United System Integrators

What United System Integrators does

United System Integrators (USi) is an Ethiopian-headquartered information and communication technology (ICT) system integrator founded in 1999 by Michael Shebelle in Addis Ababa. The company designs, supplies, and implements end-to-end enterprise IT across data center infrastructure, networking, security, and business applications, with a focused specialization in core banking modernization (certified Temenos T24 implementation partner) and HPE-led hyperconverged infrastructure (SimpliVity and Alletra DHCI). USi operates from offices in Addis Ababa, Nairobi, and Riyadh, serving financial services, government, media and telecommunications, education, and hospitality customers across Ethiopia, East Africa, and the Middle East. Named customers span 10+ Ethiopian banks (CBE, NIB, Cooperative Bank of Oromia, Dashen, Abyssinia, Zemen, Wegagen, United, Awash, Anbessa), Rwandan banking (Banque Populaire du Rwanda, 200+ branches, 500,000+ accounts), regulatory bodies (National Bank of Ethiopia), ministries (MCIT, MOFEC), broadcasters (ERTA with 50,000 hours of digitized content, EBC, Fana), telecom (Ethio Telecom), UN/NGO agencies (UNECA, UNICEF, WHO, FAO, AU), and hospitality groups (Marriott Ethiopia, Sheraton Addis).

Revenue mechanics are anchored in project-based professional services (consulting, implementation, data migration, training, support) combined with hardware resale of HPE, Cisco, Oracle, IBM, and VMware infrastructure. The go-to-market is direct enterprise field sales complemented by joint marketing with technology partners; pricing is custom and quote-driven rather than tiered. Value is delivered through a proprietary PMO-led Temenos T24 implementation methodology and codified HPE HCI deployment expertise, but AI and machine learning capabilities are limited to third-party features (e.g., HPE InfoSight) embedded within resold platforms rather than developed in-house. The company remains privately held with 50-100 employees and no disclosed external funding, operating as a long-tail enterprise integrator with structurally project-driven, lumpy revenue and high concentration in the Ethiopian banking sector.

Name

United System Integrators

Legal name

United System Integrators PLC

Website

https://usiafrica.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

United System Integrators (USi) is an Ethiopian-headquartered ICT system integrator that designs, deploys, and supports enterprise IT infrastructure, networking, security, and core banking (Temenos T24) solutions for banks, government agencies, broadcasters, and enterprises across Ethiopia, East Africa, and the Middle East.

Ownership category

akta.pro rank

Product category

Enterprise IT System Integration

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Systems Integration & Implementation Services (BPAEAAAB)

akta.pro secondary industries

Application Maintenance & Support (AMS) (BPAEAFAC), Enterprise Architecture & Technology Roadmapping (BPAEAAAC), IT Asset Management (ITAM) Platforms (HDAEALAD)

Keywords

• ICT system integration
• Core banking implementation
• Enterprise infrastructure solutions
• Hyperconverged infrastructure deployment
• Business technology consulting

Headquarters

HQ city

Addis Ababa

HQ country

Ethiopia

HQ region

Africa

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. System Integration and Implementation Services: End-to-end IT infrastructure implementation including data center, networking, security, and enterprise solutions. Includes project management, consulting, and system integration services.
2. Enterprise Solutions and Business Applications: Implementation of core banking (Temenos T24), ERP, CRM, BPM, and middleware solutions. Includes software deployment, customization, data migration, and upgrade services.
3. Infrastructure Products and Hardware: Sales and implementation of HPE, Cisco, Juniper, Oracle, IBM, and other vendor infrastructure including servers, storage, networking equipment, and hyperconverged systems.
4. Training and Certification Services: IT training and certification courses in collaboration with HPE, providing training for technical staff and business operations managers using certified trainers from abroad and local experts.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

United System Integrators (USi) is an Ethiopian-founded ICT system integrator that designs, implements, and supports enterprise IT infrastructure and business applications for banks, government agencies, telecom operators, broadcasters, universities, and large enterprises across Ethiopia, East Africa, and the Middle East. Its core offering combines turnkey infrastructure (HPE SimpliVity hyperconverged infrastructure, data centers, networking, security) with certified enterprise software implementations — most notably Temenos T24 core banking, plus ERP, CRM, BPM, and middleware — delivered through project-based professional services and partner-channel hardware resale.

