Healthcare Quality Association on Accreditation

What Healthcare Quality Association on Accreditation does

Healthcare Quality Association on Accreditation (HQAA) is a CMS-recognized accrediting organization that certifies Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) providers for participation in Medicare billing. Headquartered in Waterloo, Iowa, HQAA serves HME/DME providers, pharmacies, medical practices, and chiropractors across all 50 U.S. states and territories, having accredited thousands of organizations over more than a decade of operation.

HQAA's core offering is a three-year accreditation program delivered through a web-based Online Workroom paired with individualized coaching. Customers progress through pre-survey documentation, policy development, and survey preparation, with surveys available in on-site, virtual, or hybrid formats. The ACT Service, a monthly maintenance and compliance add-on, extends engagement across the accreditation cycle through task reminders and ongoing compliance tracking. HQAA also publishes a content library and blog that functions as the primary demand-generation and thought-leadership channel.

Commercially, HQAA operates a sales-led, direct-distribution model with no resellers or channel partners. Revenue is subscription-based, generated through multi-year accreditation contracts (Full Line HME, Limited HME, Pharmacy variants) and recurring ACT Service fees. Pricing is not publicly disclosed and is provided on request via an "investment summary." The company is privately held with no disclosed parent company, investors, or M&A activity, and employs between 11 and 50 people.

Name

Healthcare Quality Association on Accreditation

Legal name

Healthcare Quality Association on Accreditation

Website

https://info.hqaa.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

HQAA is a CMS-recognized accrediting organization that certifies DMEPOS providers (HME/DME suppliers, pharmacies, medical practices, and chiropractors) for Medicare billing across all 50 U.S. states via a web-based platform and coaching model.

Ownership category

akta.pro rank

Headquarters

HQ city

Waterloo

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Accreditation Fees: HQAA charges accreditation fees for HME/DME and Pharmacy accreditation services. Organizations request an investment summary through the website to receive pricing information. The three-year accreditation period generates recurring revenue through initial accreditation and renewal cycles.
2. ACT Maintenance Service: Monthly maintenance and compliance service that helps organizations stay organized and maintain accreditation standards throughout the three-year accreditation period

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

HQAA is a CMS-recognized accrediting organization that provides accreditation services for DMEPOS, HME (Full Line and Limited), and pharmacy (Full Line HME and Limited HME) providers. Services are delivered through a web-based workroom with individualized coaching, on-site or virtual surveys, and unlimited support calls, enabling providers to bill Medicare and meet federal quality standards.

Product overview

Healthcare Quality Association on Accreditation (HQAA) offers a unified accreditation platform for healthcare providers, specifically serving HME/DME (Home Medical Equipment/Durable Medical Equipment) and Pharmacy organizations. The core offering consists of accreditation services for Full Line HME and Limited HME providers, delivered through a web-based Online Workroom platform with individualized coaching. The ACT Service serves as an add-on compliance maintenance tool. HQAA's approach is 100% centered on the individual organization, combining digital workroom tools with personal coaching support throughout the accreditation process.

Differentiator

Problem solved

Functional benefit

Products and services

• HME/DME Accreditation CMS-recognized accreditation program for Home Medical Equipment and Durable Medical Equipment providers, available in Full Line HME and Limited HME scopes. Delivered via a web-based workroom with individualized coaching, on-site or virtual surveys, and unlimited support calls to enable Medicare billing.
• Pharmacy Accreditation CMS-recognized accreditation program for pharmacies seeking to provide HME services, available in Full Line HME and Limited HME scopes. Uses the same web-based workroom, individualized coaching, and on-site or virtual survey model as HME/DME accreditation.
• ACT Service (Accreditation Compliance Tool) Annual subscription service that helps HQAA-accredited providers maintain compliance with CMS quality standards between accreditation cycles through ongoing monitoring and support.

Quantifiable outcome

• Three-year accreditation period with ongoing monthly maintenance support
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• CMS (Centers for Medicare & Medicaid Services)coreOthersHQAA is a CMS-recognized accrediting organization for DMEPOS providers. CMS sets the Quality Standards that HQAA enforces through its accreditation program. Organizations must achieve CMS-compliant accreditation to participate in Medicare DMEPOS billing.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• URAC: URAC is a healthcare accreditation organization covering health plans, pharmacies, and provider organizations. While DMEPOS is not its primary focus, URAC accredits pharmacy and specialty pharmacy programs that overlap with HQAA's pharmacy HME customers.
• CHAP (Community Health Accreditation Partner): CHAP is a CMS-deemed accrediting organization focused on home and community-based care providers, including home health, hospice, and DMEPOS. Overlaps with HQAA on DMEPOS accreditation while serving a broader home-care ecosystem.
• The Joint Commission: The Joint Commission is the largest US healthcare accreditor with a broad portfolio across hospitals, ambulatory care, and DMEPOS. Provides overlapping DMEPOS accreditation as part of a much wider healthcare accreditation franchise, competing for the same HME/DME providers as HQAA.
• NSF International: NSF International provides certification and accreditation services across healthcare, food safety, and consumer products. While not a dedicated DMEPOS accreditor, NSF offers healthcare-related quality and compliance programs that intersect with HQAA's regulatory/compliance services.

Emerging players

• Healthcare Compliance Pros: Healthcare Compliance Pros provides compliance and accreditation support services to healthcare providers, including policy development and training. Adjacent to HQAA as an enabling service for providers seeking DMEPOS accreditation readiness.

Others

• CMS-recognized DMEPOS Accreditation Surveyors: Independent surveyors and consultancies that help HME/DME providers prepare for accreditation surveys. They sit upstream of HQAA in the value chain — preparing clients who then engage accreditors — making them ecosystem participants rather than direct competitors.

Regional players

• CARF International: CARF International accredits health and human services providers, with limited overlap to HQAA's DMEPOS customer base but adjacent in serving healthcare providers subject to quality and compliance standards. Comparable as a peer accreditor in the US healthcare market.

Direct peers

• Compliance Team (The): The Compliance Team is a CMS-recognized accrediting organization providing DMEPOS and pharmacy accreditation with a simplified, customer-friendly model. Directly competes with HQAA in the same HME/DME and pharmacy accreditation segments.
• BOC (Board of Certification/Accreditation): BOC is a CMS-recognized accrediting organization for DMEPOS providers, orthotic fitters, and mastectomy fitters. Directly competes with HQAA in the HME/DME accreditation market using a similar survey-based, recurring-fee model.
• ACHC (Accreditation Commission for Health Care): ACHC is a CMS-recognized accrediting organization offering DMEPOS, pharmacy, and broader healthcare provider accreditation. Directly competes with HQAA for HME/DME and pharmacy accreditation customers under the same CMS Quality Standards framework.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/HQAA
• Facebookfacebook.com/HQAAQUALITY
• LinkedInlinkedin.com/company/hqaa

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Healthcare Quality Association on Accreditation