What Pharmacy Rigla does

Pharmacy Rigla (ООО «Ригла») is a Russian multi-channel pharmacy retailer founded in 2001 and headquartered in Moscow. The company operates an internet pharmacy platform at rigla.ru with regional sub-sites serving cities including Moscow, Novgorod, Ryazan, Rostov-on-Don, Crimea, Birobidzhan, Petrozavodsk, Vologda, and Kursk, and runs a parallel physical pharmacy network that supports in-store pickup of online orders. Its catalog spans prescription and OTC medications, vitamins and supplements, medical devices, personal care, dermatocosmetics, and veterinary products, augmented by three proprietary private-label lines: 8.1.8 Beauty Formula (cosmetics), Bud Zdorov (vitamins and supplements), and 7 Notes of Health (therapeutic balms and topical products). Customer-facing technology includes native iOS, Android, and Huawei mobile apps, a digital prescription management service (Мои рецепты), a loyalty program offering up to 70% cashback (Бонусная карта), and a Yandex Split 4-installment payment option integrated at the SKU level.

The business model is direct-to-consumer retail pharmacy sales transacted through physical stores, the rigla.ru e-commerce storefront, and mobile apps, with prices quoted in Russian rubles and positioned as a discount offering relative to other modern-format pharmacy chains. Supply is anchored by a core partnership with Protek (Россия's largest pharmaceutical distributor), which purchases directly from official manufacturers, enabling bulk procurement economics that underpin Rigla's low-price positioning. On the commercial side, marketing is distributed across the website, email/newsletter, social media, and the loyalty program, while a manufacturer-facing API and portal at portman.rigla.ru extends a B2B ecosystem to suppliers. The company is structured as a private Russian limited liability company (ООО), operates exclusively in the Russian domestic market, and discloses no external parent company or institutional investor involvement despite one source referencing affiliation with the broader Protek Group; this affiliation point remains unresolved in the available data.

Pharmacy Rigla serves the general Russian consumer seeking affordable pharmaceutical, wellness, and personal-care products across at least ten named regions, with 5,001-10,000 employees supporting the combined retail and digital operations. The competitive position rests on a discount pricing model, scale-driven procurement advantages, an established national brand, and an omnichannel stack that integrates online ordering with physical pickup — distinguishing features that smaller single-channel pharmacy operators are unlikely to replicate quickly.

Name

Pharmacy Rigla

Legal name

Общество с ограниченной ответственностью (ООО) «Ригла»

Website

https://rigla.ru

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Rigla is a Russian multi-channel pharmacy retailer operating an internet pharmacy platform, mobile apps, and a physical pharmacy network across at least ten regions, serving general consumers with medications, private-label wellness and cosmetics brands, and loyalty/BNPL-enabled checkout.

Ownership category

akta.pro rank

Product category

Retail Pharmacy

NAICS

Pharmacies and Drug Retailers (456110)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Pharmacy-Led Health & Wellness Discount Retail (CRAEAHAD)

akta.pro secondary industries

Health, Wellness & Pharmacy Online Retailers (CRAFADAG), Retail & Community Pharmacies (Chain/Independent) (HLAFALAA)

Keywords

• Retail pharmacy
• Pharmaceutical distribution
• Online pharmacy
• Private label health
• OTC medications

Headquarters

HQ city

Moscow

HQ country

Russia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Retail pharmaceutical sales: Revenue generated from direct retail sales of pharmaceutical products, including prescription medications, OTC drugs, vitamins, supplements, medical devices, and personal care/beauty products through physical pharmacy locations and online platform.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Pharmacy Rigla operates a multi-channel pharmacy retail business combining a nationwide chain of over 2,800 physical pharmacy locations with an online internet pharmacy platform (rigla.ru) and mobile apps. The company sells prescription medications, OTC drugs, vitamins, supplements, medical devices, personal care, and beauty products at discount prices, supported by a loyalty program, Yandex Split installments, and private-label brands (8.1.8 Beauty Formula, Bud Zdorov, 7 Notes of Health).