Product overview

United System Integrators (USi) is an ICT system integrator offering a comprehensive portfolio of infrastructure solutions, enterprise software implementations, and professional services primarily in Ethiopia and East Africa. The core offering consists of enterprise-grade infrastructure (data center, network, security, computing) and business applications (core banking via Temenos T24, ERP, BPM, CRM, middleware). USi operates as a certified implementation partner for Temenos and strategic partner for HPE, deploying solutions for financial services, government, media/telecom, education, and hospitality sectors. The company provides end-to-end services from consulting and implementation to support and training.

Differentiator

Problem solved

Functional benefit

Brands

• HPE SimpliVity by USi: Hyperconverged infrastructure solutions featuring AI-driven HPE InfoSight analytics for self-managing, self-optimizing, and self-healing data center environments.
• HPE Alletra DHCI by USi

Products and services

• Implementation Services End-to-end system integration, core banking implementation, data migration, and project management services delivered under PMI guidelines with a dedicated Program Management Office (PMO); covers functional and technical design, customization, development, system build, data migration, testing, and training for clients in financial services, government, and other sectors.
• Support and Maintenance Post-implementation support and maintenance services for deployed IT infrastructure and enterprise applications, providing ongoing technical assistance and managed service coverage to customers across Ethiopia and the region.
• Business & Technology Consulting Consulting services that align technology with business needs across finance, banking, insurance, education, and the public sector, including pre-sales business and technology discovery engagement to inform solution design.
• Training Services IT training and certification courses delivered in collaboration with HPE, drawing on certified international trainers and local experts to upskill technical staff and business operations managers.
• Infrastructure Solutions Turnkey infrastructure design and deployment spanning modular data centers (environmental monitoring, cooling, UPS, structured cabling, fire detection, access control, video surveillance), integrated computing systems (composable, hyperconverged, converged), and end-user computing environments for enterprise and government clients.
• Enterprise Business Solutions Implementation of enterprise applications including Temenos T24 core banking (front-to-back office, CRM, product lifecycle management), ERP (Microsoft, Oracle, IBM, Sage), Business Process Management (Oracle, Software AG, IBM), CRM, middleware and integration (IBM WebSphere, IBM Integration Bus, Oracle Fusion Middleware), and Enterprise IT Management, tailored for banks, insurers, and large enterprises.
• Network Solutions Enterprise network infrastructure design, installation, and management covering structured cabling (fiber, CAT6, testing), routing and switching, IP telephony and unified communications (Cisco), wireless networks (Cisco, HPE, Juniper, Huawei, Aruba, Ruckus, Avaya), and network management using Fortinet and Checkpoint security appliances.
• Security Solutions Enterprise security solutions including network security, application security, security monitoring, data encryption and protection, Security Information and Event Management (SIEM), and physical security systems featuring IP-based video monitoring and surveillance.
• Next Generation Solutions Big data analytics platforms and in-memory computing solutions, plus public, private, and hybrid cloud computing migration and deployment strategies delivered in partnership with HPE for customers modernizing toward data-driven and cloud-enabled operations.

Quantifiable outcome

• 90% capacity savings with HPE SimpliVity (guaranteed)
• +4 more outcomes

Named customers36 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability3 records

Feature5 records

Partnerships

16 partnerships are on record, tiered core, key, supporting and project-based.

