Ministry of Labor and Social Security

What Ministry of Labor and Social Security does

The Ministry of Labor and Social Security (T.C. Çalışma ve Sosyal Güvenlik Bakanlığı) is the sovereign regulatory and policy authority of the Republic of Türkiye for labor relations, occupational health and safety, social security, and employment services. Founded in 1945 and headquartered in Ankara (Çankaya), the ministry oversees a nationwide administrative footprint including provincial directorates across all 81 provinces, the Türkiye İş Kurumu (İŞKUR) public employment agency, the Sosyal Güvenlik Kurumu (SGK) social security institution, the Mesleki Yeterlilik Kurumu (MYK) vocational qualifications authority, and the ÇASGEM training and research center. It also maintains international labor attachés in Turkish embassies abroad.

The ministry's core products are a portfolio of digital government service platforms accessible through the e-Devlet (Turkish e-Government) gateway. These include e-İzin and e-Muafiyet for foreign work permit processing, İSG Katip for occupational health and safety registration and monitoring, the İBYS Information Management System for workplace safety data, Kariyer Kapısı for public sector recruitment, the Arabulucu Seçimi system for labor dispute mediation, union membership verification systems, and the Yurtdışı Borçlanma overseas insurance document platform. Information and training services are delivered via Çalışma TV, sector-specific OHS platforms (Güvenli İnşaat, Güvenli Tarım), and the Kamu İSG Bilgilendirme Platformu. The architecture is defined by integration and interoperability with e-Devlet, CIMER, and the Trade Ministry Single Window System rather than proprietary technology.

The ministry operates a non-commercial revenue model, funded entirely through Turkish government budget allocations from the treasury. Services are provided to citizens and businesses at no charge. Customer segments include workers and trade unions, employers and employer organizations, foreign workers, social security beneficiaries, and job seekers. Distribution occurs through provincial offices, the İŞKUR network, the Alo 170 contact center, embassy attachés, and digital channels. It is recognized as the official labor authority by the ILO, OECD, and partner ministries including Germany's Federal Ministry of Labor and Social Affairs.

Name

Ministry of Labor and Social Security

Legal name

Türkiye Cumhuriyeti Çalışma ve Sosyal Güvenlik Bakanlığı

Website

https://csgb.gov.tr

Company type

Private

Founded year

1945

Operating status

Operating

Headcount range

251–500 employees

Short description

The Ministry of Labor and Social Security (T.C. Çalışma ve Sosyal Güvenlik Bakanlığı) is Türkiye's sovereign authority for labor regulation, occupational health and safety, and social security, serving workers, employers, trade unions, and foreign nationals through nationwide offices, e-Government platforms, and affiliated institutions including İŞKUR, SGK, and MYK.

Ownership category

akta.pro rank

Product category

Public Labor and Social Security Administration

NAICS

Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs) (92313), Administration of Human Resource Programs (9231), Other General Government Support (92119)

SIC

Services-Management Services (8741), Services-Employment Agencies (7361), Services-Social Services (8300)

akta.pro primary industry

Labor & Employment Administration (Workforce Regulation & Programs) (BPAIAAAM)

akta.pro secondary industries

State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI), Labor, Social Protection & Occupational Safety Standards Cooperation (BPADANAM)

Keywords

• Labor law enforcement
• Social security administration
• Occupational health safety
• Employment services
• Foreign work permits

Headquarters

HQ city

Ankara

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Government Budget Allocation: Funded through government budget allocations from Turkish Republic treasury. No commercial revenue generation as a government ministry.

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

The Ministry of Labor and Social Security is the Turkish government authority that regulates labor relations, enforces occupational health and safety standards, processes foreign work permits, administers the policy framework for social security, and delivers employment services through affiliated agencies. It provides digital public services via the e-Devlet e-Government portal (including e-İzin, e-Muafiyet, İSG Katip, Kariyer Kapısı, İBYS, trade union verification, and overseas insurance document verification) and supports citizens and employers through provincial offices, the Alo 170 call center, and İŞKUR's nationwide employment network.

