Trinity Health Of New England

What Trinity Health Of New England does

Trinity Health Of New England is a not-for-profit regional Catholic health ministry operating an integrated care delivery network across Connecticut and Massachusetts. The system runs five facilities — Johnson Memorial Hospital in Stafford Springs, CT; Mercy Medical Center in Springfield, MA (slated for transfer to Baystate Health pending regulatory approval); Mount Sinai Rehabilitation Hospital in Hartford, CT; Saint Francis Hospital and Medical Center in Hartford, CT; and Saint Mary's Hospital in Waterbury, CT — alongside the newly opened S. Prestley and Helen Blake Ambulatory Care Center in Enfield, CT. It employs more than 10,000 people and serves a broad patient population including Medicare beneficiaries, cancer, cardiovascular, orthopedic, neurology, and limited-English-proficiency patients, with language services covering more than 150 languages. As a regional ministry of Trinity Health, it is governed by a Board of Directors and operates under the Ethical and Religious Directives for Catholic Healthcare Services.

The organization's technology stack centers on the EpicCare electronic health record system (Epic) with affiliated provider access through EpicCare Link, patient engagement via the MyChart portal, and clinical documentation using Dragon Dictation voice recognition. It maintains Health Information Exchange connectivity for inter-system record sharing, and supports a Transfer Center for acute care coordination across facilities. Operational back-office systems include Workday for HR and payroll, UKG (Kronos) for workforce management, ServiceNow for ITSM, HealthStream for clinical learning, and MediRegs ComplyTrack for compliance. AI is referenced in privacy disclosures as supporting care and treatment decisions, though no specific AI products, models, or vendors are named.

Revenue is generated primarily through patient care services reimbursed by private insurance, Medicare, Medicaid, and self-pay across hospital, outpatient, physician practice, emergency, and diagnostic service lines. Supplementary revenue comes from the federal 340B drug pricing program, philanthropy through hospital foundations (including the Women's Auxiliary of Saint Francis Hospital founded in 1926), and community benefit reinvestment. Go-to-market is direct-to-patient via physician referrals, emergency department intake, community outreach, and online appointment scheduling through MyChart, with brand-building content marketing across owned web, social, and podcast channels.

Name

Trinity Health Of New England

Legal name

Trinity Health Of New England Corporation, Inc.

Website

https://trinityhealthofne.org

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Trinity Health Of New England is a not-for-profit Catholic regional health system operating five hospitals and outpatient facilities across Connecticut and Massachusetts, serving more than 10,000 employees and a diverse patient population through integrated inpatient, ambulatory, and specialty care.

Ownership category

akta.pro rank

Product category

Hospital Healthcare Services

NAICS

General Medical and Surgical Hospitals (6221), Offices of Physicians (62111), Ambulatory Health Care Services (621)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)

akta.pro primary industry

Faith-Based & Nonprofit Hospital Systems (HLAFAAAE)

akta.pro secondary industry

Faith-Based Healthcare Ministries (Hospitals, Clinics, Medical Missions) (BPAGAJAH)

Keywords

• Hospital healthcare services
• Acute care hospitals
• Cardiovascular care
• Oncology treatment
• Rehabilitation services

Headquarters

HQ city

Hartford

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Patient Care Services: Revenue generated from comprehensive healthcare services including hospital care, outpatient services, physician visits, diagnostic tests, surgical procedures, and emergency services. Payment received from private insurance, Medicare, Medicaid, and self-pay patients.
2. Philanthropy and Donations: Community donations and philanthropic support through hospital foundations including Mercy Medical Center Office Of Philanthropy, Saint Francis Hospital Foundation, and Saint Mary's Hospital Foundation. Also includes Women's Auxiliary fundraising activities.
3. 340B Drug Program: Revenue through the 340B Drug Pricing Program which allows qualifying healthcare organizations to purchase outpatient pharmaceuticals at reduced prices.
4. Community Benefit Programs: Not-for-profit entity reinvesting profits into communities through improved healthcare services, new technologies, upgraded facilities, and care availability regardless of ability to pay.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Trinity Health Of New England operates an integrated Catholic health system delivering inpatient, outpatient, emergency, and specialty care across five hospitals and an ambulatory care center in Connecticut and Massachusetts. Its service portfolio spans emergency medicine, cardiovascular care (Hoffman Heart and Vascular Institute), oncology, orthopedics, neurology, gastroenterology, mammography, rehabilitation, and thoracic oncology, supported by an Epic-based electronic health record and the MyChart patient portal. The system also runs community benefit programs, residency education, language services in 150+ languages, and a 340B pharmacy program.