• HPE (Hewlett Packard Enterprise)coreTechnology or IntegrationMajor strategic partner for hyperconverged infrastructure (SimpliVity, Alletra DHCI), data center solutions, servers, storage, and enterprise IT management. HPE InfoSight predictive analytics integrated into HCI solutions. HPE Alletra Storage offered through USi.
• TemenoscoreTechnology or IntegrationCertified implementation and upgrade partner for Temenos T24 core banking platform. USi provides end-to-end T24 implementation services including PMO, functional/technical design, customization, data migration, testing and training. Multiple successful implementations at Ethiopian banks.
• CiscocoreTechnology or IntegrationStrategic alliance for networking solutions including routing, switching, IP telephony and unified communications (Cisco Unified Communications Manager), wireless networks, firewalls, and network security. Cisco networking equipment deployed in customer infrastructure.
• OraclekeyTechnology or IntegrationOracle solutions including database, ERP, middleware (Oracle Fusion Middleware), and related enterprise software. Partnership for Business Process Management (BPM) solutions alongside Oracle.
• IBMkeyTechnology or IntegrationIBM solutions including servers, storage, BPM (Software AG partnership mentioned alongside IBM), middleware (WebSphere, Integration Bus), and enterprise software implementations.
• VMwarekeyTechnology or IntegrationVMware virtualization solutions as part of hyperconverged and cloud infrastructure implementations.
• Juniper NetworkskeyTechnology or IntegrationJuniper networking solutions including routing, switching, network security, and network management for enterprise infrastructure deployments.
• EMCkeyTechnology or IntegrationEMC storage solutions as part of data center and enterprise storage infrastructure implementations.
• AvayasupportingTechnology or IntegrationAvaya IP telephony and unified communication solutions as alternatives to Cisco in networking deployments.
• Check PointsupportingTechnology or IntegrationCheck Point security solutions including network security, firewalls, and security monitoring as part of enterprise security offerings.
• FortinetsupportingTechnology or IntegrationFortinet network security solutions including firewalls, IDS/IPS, and unified threat management as part of security portfolio.
• MicrosoftsupportingTechnology or IntegrationMicrosoft ERP solutions and enterprise software partnerships for business management solutions.
• HuaweisupportingTechnology or IntegrationHuawei networking equipment including switches, routers, cooling solutions, and environmental monitoring as alternatives in infrastructure deployments.
• HP Inc.supportingTechnology or IntegrationHP Inc. personal computing and printing solutions as part of end-user computing and workplace solutions.
• NETIAproject-basedTechnology or IntegrationMedia asset management and radio automation solutions partnership. USi implemented NETIA Radio-Assist 8 for Ethiopian Radio and Television Agency (ERTA) including digitization of 50,000 hours of content and disaster recovery site creation.
• S2M (Morocco)project-basedImplementation/ SI/ Consulting PartnerS2M of Morocco engaged for Premier Switch Solutions (PSS) implementation - debit card, POS, and ATM services for consortium of three Ethiopian banks (United, Awash, NIB).

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• EOH: South African technology services group delivering enterprise IT, cloud, and managed services to enterprise and public sector customers. Comparable in scale, multi-vertical mix, and African enterprise/government customer base.
• Liquid Intelligent Technologies: Pan-African technology services provider delivering enterprise IT, cloud, connectivity, cybersecurity and managed services to enterprise and government across East and Southern Africa. Directly comparable to USi's enterprise/government ICT integration profile.
• BCX (Business Connexion): South African enterprise systems integrator and managed services provider serving enterprise and government customers across Africa. Comparable to USi's enterprise/government IT integration model.
• BPC (Banking Platforms & Channels): Provider of banking software and integration services for banks in Africa, Middle East, and Asia-Pacific. Competes directly with USi for core-banking modernization, payments, and digital channel implementations at African banks.

Broad incumbents

• Tata Consultancy Services (TCS): Global systems integrator with a deep banking practice, including active African financial-services engagements. Competes with USi for core banking and digital transformation contracts at regional banks.
• Dimension Data (NTT Data): Global systems integrator with major African operations inherited from Dimension Data. Competes with USi on enterprise banking transformation, networking, and data center modernization deals across Africa.
• Wipro: Global SI with established banking and financial services practice operating across Africa. Competes with USi on large enterprise transformation contracts, particularly in banking and telco verticals.
• Accenture: Global consulting and systems integrator with deep financial services practice serving the largest African banks and government entities on transformation. Competes with USi for large-scale banking modernization across East Africa.
• Infosys: Global SI with established African operations and Finacle-adjacent banking practice. Competes with USi on digital banking, core banking, and infrastructure programs at African financial institutions.

Emerging players

• Sybrin: Banking software and systems integration vendor active across Africa and the Middle East, specializing in digital channels, payments, and core banking. Comparable to USi on the banking software integration niche across the same geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/usiplc
• Facebookfacebook.com/usiworld
• LinkedInlinkedin.com/company/united-system-integrators-usi-

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about United System Integrators