Product overview

The Ministry of Labor and Social Security (T.C. Çalışma ve Sosyal Güvenlik Bakanlığı) operates a portfolio of interconnected digital services organized around three core functions: labor management and relations, occupational health and safety, and social security administration. The primary digital infrastructure consists of multiple e-Government integrated platforms accessible through the Turkish e-Devlet portal, including e-İzin (foreign work permit applications), e-Muafiyet (work permit exemptions), ISG Katip (occupational safety records), ISGÜM Control Certificate system, and Yurtdışı Borçlanma (overseas insurance documents). These systems connect to backend infrastructure including the İş Sağlığı ve Güvenliği Bilgi Yönetim Sistemi (İBYS) for workplace safety data management. Supporting information platforms include Çalışma TV (video content), Güvenli İnşaat (construction safety), Güvenli Tarım (agricultural safety), and the Kamu İSG Bilgilendirme Platformu. The Ministry also oversees İŞKUR's Genç İstihdam Hamlesi (GÜÇ) youth employment initiative. All services are accessed through the e-Devlet single gateway, with additional support via the Çalışma Hayatı İletişim Merkezi (Alo170) contact center.

Differentiator

Problem solved

Functional benefit

Products and services

• e-İzin (Yabancıların Çalışma İzni Başvuru Sistemi) Electronic work permit application system that lets foreign nationals submit and track work permit applications online through the Turkish e-Government portal, replacing in-person work permit processing.
• e-Muafiyet (Yabancıların Çalışma İzni Muafiyetleri Başvuru Sistemi) Electronic system for submitting and tracking work permit exemption applications for foreign nationals who qualify for exemption categories, delivered via the e-Devlet portal.
• İSG Katip (İş Sağlığı ve Güvenliği Kayıt, Takip ve İzleme Programı) Occupational Health and Safety Registration, Tracking and Monitoring Program used to record workplace safety incidents and monitor employer compliance with OHS regulations via the e-Devlet portal.
• İSGÜM Kontrol Belgesi Başvuru Sistemi Online control certificate application and status tracking system for firms, integrated with the Trade Ministry's Single Window System for end-to-end processing.
• İş Sağlığı ve Güvenliği Bilgi Yönetim Sistemi (İBYS) Occupational Health and Safety Information Management System that manages workplace safety data, incident reports and regulatory compliance for the Ministry's OHS operations.
• Kariyer Kapısı Career Gate platform enabling citizens to apply to public sector jobs at government institutions through a centralized e-Government portal.
• Arabulucu Seçimi Başvurusu ve Takibi Mediator selection application and tracking system that supports collective labor dispute resolution under Law No. 6356 on Trade Unions and Collective Labor Agreements.
• İşçi Sendikaları Üyelik İşlemleri Trade union membership operations system enabling workers to register, resign from, and access information about their union membership under Law No. 6356.
• İşçi Sendikaları Üyelik Doğrulama Trade union membership verification service that validates union membership documents through the e-Devlet portal.
• Yurtdışı Borçlanma Belge Sistemi Overseas insurance document verification and query system for Turkish citizens who worked abroad under Law No. 3201, used to validate insurance periods for pension calculations.
• Çalışma TV Official video content channel providing labor law information, occupational health and safety training videos and Ministry announcements to the public.
• İşyerlerinde COVID-19 ile Mücadele Bilgilendirme Platformu Workplace COVID-19 information platform providing guidelines and protocols that employers and employees follow during the pandemic to ensure safe working conditions.
• Güvenli Tarım Platformu Safe Agriculture platform providing occupational health and safety information, training materials and guidelines tailored to the agricultural sector.
• Güvenli İnşaat Platformu Safe Construction platform providing occupational health and safety guidelines, training materials and protocols tailored to the construction industry.
• Kamu İSG Bilgilendirme Platformu Public Occupational Health and Safety Information Platform managed by the General Directorate of Occupational Health and Safety (İSGGM) for OHS awareness and compliance information.
• İŞKUR Genç İstihdam Hamlesi (GÜÇ) Youth Employment Initiative under İŞKUR that increases youth employment through training programs, apprenticeships and incentive schemes delivered through affiliated agencies.

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Nine partnerships are on record, tiered flagship, core and minor.

