Health Care Accreditation Council

What Health Care Accreditation Council does

Health Care Accreditation Council (HCAC) is an independent non-profit organization established in 2007 and registered as a private shareholding company in Amman, Jordan, with offices on Abdullah Ghosheh Street. The organization develops and delivers healthcare quality improvement and accreditation programs across Jordan and the Eastern Mediterranean region, holding the distinction of being the first entity in the East Mediterranean to achieve and maintain all three International Society for Quality in Healthcare (ISQua) accreditations - Organizational, Standards (EEA), and Training Program. HCAC serves healthcare institutions including hospitals (public and private), medical laboratories, primary healthcare centers, blood banks, breast imaging units, and women's health facilities, alongside individual healthcare professionals seeking certification in quality and patient safety.

HCAC's product portfolio is anchored on three core service lines: (1) evidence-based accreditation programs with 2-year certification cycles and mid-term evaluations, (2) consultation services supporting quality improvement and policy-level change in healthcare institutions and government entities, and (3) training and certification delivered in person and via the Ejawda electronic learning platform. These are supplemented by specialized programmatic interventions including the Baby Friendly Hospital Program, Breast Imaging Units Program, Optimal MIYCN (Maternal, Infant, Young, Child, Nutrition) Service Network, RMNCH + ISDIC + POCQI collaborative models, and the Women Friendly Health Program. Underlying digital infrastructure includes the Ejawda training platform and the Accreditation System platform for managing the end-to-end accreditation workflow.

HCAC operates a sales-led, direct relationship model, generating revenue through four streams: usage-based field evaluation fees scaled to facility size and scope, professional services from training and consultation, individual course/workshop enrollment, and one-off sale of standards publications. Its 11-50 employees deliver services regionally through structured application-to-accreditation processes supported by trained surveyors, and the organization extends reach through multi-channel engagement including the annual Quality Conference, Change Day campaign, Quality Competition, Media Competition, newsletters, webinars, and National Quality and Safety Goals advocacy. The Medical Laboratories Accreditation Standards hold ISQua EEA accreditation valid through 2030.

Name

Health Care Accreditation Council

Legal name

Health Care Accreditation Council

Website

https://hcac.jo

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Health Care Accreditation Council (HCAC) is a Jordan-based non-profit, founded in 2007, that develops evidence-based healthcare quality standards and delivers accreditation, consultation, and training services to hospitals, laboratories, primary care centers, blood banks, and healthcare professionals across Jordan and the Eastern Mediterranean.

Ownership category

akta.pro rank

Product category

Healthcare Accreditation Services

NAICS

Administration of Public Health Programs (92312)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)

akta.pro primary industry

Healthcare Licensing, Accreditation & Credentialing Boards (HLAJACAC)

akta.pro secondary industries

Laboratory Quality Systems, Accreditation & Proficiency Testing Programs (HLAJAIAM), Accreditation Standards, Benchmarking & Framework Organizations (EDADACAJ)

Keywords

• Healthcare accreditation
• Quality improvement programs
• Patient safety standards
• Healthcare certification
• Medical standards development

Headquarters

HQ city

Ar Rafa`ah

HQ country

United Arab Emirates

HQ region

Middle East

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel

Revenue model

1. Accreditation Services: HCAC provides accreditation evaluation and certification to healthcare institutions. Field evaluation fees depend on the size and scope of services offered by the healthcare facility seeking accreditation.
2. Training and Certification Programs: Educational services including certification courses and training courses/workshops for healthcare professionals in Quality and Patient Safety
3. Consultation Services: Consultation services to support change in healthcare institutions, including advisory services on quality improvement and standards implementation
4. Standards Publications: Sale of healthcare accreditation standards documents and criteria guides

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

Health Care Accreditation Council (HCAC) provides healthcare accreditation evaluation and certification to hospitals, medical laboratories, primary healthcare centers, and blood banks across Jordan and the East Mediterranean region. The organization develops evidence-based quality improvement standards, offers consultation services for healthcare institutions and government entities, and delivers training and certification programs for healthcare professionals through its Ejawda e-learning platform.

Product overview

The Health Care Accreditation Council (HCAC) is a national non-profit organization established in 2007 that serves as the first and foremost healthcare accreditation entity in the East Mediterranean region. HCAC offers an integrated portfolio of products and services centered around quality improvement and patient safety in healthcare. The core offerings include: (1) Healthcare Accreditation Programs — evidence-based standards and accreditation certification for healthcare and social care institutions; (2) Consultation Services — advisory support for healthcare institutions and governments seeking quality improvement and policy reform; and (3) Training and Education delivered via the Ejawda electronic platform — certification courses, workshops, and capacity-building programs for healthcare professionals. These are complemented by specialized programmatic interventions including the Baby Friendly Hospital Program, Breast Imaging Units Program, Optimal MIYCN Service Network Model, RMNCH + ISDIC + POCQI models, and Women Friendly Health Program. HCAC also conducts advocacy initiatives such as the Change Day Campaign, National Quality and Safety Goals, and the annual HCAC Quality Conference. Key publications and resources include Blood Bank & Transfusion Services Accreditation Standards, The Improvement Toolkit, and a directory of accredited organizations. HCAC maintains all three International Society for Quality in Healthcare (ISQua) accreditations — for organization, standards, and training programs.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Accreditation valid for 2 years with mid-term evaluation

Named customers4 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• International Society for Quality in Health Care (ISQua)coreStrategic or Co-development PartnerHCAC is a member of ISQua Federation and has achieved all three ISQua accreditations: Organizational, Standards (EEA), and Training Program accreditations. This partnership provides international recognition and ensures HCAC's standards meet global healthcare quality benchmarks.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Haute Autorité de Santé (HAS): French public authority responsible for healthcare quality assessment and accreditation. While operating under a different geographic mandate, it parallels HCAC in developing hospital and healthcare quality standards, surveyor programs, and certification frameworks.
• Joint Commission International (JCI): Global leader in healthcare accreditation and a direct competitor for hospital accreditation mandates across the Middle East. JCI's international brand and surveyor network overlap directly with HCAC's hospital accreditation offering in the East Mediterranean region.
• Accreditation Canada: Established international healthcare accreditation body offering standards, surveyor programs, and consulting services globally. Overlaps with HCAC in offering ISQua-aligned accreditation and quality improvement programs to hospitals and health systems.

Others

• International Society for Quality in Health Care (ISQua): Umbrella organization that accredits accreditors; HCAC holds all three ISQua accreditations. ISQua is the meta-accreditation body governing the standards frameworks HCAC operates within, making it a structural partner rather than competitor.

Regional players

• Saudi Central Board for Accreditation of Healthcare Institutions (CBAHI): National healthcare accreditation body in Saudi Arabia offering hospital and facility accreditation programs. Comparable in mission, ISQua-affiliated standards, and regional scope to HCAC.
• Australian Council on Healthcare Standards (ACHS): Not-for-profit healthcare accreditation and quality improvement organization with ISQua-aligned standards. Operates outside the East Mediterranean but shares HCAC's non-profit, standards-development, and surveyor-driven accreditation model.
• Healthcare Accreditation Institute (HAI), Thailand: Thai healthcare accreditation body operating hospital and healthcare facility accreditation programs in Southeast Asia. Comparable non-profit, ISQua-aligned accreditation model with regional scope similar to HCAC's East Mediterranean footprint.
• National Accreditation Board for Hospitals and Healthcare Providers (NABH): India's principal healthcare accreditation body, operating hospital and laboratory accreditation programs with international recognition. Comparable to HCAC as a national accreditation body expanding across healthcare verticals in a large regional market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Health Care Accreditation Council