Integrated Communication Designs

What Integrated Communication Designs does

Integrated Communication Designs, Inc. (dba ICD Alaska) is a privately held, founder-owned technology integration company founded in 2008 and headquartered in Anchorage, Alaska. The firm designs, installs, configures, and maintains integrated technology systems for three customer segments: high-end residential homeowners, commercial and business clients, and industrial or government entities requiring mission-critical communications. It is certified to operate on Alaska's North Slope, giving it access to extreme-environment deployments that exclude unqualified competitors. The company positions itself as Alaska's full-spectrum "Image & Sound Specialists," with a service portfolio spanning Samsung video displays and digital signage, Verkada and Vivotek video surveillance, Josh.ai- and Lutron-enabled smart home automation, distributed audio-video and home theatre, one-button conference room systems built on Q-SYS, Lutron/Ketra/DMF lighting design, and Cisco/Netgear fiber and copper data networking.

The underlying technology stack is composed entirely of best-in-class third-party products integrated into custom configurations, including Samsung The Frame and Neo QLED displays, Lutron Triathlon and Palladiom automated shading, Josh.ai privacy-focused voice control, Verkada cloud-managed surveillance with AES-256 encryption and TLS 1.3+, and Cisco/Netgear networking infrastructure. Proprietary value sits in Alaska-specific system engineering for extreme cold, heavy snow, rugged terrain, and lighting variances, plus the one-button conference room experience and remote-monitoring configuration work. The company cites over 100 years of combined field experience across the team and a long-standing strategic relationship with GCI, Alaska's largest communications company.

ICD Alaska generates revenue through a mix of hardware sales with professional installation, custom system design and engineering services, post-installation configuration and integration work, and recurring maintenance and service contracts with multi-year terms. Pricing is fully quote-based and not publicly disclosed, with each project scoped individually following site assessment. Go-to-market is direct enterprise and consumer field sales across Alaska, supported by a service-page-driven website (icdalaska.com), phone-based consultation, and contact-form lead capture. Vendor brand association with Samsung, Lutron, Verkada, Josh.ai, Sony, Q-SYS, Cisco, and others functions as a credibility channel. The firm holds no institutional investors, has no parent company, and has not announced funding rounds, acquisitions, or leadership changes in the available data.

Name

Integrated Communication Designs

Legal name

Integrated Communication Designs, Inc.

Website

https://icdalaska.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Audio-Visual and Low-Voltage Systems Integration

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Digital Workplace & Collaboration Integration (BPAEAAAM)

akta.pro secondary industries

Smart Lighting Control (Switches, Dimmers, Scenes) Integration (HSAOANAF), Video Conferencing & Meetings (HDAIAHAI)

Keywords

• Audio-video integration
• Smart home automation
• Video surveillance systems
• Lighting control design
• Data network infrastructure

Headquarters

HQ city

Anchorage

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Equipment Sales and Installation: Sale and professional installation of video displays, surveillance systems, audio-video equipment, smart home devices, lighting controls, and networking infrastructure. Products include Samsung TVs, Lutron lighting systems, Verkada surveillance, and related technology.
2. System Design and Engineering: Custom technology design and consultation services including site assessment, system planning, and project scope development for video surveillance, audio-video, networking, and lighting projects.
3. Maintenance and Service Contracts: Ongoing support contracts including regular inspections, firmware updates, software maintenance, and rapid-response repair services to keep systems performing at peak level.
4. Configuration and Integration Services: Post-installation configuration services including enabling remote monitoring, setting up motion detection alerts, and integrating systems with existing infrastructure and control platforms.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Integrated Communication Designs is a full-service technology integration company that designs, installs, configures, and maintains integrated audio-video, video surveillance, smart home, conference room, lighting control, and data networking systems for residential, commercial, and industrial clients across Alaska. Each project is delivered as a custom end-to-end engagement — from site assessment and engineering, through equipment procurement and professional installation, to ongoing maintenance contracts — engineered specifically for Alaska's extreme environmental conditions and supported through long-term service relationships.

Product overview

Integrated Communication Designs is a full-service AV integration company offering seven core service categories: Samsung Video Displays & Installation (including The Frame, Neo QLED TVs, and digital signage), Video Surveillance (using Verkada and Vivotek), Smart Home automation (with Josh.ai, Lutron, Sony), Audio-Video systems (including distributed audio and home theater), Conference Rooms (one-button control with Q-SYS), Lighting (Lutron, Ketra, DMF), and Data Communications/Networking (fiber and copper infrastructure). As a technology integrator, ICD designs, installs, configures, and maintains these interconnected systems for residential and commercial clients across Alaska.

