Texas Neighborhood Services

What Texas Neighborhood Services does

Texas Neighborhood Services (TNS) is a 501(c)(3) nonprofit Community Action Agency headquartered at 522 Palo Pinto Street in Weatherford, Texas, serving low-income individuals, families, and pregnant mothers across seven to nine counties in North Central Texas (Erath, Hood, Parker, Palo Pinto, Johnson, Somervell, and Wise, with Jack and Navarro counties also referenced historically). Originally established in 1965 as Palo Pinto Community Service Corporation under President Lyndon B. Johnson's Economic Opportunity Act, the organization was renamed Texas Neighborhood Services on March 20, 2000, when it expanded from a single-county operation to a regional service area.

The organization delivers its mission through three core programs: the Comprehensive Energy Assistance Program (CEAP), funded by the Texas Department of Housing and Community Affairs (TDHCA) and covering electric, natural gas, and propane utility bills; the Tenant Based Rental Assistance (TBRA) program, which provides sliding-scale rental subsidies for up to 18–24 months under the State of Texas Home program; and the Community Service Block Grant (CSBG) Short Term Financial Crisis Assistance program. Supporting these are Financial Literacy Workshops delivered in partnership with BB&T (Truist Financial). In 2025, TNS launched a new client-facing Online Utility Assistance Portal, built on the CAP60 kiosk system, enabling 24/7 online application submission and document upload alongside the existing in-person, mail, email, and lock box access channels.

TNS is funded primarily through government grants (CEAP, TBRA, CSBG via TDHCA and federal pass-throughs) and secondarily through donations and contributions from four regional United Way organizations (Erath, Hood, Parker, and Wise counties) and corporate partners including TXU Energy, United Coop Services, and Truist Financial. Services are provided at no cost to eligible households based on income qualification. The organization is governed by a Board of Directors and led by Executive Director Bradley S. Manning; it is privately held with no parent company or venture/PE ownership.

Name

Texas Neighborhood Services

Legal name

Texas Neighborhood Services

Website

https://txns.org

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

251–500 employees

Short description

Texas Neighborhood Services is a 501(c)(3) nonprofit Community Action Agency providing utility assistance, rental subsidies, and financial literacy education to low-income households across seven to nine counties in North Central Texas, funded primarily through state and federal grants.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Community Housing Services (62422)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industries

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Community action services
• Utility assistance programs
• Rental assistance services
• Financial literacy education
• Social services nonprofit

Headquarters

HQ city

Weatherford

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Government Grants and Programs: Primary funding from Texas Department of Housing and Community Affairs (TDHCA) for the Comprehensive Energy Assistance Program (CEAP), and State of Texas Home program for Tenant Based Rental Assistance (TBRA).
2. United Way and Community Organization Funding: Funding from local United Way organizations (Erath County United Way, United Way of Hood County, United Way of Parker County, United Way of Wise County) and community partners.
3. Corporate Partner Contributions: Funding from TXU Energy, United Coop Services Operation Round-up, and other corporate partners including utility company donated funds.
4. Community Service Block Grant (CSBG): Funding for short-term financial crisis assistance through CSBG programs.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Texas Neighborhood Services is a nonprofit Community Action Agency that provides utility bill assistance (electric, natural gas, propane) through the Comprehensive Energy Assistance Program (CEAP), short-term rental assistance through the Tenant Based Rental Assistance (TBRA) program, and short-term family financial crisis assistance through the Community Service Block Grant (CSBG). It also delivers financial literacy workshops and operates an online CAP60-based portal for 24/7 client application access. All services are provided at no cost to income-qualified low-income households across a nine-county region of North Central Texas.

Product overview

Texas Neighborhood Services is a nonprofit Community Action Agency offering a portfolio of social service programs designed to help low-income individuals and families achieve economic self-sufficiency. The core offerings include the Utility Assistance Program (CEAP) for energy bill support, Tenant Based Rental Assistance (TBRA) for housing support, and Short Term Financial Crisis Assistance. These programs are delivered through a combination of in-person services at county offices and a newly launched Online Utility Assistance Portal. Supporting programs include Financial Literacy Workshops to help clients build long-term financial stability. The organization serves seven counties in North Central Texas (Erath, Hood, Parker, Palo Pinto, Johnson, Somervell, and Wise) with a focus on reducing reliance on federal and state assistance.

