St. Ann's
St. Ann's Home is a nonprofit, faith-based senior care community in Grand Rapids, Michigan, operated by the Carmelite Sisters, DCJ. It provides assisted living, skilled nursing, rehabilitation, memory care, and hospice services to older adults across West Michigan.
- Company typePrivate
- Founded1950
- HeadquartersGrand Rapids, United States
- Headcount251–500
- GTM typeB2C
- OfferingServices
What St. Ann's does
St. Ann's Home is a nonprofit, mission-driven senior care community operated by the Carmelite Sisters, DCJ, on a 23-acre wooded campus at 2161 Leonard St. NW, Grand Rapids, Michigan. The facility delivers a continuum of care across five interconnected service lines: assisted living (private apartments with daily support), skilled nursing (full medical and spiritual care), rehabilitation (short- and long-term physical, occupational, and speech therapy), memory care (individualized cognitive support), and hospice care (delivered through a partnership with Emmanuel Hospice). It serves older adults and post-acute rehabilitation patients primarily in the West Michigan market, drawing residents and families through a direct-to-consumer funnel of on-campus tours, phone inquiries, hospital discharge planning referrals, and an online Microsoft Forms resident application.
The organization employs 251-500 staff and positions itself as a five-star quality provider with one of the highest staff-to-resident ratios in Kent County. The rehabilitation staff combines 79 years of cumulative therapy expertise with over 17 years of restorative care experience. The care model integrates daily Mass, Bible study, and spiritual care under the Carmelite Sisters' oversight, while remaining open to residents of all faiths. Notable technology deployments include the Tovertafel interactive projection system (a sensory and cognitive engagement tool used in 10,000+ senior communities across 16 countries) and a custom-designed MV1 transport vehicle used to shuttle rehabilitation patients to off-site specialist programs.
Revenue is generated primarily through recurring residential contracts for assisted living, skilled nursing, and memory care, supplemented by fee-for-service rehabilitation and managed hospice services through Emmanuel Hospice. Pricing is not publicly disclosed. Distribution is direct, with no reseller or referral-fee channel outside of hospital discharge planning for rehab. St. Ann's is wholly owned and controlled by the Carmelite Sisters, DCJ, with no disclosed external investment, real estate monetization, or listing activity. A 2025 fundraising initiative is underwriting the Tovertafel deployment on campus.
St. Ann's firmographics
Firmographics- Name
- St. Ann's
- Legal name
- St. Ann's Home
- Website
- https://stannshome.com
- Company type
- Private
- Founded year
- 1950
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- St. Ann's Home is a nonprofit, faith-based senior care community in Grand Rapids, Michigan, operated by the Carmelite Sisters, DCJ. It provides assisted living, skilled nursing, rehabilitation, memory care, and hospice services to older adults across West Michigan.
- Ownership category
- akta.pro rank
St. Ann's industry classification
Industry- Product category
- Senior Care Services
- NAICS
- Assisted Living Facilities for the Elderly (623312), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Nursing Care Facilities (Skilled Nursing Facilities) (62311), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051)
- akta.pro primary industry
- Luxury / High-End Assisted Living Communities (HLADABAD)
- akta.pro secondary industries
- Elder Services & Aging Support (BPAGAEAF), Post-Diagnosis Transition & Hospital-to-Home Dementia Support (HSABAEAL), Home Hospice (Routine Home Care) (HLADAHAA)
Keywords
Where St. Ann's is headquartered
LocationHeadquarters
- HQ city
- Grand Rapids
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
St. Ann's business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others
Revenue model
- Assisted Living Services: Residential care services providing freedom to age gracefully with extra support. Private apartments with personalized care.
- Skilled Nursing Care: Full range of nursing and spiritual care services for advanced stages of aging.
- Rehabilitation Services: Short-term and long-term rehabilitation including physical, occupational, and speech therapy. Combined 79 years of therapy expertise with over 17 years of restorative care experience.
- Memory Care: Specialized care for residents with memory-related conditions, understanding disease process and designing individual programs.
- Hospice Care Partnership: Hospice services provided through partnership with Emmanuel Hospice for residents with life-limiting conditions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Free Campus Tour |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
St. Ann's product offering
Product offeringCore offering
St. Ann's Home is a mission-driven, nonprofit senior care community that operates on a 23-acre wooded campus in Grand Rapids, Michigan, providing a continuum of care for older adults. Its core offerings include Assisted Living (private apartments with supplemental daily support), Skilled Nursing (comprehensive medical and spiritual care for advanced aging), Rehabilitation Services (short-term physical, occupational, and speech therapy with in-house clinical expertise), Memory Care (specialized programs for Alzheimer's and dementia), and Hospice Care delivered in partnership with Emmanuel Hospice.
Product overview
St. Ann's Home is a mission-driven senior care community founded by the Carmelite Sisters, DCJ, offering a continuum of care services across five interconnected care programs. The core offerings include Assisted Living (private apartments with support), Skilled Nursing (comprehensive medical and spiritual care), Rehabilitation Services (short-term therapy with in-house clinical team), Memory Care (individualized cognitive support), and Hospice Care (through partnership with Emmanuel Hospice). A 2025 fundraising initiative is bringing Tovertafel interactive technology to campus. The campus is located on 23 wooded acres in Grand Rapids, Michigan.
Differentiator
Problem solved
Functional benefit
Brands
- Emmanuel Hospice: A nonprofit hospice partner providing holistic care and support for residents with life-limiting conditions. Emmanuel Hospice is a preferred partner of St. Ann's Home, not a sub-brand owned by St. Ann's.
Products and services
- Assisted Living Residential senior living service providing private apartments with remodeled bathrooms and supplemental support with daily activities, enabling seniors to age gracefully, confidently, and comfortably while maintaining independence.
