Phoenix Resilience
Phoenix Resilience is a Brisbane-based management consultancy founded in 2011 that provides crisis, emergency, business continuity, risk, and cyber resilience advisory, training, and exercises to government agencies, critical infrastructure operators, and large enterprises across Australia.
- Company typePrivate
- Founded2011
- HeadquartersBrisbane, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Phoenix Resilience does
Phoenix Resilience is a Brisbane-based management consultancy founded in 2011 that specialises in crisis management, emergency management, business continuity, risk management, cyber resilience, and security and control room operations, serving government agencies, critical infrastructure operators, and large commercial organisations across Australia. The firm delivers a portfolio of ten core service lines covering the full Prevention, Preparedness, Response and Recovery (PPRR) cycle, including advisory, plan development, training (accredited and non-accredited), exercises and simulations, and on-demand crisis support, with delivery via on-site consulting and a Virtual Coordination Centre for remote engagements.
The underlying technology is modest but targeted: Phoenix Resilience develops SharePoint-based Incident Management Systems (e.g., for Queensland Hydro) to coordinate crisis response across multiple locations, and has built Virtual Coordination Centre capabilities to support distributed teams. Its principal proprietary assets are methodological rather than technical — the OIL framework for exercise evaluation and the OILL method for lessons management, which implements double-loop learning — combined with document and tool designs grounded in psychological research on information interaction under pressure. The team is small (11-50 employees, with six named practitioners including co-founders Jason Cameron and Lisa Cameron de Vries, both with 20-30+ years of defence, government, and commercial crisis experience).
Phoenix Resilience operates a project-based professional services revenue model with custom quotes tied to scope and multi-year contracts. Its go-to-market is enterprise field sales, primarily targeting government (local, state, federal) and critical infrastructure buyers, supplemented by thought leadership through a monthly Crisis Series blog, LinkedIn presence of named partners, and client referrals. Geographic reach in 2025 spans six Australian states and territories, with a customer roster that includes Lockyer Valley Regional Council, Moreton Bay Regional Council, City of Logan, Ipswich City Council, Queensland Hydro, TasPorts, WA Water Corporation, Trilogy Funds Management, The Prince Charles Hospital Foundation, and the Queensland Inspector-General Emergency Management.
Phoenix Resilience firmographics
Firmographics- Name
- Phoenix Resilience
- Legal name
- Phoenix Resilience
- Website
- https://phoenixresilience.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Phoenix Resilience is a Brisbane-based management consultancy founded in 2011 that provides crisis, emergency, business continuity, risk, and cyber resilience advisory, training, and exercises to government agencies, critical infrastructure operators, and large enterprises across Australia.
- Ownership category
- akta.pro rank
Phoenix Resilience industry classification
Industry- Product category
- Crisis and Resilience Management Consulting
- NAICS
- Environmental Consulting Services (54162), Security Guards and Patrol Services (561612)
- SIC
- Services-Management Consulting Services (8742)
- akta.pro primary industry
- Supply Chain Risk, Resilience & Business Continuity (BPAHAHAH)
- akta.pro secondary industries
- Emergency Response, Spill Prevention & Crisis Preparedness (BPAHAJAM), Emergency Management & National Resilience (Civil Protection) (BPAIAAAI), Disaster Recovery, Reconstruction & Resilience Programs (BPAGAAAK)
Keywords
Where Phoenix Resilience is headquartered
LocationHeadquarters
- HQ city
- Brisbane
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Phoenix Resilience business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Professional Consulting Services: The company generates revenue through professional consulting engagements providing crisis management, emergency management, business continuity, risk management, incident management, exercises and simulations, training, cyber resilience, security and control room operations, and lessons management services. Revenue is derived from project-based consulting engagements with government agencies and commercial organizations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom consulting engagements priced based on project scope and requirements |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Phoenix Resilience product offering
Product offeringCore offering
Phoenix Resilience is a management consultancy that delivers crisis management, emergency management (PPRR cycle), incident management, business continuity, risk management, exercises and simulations, training, cyber resilience, security and control room operations, and lessons management services. Engagements are delivered by specialist consultants to government agencies, critical infrastructure operators, and enterprise clients across Australia, and include both project-based advisory work and on-demand crisis support.
Product overview
Phoenix Resilience is a consulting services company, not a software product company. It offers a portfolio of advisory and training services under a unified brand: Crisis Management Services, Disaster & Emergency Management Services (PPRR), Incident Management Services, Business Continuity Services, Risk Management Services, Exercises & Simulations Services, Training Services, Cyber Resilience Services, Security & Control Room Operations Services, and Lessons Management Services. These services are delivered by a team of specialists with backgrounds in defence, government, and commercial sectors. The company operates from Brisbane, Queensland and serves clients across Australian states and territories.
Differentiator
Problem solved
Functional benefit
Products and services
- Crisis Management Services Crisis management advisory and support including development of crisis management plans and supporting templates, executive crisis management training, decision making in crisis, crisis leadership training, real-time simulation, and on-demand crisis management support. Built around ISO 22361:2022 crisis management guidelines.
