Unite Professionals

What Unite Professionals does

Unite Professionals Ltd is a UK-based specialist rehabilitation and case management company founded in 2010 by occupational therapist Jo Evans. The firm delivers Immediate Needs Assessments, In Reach hospital-to-home transition support, ongoing case management, and care and support services for individuals recovering from serious or catastrophic injuries, including traumatic brain injuries, spinal cord injuries, amputations, complex polytrauma, severe burns, neurological conditions, and chronic pain. Its national team comprises qualified case managers (predominantly occupational therapists, alongside nurses, physiotherapists, and a social worker) supported by clinical leads, care coordinators, rehabilitation coordinators, and medical records staff, with a publicly searchable 'Find a Case Manager' directory spanning 20 clinical specialities and eight UK regions.

The business operates a professional services model billed per case, with bespoke costings aligned to legal and insurance funding structures rather than publicly disclosed pricing. Customer acquisition is referral-driven, drawing from solicitors handling personal injury cases, insurers managing personal injury claims, Court of Protection Deputies, the NHS (for collaborative treatment pathways), and private individuals. A dedicated Business Development and Engagement Manager handles enquiries, while professional body affiliations with CMSUK, BABICM, and IRCM provide credibility and pipeline access.

Operationally, the firm is CQC-registered (since December 2020, rated GOOD in May 2022), HCPC-credentialed for regulated professions, and operates from three regional offices (Southport HQ, Taunton, Newark). Its proprietary AIFE outcome measurement tool, developed in-house, structures rehabilitation tracking across 12 functional domains. Unite Professionals is privately held, founder-led, and operates without disclosed external equity backing.

Name

Unite Professionals

Legal name

Unite Professionals Ltd

Website

https://uniteprofessionals.co.uk

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Unite Professionals is a UK specialist case management firm providing rehabilitation coordination, Immediate Needs Assessments, and care support for individuals with serious or catastrophic injuries, serving solicitors, insurers, and the NHS.

Ownership category

akta.pro rank

Product category

Rehabilitation Case Management Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Vocational Rehabilitation Services (6243), Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340)

SIC

Services-Home Health Care Services (8082), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Outpatient Rehabilitation & Physical/Occupational/Speech Therapy Centers (HLAFABAB)

akta.pro secondary industries

Neurological Rehabilitation Therapy In-Home (e.g., Stroke, Parkinson’s) (HSABADAE), Orthopedic & Musculoskeletal Rehab In-Home (HSABADAF)

Keywords

• Rehabilitation case management
• Catastrophic injury services
• Personal injury rehabilitation
• Brain injury case management
• Care coordination services

Headquarters

HQ city

Southport

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Case Management Services: Professional case management services for individuals with serious or catastrophic injuries. Services include Initial Needs Assessments, ongoing case coordination, rehabilitation planning, and care package management. Billed per case/service with detailed reporting and costings provided to referrers.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Unite Professionals provides specialist rehabilitation and case management services for individuals who have sustained serious or catastrophic injuries, including traumatic brain injuries, spinal cord injuries, amputations, complex polytrauma, and neurological conditions. Services include Immediate Needs Assessments (INA), In Reach transition support from hospital to home, ongoing case management coordination, and care package management, delivered by a national team of qualified clinical case managers (occupational therapists, physiotherapists, nurses, and social workers).

Product overview

Unite Professionals operates as a case management services company rather than a software product company. Their core offering consists of a portfolio of specialist rehabilitation and case management services designed for individuals who have sustained serious or catastrophic injuries. The main services include Immediate Needs Assessment (INA), In Reach Service, Case Management, and Care and Support. They also provide a client-facing Find a Case Manager search tool that allows professionals and clients to search for suitable case managers by clinical specialities, geographical areas, professional background, and age groups. The services are delivered by a national team of case managers who are qualified healthcare professionals (occupational therapists, physiotherapists, nurses, and social workers) operating under clinical leadership.

