Peterborough Family Health Team

What Peterborough Family Health Team does

Peterborough Family Health Team is a non-profit, charitable primary care organization founded in 2005, operating under Ontario's publicly funded healthcare system and headquartered at 185 King Street, Suite 500 in Peterborough, Ontario. It serves the Peterborough City and County region through a coordinated network of five Family Health Organizations (The Medical Centre FHO, Greater Peterborough FHO, The Peterborough Clinic FHO, Peterborough Community FHO, and Chemong FHO) and a suite of specialized clinics including the Connect Clinic (launched March 2026 for unattached patients), Well Baby Clinic, Partners in Pregnancy Clinic, Extended Hours Service, INR Clinic, and Deprescribing Service. Offerings also include patient wellness programs, community workshops, and a quarterly Primary Care Connection newsletter, supported by interprofessional teams of family physicians, nurse practitioners, pharmacists, and allied health providers.

The underlying technology stack is healthcare information systems for patient record management and team-based care coordination, with no proprietary software products disclosed. The Connect Clinic, the organization's most recent and most strategically significant offering, serves patients who lack a family doctor or nurse practitioner, providing acute, chronic, and preventative care plus mental health navigation delivered in partnership with the Canadian Mental Health Association. The clinic has supported more than 6,600 patients since launch, with over 1,000 patients successfully connected to permanent primary care providers.

Revenue is derived from Ontario Ministry of Health funding under the Family Health Team model, with no direct patient billing (all services covered under OHIP). The organization is governed by a Board of Directors chaired by Dr. Bob Neville, with public accountability under Ontario's Broader Public Sector Accountability Act. The recently secured $2.1 million provincial investment (announced May 29, 2026) and the 2025-2028 Strategic Plan define the near-term growth agenda, focused on expanding primary care access to approximately 4,500 unattached patients and strengthening the integrated community care ecosystem.

Name

Peterborough Family Health Team

Legal name

Peterborough Family Health Team

Website

https://peterboroughfht.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

251–500 employees

Short description

Peterborough Family Health Team is a non-profit Ontario healthcare organization that delivers publicly funded primary care across Peterborough City and County through five Family Health Organizations, the Connect Clinic for unattached patients, and specialized maternal, child, and wellness services.

Ownership category

akta.pro rank

Product category

Primary Healthcare Services

NAICS

Individual and Family Services (6241), Child and Youth Services (624110)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Social Services (8300)

akta.pro primary industry

Public/County Primary Care Clinics (HLAFAGAI)

akta.pro secondary industries

Maternal, Child & Family Health Organizations (BPAGACAF), Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN), Family & Parenting Support Services (BPAGAEAC)

Keywords

• Primary care services
• Family health organizations
• Community health programs
• Patient wellness services
• Mental health navigation

Headquarters

HQ city

Peterborough

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Ontario Ministry of Health Funding: As a Family Health Team in Ontario, PFHT receives funding from the Ontario Ministry of Health to provide primary care services. The organization operates as part of the publicly funded healthcare system, providing services without direct patient billing.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

Peterborough Family Health Team provides publicly funded primary care services in Peterborough City and County, Ontario, through a coordinated network of five Family Health Organizations and specialized clinics. Core offerings include the Connect Clinic for unattached patients (acute, chronic, and preventative care plus mental health navigation), maternal and child health clinics (Well Baby, Partners in Pregnancy), Extended Hours Service, and Patient Wellness Services (INR Clinic, Clinical Support Services, Deprescribing Service).

Product overview

Peterborough Family Health Team is a healthcare organization offering primary care services through multiple clinical programs. The core offering includes the Connect Clinic for unattached patients (those without a family doctor), along with specialized clinics such as Well Baby Clinic, Partners in Pregnancy Clinic, and Extended Hours Service. Patient Wellness Services encompass the INR Clinic, Clinical Support Services, and Deprescribing Service. The organization also provides Programs and Workshops for community health support and publishes the Primary Care Connection newsletter quarterly.

Differentiator

Problem solved

Functional benefit

Brands

• Connect Clinic: Clinic providing primary care to patients who do not have a family doctor or nurse practitioner, offering acute, chronic, and preventative care while patients wait to be permanently attached to a primary care provider.
• Primary Care Connection

Products and services

• Connect Clinic A clinic providing primary care to patients in Peterborough City and County who do not have a family doctor or nurse practitioner, offering acute, chronic, and preventative care while patients wait to be permanently attached to a primary care provider. Mental health navigation is included in partnership with the Canadian Mental Health Association.
• Programs and Workshops Health and wellness programs and workshops offered to community members to support their health and well-being.
• Well Baby Clinic Clinic providing healthcare services for infants and young children.
• Partners in Pregnancy Clinic Specialized clinic providing pregnancy-related healthcare services.
• Extended Hours Service After-hours healthcare service providing access to primary care outside regular business hours for existing patients.
• Deprescribing Service Service helping people safely stop or decrease the dose of medications they no longer need or that may be causing harm. Participants work closely with a PFHT pharmacist to review all medications and create a safe discontinuation plan.
• INR Clinic Clinic providing INR (International Normalized Ratio) monitoring for patients on anticoagulation therapy.
• Clinical Support Services Clinical support services for patients within the Family Health Team.
• Patient Wellness Services Comprehensive wellness services for patients including INR Clinic, Clinical Support Services, and Deprescribing Service.