- Disaster and Emergency Management Services (PPRR) Comprehensive emergency management services covering the PPRR cycle: Prevention (emergency risk management), Preparedness (community engagement, plans, training, exercises), Response (incident action planning, coordination, operational support), and Recovery (policy development, planning, evaluation). Delivered against standards including AS/NZS 31000:2018, AS 3745:2010, ISO 45001:2018, and the AIDR Handbook Collection.
- Incident Management Services Incident management services including development and review of Incident Management plans, Incident Control and Coordination Centre Management, incident management training, simulations, and multi-agency exercises. Aligned with ISO 22320:2018, AIIMS, CIMS, NIMS, and the AIDR Incident Management Handbook.
- Business Continuity Services Business continuity services including ISO 22301 Gap Analysis, Business Impact Analysis, Disruption Risk Assessment, development and review of Business Continuity Documents, Business Continuity Management System Training, Disruption Response and Recovery Training, and After Action Reviews. References ISO 22301:2019, BCI Good Practice Guidelines 2023, ISO 22317, ISO 22313, and ISO/TS 22330.
- Risk Management Services Risk management services including compliance gap analyses, development and review of Risk Management Documentation, consultation and communication, Context Mapping, Risk Assessments, Development of Risk Treatment Strategies, Executive Courses, and Risk Management Program Performance Evaluation. Aligned with ISO 31000:2018.
- Exercises and Simulations Services Exercises and simulations services covering Exercise Planning (project management, exercise concept, plan, task register, risk register, stakeholder consultation), Exercise Development (master schedule, scenario products, videos, news feeds), Exercise Delivery (facilitation), and Exercise Evaluation (data collection, analysis, reporting). Applies the OIL (Observation, Insight, Learning) methodology following the AIDR Managing Exercises Handbook.
- Training Services Training services covering Emergency Management, Incident Management, Crisis Management, Business Continuity, Leadership, and Emergency Centre Operations. Includes both accredited and non-accredited programs with customised content reflecting client plans and context. Trainers hold TAE40116 Certificate IV in Training and Assessment.
- Cyber Resilience Services Cyber resilience services including information security gap analysis, development and review of plans, cyber incident response training, and cyber incident response exercises. References ISO/IEC 27001:2022 and ISO/IEC 24762:2008.
- Security and Control Room Operations Services Security and control room operations services including Capability Assessments, development of plans and procedures, training, testing, and exercises for control room operations. References ISO 22340:2024 Protective Security guidelines.
- Lessons Management Services Lessons management services including development of lessons management programs, specialised lessons management training applying the OILL method (double-loop learning), incident investigations, after action reviews, monitoring, measurement and control of resilience performance, development of improvement programs, and communication to initiate change. References the AIDR Lessons Management Handbook.
Quantifiable outcome
- Delivered services across 6 Australian states and territories in 2025
- +1 more outcomes
Companies that use Phoenix Resilience
Customer profileNamed customers11 records
Segments5 records
Ideal customer profiles5 records
Phoenix Resilience technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Phoenix Resilience partnerships and signals
Strategic signalScale indicators3 records
Recent moves5 records
Expansion highlights4 records
Phoenix Resilience competitors and assessment
Company assessmentMarket position
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Phoenix Resilience social profiles
Digital presencePhoenix Resilience compliance and trust
Trust signalCompliance20 records
Phoenix Resilience financial estimates
Financial estimateRevenue estimate
Valuation estimate
Phoenix Resilience leadership team
Management profileNumber of profiles
Profiles6 records
Phoenix Resilience funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Phoenix Resilience M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Phoenix Resilience
What does Phoenix Resilience do?
Phoenix Resilience is a management consultancy that delivers crisis management, emergency management (PPRR cycle), incident management, business continuity, risk management, exercises and simulations, training, cyber resilience, security and control room operations, and lessons management services. Engagements are delivered by specialist consultants to government agencies, critical infrastructure operators, and enterprise clients across Australia, and include both project-based advisory work and on-demand crisis support.
Is Phoenix Resilience a public or private company?
Phoenix Resilience is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Phoenix Resilience founded?
Phoenix Resilience was founded in 2011. It employs 11 to 50 people.
Where is Phoenix Resilience based?
Phoenix Resilience is headquartered in Brisbane, Australia, in the Oceania region.
How does Phoenix Resilience make money?
One revenue line is on record: professional Consulting Services.
Does Phoenix Resilience have an API?
No public API is recorded for Phoenix Resilience.
What industry is Phoenix Resilience in?
Phoenix Resilience's product category is Crisis and Resilience Management Consulting. Its primary akta.pro industry code is BPAHAHAH, Supply Chain Risk, Resilience & Business Continuity, with a secondary code of BPAHAJAM, Emergency Response, Spill Prevention & Crisis Preparedness. Its NAICS code is 54162 and its SIC code is 8742.