American Wide Broadband

What American Wide Broadband does

American Wide Broadband, Inc. (AWB) is a privately held internet service provider founded in 2001 and headquartered in Des Plaines, Illinois, focused exclusively on the Chicagoland metropolitan area. The company sells high-capacity internet and managed networking services to three primary customer segments: HOAs and property managers via building-wide bulk agreements, residents of multifamily properties (apartments, condominiums, senior living, student housing, mixed-use developments), and commercial buildings (offices, retail, hospitality, and government facilities). All commercial segments are addressed through direct field sales and inside-sales rather than retail channels.

The company's product portfolio is built on a dual-path network architecture combining dedicated fiber feeds with rooftop wireless backup for automatic failover. Underlying access technologies include XGS-PON for new fiber builds, DOCSIS 3.1 over existing coaxial cable, G.fast and G.hn over copper/coax, MoCA 2.0 for legacy in-building coax, and Wi-Fi 6/7 access points for managed Wi-Fi. Service tiers span residential plans from 300 Mbps to 1 Gbps, HOA bulk plans up to 5+ Gbps per building, and commercial Dedicated Internet Access (DIA) with symmetrical speeds up to 10 Gbps backed by a 99.999% uptime SLA. Add-on capabilities include managed Wi-Fi, point-to-point wireless links, security camera network support, and rapid-deploy temporary/event internet.

AWB operates a recurring subscription revenue model across all three segments, with managed services layered on for design, installation, and ongoing network operations. Pricing is quote-based rather than publicly disclosed, and contracts include early termination fees equal to remaining months × monthly service amount. The company markets itself on local responsiveness (24/7/365 US-based support, 3-business-day installs), enterprise-grade security (AES-256 encryption, SHA-256 integrity verification), and a hands-on account-team approach positioned against national ISPs. AWB maintains independently held private status with no disclosed funding rounds, parent company, or institutional ownership, and operates without any visible geographic expansion beyond the Chicagoland market.

Name

American Wide Broadband

Legal name

American Wide Broadband, Inc.

Website

https://awbworld.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

American Wide Broadband is a privately held Chicagoland internet service provider founded in 2001, delivering fiber-fed broadband and managed Wi-Fi to HOAs, multifamily residential properties, and commercial buildings across the Chicago metropolitan area via bulk and recurring subscription contracts.

Ownership category

akta.pro rank

Product category

Internet Services

NAICS

Wired Telecommunications Carriers (517111)

akta.pro primary industry

Residential/Broadband ISPs (Consumer Internet) (HDAIADAA)

akta.pro secondary industry

Dedicated Internet Access (DIA) & Business Broadband (HDAIAFAD)

Keywords

• Fiber internet services
• Managed Wi-Fi solutions
• Dedicated internet access
• Bulk MDU broadband
• Commercial connectivity services

Headquarters

HQ city

Des Plaines

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Internet Service Subscription (Residential): Monthly recurring subscription revenue from residential internet service delivered to multifamily properties, apartments, and condominiums. Residential plans range from 300 Mbps to 1 Gbps with unlimited high-speed access.
2. Internet Service Subscription (Commercial): Monthly recurring subscription revenue from business-grade internet service including Dedicated Internet Access (DIA) with symmetrical speeds up to 10 Gbps and 99.999% uptime SLA.
3. Bulk Internet Agreements (HOA/Property): Building-wide bulk internet agreements with HOAs and property management companies, providing service to all units under a single negotiated contract.
4. Managed Wi-Fi Services: Professionally managed and monitored whole-property Wi-Fi services for residential and commercial properties, including equipment management and remote support.
5. Network Infrastructure Services: Managed network services including security camera support, network infrastructure design, installation, and ongoing maintenance for properties.
6. Temporary and Event Internet: Rapid-deploy internet services for conferences, pop-ups, productions, and short-term sites.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

American Wide Broadband (AWB) is a Chicagoland-based internet service provider that delivers high-capacity fiber internet, managed Wi-Fi, and dedicated business connectivity to multifamily residential, HOA/property management, and commercial customers. Its network uses a dual-path architecture pairing dedicated fiber feeds with rooftop wireless backup, supported by XGS-PON, DOCSIS 3.1, G.fast, G.hn, MoCA 2.0, and Wi-Fi 6/7 technologies.

