ActivTec Solutions
ActivTec Solutions is a family-owned Australian provider of medical equipment maintenance, repairs, and spare parts, serving 1,000+ hospitals, aged-care facilities, NDIS participants, allied health practices, and government programs via 50+ field technicians and an online parts store.
- Company typePrivate
- Founded2005
- HeadquartersWynnum, Australia
- Headcount101–250
- GTM typeB2B
- OfferingServices
What ActivTec Solutions does
ActivTec Solutions is an Australian private, family-owned medical equipment service provider founded in 2005 and headquartered in Brisbane, Queensland. The company delivers preventative maintenance, reactive repairs, and spare parts distribution for medical, assistive, and mobility equipment used by hospitals, aged-care facilities, NDIS participants, allied health practitioners, and government-funded programs (DVA, TAC, SWEP). Its flagship offering is MediParts, an e-commerce platform stocking more than 20,000 unique spare parts sourced from over 1,000 manufacturers worldwide and shipped globally, complemented by 50+ field technicians operating from 11 Australian offices providing on-site maintenance and breakdown repair.
The company's technology backbone is a proprietary Computerised Maintenance Management System (CMMS) aligned to ISO 55001, which centralises asset registers, job scheduling, and maintenance records for customers, exposed through a free online customer portal with multi-level access. ActivTec holds Sole Australian Distributor rights for Moteck Linear Actuators and KYC (Colson) Castors, and is a Preferred Service Provider for major OEMs including Invacare, ArjoHuntleigh, Linak, and Guldmann, granting access to OEM technical data and parts typically unavailable to third parties. The company is ISO 9001 certified and maintains approximately A$8.5 million in spare parts inventory across warehouses and technician vans, equivalent to roughly six months of supply resilience.
ActivTec operates a hybrid go-to-market: direct enterprise field sales with dedicated Account Managers for hospital and aged-care accounts, combined with self-service e-commerce through MediParts and NDIS online booking for individual participants. Revenue is generated through professional services fees for maintenance and repair work and unit pricing on spare parts sales with a price-beat guarantee and 12-month warranty. The company serves 1,000+ healthcare facilities across Australia and exports spare parts globally, with all service delivery confined to the Australian domestic market.
ActivTec Solutions firmographics
Firmographics- Name
- ActivTec Solutions
- Legal name
- ActivTec Solutions
- Website
- https://activtec.com.au
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- ActivTec Solutions is a family-owned Australian provider of medical equipment maintenance, repairs, and spare parts, serving 1,000+ hospitals, aged-care facilities, NDIS participants, allied health practices, and government programs via 50+ field technicians and an online parts store.
- Ownership category
- akta.pro rank
ActivTec Solutions industry classification
Industry- Product category
- Medical Equipment Maintenance Services
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (81121), Medical Equipment and Supplies Manufacturing (3391), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Surgical & Medical Instruments & Apparatus (3841), Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047)
- akta.pro primary industry
- Equipment Installation, Maintenance, Repair & Sanitization Services (HSABAKAJ)
- akta.pro secondary industry
- Durable Medical Equipment (DME) Sales & Rentals (HSABAKAA)
Keywords
Where ActivTec Solutions is headquartered
LocationHeadquarters
- HQ city
- Wynnum
- HQ country
- Australia
- HQ region
- Oceania
Offices11 records
Markets served
ActivTec Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Medical Equipment Spare Parts Sales: Sale of spare parts for medical and mobility equipment through MediParts eStore. More than 20,000 unique spare parts from over 1000 manufacturers. Parts include actuators, control boxes, batteries, cables, handsets, linear actuators, castors, upholstery kits. 12-month warranty on all parts.
- Medical Equipment Maintenance Services: Preventative and reactive maintenance services for medical equipment. OEM-compliant service following manufacturer instructions and Australian Standards. 24/7 accessibility for service-related questions.
