El Segundo
The City of El Segundo is a California municipal government serving local residents, businesses, and visitors with public safety, utilities, permitting, recreation, and library services through a network of 15-plus city departments and digital self-service portals.
- Company typePublic
- Founded1917
- HeadquartersEl Segundo, United States
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What El Segundo does
The City of El Segundo is a California municipal government incorporated in 1917, headquartered at 350 Main Street, El Segundo, CA 90245, serving residents, businesses, and visitors within its jurisdictional boundaries. The organization delivers a full suite of statutory municipal services across 15+ departments including Police, Fire, Public Works, Community Development, Recreation & Parks, Library, Finance, Human Resources, Information Technology Services, and Treasury. Underlying the service delivery is a digital infrastructure spanning El Segundo Connect (a 311 non-emergency citizen reporting system), El Segundo Media (a city-owned video broadcasting platform distributing council meetings and community content), an Online Planning Application Platform, water/wastewater customer portals, and online business tax registration and permitting systems. Technology partners include Granicus for website and digital platform delivery, Civic Rec for recreation registration, and NEOGOV for employment applications.
The business model is tax-and-fee based, with no commercial equity or capital markets exposure. Revenue streams include Property and Business Taxes (subscription-recurring via annual business tax registration/renewal), Utility User Tax and Transient Occupancy Tax (transaction-fee), Permit and Fee Services across building, film, alarm, encroachment, and special event categories (one-time license), Water and Wastewater Services (subscription-recurring, monthly billing based on consumption), and Recreation and Parks Services (subscription-recurring and pay-as-you-go fees). Distribution is hybrid: direct in-person service at City Hall and satellite facilities (library, recreation centers, parks), paired with self-serve digital portals accessible 24/7. Customer segments comprise resident households (primary), business entities (primary, including registered commercial taxpayers and permit applicants), and visitors (secondary, driving T.O.T. and recreation facility usage). The organization is publicly owned and operated for community benefit, funded through tax, fee, and utility revenue rather than outside capital.
El Segundo firmographics
Firmographics- Name
- El Segundo
- Legal name
- City of El Segundo
- Website
- https://elsegundo.org
- Company type
- Public
- Founded year
- 1917
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- The City of El Segundo is a California municipal government serving local residents, businesses, and visitors with public safety, utilities, permitting, recreation, and library services through a network of 15-plus city departments and digital self-service portals.
- Ownership category
- akta.pro rank
Where El Segundo is headquartered
LocationHeadquarters
- HQ city
- El Segundo
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
El Segundo business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain
Revenue model
- Property and Business Taxes: Revenue from business tax registrations, business tax renewal fees, and related municipal taxes
- Utility User Tax (U.U.T.): Tax on utility services including electric, gas, and water services
- Transient Occupancy Tax (T.O.T.): Hotel and short-term rental occupancy tax
- Permit and Fee Services: Fees from building permits, film permits, alarm permits, encroachment permits, special event permits, and other municipal licenses
- Water and Wastewater Services: Water service charges, water deposits, water billing, and wastewater services
- Recreation and Parks Services: Fees for classes, camps, field/court reservations, recreation ID cards, and facility rentals
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Business Tax Registration |
| Usage-based | Monthly | Utility Services |
| Unit Pricing | Pay-as-you-go | Recreation Programs |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels7 records
El Segundo product offering
Product offeringCore offering
El Segundo (City of El Segundo) is a municipal government that provides core public services to residents, businesses, and visitors within city limits, including public safety (police and fire), water and wastewater utilities, trash and recycling, building permits and planning, business tax registration, recreation programs, parks, library services, and community programming. The city operates a unified digital services portal and multiple standalone platforms (El Segundo Connect 311, El Segundo Media, Civic Rec registration, Online Permit Applications) that allow constituents to access and transact with city services online.
Product overview
The City of El Segundo operates a unified digital services portal providing residents, businesses, and visitors with access to municipal government services through multiple integrated platforms. The core offerings include El Segundo Connect (a 311 service request system), Online Registration via Civic Rec for recreation programs, El Segundo Media for city broadcasts, Business Tax Registration for commercial entities, Online Permit Applications covering construction and events, Water & Wastewater Services for utility management, and an Employment Opportunities Portal. The city website serves as the primary gateway to all these services, with additional platforms like the Online Planning Application Platform for development-related submissions. These products function as interconnected digital government services rather than a traditional SaaS platform architecture.