Product overview

American Wide Broadband (AWB) is a Chicago-based internet service provider founded in 2001, offering a unified portfolio of connectivity products for residential, commercial, and multi-dwelling (HOA/property manager) customers across Chicagoland. The core offering consists of high-speed fiber internet combined with managed Wi-Fi solutions, delivered via a dual-path infrastructure design (primary fiber + rooftop wireless backup). AWB's product lineup is organized into three customer segments: (1) Residential Internet — unlimited consumer broadband in Everyday (300 Mbps), Family (500 Mbps), and Premium (1 Gbps) tiers; (2) HOA/Bulk MDU Solutions — building-wide managed internet agreements for condominiums, apartments, and mixed-use properties, including fiber upgrades, common-area Wi-Fi, and resident-facing support; and (3) Commercial Connectivity — dedicated internet access (DIA) up to 10 Gbps with 99.999% uptime SLA, point-to-point wireless, temporary/event deployments, and hospitality Wi-Fi. Additional add-on capabilities include Managed Wi-Fi Solutions (Wi-Fi 6/7), point-to-point wireless backup, security camera support, and network infrastructure design. All services share a common infrastructure foundation leveraging XGPON fiber access, DOCSIS 3.1, G.fast, G.hn Coaxial, and MoCA 2.0 technologies, and are backed by 24/7 US-based support.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 3 business day average installation time
• +3 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Scale indicators7 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Hotwire Communications: National provider of fiber-based internet, video, and managed Wi-Fi services exclusively to MDUs, HOAs, and commercial properties. Highly comparable GTM (bulk HOA agreements), product mix, and target customer to AWB's HOA and commercial segments.
• Pavlov Media: Specialist ISP focused on MDU, student housing, and bulk residential internet agreements across multiple US markets. Directly comparable business model to AWB's bulk HOA offering, with similar recurring revenue structure and managed Wi-Fi upsell.
• Metronet: Regional fiber ISP providing symmetrical gigabit residential and business services across the Midwest and other US markets. Comparable regional fiber ISP model with overlapping territory in the Midwest and similar residential/business tiering.
• Ting Internet: Regional fiber-to-the-home ISP operating in select US markets, offering gigabit residential and business internet with a strong local-customer-service positioning. Closely mirrors AWB's regional ISP, fiber-first, and local-support value proposition.

Broad incumbents

• Google Fiber: Large-scale fiber ISP offering gigabit residential and business services in select US metros. Broader incumbent in the same category, with overlapping product capabilities (fiber internet, managed Wi-Fi) and competitive presence in shared geographies.
• Comcast Xfinity: Largest US cable ISP providing residential broadband, video, and business internet across the country, including the Chicagoland market. Directly competes with AWB on residential tiers, HOA bulk deals, and commercial connectivity in the same geography.
• AT&T Internet: National wireline and wireless carrier offering fiber and IPBB residential internet, plus business-grade DIA and managed services across the US, including Chicagoland. Directly competes with AWB across residential, commercial DIA, and managed Wi-Fi categories.

Regional players

• Sonic: Independent California-based ISP offering fiber and DSL residential internet with a reputation for strong local customer service. Comparable independent regional ISP profile with a similar customer-experience-led value proposition.
• Ziply Fiber: Regional fiber ISP serving the Pacific Northwest with residential and business fiber internet. Comparable regional ISP profile, though primarily in a different geography from AWB's Chicagoland footprint.

Emerging players

• Starry: Emerging fixed wireless ISP targeting MDU and urban residential customers with simplified, lower-friction internet service. Comparable MDU focus and tech-forward positioning, though uses a different primary access technology.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/AmericanWideBroadband
• Instagraminstagram.com/awbchicago

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about American Wide Broadband