ITC
ITC Internet-Trade-Center AG is a privately held Dresden-based software vendor that builds multi-channel customer portals, energy management software, and AI-assisted service tools for energy utilities, municipal utilities (Stadtwerke), grid and meter operators, and adjacent regulated verticals across the DACH region.
- Company typePrivate
- Founded1997
- HeadquartersDresden, Germany
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What ITC does
ITC Internet-Trade-Center AG is a privately held German software company, founded in 1997 in Dresden and registered as an Aktiengesellschaft (HRB 26959, Amtsgericht Dresden). It develops and sells multi-channel customer portals, mobile applications, energy management software, and AI-assisted service tools targeted primarily at energy utilities, municipal utilities (Stadtwerke), grid operators, meter operators, and adjacent regulated verticals including water/wastewater, housing management, public sector municipalities, and industrial/commercial customers in the DACH region.
The core product is the cloud-native, API-first ITC PowerCommerce platform, implemented on Java and complemented by a suite of specialized modules—FFVAV for heat/housing, EnMS for ISO 50001-compliant energy management, MSB for meter operator portals, Netz for grid operators, SMP for smart meter data, MDE for mobile meter reading, Rechtskataster-Online for regulatory register management—and the ITC Portal-Cloud managed hosting service. The company has built a native, certified integration with SAP S/4HANA and SAP Business Technology Platform, distributing the platform via the SAP Store. AI functionality is delivered through the proprietary ITC rotaite AI Feature Hub (chatbot, agent assist, ticket assist), developed in collaboration with a research institute, layered on top of the portal and energy management modules.
ITC operates a B2B enterprise software model combining recurring subscriptions, managed cloud hosting, marketplace distribution, and professional services, with quote-based pricing and no public list rates. Go-to-market spans direct senior account managers, an established partner network (Adesso AG as implementation partner; CURSOR Software AG, SIV.AG, and Schleupen SE as integration partners; BDEW and DSAG memberships), and the SAP Store channel. The company serves over 700 utilities, municipalities, and industrial customers across DACH, with named customers including Berliner Wasserbetriebe, Stadtwerke München, Stadtwerke Leipzig, envia Mitteldeutsche Energie, SachsenEnergie, enercity (Stadtwerke Hannover), and badenova. Workforce growth of approximately 35% since 2023 and a 40%+ Dresden facility expansion in 2026 underpin the current scaling phase.
ITC firmographics
Firmographics- Name
- ITC
- Legal name
- ITC Internet-Trade-Center AG
- Website
- https://itc-ag.com
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- ITC Internet-Trade-Center AG is a privately held Dresden-based software vendor that builds multi-channel customer portals, energy management software, and AI-assisted service tools for energy utilities, municipal utilities (Stadtwerke), grid and meter operators, and adjacent regulated verticals across the DACH region.
- Ownership category
- akta.pro rank
ITC industry classification
Industry- Product category
- Energy Sector Software
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- IT Knowledge Management & Service Desk Platforms (HDAEALAH)
- akta.pro secondary industries
- ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD), IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)
Keywords
Where ITC is headquartered
LocationHeadquarters
- HQ city
- Dresden
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
ITC business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Software Licenses and Subscriptions: Recurring software licensing model for ITC PowerCommerce platform and specialized modules. Customers pay for platform access, modules, and ongoing maintenance/support.
- Cloud/Portal-Cloud Services: High-availability cloud hosting services for portals and apps through ITC Portal-Cloud infrastructure.
- SAP Store Distribution: Revenue generated through SAP Store marketplace sales with integrated SAP ecosystem customers.
- Professional Services: Implementation, customization, and consulting services for platform deployment and integration projects.
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
ITC product offering
Product offeringCore offering
ITC provides a software platform called PowerCommerce for energy utilities, Stadtwerke, and grid operators, offering modules for customer portals, energy management, smart metering (MSB), grid operations (Netz), and legal compliance (Rechtskataster-Online). The platform serves over 700 utilities across Europe with integrated SAP connectivity, AI-enabled customer service tooling via ITC rotaite, and cloud hosting through ITC Portal-Cloud.
Product overview
ITC provides a platform-plus-modules architecture centered on the ITC PowerCommerce platform, which serves as the core multi-channel solution for digital customer service and energy management. The platform is complemented by specialized modules including ITC PowerCommerce FFVAV (heat suppliers), EnMS (energy management), MSB (meter operators), Netz (grid operators), SMP (smart meter data), MDE (mobile meter reading), and Rechtskataster-Online (regulatory compliance). AI capabilities are delivered through the ITC rotaite AI Feature Hub. The company also offers industry-specific solutions for utilities, water/wastewater, housing management, industry/commercial, retail chains, and municipalities. Hosting is provided via the ITC Portal-Cloud. Over 700 utilities, municipalities, and companies across Europe use ITC solutions.
Differentiator
Problem solved
Functional benefit
Brands
- ITC PowerCommerce: Multi-channel platform for customer portals and apps for utilities, municipal utilities, grid operators, and metering point operators.
- ITC PowerCommerce Suite
- ITC rotaite
- CS.IT
- Smart Energy Review
- ITC-Portaltage
Products and services
- ITC PowerCommerce
- ITC Portal-Cloud
- ITC rotaite
- Rechtskataster-Online
- FFVAV
- EnMS
- MSB (Messstellenbetrieb / Smart Meter Gateway Administration)
- Netz
Quantifiable outcome
- 700+ utilities and municipalities served across Europe
- +2 more outcomes
Companies that use ITC
Customer profileNamed customers15 records
Segments5 records
Ideal customer profiles1 record
ITC technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability8 records
Feature6 records
ITC partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core, major and minor.
