Digital Bank Latam

What Digital Bank Latam does

Grupo Digital Bank, commercially known as Digital Bank Latam, is a privately-held digital transformation group headquartered in Santiago, Chile, with a regional office in Bogotá, Colombia. The company sells to banks and insurance companies across Latin America, addressing manual process inefficiency, lack of digital culture, and the need for AI-enabled transformation. Its offering is organized across four sub-brands: Cultura & Transformación (training programs including the Diplomado en IA y Transformación Digital with 1,000+ alumni from 14 countries, Índice de Madurez Digital maturity assessment, Programa Hands ON, and the Espacios Vacíos ideation methodology); Procesos Empresariales & Ecosistemas Digitales (AI-powered platforms E2P for process optimization and E2C enterprise ecosystem core, plus Cash Management & Portales Transaccionales and the Motor de Pagos Inteligente payments engine); Digital Bank Latam (regional events, networking, and content); and Digital Ventures (fintech startup-to-corporate connection platform).

The technology stack is built on integrable, module-based platforms designed to plug into existing bank transactional systems and core infrastructure rather than replace them. E2P applies AI to centralize, document, and continuously analyze procedures; E2C manages agreements, users, and transactional services through interoperable modules; Cash Management portals provide multi-bank corporate front- and middle-office functionality; and the Intelligent Payments Engine centralizes multi-channel payment instructions under customizable process grids. The group holds ISO 27001:2019, PCI-DSS, and SSAE-16 certifications, which materially de-risk procurement at regulated financial buyers.

The business model combines professional services (digital transformation consulting and the Diplomado training program), subscription/recurring revenue from platform deployments (E2P, E2C, Cash Management, Motor de Pagos Inteligente), and ecosystem/event monetization (Digital Bank Latam events and Digital Ventures). Pricing is not publicly disclosed and appears quote-based for enterprise financial-institution clients. Go-to-market is direct enterprise field sales supported by a community-led motion: the Diplomado and regional events generate awareness and qualified leads among financial-institution executives across Latin America. Named customers include Scotiabank, Santander, BCI, Banco de Chile, Banco Estado, Banco Lafise, Banrural, Insignia Life, and Seguros LAFISE, spanning banking and insurance in Chile, Colombia, and Central America.

Name

Digital Bank Latam

Legal name

Grupo Digital Bank

Website

https://digitalbankla.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

51–100 employees

Short description

Grupo Digital Bank (Digital Bank Latam) is a Chilean digital transformation group serving Latin American banks and insurers with AI-powered process and payments platforms (E2P, E2C, Cash Management, Motor de Pagos Inteligente) plus training programs, including the Diplomado en IA with 1,000+ alumni across 14 countries.

Ownership category

akta.pro rank

Product category

Digital Banking Transformation Services

NAICS

Management Consulting Services (54161), Custom Computer Programming Services (541511)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming Services (7371)

akta.pro primary industry

Digital & Technology Transformation Consulting (BPAHACAH)

akta.pro secondary industries

Digital Strategy & Transformation (BPAHAEAA), Business Process & Digital Transformation Consulting (BPAEAAAD), Customer Experience & Engagement (CRM, Support, Rewards, Loyalty) (FSAGAAAM), Treasury, Cash Management & Liquidity Tools (Sweeps, Cash Concentration) (FSAGAAAG)

Keywords

• Digital transformation consulting
• Process optimization software
• Financial services technology
• AI automation platforms
• Digital banking education

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services - Digital Transformation Consulting: Digital transformation consulting services for financial institutions including process optimization, change management, and organizational transformation programs.
2. Training Programs - Diplomado en IA y Transformación Digital: Educational programs including the diploma in AI and Digital Transformation, targeting professionals from financial institutions across Latin America.
3. Platform & Software Services: SaaS/platform services including E2P, E2C, Cash Management portals, and Intelligent Payments Engine for financial institutions.

Go-to-market motion3 records

Distribution channels1 record

Marketing channels9 records

Core offering

Digital Bank Latam, operating under Grupo Digital Bank, sells digital transformation consulting, AI-powered process optimization platforms (E2P, E2C, Cash Management portals, and the Intelligent Payments Engine), and training/education programs (notably the Diplomado en IA y Transformación Digital) to banks and insurance companies in Latin America. The company combines proprietary software platforms with professional services and organizational change management to help financial institutions automate manual processes, adopt AI, and execute digital transformation strategies.

Product overview

Grupo Digital Bank operates as a multi-brand technology group offering a platform-plus-modules architecture. The core offerings include Procesos Empresariales & Ecosistemas Digitales (Business Processes & Digital Ecosystems) with products E2C (Enterprise Ecosystem Core), E2P (AI Process Optimization), Cash Management & Transactional Portals, and Motor de Pagos Inteligente (Intelligent Payments Engine); Cultura & Transformación (Culture & Transformation) with programs including Diplomado en IA y Transformación Digital, Índice de Madurez Digital, Programa Hands ON, and Espacios Vacíos; Digital Bank Latam focused on financial innovation; and Digital Ventures for startup ecosystem connection.