Product overview

Trinity Health Of New England is a regional healthcare system operating five hospitals (Johnson Memorial Hospital, Mercy Medical Center, Mount Sinai Rehabilitation Hospital, Saint Francis Hospital, and Saint Mary's Hospital) plus the S. Prestley and Helen Blake Ambulatory Care Center. The system offers integrated clinical service lines including Emergency Services, Orthopedics, Cancer Care, Cardiovascular Care (Hoffman Heart and Vascular Institute), Neurology, Thoracic Oncology, Gastroenterology, and Mammography. Digital infrastructure includes Epic EHR (EpiCare/EpiCare Link), MyChart patient portal, and a Physician Portal with Dragon Dictation and clinical tools. Community benefit programs include the 340B pharmacy program, Health Insurance Marketplace assistance, and Community Health & Well-Being services. The organization is Catholic-sponsored, following Ethical and Religious Directives for Catholic Healthcare Services. A major integration of Mercy Medical Center to Baystate Health is pending regulatory approval.

Differentiator

Problem solved

Functional benefit

Brands

• Hoffman Heart and Vascular Institute: Cardiovascular care institute offering patients access to an entire network of hospitals, specialists and outpatient clinics that address the full spectrum of cardiovascular conditions.
• Mount Sinai Rehabilitation Hospital
• S. Prestley and Helen Blake Ambulatory Care Center
• MyChart

Products and services

• Emergency Services
• Cardiovascular Care
• Cancer Care / Oncology
• Advanced Thoracic Oncology Program
• Orthopedics
• Neurology Services
• Multiple Sclerosis Program
• Gastroenterology Services
• Mammography / Breast Cancer Screening
• Mount Sinai Rehabilitation Hospital
• Saint Francis Hospital and Medical Center
• Mercy Medical Center
• Saint Mary's Hospital
• Johnson Memorial Hospital
• S. Prestley and Helen Blake Ambulatory Care Center
• MyChart Patient Portal
• Physician Portal
• Transfer Center
• EMS Portal
• Community Health and Well-Being Services
• Language Services / Interpretation
• 340B Drug Pricing Program
• Health Insurance Marketplace Assistance
• Graduate Medical Education

Quantifiable outcome

• Language assistance available in over 150 languages through over-the-phone interpretation services
• +1 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration26 records

AI capability3 records

Feature4 records

Partnerships

One partnership is on record.

• Baystate HealthflagshipStrategic or Co-development Partner · 28 April 2026Baystate Health and Trinity Health Of New England signed a definitive agreement to transition Mercy Medical Center and its affiliated entities from Trinity Health to Baystate Health, pending regulatory approvals. The integration aims to address Mercy's financial challenges including inadequate reimbursement, declining payment rates, and staffing shortages while preserving local access to high-quality healthcare in Western Massachusetts. Both organizations have committed to ensuring a smooth transition process for colleagues, patients, and partners while maintaining Mercy's nonprofit mission and community commitment.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Lifespan: Rhode Island-based nonprofit regional health system operating Rhode Island, Miriam, Newport, and Bradley hospitals. Comparable multi-hospital nonprofit regional model with similar service line breadth.
• Hartford HealthCare: Connecticut-based integrated regional health system operating multiple hospitals and ambulatory sites in the Hartford market. Directly comparable in geography, scale, and service mix (acute care, cardiovascular, oncology) to Trinity Health Of New England.
• UMass Memorial Health: Central Massachusetts integrated delivery network anchored by UMass Memorial Medical Center. Comparable nonprofit regional academic system competing for inpatient and specialty volume in Massachusetts.
• Boston Medical Center: Massachusetts nonprofit academic safety-net health system. Comparable mission focus on underserved populations, language access services, and community benefit orientation aligned with Trinity Health Of New England's faith-based identity.
• Baystate Health: Western Massachusetts integrated health system and the counterparty in the pending Mercy Medical Center transfer. Comparable size and nonprofit regional model serving overlapping populations in Springfield and Western MA.
• Tufts Medicine: Massachusetts nonprofit regional health system anchored by Tufts Medical Center with community hospitals including Lowell General and MelroseWakefield. Comparable scale, nonprofit mission, and New England footprint.
• Yale New Haven Health: Large Connecticut-based academic-affiliated health system spanning multiple hospitals including Yale New Haven Hospital. Directly competes with Trinity Health Of New England for tertiary care volume in CT.

Broad incumbents

• Ascension Health: One of the largest Catholic nonprofit health systems in the U.S. operating 140+ hospitals. Comparable Catholic-sponsored multi-state regional ministry structure, ERD compliance, and nonprofit community-benefit orientation.
• Bon Secours Mercy Health: Large national Catholic health system operating 50+ hospitals. Comparable faith-based nonprofit operating model, Catholic Ethical and Religious Directives constraints, and multi-state regional ministry structure akin to Trinity Health Of New England.
• Geisinger Health: Integrated regional nonprofit health system in Pennsylvania with a flagship tertiary hospital, community hospitals, and a health plan. Comparable diversified nonprofit health system model and integrated care delivery approach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/THOfNewEngland
• YouTubeyoutube.com/@trinityhealthofnewengland2197/videos
• Facebookfacebook.com/THOfNewEngland
• LinkedInlinkedin.com/company/thofnewengland
• Instagraminstagram.com/thofnewengland

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles37 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trinity Health Of New England