Cost Containment Group

What Cost Containment Group does

Care Commitment Group, Inc. (formerly Cost Containment Group, Inc.) is a privately held benefit administration and technology company headquartered in West Palm Beach, Florida, that provides the operational infrastructure behind modern insurance benefit programs. The company serves insurance carriers, agencies, agents, and program members across the United States, with named enterprise relationships including Guarantee Trust Life, Insurance Care Direct, Zurich, Crum & Forster, Renaissance Dental, and a strategic partnership with Rectangle Health. It operates as a Public Benefit Corporation and is employee-owned through an ESOP, with no disclosed venture capital, private equity, or institutional ownership.

The company's offering follows a platform-plus-modules architecture. Its technology stack comprises AsureConnect (intake and enrollment), LoyallT (membership and subscription billing), GAP Wrapper (service and intake layer for GAP insurance programs), and the core CCG Tech Platform (agent/agency workflows, commission tracking, fulfillment, and document management). These platforms are designed to integrate with existing carrier systems and to deliver clean data across the program lifecycle. Layered on top are administrative services covering premium billing and collection, remittance and reconciliation, member service support, compliance oversight, fulfillment, and reporting.

CCG generates revenue through managed-services fees for benefit administration and through subscription/recurring licensing of its technology platforms to carriers, agencies, and distribution partners. Pricing is quote-based and billed monthly, with no publicly disclosed tiers. Go-to-market is sales-led B2B with direct enterprise engagement, agency/agent network distribution, and white-label or OEM technology distribution; the company uses content marketing, events, and partner referrals in addition to direct sales. The company maintains SOC II Type 2 compliance and rebranded to Care Commitment Group on April 16, 2026, reflecting its evolution from pure cost containment to broader care-driven benefit administration and technology.

Name

Cost Containment Group

Legal name

Care Commitment Group, Inc.

Website

https://ccgfamily.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Care Commitment Group (formerly Cost Containment Group) is a West Palm Beach-based benefit administration and technology company serving US insurance carriers, agencies, agents, and members through integrated platforms (AsureConnect, LoyallT, GAP Wrapper) and operational services, operating as an employee-owned ESOP and Public Benefit Corporation.

Ownership category

akta.pro rank

Product category

Benefit Administration Services

NAICS

Business Support Services (5614), Business Service Centers (56143), Health and Welfare Funds (525120)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Hospital & Medical Service Plans (6324), Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Eligibility, Enrollment & Benefits Administration (HLAEALAH)

akta.pro secondary industries

Benefits Administration & Enrollment Support (BPAAAIAB), Benefits Administration & Total Rewards Outsourcing (BPACAKAE), Ancillary Benefits TPA (Dental/Vision/Life/Accident/Critical Illness) (HLAEALAN)

Keywords

• Benefit administration services
• Insurance program management
• Membership platform software
• Enrollment technology platform
• Ancillary benefits administration

Headquarters

HQ city

West Palm Beach

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Benefit Administration Services: Care Commitment Group generates revenue through comprehensive administration services for benefit programs, including premium billing and collection, remittance and reconciliation, member service support, compliance oversight, and fulfillment and document management. Services are delivered to carriers, agencies, and agents.
2. Technology Platform Licensing: Revenue is generated through licensing of technology platforms (AsureConnect, LoyallT, Gap Wrapper) that support enrollment, administration, and member engagement for benefit programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Cost Containment Group (now Care Commitment Group) provides outsourced benefit administration and integrated technology infrastructure for insurance carriers, agencies, and agents running benefit programs such as GAP, accident, critical illness, hospital indemnity, dental, vision, and term life coverage. The offering combines proprietary platforms — AsureConnect (intake/enrollment), LoyallT (membership management), GAP Wrapper™ (GAP program servicing), and the CCG Tech Platform (agent/agency workflows, commission tracking, fulfillment) — with end-to-end back-office services including premium billing, remittance and reconciliation, fulfillment and document management, compliance oversight, member service, and agent/agency enablement, sold to B2B clients (carriers, agencies, distribution partners) across the United States.

Product overview

Care Commitment Group (formerly Cost Containment Group) operates as a benefit administration and technology company providing operational infrastructure behind modern benefit programs. The offering is a platform-plus-modules architecture combining integrated technology platforms (AsureConnect for intake/enrollment, LoyallT for membership management, GAP Wrapper™ for service enhancement, and the core CCG Tech Platform) with comprehensive administrative services (administration, product & carrier solutions, medical savings programs, agent support platform, and customer service). This infrastructure connects carriers, agencies, agents, and members through coordinated systems for enrollment, billing, fulfillment, and ongoing program support.

