What Radcom does

RADCOM Ltd. (NASDAQ: RDCM) is an Israeli telecom network assurance company, founded in 1997 and headquartered in Tel Aviv, that provides AI-powered customer experience management and closed-loop service assurance solutions to Tier-1 and large telecom operators globally. Its core product is RADCOM ACE, a cloud-native, containerized microservices platform deployed on Kubernetes across public, private, or hybrid clouds, providing end-to-end service assurance from RAN to core across 3G, 4G, 5G SA, and non-5G networks with 10-second analytics resolution via its RASE (Real-time Adaptive Streaming Engine) engine. The platform is extended through a portfolio of modules including RADCOM ADM (no-code real-time KPI design), RADCOM AIM (AI-driven anomaly detection and predictive analytics), RADCOM NWDAF (3GPP-compliant closed-loop automation), RADCOM REA (RAN experience analytics and virtual drive testing), RADCOM VIA (network packet brokers and visibility), RADCOM HCUA (400 Gbps analytics via NVIDIA BlueField-3 DPUs), RADCOM Neura (autonomous AI agent suite supporting MCP), and RADCOM NetTalk (AI copilot).

RADCOM generates revenue primarily through multi-year software license and subscription contracts for RADCOM ACE and its modules, with revenue recognized over time, supplemented by professional services for implementation, integration, and ongoing technical support. The company offers flexible delivery models — subscription, managed services, SaaS, and multi-cloud domain deployments — adapted to operator procurement preferences. Go-to-market combines direct enterprise field sales targeting Tier-1 operators with channel partnerships (ServiceNow, Rakuten Symphony, Infosys) and integrations across the NVIDIA, AWS, Microsoft, Google, and Red Hat ecosystems.

Customer concentration is significant: AT&T accounted for 48% of FY2025 revenue, with additional named Tier-1 operators including DISH Wireless, KPN, Rakuten Mobile, Vodafone, Norlys, and 1GLOBAL (the latter supporting 43 million connections across Europe, North America, and Asia). RADCOM reported FY2025 revenue of $71.5 million (17.2% YoY growth, sixth consecutive year of growth), record 76.8% gross margins, GAAP operating margin of 11.6%, and $109.9 million of cash with no debt. FY2026 guidance projects 8-12% revenue growth. In 2026, the company experienced significant governance changes when the founder's children and Value Base investment house (collectively holding ~19% of shares) forced a special meeting resulting in five of seven directors resigning, and the new board is evaluating capital allocation options including potential return of capital or strategic sale positioning.

Name

Radcom

Legal name

RADCOM Ltd.

Website

https://radcom.com

Company type

Public

Founded year

1997

Operating status

Operating

Headcount range

501–1,000 employees

Short description

RADCOM Ltd. (NASDAQ: RDCM) provides cloud-native, AI-powered network assurance and customer experience management solutions for Tier-1 and large telecom operators. Its RADCOM ACE platform delivers closed-loop service assurance across 5G, 4G, and 3G via subscription licenses and flexible cloud delivery models.

Ownership category

akta.pro rank

Product category

Telecom Network Assurance Software

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Network Services & Managed Data Center Networking (HDABAFAM)

akta.pro secondary industries

Telco Cloud & Edge NFV Platforms (HDAFANAI), Telco Cloud & Edge for NaaS (Distributed Cloud, MEC, Edge CNFs) (HDAIAIAE)

Keywords

• Network assurance software
• 5G service assurance
• Telecom analytics
• RAN optimization
• AI network operations

Headquarters

HQ city

Tel Aviv

HQ country

Israel

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Licenses and Subscriptions: RADCOM generates revenue primarily through software platform licenses and subscription contracts for its RADCOM ACE assurance platform and associated modules. The company typically enters multi-year contracts with telecom operators. Revenue is recognized over time as customers receive access to cloud-native platform capabilities.
2. Professional Services: Implementation, deployment, and integration services supporting RADCOM ACE and related products at customer sites. This includes network assessment, system integration, and ongoing technical support services.
3. Flexible Delivery Models: RADCOM offers flexible delivery models including subscription, managed services, SaaS, and multi-cloud domain deployments, providing multiple revenue arrangements suited to different customer procurement preferences.