Differentiator
Problem solved
Functional benefit
Companies that use El Segundo
Customer profileSegments3 records
Ideal customer profiles3 records
El Segundo technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
El Segundo partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights4 records
El Segundo competitors and assessment
Company assessmentRegional players
- City of Hawthorne: South Bay LA city adjacent to LAX. The most directly comparable peer for assessing municipal operations under sustained airport-area environmental pressure, mirroring one of El Segundo's key quality-of-life challenges.
- City of Manhattan Beach: Immediately adjacent South Bay beach city of near-identical size and demographic profile. Provides directly comparable full-service municipal operations (police, fire, recreation, library) to a similarly affluent residential base, making it El Segundo's closest functional peer.
- City of Redondo Beach: Adjacent South Bay coastal city, slightly larger than El Segundo, offering a comparable municipal service mix. Shares similar economic base of beach tourism, hospitality, and small commercial activity that drives parallel TOT and tax dynamics.
- City of Gardena: South Bay LA city of similar mid-size scale. Useful peer for small-city municipal operations, contracting-out models, and managing industrial-adjacent economic bases similar to parts of El Segundo.
- City of Santa Monica: Larger Westside LA beach city operating a comparable full-service municipal structure. Useful peer for benchmarking digital service delivery, tourism revenue management, and large-scale recreation programming at scale.
- City of Inglewood: LA-adjacent city of larger scale with major municipal operations including SoFi Stadium. Useful peer for benchmarking large-scale capital projects and tourism/event-driven revenue streams relevant to El Segundo's TOT base.
- City of Hermosa Beach: Adjacent small South Bay beach city with similar demographic and economic profile. Operates a comparable municipal service portfolio in a similarly constrained beach-side geography, making it a tight operational peer.
- City of Beverly Hills: Affluent small LA County municipality. Comparable peer for benchmarking high-property-tax-base fiscal management, premium service delivery, and small-city governance at scale relative to El Segundo's similar affluence profile.
- City of Torrance: Larger South Bay city operating a comprehensive municipal service portfolio. Useful peer for benchmarking industrial/commercial tax base management and large-scale public works delivery in the same regional context.
- City of Culver City: Westside LA city of similar mid-size scale with comparable municipal services. Notable for entertainment/media-sector economic base and proactive digital engagement, making it a useful operational peer for El Segundo.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
El Segundo social profiles
Digital presenceEl Segundo financial estimates
Financial estimateRevenue estimate
Valuation estimate
El Segundo leadership team
Management profileNumber of profiles
El Segundo funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
El Segundo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about El Segundo
What does El Segundo do?
El Segundo (City of El Segundo) is a municipal government that provides core public services to residents, businesses, and visitors within city limits, including public safety (police and fire), water and wastewater utilities, trash and recycling, building permits and planning, business tax registration, recreation programs, parks, library services, and community programming. The city operates a unified digital services portal and multiple standalone platforms (El Segundo Connect 311, El Segundo Media, Civic Rec registration, Online Permit Applications) that allow constituents to access and transact with city services online.
Is El Segundo a public or private company?
El Segundo is a public company. It is classified as state government owned and is currently operating.
When was El Segundo founded?
El Segundo was founded in 1917. It employs 101 to 250 people.
Where is El Segundo based?
El Segundo is headquartered in El Segundo, United States, in the North America region.
How does El Segundo make money?
Six revenue lines are on record. Property and Business Taxes are the primary driver. The others are utility User Tax (U.U.T.), transient Occupancy Tax (T.O.T.), permit and Fee Services, water and Wastewater Services and recreation and Parks Services.
Who are El Segundo's main competitors?
Regional players on record are City of Hawthorne, City of Manhattan Beach, City of Redondo Beach, City of Gardena, City of Santa Monica, City of Inglewood, City of Hermosa Beach, City of Beverly Hills, City of Torrance and City of Culver City.
Does El Segundo have an API?
No public API is recorded for El Segundo.