Medic 1 Ambulance

What Medic 1 Ambulance does

Medic 1 Ambulance is a municipally owned emergency medical services provider headquartered at 635 E Napier Ave, Benton Harbor, Michigan, operating under Medic 1 Ambulance LLC. The organization delivers 911 emergency response, inter-facility critical care transport, scheduled non-emergency medical transport, event standby coverage, and accredited EMS education across seventeen to twenty cities and townships in Berrien and Van Buren Counties in southwest Michigan. It is governed by a board with municipal representation and traces its origin to Community Emergency Service, Inc. (founded May 5, 1975) and the Medic 1 launch on February 24, 1977, when it began with two ambulances and a handful of staff; it introduced the area's first Advanced Life Support unit in 1979.

Name

Medic 1 Ambulance

Legal name

Medic 1 Ambulance LLC

Website

https://medic1ambulance.org

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

11–50 employees

Short description

Medic 1 Ambulance is a municipally owned emergency and non-emergency medical transport provider headquartered in Benton Harbor, Michigan, serving 17-20 municipalities across Berrien and Van Buren Counties with ALS ambulance, critical care, wheelchair, and EMS education services.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191), Ambulance Services (621910), Special Needs Transportation (485991)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

911/Public EMS Agencies (Municipal/County/Fire-Based) (HLAFANAA)

akta.pro secondary industries

Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC), Ambulance Fleet, Equipment & Logistics Services (HLAFANAN), Critical Care Transport (CCT) & Specialty Transport Teams (HLAFANAE)

Keywords

• Emergency medical services
• Ambulance transportation
• Advanced life support
• Non-emergency transport
• EMS education

Headquarters

HQ city

Benton Harbor

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Municipal Subsidies: Tax-supported subsidies from member municipalities calculated on per capita basis. Rates vary by municipality and have been increasing annually (e.g., St. Joseph subsidy increased 18.6%, Benton Township from $8,700 to $9,000/month). Provides approximately 21% of revenue.
2. Service Charges: Base rate, mileage, and oxygen charges to users. Residents of Medic 1 supporting municipalities receive reduced rates due to subsidies.
3. Wheelchair Transportation: Non-emergency wheelchair transport service (Wheelchair Express) for dialysis, radiation/physician appointments, hospital admissions/discharges, nursing homes, and rehabilitation hospitals
4. Event Standby Services: Medical coverage for events such as concerts, community festivals, sporting events, auto racing, equestrian activities with fees associated

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

Medic 1 Ambulance provides 911 emergency ambulance response with Advanced Life Support (ALS) and Basic Life Support (BLS) capabilities, inter-facility critical care/specialty care transports functioning as Mobile Intensive Care Units, non-emergency wheelchair transportation through its Wheelchair Express fleet of eight lift-equipped vans, on-site event medical standby services, and CAAHEP/CoAEMSP-accredited EMS education programs (EMR, EMT, Paramedic, and RN-to-Paramedic) for 17 municipalities across Berrien and Van Buren Counties in southwest Michigan.

Product overview

Medic 1 Ambulance is a municipally-owned emergency medical services provider serving southwest Michigan region with a unified service offering centered on emergency and non-emergency medical transportation. The core portfolio consists of Advanced Life Support (ALS) Emergency Ambulance Services and Critical Care/Specialty Care Transports (operating as Mobile Intensive Care Units), complemented by non-emergency Wheelchair Express transportation for wheelchair-bound patients, and Event Standby Services for community events. Additionally, the organization operates a full-time Education Department offering accredited training programs including EMR, EMT, Paramedic, and RN-to-Paramedic courses, all accredited by CAAHEP/CoAEMSP.

Differentiator

Problem solved

Functional benefit

Brands

• Wheelchair Express: A specialized non-medical transport service for individuals who require wheelchair assistance, operating a fleet of vans equipped with lifts for comfortable and reliable transport.