- Medical Equipment Repairs: Rapid and reliable repair services for bio-medical equipment, hoists, wheelchairs, beds. Brand-neutral approach ensuring best value solutions. Repairs performed by experienced technicians with extensive product knowledge.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | MediParts eStore - Spare Parts |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
ActivTec Solutions product offering
Product offeringCore offering
ActivTec Solutions delivers preventative and reactive maintenance, repairs, and spare parts supply for medical, mobility, and assistive equipment (patient hoists, wheelchairs, beds, bio-medical devices) to Australian healthcare providers. Its MediParts eStore lists more than 20,000 spare parts from over 1,000 manufacturers for direct online purchase and global shipping, complemented by field service technicians and a CMMS-based asset management platform.
Product overview
ActivTec Solutions is a national medical equipment service provider offering three core services: equipment maintenance (preventative and reactive), equipment repairs, and spare parts supply. The company's flagship product is MediParts, an online eStore offering more than 20,000 spare parts from over 1,000 manufacturers. The portfolio also includes a proprietary Computerised Maintenance Management System (CMMS) for asset management and a customer portal for real-time tracking of jobs and maintenance schedules. Services cover aged care, hospitals, NDIS, allied health, and government-funded support services, with 'brand neutral' positioning allowing maintenance of any equipment make or model.
Differentiator
Problem solved
Functional benefit
Brands
- MediParts: The spare parts arm of ActivTec Solutions providing an online eShop for medical equipment spare parts. Shop more than 20k different products from more than 1000 manufacturers. Available at mediparts.com.au.
Products and services
- Medical Equipment Maintenance Services Comprehensive preventative and reactive maintenance programs for medical and mobility equipment used by hospitals, aged care facilities, NDIS providers, and allied health practitioners; ensures OEM and Australian Standards compliance.
- Medical Equipment Repairs Rapid diagnostic and repair services for bio-medical equipment, hoists, wheelchairs, and NDIS patient beds delivered by trained technicians on-site across Australia, with brand-neutral sourcing of parts.
- MediParts Online Store E-commerce platform offering more than 20,000 medical and mobility equipment spare parts from over 1,000 manufacturers for direct purchase online with global shipping.
- Spare Parts Distribution Distribution of medical equipment spare parts including linear actuators, castors, handsets, control boxes, batteries, and cables; ActivTec is sole Australian Distributor for several brands.
- Asset Management System (CMMS) Computerised Maintenance Management System adhering to ISO 55001 that manages asset registers, job scheduling, maintenance records, and reporting for healthcare customers.
Companies that use ActivTec Solutions
Customer profileNamed customers18 records
Segments6 records
Ideal customer profiles5 records
ActivTec Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
ActivTec Solutions partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core, key supplier and preferred partner.
- DVA (Department of Veterans Affairs)corePreferred Service Provider for government-funded programs supporting Australian veterans with medical equipment maintenance and repairs
- TAC (Transport Accident Commission)corePreferred Service Provider for TAC-funded equipment support services supporting accident victims in Victoria
- SWEP (State-Wide Equipment Program)corePreferred Service Provider for SWEP-funded assistive equipment and support services
- NDIS (National Disability Insurance Scheme)coreRegistered NDIS Service Provider delivering equipment maintenance, repairs, and spare parts to NDIS participants and providers across Australia
- TiMOTIONkey supplierTaiwan-based OEM for linear actuators. ActivTec sources directly from the manufacturer (not local distributor) to ensure best pricing while maintaining same safety guarantees and warranties.
- Moteck Linear Actuatorskey supplierSole Australian Distributor for Moteck Linear Actuators for mobility equipment
- KYC (Colson) Castorskey supplierSole Australian Distributor for KYC (Colson) Castors for medical and mobility equipment
- Allegro Concepts Ptypreferred partnerPreferred Service Provider for Allegro Concepts medical equipment brands
- Invacarepreferred partnerPreferred Service Provider for Invacare mobility and medical equipment with access to technical information and spare parts
- Linakkey supplierPreferred Service Provider with access to Linak actuators and control systems for medical equipment
- ArjoHuntleighpreferred partnerPreferred Service Provider for ArjoHuntleigh hospital equipment including beds and patient handling
- Guldmannkey supplierPreferred Service Provider for Guldmann ceiling hoists and patient handling equipment with access to spare parts
Scale indicators10 records
Recent moves6 records
Expansion highlights5 records
ActivTec Solutions competitors and assessment
Company assessmentBroad incumbents
- Getinge: Global medical technology OEM providing hospital beds, surgical, and ICU equipment with integrated service and parts operations. Competitor in maintenance and spare parts supply for the same fleet types ActivTec services.
