Scheiben-Doktor Autoglas

What Scheiben-Doktor Autoglas does

Scheiben-Doktor Autoglas, legally Scheiben-Doktor System GmbH, is a Germany-based franchised auto-glass service network headquartered in Cologne. The company orchestrates a nationwide network of certified partner workshops (Partnerbetriebe) that deliver stone-chip repair, full windshield replacement, ADAS driver-assistance system calibration, window tinting, and glass services for special vehicles (trucks, buses, commercial fleets). Service delivery is supplemented by convenience offerings including mobile on-site service, pick-up and delivery, and emergency roadside response.

The underlying business model is a brand-managed franchise and partner network rather than a vertically integrated operator. Customers access the network through a website-based multi-step booking wizard, a partner finder tool, or a toll-free hotline (0800 000 88 11). A core commercial feature is integrated insurance claims handling: Scheiben-Doktor maintains direct-billing and damage-assignment relationships with more than 100 German insurers, including Allianz, HUK-COBURG, DEVK, and ERGO, allowing customers to pay only their deductible. Additional monetization levers include a subscription-style fleet service for corporate vehicle pools and a Vermittler referral channel that routes glass-damage leads from car dealers and independent workshops into the network.

The company carries a 4.9-star Google rating across 2,119 reviews, supports warranties of two years on repair and ten years on watertightness, and operates exclusively within Germany with no disclosed international expansion, institutional funding, M&A, or leadership changes in the available data. HQ headcount is reported at 1-10, consistent with a lean brand-and-network management entity overseeing distributed partner operations.

Name

Scheiben-Doktor Autoglas

Legal name

Scheiben-Doktor System GmbH

Website

https://scheiben-doktor-autoglas.de

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

1–10 employees

Short description

Scheiben-Doktor Autoglas is a Cologne-based German franchise network of certified partner workshops delivering auto-glass repair, windshield replacement, and ADAS calibration to individual motorists and corporate fleets nationwide.

Ownership category

akta.pro rank

Product category

Auto Glass Services

NAICS

Automotive Glass Replacement Shops (811122), Automotive Body, Paint, Interior, and Glass Repair (81112)

akta.pro primary industry

Auto Glass Repair & Replacement (TLAKAAAH)

akta.pro secondary industry

Auto Glass & Roadside Assistance (Add-on Coverages) (FSAJABAJ)

Keywords

• Auto glass repair
• Windshield replacement
• ADAS calibration
• Fleet glass services
• Insurance claim handling

Headquarters

HQ city

Cologne

HQ country

Germany

HQ region

Europe

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Auto Glass Repair Services: Revenue from repairing stone chips and minor windshield damage. In case of repair, insurance typically covers full costs. Services are performed by certified partner workshops.
2. Auto Glass Replacement Services: Revenue from full windshield and window replacement. Customers with comprehensive insurance pay only their deductible; the remainder is billed to the insurance company through damage assignment.
3. ADAS Calibration Services: Revenue from calibrating driver assistance systems after glass replacement. Offered as part of complete service package.
4. Fleet Services (Fuhrpark): Volume-based services for fleet operators with centralized damage reporting and cost control for corporate vehicle fleets.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Scheiben-Doktor Autoglas runs a nationwide German partner workshop network that delivers automotive glass repair, full windshield replacement, ADAS driver assistance system calibration, window tinting, and special vehicle glass services. The offering is wrapped with integrated insurance claims handling (direct billing/damage assignment with 100+ insurers), mobile on-site service, emergency support, pick-up/delivery, and dedicated fleet management programs for corporate vehicle fleets.

Product overview

Scheiben-Doktor operates as a franchise network of auto glass repair and replacement workshops across Germany. The core offering consists of stone chip repair and windshield replacement services, supplemented by calibration of driver assistance systems (ADAS). Additional services include window tinting and special vehicle glass work. The company provides a comprehensive service experience through convenience offerings (mobile service, pickup/delivery, emergency service), insurance claims handling, and dedicated fleet management for business customers. Services are delivered through a partner workshop network accessible via online booking, hotline, or partner portal.

Differentiator

Problem solved

Functional benefit

Products and services

• Steinschlagreparatur (Stone Chip Repair)

Quantifiable outcome

• 100% focus on customer satisfaction
• +1 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Insurance Companies (Network)coreGTM or Marketing PartnerPartnership with over 100 insurance providers across Germany for direct billing and damage assignment services. Includes major insurers such as Allianz, HUK-COBURG, DEVK, ERGO, and many others. This enables customers to pay only their deductible while the company handles insurance claims directly.
• Local Partner Workshops (Partnerbetriebe)coreChannel Partner/ Reseller/ DistributorNetwork of certified local workshops that provide actual repair, replacement, and calibration services under the Scheiben-Doktor brand. Partners use standardized processes, quality materials, and brand guidelines.
• Fleet Operators (Fuhrpark)minorStrategic or Co-development PartnerCorporate fleet management partnerships offering centralized damage reporting systems, volume-based services, and cost control mechanisms for companies with vehicle fleets.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Vergölst: Continental-owned German auto service network with nationwide partner workshops. Overlaps with Scheiben-Doktor at general vehicle service touchpoints and for tire and minor glass jobs.
• PitStop: German auto service chain offering general maintenance at nationwide locations. Some locations provide minor glass services and represent partial competitive overlap.
• ATU: Major German auto service chain with nationwide workshops offering general maintenance and some glass services. Represents partial competitive overlap for share-of-wallet on vehicle service touchpoints.
• Bosch Car Service: One of the largest independent auto service workshop networks globally with hundreds of partner garages in Germany. While broader than auto glass, Bosch Service locations compete for the same windshield and ADAS service customers.

Regional players

• Safelite: Largest auto glass repair and replacement franchise in the United States with a comparable partner-led service model and mobile service focus. Not a direct German competitor but a strong comparability reference for business model and unit economics.

Others

• ADAC: Germany's largest automotive club offering roadside assistance, insurance products, and member services. Adjacent rather than directly competitive, but partners with auto glass providers for member claims and represents an alternative customer acquisition channel.
• DEKRA: German automotive inspection, testing, and certification organization. Operates in adjacent automotive services space and could serve as a relevant partnership, referral, or quality-audit channel for an auto glass network.

Direct peers

• Carglass (Belron): Largest auto glass repair and replacement franchise globally with a dominant German presence. Directly competes with Scheiben-Doktor on the same core windshield repair, replacement, and ADAS calibration services for both consumer and fleet customers.
• EURO-Autoglas Lindner: Established German auto glass specialist with a nationwide service network. Competes directly with Scheiben-Doktor across consumer and B2B glass repair and replacement services.
• Junited Autoglas: German auto glass franchise network offering windshield repair, replacement, and ADAS calibration. Closest direct competitor with a similar partner-led model and nationwide German footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/timeline
• LinkedInlinkedin.com/company/scheiben-doktor-system-gmbh
• Xx.com/DoktorHalle

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Scheiben-Doktor Autoglas