Charm City Care Connection

What Charm City Care Connection does

Charm City Care Connection (CCCC) is a Baltimore-based 501(c)-style nonprofit organization founded in 2009 that promotes health, self-determination, and self-advocacy for individuals affected by drug use, stigma, poverty, and inequities. Originally founded as Charm City Clinic by local students and East Baltimore community leaders to deliver preventive health screenings and case management, the organization pivoted in 2019 to open a dedicated drug use health program in response to the local opioid crisis. CCCC now operates a drop-in center at 1214 N Wolfe St (open Monday-Thursday 9am-4pm, with women-only evening hours), mobile street outreach across East and West Baltimore, a 24/7 harm reduction vending machine, and case management services. Service offerings include sterile syringe access and disposal, naloxone distribution, fentanyl test strips, safer smoking kits, wound care, HIV and hepatitis C testing, a buprenorphine program, peer recovery support, showers, laundry, clothing, food, and assistance obtaining personal identification documents. The organization also convenes an annual Community Health & Resource Fair and partners with the Baltimore City Health Department's SPOT Van to deliver medication for opioid use disorder on-site.

The organization employs approximately 40 staff including an Executive Director (Anne Langley), four Directors covering Analytics & Evaluation, Services, Community Engagement, and Development, plus managers, CPRS-certified peer recovery specialists, case managers, client service specialists, outreach coordinators, and administrative personnel. CCCC is governed by an independent Board of Directors with members drawn from partner organizations, faith institutions, and the affected community. The organization has no parent company, is not backed by venture capital or private equity, and operates as a mission-driven provider with no commercial revenue model.

CCCC's revenue model is exclusively philanthropic and grant-based: institutional foundation and government grants (Abell Foundation, AIDS United, Bloomberg Health Initiative, Maryland Department of Health, Open Society Institute-Baltimore, Johns Hopkins Neighborhood Fund, and 15+ others), individual donations at tiered levels, a monthly "Lunch League" recurring donor program ($8.34-$84.40/month), event sponsorships ($250-$2,500), and merchandise sales via a Bonfire storefront. All services are provided free of charge to clients. No proprietary technology platform is disclosed; operations run on standard Squarespace web infrastructure. No revenue, operating budget, or financial statements are publicly disclosed.

Name

Charm City Care Connection

Legal name

Charm City Care Connection

Website

https://charmcitycareconnection.org

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Charm City Care Connection is a Baltimore-based nonprofit founded in 2009 that provides free harm reduction, syringe access, naloxone, wound care, peer recovery support, and case management services to individuals affected by drug use across East and West Baltimore.

Ownership category

akta.pro rank

Headquarters

HQ city

Baltimore

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Individual Donations: Individual contributions at various levels ($25-$1,000+) providing care packages, transportation, shelter, underwear, food, and other essentials for clients.
2. Sponsorships: Organizational sponsorships for Community Health & Resource Fair at tiered levels ($250-$2,500) providing promotional benefits and community engagement.
3. Merchandise Sales: Bonfire store selling apparel and merchandise (t-shirts, hats, tote bags, Pride gear) with proceeds supporting operations.
4. Grant Funding: Funding from foundations and government agencies including Abell Foundation, AIDS United, Bloomberg Health Initiative, Maryland Department of Health, and others for harm reduction programming.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Charm City Care Connection (CCCC) is a Baltimore-based nonprofit that provides harm reduction services to individuals affected by drug use through a drop-in center, mobile street outreach, case management, naloxone distribution, sterile syringe access and disposal, wound care, HIV/HEP C testing, and a buprenorphine program. All services are offered at no cost to clients, with 24/7 access to harm reduction supplies via an on-site vending machine.

Product overview

Charm City Care Connection is a community health organization offering a unified set of harm reduction and health access services in Baltimore. The core services include a Drop-in Center providing comprehensive in-person support (wound care, testing, buprenorphine, showers, peer support), mobile Outreach Services operating in East Baltimore, and Case Management for connections to healthcare and documents. Additional programs include a 24/7 Harm Reduction Vending Machine for round-the-clock access, an annual Community Health & Resource Fair, a merchandise store via Bonfire, and a monthly donor program. The organization publishes annual Impact Reports documenting its work. All services are rooted in dignity, justice, and respect for individuals affected by drug use.

Differentiator

Problem solved

Functional benefit

Products and services

• Drop-in Center A safe in-person space at 1214 N Wolfe St, Baltimore offering harm reduction supplies, wound care, HIV/HEP C testing, buprenorphine program, showers, laundry, clothing, peer recovery specialists, counseling, and case management. Open Monday-Thursday 9am-4pm with women's-only hours on Mondays.
• Outreach Services Mobile harm reduction services operating in East Baltimore on Tuesdays-Thursdays from 10am-12pm, providing syringe access/disposal, safer smoking kits, naloxone, fentanyl test strips, peer support, resource navigation, food kits, and hygiene materials. Expanded to West Baltimore in 2025 with over 66 service days.
• Case Management Services available Monday-Friday 9am-5pm including connection to mental health and medical care, substance use treatment referrals, and assistance obtaining personal documents such as IDs, birth certificates, and Social Security cards.
• Community Health & Resource Fair Annual community event providing free health screenings, wound care, medical check-ups, and connections with supportive services, reaching 300+ community members.
• CCCC Bonfire Store Official merchandise store on the Bonfire platform selling apparel and gear including t-shirts, hats, tote bags, and Pride logo merchandise, with proceeds supporting CCCC's operations.