Differentiator

Problem solved

Functional benefit

Products and services

• Immediate Needs Assessment (INA) A comprehensive assessment evaluating how personal injuries have affected all areas of a client's life to identify the best path forward for recovery. Covers physical health (mobility and medical needs), psychological wellbeing, and social needs including community engagement and relationships. Delivered to clients referred by solicitors, insurers, and private individuals, with a Service Level Agreement to provide the assessment within 15 working days of client appointment.
• In Reach Service A service designed to bridge the gap between inpatient hospital care and life at home, providing tailored support to ensure a smooth transition back into everyday living. Engages clients early to coordinate the support needed for effective rehabilitation journeys.
• Case Management An adaptable process that supports clients recovering from serious injuries by coordinating rehabilitation, ensuring timely and appropriate treatments while advocating for client needs and adjusting plans as goals change. Services include managing medical documentation, creating rehabilitation plans, offering vocational guidance, and ensuring safe housing.
• Care and Support Management of packages of care, including sourcing care and support, collaborating with case managers to manage care efficiently, and ensuring clients receive appropriate services and documentation. Works with agency or directly employed staff according to best practices and CQC guidance.
• Find a Case Manager A searchable directory tool that allows professionals and clients to find suitable case managers based on clinical specialities (20 areas), geographical areas (8 regions), professional background (4 types), and age groups (3 categories). Displays case manager profiles including photo, name, location, specialities, and client age ranges.

Quantifiable outcome

• Immediate Needs Assessment delivered within 15 working days of client appointment
• +1 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Seven partnerships are on record, tiered core and key.

• CMSUK (Case Management Society UK)coreOthersProfessional body affiliation providing credibility and industry recognition. Company won CMSUK Case Management Company of the Year award. Team members hold CMSUK membership.
• BABICM (British Association of Brain Injury Case Managers)coreOthersProfessional body affiliation for brain injury case managers. Company affiliated with BABICM.
• IRCM (International Rehabilitation Case Managers)coreOthersIRCM Supporter status. Operates within IRCM framework which guides case manager competency standards. Team members include IRCM Registrants.
• CQC (Care Quality Commission)coreOthersCQC registered provider. Regulated activity registration since December 2020. Inspected and rated GOOD in 2022. Required by many local authorities, NHS and private insurance companies for contracts.
• HCPC (Health and Care Professions Council)coreOthersHCPC registered professionals. Required registration for occupational therapists, physiotherapists and other regulated healthcare professionals on the team.
• NHSkeyStrategic or Co-development PartnerCollaborative working with NHS treatment pathways. Case managers navigate NHS options and refer to NHS services where appropriate. Medical records team coordinates with NHS departments for appointments and documentation.
• Rehabilitation Providers and TherapistskeyStrategic or Co-development PartnerExtensive network of rehabilitation providers including specialists in neurological rehabilitation, vocational rehabilitation, and therapy services. Coordinates with treatment teams for client care.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Bush & Company Rehabilitation: Bush & Company is a long-established UK specialist case management firm providing rehabilitation coordination for clients with serious injuries, including brain and spinal injuries. Directly comparable to Unite Professionals in target customer (solicitors/insurers), service offering, and clinical team composition.
• Compass Case Management: Compass Case Management provides specialist rehabilitation case management across the UK for clients with serious injuries. It operates in the same CMSUK/BABICM-aligned ecosystem and competes for the same legal and insurance referrals.
• JWK Case Management: JWK Case Management is a UK provider of rehabilitation case management for clients with acquired brain injury, spinal injury and complex trauma. It is a direct peer operating in the same solicitor/insurer referral channels as Unite Professionals.
• NeuroHealth Case Management: NeuroHealth Case Management is a UK provider specialising in neurological injury case management, including brain and spinal injury. It is a focused direct peer competing for the same catastrophic-injury referrals.
• Harrison Associates: Harrison Associates is a UK case management company specialising in serious injury rehabilitation including brain, spinal and orthopaedic injuries. It serves the same solicitor and insurer referrer base as Unite Professionals with a comparable multidisciplinary clinical team.
• Krysalis Consultancy: Krysalis is a UK case management provider for children and adults with catastrophic injuries, including brain injury, spinal injury and complex trauma. It is a direct peer with overlapping referrer base (solicitors and insurers) and similar OT/PT-led clinical model.

Broad incumbents

• Centra Healthcare: Centra Healthcare is a UK provider of complex care, nursing and rehabilitation staffing. While broader than a pure case manager, it overlaps with Unite Professionals' Care and Support and Care Liaison activities and serves some of the same catastrophic-injury client base.
• HCML Group: HCML is one of the largest UK rehabilitation and case management providers, working with insurers, solicitors and corporates on injury and absence management. It is a broad incumbent offering a wider portfolio including corporate absence and wellbeing alongside core case management.
• IPRS Health: IPRS Health is an established UK provider of physiotherapy, psychological services and rehabilitation case management for insurers and corporates. It is a broad incumbent with deeper scale in direct therapy delivery than Unite Professionals, plus overlapping case management work.

Emerging players

• CM Works: CM Works is a smaller UK case management provider offering rehabilitation coordination for serious injuries. It is an emerging player with partial overlap in services and customer base, focused on specific regional or speciality segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/unite-professionals
• Xx.com/uniteprof

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Unite Professionals