Pennsylvania Health Access Network

What Pennsylvania Health Access Network does

Pennsylvania Health Access Network (PHAN) is a 501(c)(3) nonprofit consumer-driven healthcare advocacy organization founded in 2007 and headquartered at 1501 Cherry Street in Philadelphia, PA. PHAN describes itself as Pennsylvania's only statewide consumer-driven organization focused on expanding and protecting access to high-quality, affordable healthcare. Its unified service model combines three interlocking functions: (1) direct consumer service via a free statewide helpline (877-570-3642) and Certified Application Counselor support for Medicaid, Pennie marketplace, CHIP, and Medicare enrollment and troubleshooting; (2) community organizing through local organizers and outreach specialists across 61-62 of Pennsylvania's 67 counties; and (3) policy advocacy at the local, state, and federal levels, with active campaigns on Pennie affordability, prescription drug affordability, medical debt prevention, and local hospital protection.

PHAN's core offerings span free helpline-based enrollment assistance, in-person support at County Assistance Offices, an array of research and policy products (Hospital Price Transparency Reports, Healthcare Affordability Surveys, Medicaid Expansion and Work Requirements analyses, the Rural Healthcare Access Project), and a slate of advocacy campaigns. Operationally, the organization runs on standard website, email, and communication tools with no proprietary technology stack. The organization has 18 staff including an Executive Director (Antoinette Kraus), directors of Communications & Development, Policy & Partnerships, and Community Engagement, plus a statewide organizer, government affairs representative, and multiple community outreach specialists.

PHAN's business model is donation- and grant-funded: as a 501(c)(3), it relies on individual contributions and grants from entities such as the Pennsylvania Developmental Disabilities Council, and all consumer services are provided free of charge. Revenue is not publicly disclosed, but the organization reports it has enrolled over 9,500 Pennsylvanians in healthcare coverage in the past five years and serves 10,000+ residents annually. The organization is governed by a Board of Directors chaired by Judi Golding-Baker and including representatives from SEIU Healthcare Pennsylvania, the Pittsburgh Business Group on Health, PwC's health industries practice, the Pennsylvania Health Law Project, and the City of Pittsburgh, among others.

Name

Pennsylvania Health Access Network

Legal name

Pennsylvania Health Access Network

Website

https://pahealthaccess.org

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Pennsylvania Health Access Network is a Philadelphia-based 501(c)(3) nonprofit that operates Pennsylvania's only statewide consumer-driven healthcare advocacy platform, providing free enrollment helpline services, community organizing, and policy advocacy to expand affordable healthcare access for state residents.

Ownership category

akta.pro rank

Product category

Healthcare Advocacy Services

NAICS

Individual and Family Services (6241), Social Assistance (624), Other Individual and Family Services (62419)

SIC

Services-Social Services (8300), Hospital & Medical Service Plans (6324)

akta.pro primary industry

Healthcare-Linked Social Benefits Administration (e.g., Medicaid/Means-Tested Health Coverage) (BPAIAKAH)

akta.pro secondary industries

Local Public Health & Human Services Administration (BPAIACAK), Health Systems Strengthening & Universal Health Coverage (UHC) (BPADAIAE)

Keywords

• Healthcare advocacy
• Health insurance enrollment
• Medicaid assistance
• Community health organizing
• Healthcare policy advocacy

Headquarters

HQ city

Philadelphia

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Donations and Contributions: PHAN is a 501(c)(3) nonprofit organization that relies on donations from individuals and organizations to fund operations.
2. Grants: PHAN receives grant funding from organizations such as the Pennsylvania Developmental Disabilities Council. Grants support specific programs like the Rural Healthcare Access Project.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Pennsylvania Health Access Network is a 501(c)(3) nonprofit that provides free, statewide direct assistance to Pennsylvanians seeking to understand, apply for, enroll in, and troubleshoot health coverage through Medicaid, Pennie, CHIP, and Medicare. It supplements this direct service with community organizing, coalition-based policy advocacy, and published research reports on topics such as hospital price transparency, prescription drug affordability, Medicaid expansion impacts, and rural healthcare access for people with disabilities.

Product overview

Pennsylvania Health Access Network (PHAN) is a consumer-driven healthcare advocacy organization offering a unified service model that combines direct consumer assistance with community organizing and policy advocacy. The core offerings include a free statewide helpline for health insurance enrollment and troubleshooting, supported by research products such as hospital price transparency reports, healthcare affordability surveys, and Medicaid impact analyses. PHAN also runs multiple advocacy campaigns focused on prescription drug affordability, hospital protection, medical debt prevention, and Pennie marketplace affordability. All services are provided free of charge to Pennsylvania residents.