Go-to-market motion3 records

Distribution channels6 records

Marketing channels9 records

Core offering

RADCOM sells AI-powered, cloud-native telecom network assurance software built around its RADCOM ACE platform, which provides closed-loop, end-to-end service assurance across 3G, 4G, and 5G SA/non-SA networks from RAN to core. Offerings are modular, including AI-driven anomaly detection, no-code analytics design, 3GPP-compliant NWDAF, RAN experience analytics, a network visibility platform with packet brokers, an agentic AI suite, and DPU-accelerated high-capacity user analytics, sold via multi-year software subscriptions to telecom operators.

Product overview

RADCOM is a telecom network assurance company offering a platform-plus-modules architecture built around the RADCOM ACE core platform. The flagship ACE platform provides cloud-native, containerized 5G assurance across RAN to core. Key modules include RADCOM ADM for real-time KPI design with 10-second resolution, RADCOM AIM for AI-driven anomaly detection and predictive analytics, RADCOM NWDAF for 3GPP-compliant closed-loop automation, and RADCOM REA for RAN experience analytics with virtual drive testing. The RADCOM VIA visibility platform includes Network Packet Brokers and Smart Aggregation for network traffic management. RADCOM Neura is the company's autonomous AI agent suite for telecom operations, while RADCOM NetTalk provides an AI copilot interface. Specialized solutions cover Mobile (RAN, Core, End-to-End including Customer Experience, Roaming, Enterprise), VoNR/VoLTE voice services, Fixed Broadband, and Fixed Wireless Access. The portfolio is extended through the Innovation Hub focusing on Agentic AI, Generative AI, 6G, and NTN technologies.

Differentiator

Problem solved

Functional benefit

Brands

• RADCOM ACE: Automated 5G assurance platform providing cloud-native, containerized network visibility and service assurance across 3G, 4G, and 5G standalone technologies.
• RADCOM ADM
• RADCOM AIM
• RADCOM NWDAF
• RADCOM REA
• RADCOM VIA
• RADCOM Neura
• RADCOM HCUA