- Skilled Nursing Comprehensive 24/7 nursing and spiritual care service designed to manage the challenges of advanced aging, provided by Carmelite Sisters DCJ with continuous medical monitoring.
- Rehabilitation Services Short-term inpatient rehabilitation providing one-to-one personalized physical, occupational, and speech therapy following orthopedic surgery, stroke, or cardiac surgery, with 79 years of combined therapy expertise and 17+ years of restorative care experience.
- Memory Care Specialized care for residents with Alzheimer's disease and other dementias that focuses on understanding the disease process, knowing each resident individually, and designing programs tailored to cognitive impairment needs.
- Hospice Care Holistic end-of-life care and support for residents with life-limiting conditions, provided through partnership with Emmanuel Hospice and including medical, spiritual, pain management, and family grief support services.
Quantifiable outcome
- Five-star quality rating for senior care services
- +3 more outcomes
Companies that use St. Ann's
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles5 records
St. Ann's technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
St. Ann's partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Emmanuel HospicecoreEmmanuel Hospice is St. Ann's preferred hospice partner, providing holistic care and support for residents who have been given a physician prognosis of six months or less to live. Emmanuel Hospice is a nonprofit organization providing care wherever loved ones call home - in their house, at family homes, in assisted living facilities, memory care units, or other places of residence. Their team includes doctors, nurses, social workers, hospice aides, spiritual caregivers, dietitians, pharmacists, grief support specialists, and volunteers.
Scale indicators6 records
Recent moves5 records
Expansion highlights4 records
St. Ann's competitors and assessment
Company assessmentDirect peers
- Ciena Healthcare: Michigan-focused skilled nursing and rehabilitation operator. Comparable in providing skilled nursing, post-acute rehabilitation, and memory care services with a regional footprint, though for-profit rather than faith-based.
- Clark Retirement Community: Faith-based nonprofit senior living and skilled nursing community also located in Grand Rapids, MI. Operates a similar continuum-of-care model with independent living, assisted living, skilled nursing, and memory care, directly competing for the same West Michigan seniors.
- Sunset Retirement Communities: Faith-based West Michigan senior living and skilled nursing operator serving the broader Grand Rapids region. Comparable continuum-of-care model with similar reliance on mission-driven service and rehabilitation programming.
- Holland Home: Largest faith-based senior living provider in Grand Rapids offering independent living, assisted living, skilled nursing, rehabilitation, and memory care. Closest direct competitor on geography, scale, and mission-driven positioning.
- Laurel Health Care Company: Skilled nursing, rehabilitation, and assisted living operator across the Midwest. Closely comparable in skilled nursing and short-term rehab delivery, providing a relevant benchmark for clinical operating performance.
Broad incumbents
- Atria Senior Living: National senior living operator with a strong assisted living and memory care portfolio. Comparable in core service offering and resident demographics, but operates at significantly larger scale with a different ownership and capital structure.
- Five Star Senior Living: National assisted living, memory care, and skilled nursing operator. Comparable in service mix, but offers a useful reference point for how a portfolio operator scales versus St. Ann's single-campus model.
- Trinity Health Senior Communities: National Catholic health system's senior living division offering a full continuum of senior care across multiple states. Comparable in faith-based identity and continuum-of-care model, but operates at much broader scale as part of a national nonprofit system.
- Brookdale Senior Living: Largest U.S. senior living operator offering assisted living, memory care, skilled nursing, and home health. Relevant benchmark for occupancy, pricing, and operating benchmarks, though for-profit and much larger than St. Ann's single campus.
Others
- Emmanuel Hospice: Nonprofit hospice partner providing end-of-life care to St. Ann's residents. Included as an adjacent ecosystem participant rather than a direct competitor, given the formal partnership relationship.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
St. Ann's social profiles
Digital presenceSt. Ann's financial estimates
Financial estimateRevenue estimate
Valuation estimate
St. Ann's leadership team
Management profileNumber of profiles
Profiles1 record
St. Ann's funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
St. Ann's M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about St. Ann's
What does St. Ann's do?
St. Ann's Home is a mission-driven, nonprofit senior care community that operates on a 23-acre wooded campus in Grand Rapids, Michigan, providing a continuum of care for older adults. Its core offerings include Assisted Living (private apartments with supplemental daily support), Skilled Nursing (comprehensive medical and spiritual care for advanced aging), Rehabilitation Services (short-term physical, occupational, and speech therapy with in-house clinical expertise), Memory Care (specialized programs for Alzheimer's and dementia), and Hospice Care delivered in partnership with Emmanuel Hospice.
Is St. Ann's a public or private company?
St. Ann's is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was St. Ann's founded?
St. Ann's was founded in 1950. It employs 251 to 500 people.
Where is St. Ann's based?
St. Ann's is headquartered in Grand Rapids, United States, in the North America region.
How does St. Ann's make money?
Five revenue lines are on record. Assisted Living Services are the primary driver. The others are skilled Nursing Care, rehabilitation Services, memory Care and hospice Care Partnership.
Who are St. Ann's's main competitors?
Direct peers on record are Ciena Healthcare, Clark Retirement Community, Sunset Retirement Communities, Holland Home and Laurel Health Care Company. Broad incumbents are Atria Senior Living, Five Star Senior Living, Trinity Health Senior Communities and Brookdale Senior Living. Emmanuel Hospice is listed as an others.
Does St. Ann's have an API?
No public API is recorded for St. Ann's.
What industry is St. Ann's in?
St. Ann's's product category is Senior Care Services. Its primary akta.pro industry code is HLADABAD, Luxury / High-End Assisted Living Communities, with a secondary code of BPAGAEAF, Elder Services & Aging Support. Its NAICS code is 623312 and its SIC code is 8050.