Differentiator

Problem solved

Functional benefit

Products and services

• Free Statewide Helpline
• Health Insurance Enrollment Assistance
• Rural Healthcare Access Project

Quantifiable outcome

• Enrolled over 9,500 Pennsylvanians in healthcare coverage over five years
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• Protect Our Care PennsylvaniacoreStrategic or Co-development Partner · 8 July 2026PHAN joined Protect Our Care Pennsylvania coalition to highlight the harmful impact of healthcare cuts. PHAN Director of Community Engagement Joanna Rosenhein participated in events with Rep. Brendan Boyle to discuss the impact of H.R. 1 on Pennsylvania healthcare.
• Mental Health AmericaminorStrategic or Co-development Partner · 8 July 2026Mental Health America joined the Protect Our Care Pennsylvania event with Rep. Brendan Boyle to discuss healthcare cuts. VP of Federal Government Affairs Tim Clement participated in the event.
• Mental Health PartnershipsminorStrategic or Co-development Partner · 8 July 2026Mental Health Partnerships participated in the Protect Our Care Pennsylvania event with Rep. Brendan Boyle. President & CEO Dr. Jeannine L. Lisitski spoke about the impact of Medicaid cuts on behavioral health services.
• One Nation, Overcharged CampaigncoreStrategic or Co-development Partner · 27 May 2026PHAN joined One Nation, Overcharged Campaign in summer 2026 - a coalition demanding a healthcare system that puts health over corporate profits. The campaign addresses high healthcare costs and medical debt.
• 95 Pennsylvania Organizations (Coalition)coreGTM or Marketing Partner · 17 September 2025A coalition of 95 Pennsylvania-based organizations released a letter to Congress urging reauthorization of tax credits for Pennie plans. This demonstrates PHAN's coalition-building approach to policy advocacy.
• 55 Pennsylvania Community Groups (Coalition)coreGTM or Marketing Partner · 29 April 2024A coalition of 55 Pennsylvania-based community groups released a letter supporting legislation to create a state subsidy wrap for Pennie health insurance plans, calling for a pilot program to make insurance more affordable.
• Perry County Health CoalitioncoreStrategic or Co-development Partner · 1 January 2021PHAN partnered with Perry County Health Coalition along with Ohio State University Center for Excellence in Developmental Disability and Central PA Center for Independent Living to host trainings in disability competency for healthcare professionals in winter 2021.
• Ohio State University Center for Excellence in Developmental DisabilitycoreStrategic or Co-development Partner · 1 January 2021PHAN partnered with Ohio State University Center for Excellence in Developmental Disability along with Perry County Health Coalition and Central PA Center for Independent Living to host trainings in disability competency for healthcare professionals.
• Central PA Center for Independent LivingcoreStrategic or Co-development Partner · 1 January 2021PHAN partnered with Central PA Center for Independent Living along with Perry County Health Coalition and Ohio State University Center for Excellence in Developmental Disability to host trainings in disability competency for healthcare professionals.
• Pennsylvania Developmental Disabilities CouncilcoreOthersPHAN's Rural Healthcare Access Project is funded by the Pennsylvania Developmental Disabilities Council. The Council provides grant support (grant number 1901PASCDD-02) from the U.S. Administration for Community Living.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Center on Budget and Policy Priorities: National policy research and advocacy organization producing Medicaid and marketplace analysis that PHAN cites in its research products; comparable research-and-advocacy model at much larger scale.

Direct peers

• Covering Kids and Families: State-level health coverage enrollment and advocacy initiative model — operates the same consumer-facing helpline and enrollment assistance structure that PHAN has built in Pennsylvania.
• Protect Our Care: National coalition PHAN explicitly joined through its Pennsylvania chapter to highlight healthcare cuts; operates the same consumer-driven defense playbook around Medicaid and ACA marketplace policy.
• Community Catalyst: National nonprofit consumer health advocacy organization building state-level advocacy capacity; operates a similar service-plus-advocacy model and provides infrastructure support to state consumer health advocacy networks including PHAN's peers.
• Families USA: National consumer health advocacy organization focused on healthcare affordability and access — directly comparable mission to PHAN, working on Medicaid, marketplace, and prescription drug policy at federal and state levels.
• Pennsylvania Health Law Project: Pennsylvania-based nonprofit providing legal assistance and advocacy on healthcare access for low-income residents — overlapping consumer base with PHAN and frequently cited partner on Medicaid and Pennie issues.
• Get Covered America (Enroll America successor programs): Consumer-facing enrollment and advocacy efforts at national scale — directly comparable model of helping uninsured consumers navigate marketplace and Medicaid enrollment.

Regional players

• Maternity Care Coalition: Philadelphia-based nonprofit serving Pennsylvania families on maternal and child health; board member Rosemarie Halt's prior affiliation and shared community organizing footprint in PA make it a comparable regional peer.

Emerging players

• Pennie (Pennsylvania Health Insurance Marketplace): Pennsylvania's state-based health insurance marketplace that PHAN helps consumers enroll in; complementary rather than competitive, but critical infrastructure PHAN's service delivery depends on.

Others

• HealthCare.gov Navigator Program (CMS): Federal Navigator grant program providing free enrollment assistance — directly comparable service model to PHAN's helpline and CAC network, and a potential funder/competitor for PHAN's enrollment work.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/pahealthaccess
• YouTubeyoutube.com/user/pahealthaccess
• Facebookfacebook.com/pahealthaccess
• Instagraminstagram.com/pahealthaccess/?hl=en

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pennsylvania Health Access Network