The community free clinic

What The community free clinic does

The Community Free Clinic is a 501(c)(3) non-profit free clinic founded in 1994 and based in Concord, North Carolina, providing no-cost primary medical care to uninsured residents of Cabarrus County whose household income is at or below 300% of the Federal Poverty Level. Its service portfolio spans adult primary care, chronic-disease management (notably hypertension and diabetes), medication access through donated-pharmacy and manufacturer-assistance channels, and specialty-care coordination. The clinic operates as a designated enrollment hub for HealthNet Cabarrus's Pink Card program, which routes eligible patients into a county-wide network of specialty referrals, diagnostic services, and hospital-based care at no charge.

The business model is donation-funded: the clinic does not bill patients or insurers, and operating revenue is sourced from individual donations, charitable contributions, in-kind pharmaceutical and supply donations, and grants channeled through the North Carolina Association of Free and Charitable Clinics and the National Association of Free and Charitable Clinics (NAFC). The clinic holds the NAFC Gold Standard Seal of approval. In FY2024-2025 it served 678 patients across 3,937 appointments, enrolled 1,061 patients into HealthNet's Pink Card, filled 5,734 prescriptions, and logged 2,367 volunteer hours, while documenting $3.5M in avoided hospital-system costs and a productivity ratio of $13.22 in clinical services delivered per $1 of operating expense.

Clinically, the organization reported 74% hypertension control and 66% diabetes A1C control among its FY2024-2025 patient panel — outcomes that exceed typical primary-care benchmarks. Strategically, the clinic's positioning is to remain a single-location safety-net medical home rather than to scale geographically, deepening its integration with Cabarrus County's existing referral infrastructure rather than building parallel capacity.

Name

The community free clinic

Legal name

The community free clinic

Website

https://communityfreeclinic.org

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

The community free clinic is a healthcare center that provides dental, lifestyle medicine, and pharmacy services.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Offices of Physicians (6211), Health Care and Social Assistance (62)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Community-Based Preventive & Health Promotion Clinics (HLAFAGAO)

akta.pro secondary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

Keywords

• Free medical care
• Primary healthcare services
• Chronic disease management
• Medication assistance
• Community health clinic

Headquarters

HQ city

Concord

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Others

Revenue model

1. Donations and Charitable Contributions: As a 501(c)(3) nonprofit, the clinic relies entirely on donations and charitable contributions. The clinic does not bill patients or insurance. Donations fund clinic visits, lab work, diagnosis and treatment, medications, follow-up care, and support services.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

The Community Free Clinic provides free primary medical care to uninsured adult residents of Cabarrus County, North Carolina who meet income eligibility guidelines (up to 300% of the Federal Poverty Level). Core services include routine primary care visits, chronic condition management for hypertension and diabetes, medication access and delivery support, and coordinated specialty care referrals through the HealthNet Cabarrus network (Pink Card program).

Product overview

The Community Free Clinic provides a unified set of free healthcare services for uninsured Cabarrus County, NC residents. The core offerings include primary medical care, chronic condition management for conditions such as hypertension and diabetes, medication assistance, and coordinated specialty referrals through the HealthNet Cabarrus network (the Pink Card Program). All services are provided at no cost to eligible patients meeting income guidelines up to 300% of the Federal Poverty Level.

Differentiator

Problem solved

Functional benefit

Brands

• HealthNet Cabarrus: A network program (also known as the Pink Card program) that connects uninsured Cabarrus County residents with primary and specialty care through participating providers. The Community Free Clinic serves as the enrollment hub for HealthNet Cabarrus.

