Quality Heating Services

What Quality Heating Services does

Quality Heating Services Ltd (QHS) is a privately held, 100% family-owned UK contractor founded in 1994 and headquartered at Unit 2, Marlborough Trading Estate, West Wycombe Road, High Wycombe. The company installs and maintains commercial and residential heating systems (boilers, radiators, communal heating) and provides complementary electrical services, smart meter installations, and renewable energy solutions (Solar PV and battery storage). Its primary customer base is the UK social housing sector, with named long-term clients including Lewisham Homes, Harrow Council, St Albans District Council, and Paradigm Housing Association; a secondary residential B2C segment is served through a booking app and client portal. Operations run 24/7, with field operatives dispatched from a large fleet managed out of High Wycombe that has been transitioning to all-electric vehicles since Summer 2021.

QHS operates a sales-led B2B GTM motion built on multi-year contract relationships with local authorities and housing associations, supplemented by self-serve residential bookings. Revenue is generated through professional services pricing across four streams: Heating Services, Electrical Services, Smart Meter Installations, and Renewables. Pricing is not publicly disclosed and is structured per-contract based on assessed scope. The core technology stack consists of conventional field service management tooling, a digital client portal (Azure-hosted Wayforce/Morpheus), and a mobile booking app, with no proprietary AI/ML components described. The company holds ISO 9001, 14001, and 45001 certifications, Trustmark, ECA and NAPIT registrations, Retail Energy Code compliance, Living Wage Employer status, and is an Armed Forces Covenant signatory. Leadership is anchored by Managing Director Peter Tillotson (50 years in the UK gas industry) and Deputy MD Mario Pascoe.

Name

Quality Heating Services

Legal name

Quality Heating Services, Ltd.

Website

https://www.qhs.co.uk

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

51–100 employees

Short description

Quality Heating Services installs and maintains commercial safety warnings and gas central heating systems.

Ownership category

akta.pro rank

Product category

Heating and Electrical Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220)

SIC

Electrical Work (1731)

akta.pro primary industry

Boiler & Hydronic Heating Repair & Service (HSAOAHAG)

akta.pro secondary industries

Residential HVAC System Installation (Furnace/AC/Heat Pump) (HSAOAGAA), Chillers, Boilers & Central Plant Operations (BPABACAG), Furnace Repair & Maintenance (HSAOAHAE)

Keywords

• Heating maintenance services
• Gas safety inspections
• Heating system installations
• Electrical condition reports
• Renewable energy installations

Headquarters

HQ city

High Wycombe

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Heating Services: Installation and maintenance services for heating systems including boilers, radiators, and communal heating systems, serving both commercial and residential clients.
2. Electrical Services: Comprehensive electrical services including condition reports, installations, and energy services for housing associations and residential customers.
3. Smart Meter Installations: Smart meter and metering services for residential and commercial properties.
4. Renewables: Solar PV and battery storage installation services for energy efficiency improvements.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Quality Heating Services installs, maintains, and services gas central heating systems, communal heating, electrical installations, smart meters, and renewable energy solutions (solar PV and battery storage). The company operates 24/7 with a fully electric field service fleet dispatched from its High Wycombe headquarters to housing associations, local authorities, and residential customers across England.

Product overview

Quality Heating Services (QHS) is a 100% family-owned and run business that has been trading for nearly three decades, providing a comprehensive suite of heating and electrical services primarily to housing associations, local authorities, and residential clients. The company operates as a unified service organization with multiple interconnected service lines including Electrical Services, Heating Installations, Heating Maintenance, Smart Meter Installations, and Renewables (Solar PV and Battery Storage). Services include 24/7 operations with a fleet managed from High Wycombe, transitioning to an all-electric fleet since 2021. The company serves clients requiring round-the-clock access for residents and is accredited with ISO certifications, Trustmark, and is a Living Wage Employer.

Differentiator

Problem solved

Functional benefit

Products and services

• Electrical Services Comprehensive electrical services including installations, Electrical Installation Condition Reports (EICR), and energy services for housing associations, local authorities, and residential clients.
• Heating Installations Professional heating system installations including boilers, radiators, communal heating systems, and energy-efficient heating solutions for housing associations, local authorities, and residential customers.
• Heating Maintenance 24/7 heating maintenance services including communal heating management, gas maintenance, and annual gas safety checks for social housing providers, councils, and homeowners.
• Smart Meter Installations Smart meter installation services and metering solutions for residential and commercial properties, compliant with the Retail Energy Code.
• Renewables (Solar PV and Battery Storage) Renewable energy solutions including solar PV panel installations and battery storage systems to improve energy efficiency for residential and commercial clients.

Quantifiable outcome

• Managing Director celebrated 50 years in the Gas Industry
• +1 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• Lewisham HomescoreStrategic or Co-development PartnerLong-term partnership with Lewisham Homes providing heating maintenance and installation services for social housing stock.
• Harrow CouncilcoreStrategic or Co-development PartnerPartnership with Harrow Council delivering heating installation and maintenance services for council housing properties.
• St Albans District CouncilcoreStrategic or Co-development PartnerContractual relationship with St Albans District Council for gas maintenance and annual gas safety compliance.
• Paradigm Housing AssociationcoreStrategic or Co-development PartnerComprehensive partnership with Paradigm Housing Association providing heating, electrical, and smart meter services across their housing portfolio, including new storage heater installations and electrical condition reports.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• PH Jones: PH Jones is a UK heating, electrical and compliance services contractor owned by E.ON, focused heavily on local authority and housing association contracts — making it the closest head-to-head competitor to QHS in social housing heating maintenance and installations.
• British Gas Services & Solutions: British Gas is the UK's largest domestic heating services provider, offering boiler installation, servicing, and repair, plus electrical and plumbing services to residential and housing association customers — a direct competitor across QHS's core service lines.
• HomeServe: HomeServe is a UK home emergency, plumbing, heating, and electrical services business serving both consumers and housing partners through subscription and on-demand models — highly comparable to QHS's residential heating/electrical offering and digital booking approach.
• Pimlico Plumbers: Pimlico Plumbers is a UK plumbing, heating, and electrical services contractor offering24/7 residential and commercial service, comparable to QHS in service breadth and field-service-led operating model.
• Morrison Energy Services: Morrison Energy Services delivers heating, electrical, and compliance maintenance for UK social housing and infrastructure clients — a direct peer in landlord-focused heating and electrical services contracting.

Broad incumbents

• Baxi (BDR Thermea Group UK): Baxi is a major UK boiler manufacturer with an installer network and servicing offerings, overlapping with QHS on heating installation/maintenance but operating primarily as an OEM rather than a direct services contractor.
• Worcester Bosch: Worcester Bosch is one of the UK's leading boiler manufacturers with an accredited installer program; it competes indirectly with QHS on heating installations and service partnerships rather than as a direct services competitor.
• E.ON UK: E.ON UK is a major energy utility with home heating, solar, and housing association services including through PH Jones — overlapping with QHS on social housing heating contracts but operating at much greater scale as an energy supplier.
• EDF Energy: EDF Energy is a UK energy utility offering heating, boiler, and home services to residential and housing customers, comparable in customer base but broader in scope than QHS's services.
• SSE plc: SSE is a UK energy utility with home services, smart metering, and contracting arms serving residential and social housing customers — adjacent to QHS through metering, heating services, and energy efficiency offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/HeatingQhs
• LinkedInlinkedin.com/company/qualityheatingservicesltd

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quality Heating Services