Products and services

• Advanced Life Support (ALS) Emergency Ambulance Services 9-1-1 emergency ambulance services staffed by Paramedic (EMT-P) and EMT personnel, equipped with IV equipment, cardiac monitors, and intubation tools to provide premium medical care to severely injured or ill patients across Berrien and Van Buren Counties.
• Critical Care/Specialty Care Transports Inter-facility transportation for critically ill or injured patients between hospitals, with each ambulance functioning as a Mobile Intensive Care Unit (MICU) providing stabilization care until patient delivery to the receiving facility.
• Wheelchair Express Non-emergency wheelchair transportation service operating a fleet of eight spacious vans equipped with lifts to transport patients confined to wheelchairs or those with mobility limitations for dialysis, radiation/physician appointments, hospital admissions/discharges, nursing homes, and rehabilitation hospitals. Each van accommodates up to two wheelchairs and three ambulatory clients.
• Event Standby Services Medical coverage for events such as concerts, community festivals, sporting events, auto racing, and equestrian activities to provide on-site emergency medical services and standby coverage, contracted through the Operations Manager.
• Paramedic Course Approximately 13-month program meeting twice weekly for four-hour blocks plus Saturdays, accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) upon recommendation of CoAEMSP. Graduates achieved a 76.9% written examination pass rate and 100% practical skills pass rate in 2024 with 100% job placement.
• Emergency Medical Technician (EMT) Course Approximately 28-week college-level course meeting twice weekly for four-hour blocks plus Saturdays, preparing students for EMT certification. Students must earn a grade of C or better on all tests and homework and complete 32 hours of clinical work with a local ambulance service and hospitals.
• Emergency Medical Responder (EMR) Course Approximately 11-week course meeting twice weekly for four-hour blocks plus Saturdays, preparing students for emergency medical responder certification.
• RN to Paramedic Program Accelerated program for registered nurses to obtain paramedic certification, building on their existing medical foundation with reduced time requirements due to prior medical education.
• Community Education Public education programs offered through departments, offices, businesses, and facilities covering EMS access, recognition of common dangers, injury prevention, ambulance demonstrations, and event standby services.

Quantifiable outcome

• 100% Job Placement for paramedic program graduates (2024, 2020/2021)
• +2 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Mobile Medical Response: Michigan non-profit EMS agency providing 911 and interfacility ALS/BLS service across multiple counties; comparable as a fellow Michigan-based, multi-municipal contract EMS operator with a similar service portfolio.
• Life EMS Ambulance: Michigan-based 911 and interfacility EMS provider serving western Michigan municipalities with ALS/BLS, wheelchair transport, and community programs; directly comparable in service mix, geography, and municipal contract model to Medic 1.
• Corewell Health EMS (Spectrum Health): Hospital-affiliated EMS and interfacility transport provider operating across western Michigan, including Berrien County, providing both 911 and critical care services in direct competition for transfer volume.
• Rigel Medical Transportation: Michigan-based non-emergency medical and wheelchair transport provider serving dialysis, physician, and rehab trips; directly comparable to Medic 1's Wheelchair Express line within overlapping Michigan geographies.
• Pride Care Ambulance: Michigan-based private ambulance service operating ALS/BLS emergency and non-emergency transport, wheelchair services, and event standby; directly comparable regional competitor for the same southwest Michigan service market.

Broad incumbents

• Falck USA: Large international ambulance and emergency services operator with significant U.S. municipal EMS contracts; comparable as a broad incumbent that could enter or bid against Medic 1 in Michigan municipal procurements.
• American Medical Response (AMR): National private ambulance and medical transport provider operating 911, interfacility, and non-emergency services across thousands of communities; comparable as the dominant private-sector competitor for municipal EMS contracts of Medic 1's scale.

Others

• Medical Response Technical Academy (MRTA): Michigan-based EMS education provider offering accredited EMT, paramedic, and continuing education; comparable as a parallel CAAHEP-style training channel that competes with Medic 1's education department for students in the same region.

Regional players

• South Haven Area Emergency Services Authority: Municipal EMS authority serving Van Buren County and adjacent SW Michigan municipalities with 911 ALS service; comparable in operating model to Medic 1 and an expansion/adjacency candidate in its footprint.

Emerging players

• Eagle 1 EMS: Regional private EMS provider in Indiana/Michigan offering ALS transport, critical care, and event coverage; comparable as a regional private peer competing for the same municipal and event standby contracts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Medic1Ambulance?mibextid=LQQJ4d

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medic 1 Ambulance