Products and services

• RADCOM ACE Cloud-native, containerized, automated 5G assurance platform providing closed-loop, end-to-end service assurance across 3G, 4G, and 5G SA and non-SA technologies from RAN to core, deployable on public, private, or hybrid clouds and used by Tier-1 telecom operators.
• RADCOM ADM (Analytics Designer Module) No-code environment on top of RADCOM ACE that lets telecom operators build datasets, KPIs, KQIs, and alarms from raw network data in real time, powered by the RASE engine with 10-second resolution and same-day deployment, used by operator analytics teams.
• RADCOM AIM (AI Module) AI-driven network intelligence module delivering automated anomaly detection, root cause analysis, and predictive analytics, automatically learning baseline behavior and creating thresholds without operator configuration, used by operator network operations and planning teams.
• RADCOM NWDAF Open, standards-compliant, vendor-agnostic Network Data Analytics Function module supporting all 3GPP Rel. 17 and 18 use cases plus extended use cases, also deployable as RAN-DAF and MDAF, used by telecom operators for zero-touch closed-loop automation.
• RADCOM REA (RAN Experience Analytics) RAN experience analytics solution providing virtual drive testing, new 5G site validation, and mobility experience insights, detecting regional interference, coverage gaps, PCI clashes, and crossed feeders, used by operator RAN engineering teams.
• RADCOM VIA Network visibility platform combining Smart Aggregation and Network Packet Brokers (NPBs), featuring patented cTap containerized network tapping, speeds from 10 Mbps to 400 Gbps, and forwarding capacity up to 12.8 Tbps, deployed across physical, virtual, and cloud environments for telecom operators.
• RADCOM Neura Autonomous AI agent suite purpose-built for telecom operators enabling machine-to-machine network operations, featuring orchestrator, anomaly investigator, context builder, trace agents, RCA agents, and RCA aggregator with Model Context Protocol connectivity and built-in governance, used by operators targeting up to 70% TCO reduction.
• RADCOM High-Capacity User Analytics (HCUA) High-capacity subscriber analytics solution processing up to 400 Gbps throughput on a single server using NVIDIA BlueField-3 DPUs, providing full 5G SA subscriber visibility with per-subscriber insights, video QoS analysis, and up to 75% lower operational costs versus traditional probe-based solutions.
• RADCOM Network Packet Brokers (NPB) Advanced network packet brokers supporting speeds from 10 Mbps to 400 Gbps with forwarding capacity up to 12.8 Tbps, with dynamic load balancing, traffic filtering, and MPLS stripping, used by telecom operators as part of the RADCOM VIA visibility platform.
• RADCOM Smart Aggregation CPU-based appliances for intensive network data analysis with deep packet inspection, regex matching, IPv6 filtering within GTP tunnels, and application-level metadata extraction, used by telecom operators within the RADCOM VIA visibility platform.
• ACE Smart Management Centralized management system providing a single pane of glass for end-to-end network visibility deployments with automatic device discovery and bulk operations, used by telecom operators to manage RADCOM VIA infrastructure.
• VoNR/VoLTE Solutions Voice over New Radio and VoLTE assurance solutions providing end-to-end visibility from RAN to core for rapid resolution of voice service issues, including on-demand dynamic monitoring and RAN-to-core analytics correlation, used by telecom operators deploying 5G voice.
• Fixed Broadband Solutions End-to-end fixed network assurance from core to home including Fixed Network Optimization, Fixed Service Analysis, Fixed Experience Analytics, and User Plane Analytics for fiber, copper, and hybrid operators.
• Fixed Wireless Access (FWA) Solutions Fixed wireless access service assurance including FWA Network Optimization, FWA Service Analysis, Fixed User Analysis, and User-Plane Analytics for 5G FWA deployments.
• RADCOM Customer Experience Analytics Customer experience suite providing a Customer Experience Index for each service offering across multiple technologies and apps, including Complaint Investigation, Customer Care, Device Analytics, VIP Monitoring, and Customer Segmentation, used by telecom operator customer experience teams.
• RADCOM Advanced Troubleshooting Real-time subscriber analytics for troubleshooting across RAN to core, including the Network Analytics Module (NAM), Release Cause Distribution (RCD), session analysis, and packet analysis, used by telecom operator NOC teams.
• RADCOM Enterprise Analytics Enterprise network assurance enabling SLA monitoring, multi-tenancy, network slice assurance, and closed-loop automation, including Private Network Assurance and IoT Assurance, used by telecom operators serving enterprise customers.
• RADCOM Roaming Assurance Inbound and outbound roaming monitoring with real-time data streaming to roaming partners, ensuring SLA compliance and detecting anomalies before customer complaints, used by telecom operators' roaming and interconnect teams.
• RADCOM RAN Analytics RAN analytics solution utilizing AI and ML for root cause analysis, virtual drive tests, network analysis, and roaming assurance across multi-vendor RAN environments, used by telecom operator RAN engineering teams.
• RADCOM RAN AIOps AIOps for RAN applying AI, ML, and big data analytics to automate RAN optimization and proactively ensure RAN performance through automated root cause analysis and anomaly detection, used by operator RAN teams.
• RADCOM Core Network Analytics Next-generation customer and service insights across core control plane supporting multi-vendor technologies from 2G to 5G SA, with cloud-native closed-loop analysis of encrypted and unencrypted traffic in real time, used by operator core network teams.
• RADCOM Mobile Core AIOps AIOps for mobile core utilizing AI and ML to automate, monitor, and optimize core network operations with AI Alerts and virtual network operations center (vNOC) capabilities, used by telecom operators' core NOC teams.