Differentiator

Problem solved

Functional benefit

Products and services

• Samsung Video Displays & Installation Sale, professional installation, and configuration of Samsung video displays for residential and commercial clients in Alaska, including The Frame (art mode with matte anti-glare display, customizable bezels, flush wall mounting), Neo QLED TVs (Mini LED backlighting, Quantum Dot color, 4K upscaling), and commercial digital signage displays.
• Video Surveillance End-to-end design, installation, configuration, and maintenance of video surveillance systems using Verkada and Vivotek technologies, scaled from a single residential camera to unlimited multi-camera commercial or campus deployments, engineered for Alaska's environmental conditions including extreme weather and remote locations.
• Smart Home Automation Home automation design, installation, and configuration enabling control over lighting, shades, audio, and privacy through automated scenes, keypads, and on-site private voice commands, integrating Josh.ai, Lutron, Sony, Stealth Acoustics, and Salamander Designs.
• Audio-Video Systems Premium audio-video component installation and distribution for residential and commercial clients, covering distributed audio systems, custom home theater solutions, and multi-source audio/video distribution.
• Conference Room Technology Commercial conference room technology design and integration providing one-button meeting start functionality, ongoing system maintenance, software updates, and proactive upgrades, using Q-SYS and AVPro Edge platform technology.
• Lighting Design and Control Architectural lighting design and control integration delivered in partnership with architects and designers from project inception, integrating natural and artificial light solutions with smart control systems using Lutron, Ketra, DMF, American Lighting, and Baccarat products.
• Data Communications and Networking Expert installation, certification, and configuration of fiber-optic and copper data networks engineered for Alaska's environmental conditions, providing backbone connectivity for video surveillance, audio distribution, and digital signage using Cisco, Netgear, and industry-standard methods.

Quantifiable outcome

• One-button meeting start eliminates need for IT support or technical expertise
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Lutron ElectronicscoreTechnology or IntegrationLutron is the industry leader in lighting control and automated shading. ICD Alaska holds Silver Dealer Status (valid through 2026) and specializes in Lutron system integration including Triathlon and Palladiom automated shades, keypad controls, and lighting scene programming. They offer privacy-focused smart home integration through Josh.ai with Lutron.
• SamsungcoreTechnology or IntegrationSamsung is a premier video display brand offering The Frame art TVs, Neo QLED displays, and commercial digital signage. ICD Alaska provides Samsung video display installation, configuration, and integration services including The Frame art mode setup, Neo QLED calibration, and commercial signage deployment.
• VerkadacoreTechnology or IntegrationVerkada provides cloud-managed video surveillance technology. ICD Alaska uses Verkada cameras and systems for custom surveillance solutions designed for Alaska's environmental conditions, offering remote monitoring and cybersecurity features.
• Josh.aicoreTechnology or IntegrationJosh.ai provides privacy-focused natural voice control for smart homes. ICD Alaska integrates Josh.ai with Lutron lighting and shading systems for natural voice control without invasive data collection, addressing privacy-conscious client needs.
• VivotekcoreTechnology or IntegrationVivotek provides IP surveillance cameras and security solutions. ICD Alaska uses Vivotek cameras for tailored surveillance systems designed for Alaska's demanding conditions.
• GCIcoreStrategic or Co-development PartnerGCI is Alaska's largest communications company. ICD Alaska has a long-standing relationship with GCI, partnering to ensure connectivity and communications solutions meet the highest standards in Alaska.
• ACSminorStrategic or Co-development PartnerAlaska Communications (ACS) is a regional telecommunications provider. ICD Alaska partners with ACS for connectivity solutions meeting Alaska's communication standards.
• MTAminorStrategic or Co-development PartnerMTA ( Matanuska Telephone Association) is a regional telecom provider. ICD Alaska partners with MTA for connectivity infrastructure solutions in Alaska.

Scale indicators4 records

Recent moves2 records

Expansion highlights4 records

Others

• Best Buy Geek Squad / Geek Squad Tech Support: Mass-market installation and smart-home setup service from a national retailer — competes for the entry tier of residential AV and smart home installs that ICD otherwise serves, but lacks custom integration depth and Alaskan specialty.
• PSNI Global Alliance: Network of independent AV integrators across the US and globally — ICD could be an Alaska member and peers in this network face the same design-to-maintain integrator economics with regional variations in scope.

Direct peers

• AVFX: Mid-Atlantic commercial AV integrator offering design-build, installation, and managed services for conferencing, digital signage, and control systems — comparable integrator economics and bundled service offering to ICD.
• CCS Presentation Systems: National AV integrator delivering conference room design, video collaboration, digital signage, and audiovisual installations for corporate and education clients — overlapping service lines and similar project-based, design-through-maintenance model.
• Ford Audio-Video: Regional commercial AV, UC, and integration firm headquartered in the Mountain West that designs, installs, and services conference rooms, digital signage, and large-format display deployments — comparable full-lifecycle integrator model to ICD Alaska.
• AVI Systems: One of the largest US commercial AV integrators with offices across multiple states, designing and installing conference rooms, digital signage, surveillance, and unified communications solutions — the same core service stack that ICD Alaska offers, just at broader geographic scale.
• Spinitar: West Coast-based AV integration firm providing design, installation, and managed services for conference rooms, digital signage, sound, and surveillance — direct competitor in commercial integration services with shared manufacturer relationships.

Broad incumbents

• ADT (now part of Resideo): Incumbent provider of residential and commercial security and smart home solutions with national install and monitoring infrastructure — overlaps with ICD's surveillance and integrated control offerings but at mass-market scale.
• Vivint Smart Home: Nationally scaled residential smart home, security, and automation provider — covers much of the same end-customer need (lighting, audio, surveillance, integrated control) but via a subscription/DIY-ish model rather than custom integration.

Emerging players

• Snap One (Control4): Smart home platform owner whose Control4 brand is the dominant dealer-channel automation system in the US — ICD integrates complementary technologies, and Control4 dealers represent the closest direct channel analog to ICD's Lutron/Josh.ai-led smart-home positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ICDAlaska
• Facebookfacebook.com/ICDALASKA
• LinkedInlinkedin.com/company/icdalaska

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Integrated Communication Designs