- SAP Deutschland AG & Co. KGcoreSAP Build Partner with ITC PowerCommerce Suite certified and available in SAP Store. Deep integration with SAP Business Technology Platform (SAP BTP) and SAP S/4HANA enabling seamless end-to-end processes for energy companies. Partnership enables ITC to access large SAP customer base in energy sector.
- CURSOR Software AGcoreStrategic partnership for CRM integration. ITC participates in annual CURSOR CRM-Kongress. Joint marketing of integrated multi-channel customer service solutions combining CURSOR CRM with ITC customer portals.
- Adesso AGmajorLeading German IT services company providing system integration and consulting services for ITC solutions deployment.
- SIV.AGmajorLeading provider of energy industry software systems. Partnership enables integration between ITC portals and SIV.AG energy management systems.
- Schleupen SEmajorEnergy industry software provider. Partnership enables integration between ITC platforms and Schleupen utility management systems.
- BDEW Bundesverband der Energie- und Wasserwirtschaft e.V.majorLeading German energy and water industry association. ITC membership demonstrates industry leadership and provides access to regulatory developments and networking.
- DSC Unternehmensberatung und Software GmbHminorConsulting partner for energy sector solutions deployment.
- DSAG (Deutschsprachige SAP Anwendergruppe e.V.)minorGerman-speaking SAP user group membership supporting SAP customer engagement and product development input.
- Allianz für Cyber-SicherheitminorCybersecurity alliance coordinated by German Federal Office for Information Security (BSI). Demonstrates commitment to cybersecurity best practices.
Scale indicators5 records
Recent moves7 records
Expansion highlights6 records
ITC competitors and assessment
Company assessmentBroad incumbents
- Salesforce Industries (Energy & Utilities Cloud): Global cloud CX platform with an Energy & Utilities vertical; competes at the high end with broader scale and could threaten ITC on price/perceived flexibility in larger utility accounts.
- ServiceNow (Customer Service Management): Enterprise workflow and service management platform expanding into customer service / ESM. Competes indirectly on service desk and knowledge management functionality ITC specializes in.
- Microsoft Dynamics 365 Customer Service: Large-scale enterprise CX/CRM suite used by many utilities; offers breadth that competes with ITC portals at utilities standardizing on Microsoft across IT.
Direct peers
- robotron Datenbank-Software GmbH: German software vendor serving energy utilities with smart metering, energy management, and customer portal solutions. Direct functional overlap with ITC in the German municipal utility market.
- CURSOR Software AG: German CRM specialist for utilities (EAI/CRM platform); partners with ITC and jointly markets integrated multi-channel customer service solutions targeting the same Stadtwerke customer base.
- Wilken GmbH: ERP software provider for energy utilities and municipal service providers across DACH; overlaps on billing, customer management, and digital service processes for Stadtwerke.
- SIV.AG: Leading German provider of energy industry software for utilities, grid operators and metering services. Overlaps with ITC in metering data portals, energy management, and utility customer service platforms.
- Schleupen SE: German software vendor providing ERP and process solutions for energy utilities and municipal utilities. Directly competes with ITC on utility-specific platforms and has an established integration partnership with ITC.
- KISTERS AG: Provider of energy data management, metering, and environmental software. Competes in adjacent areas around smart meter data, energy monitoring, and analytics for utilities.
Emerging players
- m solutions GmbH (smart-me): Emerging player in smart metering portals and energy consumption visualization; offers narrower smart meter data solutions competing with ITC PowerCommerce SMP.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
ITC social profiles
Digital presenceITC financial estimates
Financial estimateRevenue estimate
Valuation estimate
ITC leadership team
Management profileNumber of profiles
ITC funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ITC M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ITC
What does ITC do?
ITC provides a software platform called PowerCommerce for energy utilities, Stadtwerke, and grid operators, offering modules for customer portals, energy management, smart metering (MSB), grid operations (Netz), and legal compliance (Rechtskataster-Online). The platform serves over 700 utilities across Europe with integrated SAP connectivity, AI-enabled customer service tooling via ITC rotaite, and cloud hosting through ITC Portal-Cloud.
Is ITC a public or private company?
ITC is a private company. It is classified as unknown and is currently operating.
When was ITC founded?
ITC was founded in 1997. It employs 1 to 10 people.
Where is ITC based?
ITC is headquartered in Dresden, Germany, in the Europe region.
How does ITC make money?
Four revenue lines are on record. Software Licenses and Subscriptions are the primary driver. The others are cloud/Portal-Cloud Services, SAP Store Distribution and professional Services.
Who are ITC's main competitors?
Broad incumbents on record are Salesforce Industries (Energy & Utilities Cloud), ServiceNow (Customer Service Management) and Microsoft Dynamics 365 Customer Service. Direct peers are robotron Datenbank-Software GmbH, CURSOR Software AG, Wilken GmbH, SIV.AG, Schleupen SE and KISTERS AG. m solutions GmbH (smart-me) is listed as an emerging player.
Does ITC have an API?
Yes. ITC PowerCommerce is described as a cloud-native and API-first platform with established interfaces (Schnittstellen) for seamless integration into existing system landscapes. The platform communicates with leading energy management systems via standardized interfaces. Integration can occur through assistant interfaces for direct interaction or via APIs enabling deeper functional integration into existing processes and applications.
What industry is ITC in?
ITC's product category is Energy Sector Software. Its primary akta.pro industry code is HDAEALAH, IT Knowledge Management & Service Desk Platforms, with a secondary code of BPAEAJAD, ITSM Tooling Integration, Automation & Orchestration. Its NAICS code is 54151 and its SIC code is 7373.