Quantifiable outcome

• 50% reduction in mean time to resolution
• +12 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability8 records

Feature9 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• Continual Ltd.minorStrategic or Co-development Partner · 1 May 2023RADCOM completed acquisition of Continual Ltd., a mobility experience analytics company using AI and ML to provide insights for telecom operators. The acquisition was valued at up to $2.5 million and aimed to enhance RADCOM's 5G analytics portfolio, particularly in location and mobility analytics. This was a strategic acquisition to expand RADCOM's capabilities rather than a commercial partnership.
• ServiceNowcoreStrategic or Co-development PartnerRADCOM integrates its AI agent suite (Neura) with ServiceNow's AI Control Tower and AI Agent Fabric, enabling unified governance, workflow integration, and automated ticket resolution for telecom operators. The partnership enables RADCOM to leverage ServiceNow's ITSM workflows and customer base. ServiceNow surpassed $1 billion in AWS Marketplace transactions as of May 2026, demonstrating enterprise AI infrastructure consolidation. RADCOM CEO cited the integration will help customers create best-in-class subscriber experiences while reducing network engineering time and effort.
• NVIDIAcoreTechnology or IntegrationRADCOM leverages NVIDIA BlueField-3 DPUs to deliver the first network assurance solution achieving 400 Gbps data capture on a single server. The partnership enables high-capacity, DPU-accelerated analytics for high-traffic 5G networks. RADCOM also deepened its strategic relationship with NVIDIA as part of its Q4 2025 earnings announcement, positioning the company at the intersection of AI infrastructure and telecom assurance.
• Amazon Web Services (AWS)coreTechnology or IntegrationRADCOM ACE is deployable on Amazon Web Services with dedicated solution support and go-to-market alignment. RADCOM participated in the expansion announcement at ServiceNow Knowledge 2026 where ServiceNow surpassed $1 billion in AWS Marketplace transactions. AWS serves as a key deployment cloud for RADCOM's SaaS and managed services delivery model.
• Rakuten SymphonycoreChannel Partner/ Reseller/ DistributorRADCOM expanded its partnership with Rakuten Symphony in Q4 2025 to deliver Smart Network Visibility Solution to leading mobile operators through the Rakuten Symphony ecosystem. The solution provides real-time subscriber analytics and end-to-end network observability for operators deploying Rakuten's cloud-native network solutions, targeting dynamic 5G environments.
• InfosysminorChannel Partner/ Reseller/ DistributorInfosys serves as a reseller partner for RADCOM, addressing the company's historical sales bottleneck by leveraging Infosys' global systems integration and consulting network to expand reach into telecom operator accounts.
• TM ForumminorGTM or Marketing PartnerRADCOM partners with TM Forum as a member and contributor, participating in DTW (Digital Transformation World) and TM Forum DTW Ignite conferences. RADCOM released a joint whitepaper with TM Forum and e& UAE outlining autonomous networks roadmap.
• GSMA IntelligenceminorStrategic or Co-development PartnerRADCOM partnered with GSMA Intelligence to publish the survey report 'Service Assurance Trends in the AI Era,' revealing telecom operator priorities for 2026 and beyond. The survey showed 71% of operators plan to deploy agentic AI in 2026 and 57% are interested in unified assurance solutions.

Scale indicators13 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Ericsson: Ericsson offers Network Manager and service assurance solutions as part of its end-to-end RAN and core portfolio. As a global NEP partner of RADCOM, Ericsson competes with RADCOM's vendor-agnostic platform when selling bundled 5G transformation engagements to Tier-1 operators.
• Nokia: Nokia provides NetGuard Cybersecurity and network assurance as part of its broader network equipment portfolio for telecom operators, directly competing with RADCOM ACE in service assurance and overlapping on 5G RAN-to-core visibility. As a top-tier NEP, Nokia bundles assurance into large multi-year deals that compete head-to-head with RADCOM.
• Cisco:

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/radcomupdates
• YouTubeyoutube.com/@radcomltd8429
• LinkedInlinkedin.com/company/radcom
• Facebookfacebook.com/175227099182491

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds5 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Radcom