Jacqueline Webb & Co

What Jacqueline Webb & Co does

Jacqueline Webb & Co Ltd is a Salisbury-headquartered, privately held UK professional services firm founded in 1985 that provides independent expert care and equipment cost analyses for personal injury and clinical negligence claims. Its sole customer base is law firms in England, Wales, Scotland and the Channel Islands handling catastrophic-injury matters — including head, spinal, birth and orthopaedic injuries — where it supplies court-admissible reports quantifying past, present and future care, equipment, transport, accommodation and related costs. The firm operates a curated network of more than 80 clinically current experts (Occupational Therapists, Nurses, Physiotherapists and Speech and Language Therapists, many also working as Case Managers), supported by lean head office functions for Allocations, Workflow and Report Production, and a bespoke Expert Reference Tool hosted in a login-gated Solicitors' Area of the company website.

The product catalogue comprises eight report types — Full, Slimline, Slimline Plus, Physiotherapy, Speech and Language Therapy, Loss of Services, CICA, and Non-Complex Claim Evaluation — priced on a quote basis per case, with the Non-Complex Claim Evaluation fixed at £600 plus VAT and bespoke work billed at hourly rates. The firm also offers deferred payment terms of up to three years, charges additional time at published hourly rates, and reports that over 98% of reports are delivered on or before the promised deadline, with close to 1,000 reports produced annually.

Commercially, Jacqueline Webb runs a B2B, direct-to-solicitor go-to-market motion managed by its Allocations Team, supplemented by a dedicated online quote-request flow and a separate 'Become An Expert' recruitment site to expand the supply side. The business remains founder-led: Owner/Director Doug Lingafelter oversees day-to-day operations, with Caroline Buckingham joining as Managing Director in October 2023 following a 15-year catastrophic-injury solicitor career. No institutional capital, parent company or acquisition history is disclosed; the company operates as an independent UK private limited company (Company Number 6458172).

Name

Jacqueline Webb & Co

Legal name

Jacqueline Webb & Co

Website

https://www.jwebb.co.uk

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

Jacqueline Webb & Co provides unbiased and independent expert recommendations to help the court make decisions.

Ownership category

akta.pro rank

Product category

Expert Witness / Rehab Cost Consultancy

NAICS

Management, Scientific, and Technical Consulting Services (5416), Other Scientific and Technical Consulting Services (541690)

SIC

Services-Legal Services (8111)

akta.pro primary industry

Litigation Support & Expert Witness Services (BPAHALAG)

Keywords

• Expert witness reports
• Care cost consultancy
• Personal injury reports
• Clinical negligence reports
• Rehab cost consultancy

Headquarters

HQ city

Salisbury

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Expert Report Services: The company generates revenue by providing expert care and equipment cost analysis reports for personal injury and clinical negligence claims. Reports are priced individually based on type and complexity, including Full Reports, Slimline Reports, Slimline Plus Reports, Physiotherapy Reports, Speech and Language Therapy Reports, Loss of Services Reports, CICA Reports, and Non-Complex Claim Evaluations. Additional work is billed on a time-incurred basis at hourly rates.
2. Deferred Payment Plans: The company offers deferred payment terms for up to 3 years from invoice date, with a 10% per annum charge reflected via a higher hourly rate for professional time.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Jacqueline Webb & Co produces expert care and equipment cost analysis reports for personal injury and clinical negligence claims. A network of over 80 clinically current experts (Occupational Therapists, Nurses, Physiotherapists, Speech and Language Therapists) delivers these court-admissible reports, supported by dedicated Allocations, Workflow, and Report Production teams based in Salisbury, UK.

Product overview

Jacqueline Webb & Co is Britain’s No.1 Rehab Cost Consultancy providing expert care and equipment cost analyses for personal injury and clinical negligence claims. The company offers a portfolio of eight distinct report products: Full Report (comprehensive analysis for high-value complex cases), Slimline Report (cost-effective option with key features but less narrative), Slimline Plus Report (flexible 'pick and mix' narrative option), Physiotherapy Report, Speech and Language Therapy Report, Loss of Services Report, CICA Report, and Non-Complex Claim Evaluation (fixed-cost template for simpler cases). The company also provides support tools including an Expert Reference Tool and Expert Search to help solicitors select appropriate experts. All reports are produced by a network of over 80 clinically current experts including Occupational Therapists, Nurses, Physiotherapists, and Speech and Language Therapists, supported by Allocations, Workflow, and Report Production teams.

Differentiator

Problem solved

Functional benefit

Products and services

• Full Report Comprehensive expert report designed for complex, high-value personal injury and clinical negligence cases. Covers past, current and future care, transport, equipment, and housing/accommodation with a detailed list of costs.
• Slimline Report Detailed cost report for complex cases run on a limited budget, with the key features of the Full Report but less detailed narrative. Covers housing and accommodation costs.
• Slimline Plus Report Flexible detailed cost report allowing a 'pick and mix' approach to narrative coverage on any single section or combination of sections within the report.
• Physiotherapy Report Evaluation of physiotherapy requirements for the claimant, covering past, current and future physiotherapy needs including associated therapies such as hydrotherapy where applicable.
• Speech and Language Therapy Report Evaluation of speech and language therapy requirements for the claimant, covering current and future speech and language needs based on assessment evidence.
• Loss of Services Report Evaluation of the services the deceased provided in the past and would have provided in the future, covering child and family care, household and vehicle maintenance, and other identified services.
• CICA Report Comprehensive report designed for Criminal Injuries Compensation Authority cases, catering for the various compensation schemes and covering past, current and future care and miscellaneous costs.
• Non-Complex Claim Evaluation Fixed-cost (£600 plus VAT) template-based evaluation for less complex claims, with quick 14-day turnaround, telephone-based assessment, and coverage of past care, future care and equipment costing.

Quantifiable outcome

• Over 98% of reports delivered on or before promised deadline
• +1 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Bush & Co: UK-based rehabilitation cost consultancy and catastrophic injury expert witness provider. Closest direct competitor to Jacqueline Webb, offering quantum care reports for personal injury and clinical negligence claims with a similar clinician-led expert network model.
• Premex Services: UK provider of medical reporting and expert witness services for personal injury and clinical negligence claims. Directly comparable to Jacqueline Webb in serving solicitor clients with screening, expert sourcing and medico-legal report production.
• Speed Medical: UK medical expert witness and rehabilitation reporting business serving personal injury solicitors. Competes with Jacqueline Webb in sourcing clinical experts and producing court-ready quantum and liability reports.
• Medicolegal Partners: UK firm providing medical expert witness services across personal injury, clinical negligence and other litigation. Overlaps with Jacqueline Webb in the clinical negligence and personal injury expert witness segment, with a more doctor-led expert panel.

Emerging players

• Pace Rehabilitation: UK rehabilitation and case management provider with amputee and complex injury expertise. Provides medico-legal reports and case management services that partially overlap with Jacqueline Webb's catastrophic injury expert offering, particularly for prosthetic and rehabilitation cases.

Others

• Horizon Care & Education: UK provider of case management and rehabilitation services for catastrophic injury, often working alongside expert witnesses in PI claims. Tangentially comparable as part of the broader catastrophic injury clinical support ecosystem that feeds into Jacqueline Webb's expert reports.
• Somek & Partners: UK rehabilitation case management consultancy supporting personal injury claimants. Related ecosystem participant that complements rather than competes with Jacqueline Webb's expert witness services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/JWebbExperts

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jacqueline Webb & Co