Differentiator

Problem solved

Functional benefit

Products and services

• Utility Assistance Program (CEAP) Provides assistance for electric, natural gas, and propane usage through the Texas Department of Housing and Community Affairs Comprehensive Energy Assistance Program (CEAP). Designed to assist low-income households with immediate energy needs and encourage energy education for long-term cost control. Direct payments are made to utility vendors for qualified participants.
• Tenant Based Rental Assistance (TBRA) Provides short-term rental assistance for up to 18–24 months through the State of Texas Home program. Rental subsidies are determined on a sliding scale based on household income and can cover utility deposits, security deposits, and rent while households actively participate in self-sufficiency programs. Operates with a waitlist system.
• Short Term Financial Crisis Assistance Provides short-term family financial crisis assistance through the Community Service Block Grant (CSBG) for low-income households experiencing acute financial hardship.
• Financial Literacy Workshop Workshop-format education covering topics necessary for improving financial knowledge, goal setting, and achieving financial life markers such as vehicle purchase or home ownership. Delivered in partnership with BB&T (Truist Financial) to families served by the organization.
• Online Utility Assistance Portal Client-facing web portal (CAP60-based) enabling new and returning clients to create accounts, submit utility assistance applications online, and upload required documentation 24/7. Applications enter the system immediately upon completion.

Quantifiable outcome

• 1165+ low-income children, families, individuals, and pregnant mothers served

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and supporting.

• Erath County United WaycoreGTM or Marketing PartnerCommunity partner providing support for low-income families in Erath County. One of multiple United Way partnerships that help distribute and coordinate services in the service area.
• United Way of Hood CountycoreGTM or Marketing PartnerCommunity partner providing support for low-income families in Hood County. Helps coordinate referral services and funding for TNS programs.
• United Way of Parker CountycoreGTM or Marketing PartnerCommunity partner providing support for low-income families in Parker County. Supports TNS operations and referral network.
• United Way of Wise CountycoreGTM or Marketing PartnerCommunity partner providing support for low-income families in Wise County. Coordinates with TNS for community services delivery.
• Texas Department of Housing and Community AffairscoreStrategic or Co-development PartnerPrimary government funding partner that designates TNS as a Community Action Agency and provides CEAP and TBRA program funds.
• BB&T (Truist Financial)supportingStrategic or Co-development PartnerCorporate partner that assists TNS in providing Financial Literacy workshops to families served by the organization.

Scale indicators4 records

Recent moves2 records

Expansion highlights4 records

Others

• United Way of Tarrant County: Major regional United Way funder within the broader North Texas market; TNS already partners with 4 United Way affiliates so the comparison illustrates the donor-side architecture — comparable in funding mechanism but not direct service delivery.
• Texas Association of Community Action Agencies: The statewide membership association of Texas's designated Community Action Agencies — TNS is one of ~30 member agencies serving similar populations under the same CAA framework; relevant not as a competitor but as the institutional ecosystem TNS operates within.

Emerging players

• North Texas Food Bank: Regional food and emergency relief provider serving a 13-county North Texas area; comparable in emergency-relief positioning and donor base, but focused on food rather than utility/rental assistance — partial overlap with TNS's crisis-assistance work.

Broad incumbents

• Volunteers of America Texas: National nonprofit providing housing, financial assistance and supportive services across Texas, including North Texas; comparable in mission and federal-funding access, with a broader service portfolio than TNS but less rural-county penetration.
• The Salvation Army of North Texas: National faith-based nonprofit providing utility assistance, rental assistance, and case management in the same North Texas region; overlap with TNS is partial but scale and donor reach are larger, including corporate and federal funding streams TNS also taps.

Direct peers

• CitySquare: Dallas-based anti-poverty nonprofit providing housing, utility, and workforce services to low-income families; serves an adjacent North Texas geography with overlapping program mix and a comparable CAA-adjacent funding model.
• Catholic Charities Diocese of Fort Worth: Operates emergency assistance, rental/utility aid, and self-sufficiency programs across the same North Central Texas footprint as TNS; comparable in mission, client base (low-income families), and mix of grant + donor funding, making it the closest head-to-head competitor for the same government and United Way dollars.

Regional players

• North Central Texas Council of Governments (NCTCOG) Area Agency on Aging: Regional government body that administers aging and housing-related programs (including LIHEAP-adjacent ones) across the same 16-county North Central Texas region; comparable in geography and program scope (utility assistance, case management) but operates as a government entity rather than a nonprofit.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/txserv

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Texas Neighborhood Services