- Philips Healthcare: Major global OEM of diagnostic, monitoring, and therapeutic equipment with a dedicated Australian service network. Comparable as a broad incumbent providing maintenance, repair, and spare parts to hospitals.
- Baxter (Hillrom): Large global medical equipment OEM (including Hillrom hospital beds, lifts, and patient monitoring) with direct service operations in Australia. Competes with ActivTec for OEM-branded service contracts and spare parts supply.
- Arjo: Global OEM of hospital beds, patient handling, and hygiene equipment with its own service and parts network. Comparable as both a partner of ActivTec and a competitor offering OEM-direct service contracts.
- Dräger: Global medical and safety technology OEM with a substantial Australian service footprint servicing hospitals and aged care. Overlaps with ActivTec on maintenance contracts for biomedical and patient-handling equipment.
- GE HealthCare: Global medical imaging and monitoring OEM with Australian field service engineers covering hospitals. Competes for high-value maintenance contracts on biomedical equipment fleets similar to those ActivTec services.
Direct peers
- Device Technologies Australia: Major Australian medical equipment distributor and service provider across hospitals, aged care, and allied health. Directly comparable footprint and customer base to ActivTec, with overlapping parts distribution and field service offerings.
Others
- Medline Industries: Large global medical supplies distributor with growing capital equipment and service offerings. Comparable to the spare-parts distribution arm of ActivTec across healthcare and aged care customers.
- LINAK: Danish OEM of linear actuators and control systems for medical beds, patient lifts, and mobility equipment. ActivTec is a preferred service partner; comparable as a key component supplier to the same equipment categories ActivTec maintains.
- Invacare: Global OEM of wheelchairs, mobility, and home medical equipment. Listed as a preferred service partner of ActivTec; comparable as both an OEM whose equipment ActivTec services and a potential vertical integrator of service.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ActivTec Solutions social profiles
Digital presenceActivTec Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
ActivTec Solutions leadership team
Management profileNumber of profiles
ActivTec Solutions subsidiaries and ownership
Company hierarchySubsidiaries1 record
ActivTec Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ActivTec Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ActivTec Solutions
What does ActivTec Solutions do?
ActivTec Solutions delivers preventative and reactive maintenance, repairs, and spare parts supply for medical, mobility, and assistive equipment (patient hoists, wheelchairs, beds, bio-medical devices) to Australian healthcare providers. Its MediParts eStore lists more than 20,000 spare parts from over 1,000 manufacturers for direct online purchase and global shipping, complemented by field service technicians and a CMMS-based asset management platform.
Is ActivTec Solutions a public or private company?
ActivTec Solutions is a private company. It is classified as family owned and is currently operating.
When was ActivTec Solutions founded?
ActivTec Solutions was founded in 2005. It employs 101 to 250 people.
Where is ActivTec Solutions based?
ActivTec Solutions is headquartered in Wynnum, Australia, in the Oceania region.
How does ActivTec Solutions make money?
Three revenue lines are on record. Medical Equipment Spare Parts Sales are the primary driver. The others are medical Equipment Maintenance Services and medical Equipment Repairs.
Who are ActivTec Solutions's main competitors?
Broad incumbents on record are Getinge, Philips Healthcare, Baxter (Hillrom), Arjo, Dräger and GE HealthCare. Device Technologies Australia is listed as a direct peer. Others are Medline Industries, LINAK and Invacare.
Does ActivTec Solutions have an API?
No public API is recorded for ActivTec Solutions.
What industry is ActivTec Solutions in?
ActivTec Solutions's product category is Medical Equipment Maintenance Services. Its primary akta.pro industry code is HSABAKAJ, Equipment Installation, Maintenance, Repair & Sanitization Services, with a secondary code of HSABAKAA, Durable Medical Equipment (DME) Sales & Rentals. Its NAICS code is 81121 and its SIC code is 3841.