Differentiator

Problem solved

Functional benefit

Brands

• E2P: AI-powered process optimization platform that centralizes, documents and optimizes processes
• E2C – Enterprise Ecosystem Core
• Diplomado en IA y Transformación Digital
• Índice de Madurez Digital
• Programa Hands ON
• Espacios Vacíos

Products and services

• E2P - Optimización de Procesos con IA AI platform that centralizes, documents and optimizes business processes for financial institutions, guaranteeing quality and continuous analysis of procedures. Targeted at banks and insurers seeking to eliminate manual and repetitive tasks.
• E2C - Enterprise Ecosystem Core Integrable platform with modules that optimize management of agreements, users, and transactional services for institutions, facilitating integration with existing systems. Sold to banks and insurance companies.
• Cash Management & Portales Transaccionales Flexible front and middle-office solution for managing multi-bank corporate treasury and transactional operations, with integration to external services and internal bank systems.
• Motor de Pagos Inteligente Centralized and secure payments platform that manages multi-channel instructions, operates under customizable process grids, and connects with bank transactional services. Targeted at financial institutions.
• Digitalización y Externalización Service to transform fixed costs into variable costs, automate manual tasks, and free human talent for strategic activities within financial institutions.
• IA Operativa & Automatización Applied AI and bot-based automation services to streamline transactional and back-office processes for banks and insurance companies.
• Diplomado en IA y Transformación Digital Educational diploma program teaching practical AI application for organizational digital transformation. Has trained over 1,000 alumni from 14 Latin American countries, primarily professionals from financial institutions.
• Índice de Madurez Digital Strategic assessment tool that guides organizations through their digital transformation journey by measuring digital maturity and recommending next steps.
• Programa Hands ON
• Espacios Vacíos Methodology to transform ideas into solutions through multidisciplinary teams in three stages: inspiration, co-creation, and MVP. Sold as a structured innovation program.
• Digital Ventures Platform connecting fintech startups with the Latin American financial ecosystem, facilitating business validation, strategic networking, and commercial onboarding with corporate financial institutions.

Named customers9 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature4 records

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Globant: Globant is a large LatAm-headquartered digital and cognitive transformation firm serving global banks and insurers with technology services. It is a comparable peer on geography, customer vertical, and digital delivery capabilities.
• Minsait (Indra): Minsait is Indra's digital transformation and IT services unit with deep presence across Spain and Latin America, delivering core banking modernization, payments, and digital channels to financial institutions — directly comparable in customer base, geography, and offering mix to Digital Bank Latam.
• Baufest: Baufest is a LatAm-headquartered software and IT services firm that delivers digital transformation, custom software, and managed services to financial services clients across the region — comparable in size, vertical focus, and delivery model to Digital Bank Latam.
• NTT Data (formerly Everis): NTT Data, which absorbed Everis, is a major IT consulting and systems integration provider in Latin America with large banking and insurance practices. It competes head-to-head with Digital Bank Latam for digital transformation mandates at LatAm banks.

Regional players

• Pragma: Pragma is a Colombian software and consulting firm specialized in financial services digital transformation. As a Colombia-based peer with similar banking-customer focus, it competes with Digital Bank Latam's Bogotá office for local engagements.

Emerging players

• Thought Machine: Thought Machine provides a cloud-native core banking engine adopted by tier-1 banks globally. It represents the kind of modern core platform that competes with parts of Digital Bank Latam's payments and transactional stack and is increasingly procured alongside transformation consulting.
• Mambu: Mambu is a cloud-native core banking platform serving neobanks and incumbents globally, including in LatAm. It is an emerging platform player that overlaps with Digital Bank Latam's E2C, Cash Management, and payments offerings at the digital-banking infrastructure layer.

Broad incumbents

• Accenture (Financial Services): Accenture's global Financial Services practice delivers large-scale digital transformation, core banking modernization, and AI programs to the same tier-1 banks Digital Bank Latam serves. It is a broad incumbent that competes on enterprise-scale engagements.
• Deloitte Digital: Deloitte's digital and consulting arm delivers transformation, risk, and technology programs to banks and insurers across LatAm. It competes with Digital Bank Latam on advisory and implementation mandates.
• Capgemini (Financial Services): Capgemini's Financial Services practice covers digital banking, payments, and regulatory transformation for global and regional banks. It is a broad incumbent that overlaps with Digital Bank Latam's advisory and platform delivery work.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/digitalbankla
• Facebookfacebook.com/digitalbanktd
• LinkedInlinkedin.com/company/digital-bank-td
• Instagraminstagram.com/grupodigitalbank

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Digital Bank Latam