• OECDflagshipStrategic or Co-development Partner · 1 January 2026Turkey hosted the OECD 2026 Skills Summit under ministry coordination. Active participation in OECD employment, labor, and social policy committees and working groups.
• Germany Federal Ministry of Labor and Social AffairscoreStrategic or Co-development Partner · 1 January 2026Turkey-Germany Joint Working Group on Labor (8th meeting held 2026) addressing labor mobility, vocational training exchange, and workers' rights for Turkish workers in Germany.
• Türkiye İş Kurumu (İŞKUR)coreStrategic or Co-development PartnerİŞKUR is the Public Employment Service operating under the ministry. Provides employment services, job placement, vocational training, and employment incentives. The ministry oversees İŞKUR's activities and coordinates national employment policies.
• Sosyal Güvenlik Kurumu (SGK)coreStrategic or Co-development PartnerSocial Security Institution administering Turkey's social insurance system including pension, healthcare, and unemployment insurance. The ministry sets policy and regulatory framework for SGK operations.
• Mesleki Yeterlilik Kurumu (MYK)coreStrategic or Co-development PartnerVocational Qualifications Authority establishing national occupational standards and certification systems. Ministry-affiliated related organization developing workforce qualifications framework.
• Çalışma ve Sosyal Güvenlik Eğitim ve Araştırma Merkezi (ÇASGEM)coreStrategic or Co-development PartnerTraining and Research Center under the ministry providing professional development, research, and capacity building for labor and social security professionals.
• International Labour Organization (ILO)flagshipStrategic or Co-development PartnerUnited Nations agency specializing in labor standards. Turkey participates in International Labor Conferences (114th session attended by Minister Işıkhan), implements ILO conventions, and receives technical cooperation.
• Basın İlan KurumuminorStrategic or Co-development PartnerPress Advertisement Institution partnered with İŞKUR for qualified employment initiative in the media sector, supporting skilled workforce development for media industry.
• Ereğli Kömür Havzası AmelebirliğiminorStrategic or Co-development PartnerAffiliated organization providing mutual aid and savings fund for coal basin workers in Ereğli region, operating under ministry supervision.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Others

• OECD: International policy cooperation body coordinating labor, employment, and social policy committees where the Ministry is an active participant (hosted 2026 OECD Skills Summit).
• International Labour Organization (ILO): UN agency setting international labor standards and partner of the Ministry (114th International Labor Conference participation). Acts as the multilateral standards-setting counterpart rather than a direct competitor.
• Eurofound: EU agency providing research and data on working conditions, employment, and industrial relations — thematically adjacent as a knowledge/information counterpart for labor market policy.

Direct peers

• Netherlands Ministry of Social Affairs and Employment: Dutch ministry combining labor market policy, social security, and employment services — comparable in integrated structure and OECD-level policy coordination role.
• Italy Ministry of Labour and Social Policies: Italian national labor and social policies ministry with comparable responsibilities including labor inspectorate, social security oversight, and employment incentive programs.
• UK Department for Work and Pensions: UK government department combining employment services and social security/pensions administration, closely mirroring the dual labor-and-social-security mandate of the Turkish Ministry.
• U.S. Department of Labor: Federal-level labor ministry of the United States performing analogous functions including labor law enforcement, wage standards, occupational safety (OSHA), and workforce development — the most direct functional equivalent at national-government scale.
• France Ministère du Travail: French national labor ministry with similar remit over labor relations, collective bargaining oversight, and employment policy — directly comparable in scope and function as a national labor administration body.
• Spain Ministerio de Trabajo y Economía Social: Spanish national labor ministry overseeing labor relations, social security, and migrant worker integration — comparable in mandate and EU-labor-market coordination role.
• Germany Federal Ministry of Labour and Social Affairs (BMAS): German federal labor and social affairs ministry already a formal bilateral partner of the Turkish Ministry (8th Joint Working Group, 2026). Performs directly comparable functions including labor regulation, social security coordination, and international labor mobility management.

Market position

Strengths3 records

Weaknesses3 records

Competitive moat5 records

Key risks4 records

Key highlights5 records

Customer concentration

• Xx.com/csgbakanligi
• YouTubeyoutube.com/@csgbkanligi

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Ministry of Labor and Social Security