Quantifiable outcome

• Over 1,000 patients successfully connected to permanent primary care providers
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core.

• Peterborough 360 Nurse Practitioner-Led CliniccoreStrategic or Co-development Partner · 29 May 2026Key community partner in the $2.1 million provincial investment initiative. Together with PFHT, provides primary care services to unattached patients in the Peterborough region. Funding will enhance services at the 360 Nurse Practitioner Clinic.
• Peterborough Community Health CentrecoreStrategic or Co-development Partner · 29 May 2026Community partner in the coordinated effort to expand primary care access. Additional support allocated to expand teaching opportunities for local family physicians, including training for medical students and education initiatives.
• Peterborough Street MedicinecoreStrategic or Co-development Partner · 29 May 2026Partner in the initiative to reach individuals facing barriers to care. Funding will support a dedicated registered nurse supporting Peterborough Street Medicine program to better reach underserved populations.
• Peterborough Newcomer Health CliniccoreStrategic or Co-development Partner · 29 May 2026Part of the collaborative effort to improve access to primary care for residents without family physicians, including newcomers to Canada.
• New Canadians CentrecoreStrategic or Co-development Partner · 29 May 2026Community partner working to connect newcomers to primary care services in Peterborough region.
• Peterborough Ontario Health TeamcoreStrategic or Co-development Partner · 29 May 2026Provides support for the coordinated community-wide effort to expand primary care access. Aligns with provincial Ontario Health Team integration objectives.
• Canadian Mental Health AssociationcoreStrategic or Co-development Partner · 19 March 2026Mental health navigation is a new service offered in partnership with the local Canadian Mental Health Association at the Connect Clinic, providing integrated mental health support for unattached patients.

Scale indicators3 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Ontario Health (Ontario Health Teams portfolio): Provincial health agency overseeing Ontario Health Teams, which integrate primary care, hospital, home care, and community services. PFHT operates within this broader policy framework and the Peterborough Ontario Health Team is a named partner, making this the primary system-level incumbent shaping PFHT's operating environment.

Direct peers

• North York Family Health Team: Ontario Family Health Team delivering primary care through multiple physician sites with allied health professionals, including mental health, dietitian, and chronic disease programming. Directly comparable as a multi-FHO primary care network funded by Ontario Ministry of Health.
• Centretown Community Health Centre: Ottawa-based Community Health Centre providing primary care, mental health, and health promotion to underserved populations including newcomers and the unhoused. Comparable as a non-profit, publicly funded primary care organization with strong community partnership orientation, though operating under the CHC (rather than FHT) model.
• Dufferin Area Family Health Team: Rural-region Ontario Family Health Team providing team-based primary care to underserviced communities outside the GTA. Closely mirrors PFHT's model of serving a defined regional catchment with multiple clinical programs and provincial funding.
• Scarborough Family Health Team: Ontario Family Health Team operating across multiple Scarborough sites, providing team-based primary care including unattached patient access programs. Same funding model and patient population focus as PFHT, with comparable multi-site physician network structure.
• Peterborough 360 Nurse Practitioner-Led Clinic: Nurse Practitioner-Led Clinic co-located in PFHT's service region and a direct funding partner in the $2.1M provincial investment. Highly comparable primary care delivery model focused on unattached patients, with overlapping catchment and explicit partnership ties.
• Hamilton Family Health Team: One of the largest Family Health Teams in Ontario, operating a multi-site network of primary care clinics with team-based care, mental health, and chronic disease programs. Highly comparable to PFHT in operating model, governance structure, and Ministry of Health funding relationship, differing primarily in geography (Hamilton vs. Peterborough).
• Toronto Western Hospital Family Health Team: Toronto-based Family Health Team affiliated with University Health Network, providing team-based primary care with significant teaching mandate. Comparable to PFHT in core operating model, with additional academic/teaching component relevant to PFHT's growing training role.

Emerging players

• Canadian Mental Health Association (CMHA) — Ontario Division: Provincial non-profit delivering community-based mental health services across Ontario and a direct partner of PFHT in providing mental health navigation at the Connect Clinic. Comparable through its team-based, integrated mental health + primary care delivery model in the same funding ecosystem.

Regional players

• Barrie and Community Family Health Team: Central Ontario Family Health Team serving Barrie and surrounding communities with team-based primary care and allied health services. Operates the same FHT model in a nearby (but distinct) geographic catchment, making it a regional peer rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ptbofht

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Peterborough Family Health Team