What Ingetic does

Ingetic is a French IT services company (Société de Services et d'Ingénierie Informatique, SSII) founded in 2000 and headquartered at 46 Rue d'Inkermann in Lyon, with a secondary office in Saint-Étienne. The firm specializes in the Microsoft ecosystem, including Active Directory, Office 365, Microsoft Exchange, Teams, SharePoint, and Microsoft Azure hybrid cloud infrastructure, alongside network security solutions from WatchGuard, Fortinet (FortiGate), Cisco Meraki, and Aruba Networks. Its disclosed client base comprises approximately 23 named French organizations spanning at least 10 verticals (legal services, banking, insurance, real estate, construction, engineering, public administration, design, industrial), indicating a focus on SMB and mid-market enterprises in the Grand Lyon and Auvergne-Rhône-Alpes regions with limited international accompaniment for existing clients.

The service offering is organized around five core products: a Level 2 and Level 3 support hotline for client IT teams, project-based consulting covering needs definition, feasibility, specification writing, implementation, and skills transfer, preventive maintenance with remote server monitoring and automated alerting, corrective maintenance with remote VPN and on-site intervention, and OPCA-approved training services. Delivery is supported by a remote support portal (sos.enligne.pro) and a Freshdesk-based ticketing system. Technology specialization is concentrated entirely in the Microsoft stack and best-of-breed security and hardware vendors; no proprietary products, patents, or in-house software development are disclosed.

Revenue is generated through a mix of managed services (recurring L2/L3 support, preventive and corrective maintenance) and project-based professional services engagements. Pricing is quote-based with no public pricing models, consistent with a sales-led, direct-engagement go-to-market motion. Customer acquisition relies on direct outreach via phone, WhatsApp, email, and the corporate website ingetic.fr. The company operates with a "human-sized team" of 1-10 employees and has maintained continuous operation for more than 20 years without disclosed external funding, M&A activity, or expansion into new geographies beyond limited international accompaniment for existing French clients.

Name

Ingetic

Legal name

INGETIC, Société par actions simplifiée

Website

https://ingetic.fr

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1–10 employees

Short description

French IT services firm (SSII) founded in 2000, headquartered in Lyon, specializing in Microsoft ecosystem technologies (Active Directory, Office 365, Exchange, SharePoint, Azure) and network security. Serves two dozen SMB and mid-market clients across diverse verticals in the Grand Lyon region.

Ownership category

akta.pro rank

Headquarters

HQ city

Lyon

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. IT Support Services: Level 2 and 3 support hotline providing remote assistance and on-site intervention for IT infrastructure issues.
2. IT Project Services: Project-based consulting engagements covering needs definition, feasibility studies, specification writing, implementation, and skills transfer.
3. Preventive Maintenance: Proactive maintenance services including remote server supervision, backup monitoring, and scheduled on-site validation.
4. Corrective Maintenance: Reactive maintenance services addressing technical problems through remote VPN access, user workstation support, and on-site intervention.
5. Training Services: Training services with approval number for OPCA (professional training fund).

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Ingetic is a French IT services company (SSII) that provides businesses with Level 2/3 technical support, IT project consulting (needs definition through skills transfer), preventive maintenance with remote server supervision, and corrective maintenance with remote VPN and on-site intervention. The company's expertise centers on the Microsoft ecosystem (Active Directory, Office 365, Exchange, Teams, SharePoint, Azure hybrid cloud) and network security solutions from WatchGuard, Fortinet, and Cisco Meraki.

Product overview

Ingetic is an IT services company (SSII) offering a comprehensive suite of managed services including Support Level 2/3 hotline, project consulting services, preventive maintenance with remote monitoring, and corrective maintenance with remote/on-site intervention. Their technical expertise spans Active Directory, Microsoft Exchange, Office 365, Teams and SharePoint collaboration platforms, network security, and hybrid cloud solutions on Microsoft Azure. The company also provides an online remote support portal and ticket management system for customer service delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• Support Level 2 and 3

Named customers24 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Two partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft is a strategic partner providing the core technology ecosystem including Outlook, Teams, SharePoint, Azure, and SQL Server. Ingetic specializes in Active Directory, Office 365, Microsoft Exchange, Teams, SharePoint, and cloud hybrid infrastructure on Azure.
• Microsoft AzurecoreTechnology or IntegrationMicrosoft Azure provides cloud computing platform services. Ingetic specializes in cloud hybrid solutions on Azure, integrating on-premises infrastructure with cloud services.

Scale indicators2 records

Recent moves3 records

Expansion highlights2 records

Direct peers

• Hardis Group: French IT services and consulting firm headquartered in Grenoble (Auvergne-Rhône-Alpes region), providing managed services, infrastructure, and digital transformation — overlapping geographic market with Ingetic and competing for the same regional SMB and mid-market clients.
• Smile: French digital services and open-source integrator providing infrastructure, managed services, and digital transformation — comparable IT services portfolio with French and European SMB/mid-market focus.
• Devoteam: Paris-based IT consultancy with a strong Microsoft and cloud practice across Europe, providing managed services and project consulting on Microsoft Azure, Microsoft 365, and security — overlapping directly with Ingetic's Microsoft-centric service portfolio at a larger scale.
• Neurones: French IT services group providing managed infrastructure, support, and project services across Microsoft, Cisco, and security ecosystems — directly comparable business model and target customer profile to Ingetic, with a recurring roll-up strategy of regional SSIIs.
• Helpline: French managed services provider specializing in IT infrastructure support, cloud, and cybersecurity — direct overlap with Ingetic's support, maintenance, and network security offerings, particularly in the SMB and mid-market segments.
• Econocom: French-headquartered IT services and managed services provider offering infrastructure management, workplace solutions, and multi-vendor support across Microsoft, Cisco, and security stacks — directly comparable to Ingetic's MSP and project services model, but at much greater scale.

Broad incumbents

• Atos: Large French-headquartered IT services group providing managed infrastructure, workplace, and security services — overlapping with Ingetic's offering but at enterprise and public-sector scale across multiple geographies.
• Sopra Steria: Major French-headquartered IT services and consulting group operating across infrastructure management, Microsoft platforms, and digital transformation — overlapping capabilities but at a vastly larger scale and broader portfolio than Ingetic.
• CGI: Global IT and business consulting services firm with a sizable French operation providing managed infrastructure, Microsoft, and systems integration services — overlapping capabilities with Ingetic, particularly in regulated industries like banking and public sector.
• Capgemini: Global IT services leader headquartered in France, providing infrastructure services, cloud, and Microsoft ecosystem consulting — a broad incumbent that competes for the same enterprise IT outsourcing contracts Ingetic serves at the smaller end.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ingetic