Named customers3 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

15 partnerships are on record, tiered core and supporting.

• Behavioral Health System BaltimorecoreStrategic or Co-development Partner · 1 January 2024Collaborative partnership for behavioral health services and systems coordination in Baltimore. Board member Montressa Tripps serves as Community Education Coordinator.
• Civic WorkssupportingStrategic or Co-development Partner · 1 January 2024Baltimore-based nonprofit focused on community service and neighborhood development, providing collaborative support for community initiatives.
• Maryland Department of HealthcoreStrategic or Co-development Partner · 1 January 2024State health department providing funding, regulatory support, and programmatic partnership for harm reduction and public health initiatives.
• Maryland Opioid Operational Command CentercoreStrategic or Co-development Partner · 1 January 2024State coordination center for opioid response providing funding and operational partnership for overdose prevention efforts.
• NACCHOsupportingStrategic or Co-development Partner · 1 January 2024National Association of County and City Health Officials providing professional association support and best practice resources.
• Baltimore City Health Department SPOT VancoreStrategic or Co-development Partner · 1 January 2024Mobile health unit partnership bringing medication for opioid use disorder (MOUD), wound care, and health services directly to clients at drop-in center on Monday and Wednesday mornings.
• Baltimore Harm Reduction CoalitioncoreStrategic or Co-development Partner · 1 January 2024Local harm reduction organization providing collaborative support, resources, and coordination for overdose prevention and syringe access services.
• Baltimore Safe HavensupportingStrategic or Co-development Partner · 1 January 2024Local organization providing support services for community members affected by drug use and related challenges.
• Bmore POWERcoreStrategic or Co-development Partner · 1 January 2024Peer-run organization providing advocacy and support for people who use drugs. Board member William G. Miller, Jr. is Co-Founder. Staff member Douglas Arter serves as Harm Reduction Specialist.
• Health Care for the HomelesssupportingStrategic or Co-development Partner · 1 January 2024Healthcare provider serving homeless individuals, providing referral pathways and collaborative care for clients with housing instability.
• The Men & Families CentersupportingStrategic or Co-development Partner · 1 January 2024Original partner site from founding, providing referrals and collaborative services for East Baltimore community members.
• MetzineressupportingStrategic or Co-development Partner · 1 January 2024Organization providing services for women affected by substance use, supporting women-specific programming and referrals.
• Power InsidesupportingStrategic or Co-development Partner · 1 January 2024Organization supporting women survivors of violence and trauma, providing collaborative services for affected community members.
• Sisters Together & Reaching, Inc (STAR)supportingStrategic or Co-development Partner · 1 January 2024Local organization providing HIV/AIDS services and support, particularly for women and affected communities.
• Amazing Grace Lutheran ChurchsupportingStrategic or Co-development Partner · 1 January 2024Community partner providing venue support and collaborative engagement. Pastor Rev. Gary Dittman serves on Board of Directors.

Scale indicators5 records

Recent moves8 records

Expansion highlights4 records

Emerging players

• NEXT Distro: Mail-based harm reduction supply distribution organization serving people who use drugs in regions without physical drop-in centers. Addresses overlapping client needs as CCCC through a different delivery mechanism (online/mail vs. in-person).

Regional players

• HIPS: Washington, D.C.-based harm reduction nonprofit providing syringe access, naloxone, HIV/HCV testing, and case management. Operates the same harm reduction service model in a different mid-Atlantic urban geography adjacent to CCCC's Baltimore base.

Broad incumbents

• National Harm Reduction Coalition: National harm reduction advocacy and capacity-building organization. While CCCC delivers direct services, NHRC sets national standards, trains practitioners, and shapes funding flows that enable CCCC's work, making it the field's broad incumbent.
• San Francisco AIDS Foundation: San Francisco-based organization offering HIV prevention, harm reduction (syringe access, naloxone), and sexual health services. Larger and broader in scope than CCCC but operates overlapping harm reduction and HIV services for similar populations.

Direct peers

• Lower East Side Harm Reduction Center: NYC-based harm reduction organization providing syringe access, overdose prevention, and supportive services to people who use drugs. Runs a comparable drop-in and outreach model with similar service mix (naloxone, safer use supplies, case management).
• North Carolina Harm Reduction Coalition: North Carolina-based harm reduction nonprofit providing syringe access, naloxone distribution, and community-based outreach to people who use drugs. Operates a comparable community-embedded harm reduction model in a different state.
• BOOM!Health: Bronx, NYC-based harm reduction and health services organization offering syringe access, drop-in services, and case management for people who use drugs. Directly comparable community-based harm reduction service model to CCCC.
• Prevention Point Philadelphia: Philadelphia-based harm reduction nonprofit operating syringe exchange, naloxone distribution, and case management for people who use drugs. Operates an identical community-based drop-in and outreach model to CCCC and is the closest established analog in another U.S. city.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/charmcityclinic
• Facebookfacebook.com/Charmcityclinic
• LinkedInlinkedin.com/company/charmcitycareconnection

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Charm City Care Connection