Product overview

Pharmacy Rigla operates as a multi-channel pharmacy retailer combining an internet pharmacy platform with a nationwide physical pharmacy network. The core offering is the Интернет-аптека Ригла online platform (with regional variants for cities like Moscow, Novgorod, Ryazan, Rostov, etc.) where customers can order medications, health products, and beauty items for delivery or in-store pickup. The business model combines private label brands (8.1.8 Beauty Formula cosmetics, 7 Нот Здоровья health products, Будь Здоров! vitamins/supplements, and Rigla personal care products) with third-party pharmaceutical and wellness brands. Supporting services include a loyalty program (Аптечная семья), prescription management (Мои рецепты), Yandex Split installment payments, and mobile applications for iOS/Android/Huawei. The extensive catalog spans medications (antibiotics, cardiovascular, dermatological, neurological, etc.), vitamins and supplements, medical devices, personal care, and veterinary products.

Differentiator

Problem solved

Functional benefit

Brands

• 8.1.8 Beauty Formula: Own brand line of cosmetic and personal care products including skincare, haircare, and body care products
• Bud Zdorov (Будь Здоров)

Products and services

• Rigla Internet Pharmacy (Интернет-аптека Ригла)

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

One partnership is on record.

• Protek (Протек)coreStrategic or Co-development PartnerProtek is Russia's largest pharmaceutical distributor. Most medications are supplied to Rigla pharmacies through Protek, which purchases directly from official manufacturers. This partnership ensures reliable supply chain and access to a wide range of medications.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Gorzdrav: Major multi-format Russian pharmacy chain offering prescription drugs and OTC products through extensive physical and digital channels in the same cities as Rigla, with comparable assortment and pricing strategy.
• A5 Pharmacy: Major Russian pharmacy chain with omnichannel offering including online platform and mobile ordering. Competes with Rigla in the same metropolitan pharmacy retail market with comparable product categories.
• Bud Zdorov (Будь Здоров): Sister pharmacy brand within the Protek Group ecosystem, operating under a similar discount pharmacy model with the Rigla loyalty framework. Direct competitor sharing the same wholesale supply chain and private label platform.
• 36.6 (Aptechnaya Set 36.6): One of the largest Russian pharmacy chains operating thousands of stores across multiple regions with a strong online platform. Directly competes with Rigla in the same multi-format pharmacy retail category in Russia.
• Stolichka (Столички): One of Russia's largest pharmacy chains by store count with significant Moscow presence and omnichannel platform. Directly comparable business model and target customers to Rigla.
• Aptechka (Network): Russian internet pharmacy aggregator and chain with home delivery service, competing in the same e-commerce prescription and OTC market as Rigla with similar discount positioning.
• Zhivika (Живика): Another Protek Group pharmacy chain and direct sibling brand to Rigla, focused on value-oriented retail pharmacy with extensive Moscow region presence and online sales. Operates in the same discount pharmacy positioning.

Broad incumbents

• CVS Health: US leading integrated pharmacy and health services retailer combining in-store pharmacy, digital platform, loyalty program (ExtraCare), and private label brand offerings analogous to Rigla's omnichannel model.
• Phoenix Group (Phoenix Pharmacies): Europe's largest pharmacy chain by store count, operating omnichannel retail pharmacy across multiple countries. Comparable to Rigla in multi-format pharmacy retail strategy, omnichannel integration, and private label development, though serving different geographies.

Others

• Protek Group: Parent-affiliated pharmaceutical distributor and key strategic partner that supplies Rigla with medications. While not a direct retail competitor, it is the wholesale backbone that enables Rigla's pricing and assortment strategy.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/aptekarigla
• Facebookfacebook.com/rigla.ru
• LinkedInlinkedin.com/company/rigla

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pharmacy Rigla