Products and services

• Primary Medical Care Free primary medical care for uninsured residents of Cabarrus County, North Carolina, including routine visits, evaluation of new symptoms, screenings, follow-up care, and long-term support. Provided to adults meeting income guidelines up to 300% of the Federal Poverty Level.
• Chronic Condition Support Ongoing medical management and monitoring for chronic conditions such as hypertension and diabetes, including medication support and practical guidance for daily self-care for uninsured Cabarrus County residents.
• Medication Support Assistance helping patients access prescribed medications and understand safe medication usage, including medications delivered directly to patient homes.
• Specialty Care and Coordinated Referrals Program connecting eligible patients to participating specialty care providers across Cabarrus County through coordinated referrals via the HealthNet Cabarrus network (Pink Card program).
• HealthNet Cabarrus (Pink Card Program) A network program administered by The Community Free Clinic that connects uninsured Cabarrus County residents with primary and specialty care through a network of participating providers. The clinic serves as the enrollment hub.

Quantifiable outcome

• 74% of individuals with hypertension controlled their blood pressure within the year
• +3 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• HealthNet CabarruscoreStrategic or Co-development PartnerThe clinic serves as the enrollment hub for HealthNet Cabarrus, also known as the Pink Card program. The program connects uninsured Cabarrus County residents with primary and specialty care through a network of participating providers. The clinic screens patients for eligibility (financial, residency, insurance status) and coordinates referrals to participating providers.
• North Carolina Association of Free and Charitable ClinicscoreStrategic or Co-development PartnerThe clinic is a member of this state association which supports free and charitable clinics across North Carolina, providing networking, resources, and advocacy for the free clinic community.
• National Association of Free and Charitable Clinics (NAFC)coreStrategic or Co-development PartnerThe clinic holds the Gold Standard Seal from NAFC, recognizing quality standards in free and charitable clinic operations. NAFC provides resources, advocacy, and standards for free clinics nationwide.

Scale indicators9 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Cabarrus Health Alliance: Local public health department and FQHC serving Cabarrus County, North Carolina. Directly comparable as the county's other safety-net healthcare provider serving low-income and uninsured residents in the same geography.
• Christ Community Health Services: Memphis-based network of free and charitable clinics providing primary care, chronic disease management, and specialty referrals to uninsured and underserved populations. Directly comparable free-clinic model with similar reliance on donations and volunteers.
• Volunteers in Medicine: National network of free clinics staffed primarily by volunteers, serving uninsured residents across multiple US communities. Closely comparable model relying on donations, volunteer clinicians, and free care delivery to underserved populations.
• Grace Medical Home: Orlando-based nonprofit medical home providing comprehensive primary care to uninsured, low-income adults using a donated-care model. Comparable in patient profile (uninsured adults, income-eligible), services (primary care, chronic disease management), and reliance on community donations.
• Care Alliance Health Center: Cleveland-based FQHC serving uninsured and underserved residents with primary care, chronic disease management, and pharmacy services. Comparable as a safety-net provider combining donated primary care with medication access for low-income patients.
• Good News Clinics: Gainesville, Georgia-based free clinic providing free medical and dental care to uninsured residents below 150% FPL. Directly comparable free-clinic model serving a similar low-income, uninsured population through donations and volunteer providers.
• Piedmont Health Services: North Carolina-based FQHC network operating multiple community health centers serving uninsured and underinsured patients across central NC. Comparable as an NC-based safety-net provider offering primary care, chronic disease management, and pharmacy services to low-income populations.

Emerging players

• Remote Area Medical: National nonprofit operating pop-up free medical clinics across underserved US communities. Comparable mission of providing free care to uninsured and underinsured populations, though delivered through temporary events rather than a permanent site.

Broad incumbents

• Atrium Health: Major regional hospital system serving Cabarrus County and the Charlotte metro area. The clinic saved Atrium's predecessor hospital system $3.5M in FY2024-25, making it directly relevant as both a beneficiary of and potential funding partner for the clinic.

Others

• North Carolina Association of Free and Charitable Clinics: State-level membership association supporting free and charitable clinics across North Carolina, of which The Community Free Clinic is a member. Relevant as an enabling ecosystem organization providing advocacy, resources, and standards to peer free clinics.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The community free clinic