Differentiator

Problem solved

Functional benefit

Brands

• Gap Wrapper: A specialized service and intake platform designed to enhance GAP programs by closing operational gaps with technology, accountability, and experienced support.
• AsureConnect
• LoyallT

Products and services

• Administration Services End-to-end operational management for benefit programs including premium billing and collection, remittance and reconciliation, member service support, compliance oversight, fulfillment and document management, and reporting and operational support. Sold to insurance carriers, agencies, and distribution partners.
• Product & Carrier Solutions Partners with insurance carriers and distribution partners to support development, launch, and administration of innovative benefit programs including GAP plans, hospital indemnity coverage, accident insurance, critical illness protection, term life insurance, dental and vision insurance, and ancillary benefit solutions.
• Medical Savings Programs Programs designed to help individuals, families, and organizations manage healthcare expenses through negotiated provider discounts, cost management tools, access to curated healthcare networks, and streamlined administrative coordination covering doctor visits, hospitals, labs, prescriptions, dental, vision, telehealth, and more.
• Agent & Agency Support Platform Secure platform for agencies and agents to manage their business, submit applications across multiple product lines, track business activity and submissions, access commission reporting, manage client records and renewals, and access product information.
• Customer Service U.S.-based responsive support serving members, agents, and partners, including member support, agent and agency support, and partner support for issue resolution and escalation.
• AsureConnect Intake and enrollment platform that powers digital application intake, automated validation and processing, streamlined enrollment workflows, and integration with administrative systems for benefit programs. Supports multi-product enrollment across carriers, agencies, and distribution channels.
• LoyallT Membership platform that enables organizations to create and manage subscription-based programs, with custom membership plan creation, automated billing, patient enrollment portals, and real-time reporting to drive recurring revenue and patient loyalty. Targets dental and healthcare practices, including integration with Rectangle Health's Practice Management Bridge platform.
• GAP Wrapper™ Specialized service and intake platform designed to enhance GAP insurance programs by adding a structured service layer that improves performance across the entire lifecycle, including intelligent service and support, integrated technology, in-house fulfillment, and streamlined intake.
• CCG Tech Platform Core technology platform that supports the operational side of benefit programs, including application intake and processing, agent and agency workflows, commission tracking and reporting, fulfillment and document management, and program coordination and visibility.

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Rectangle HealthcoreStrategic or Co-development Partner · 18 December 2024Rectangle Health, a leading healthcare technology provider with over 30 years of experience serving more than 36,000 healthcare providers, partnered with LOYALLT to offer custom in-house dental membership plans. The collaboration enables dental practices using Rectangle Health's Practice Management Bridge platform to access LOYALLT's comprehensive membership solutions, providing patients with affordable, predictable care and driving revenue growth.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• WEX Health: WEX Health provides consumer-directed healthcare and benefits administration platforms including HSA/FSA/COBRA administration. It is comparable to CCG's administration services and LoyallT membership-style recurring billing capabilities.
• Benefitfocus (Voya Financial): Benefitfocus is an enterprise benefits administration platform serving carriers and large employers, acquired by Voya Financial. It overlaps with CCG on enrollment, billing, and carrier-side benefits infrastructure for group and voluntary products.
• BenefitMall: BenefitMall is a benefits broker general agent and administration platform serving agencies and agents. It directly competes with CCG's Agent & Agency Support Platform and carrier-distribution model.
• PlanSource Benefits: PlanSource is a cloud-based benefits administration and enrollment platform serving employers, brokers, and carriers. It competes with CCG's AsureConnect and CCG Tech Platform in the benefits technology layer.
• bswift: bswift is a benefit administration software and services platform serving carriers, employers, and brokers with enrollment, billing, and exchange technology. It competes most directly with CCG's AsureConnect and admin services stack across the same carrier and agency buyer base.
• OneSource Virtual: OneSource Virtual provides outsourced benefits administration services, including payroll-driven benefit management, to brokers and employers. It is comparable as a B2B benefits administration specialist serving the same broker distribution channel as CCG.
• BenefitHub: BenefitHub operates an employee benefits marketplace and voluntary benefits administration platform. It overlaps with CCG on voluntary/ancillary benefit program administration and enrollment workflows.

Broad incumbents

• Workday: Workday provides enterprise HCM and benefits administration as part of a broader cloud platform for large employers. It competes with CCG at the upper end of the market for integrated benefits and HR technology.
• Paychex: Paychex offers payroll, HR, and benefits administration services to small and mid-market employers and their brokers. It serves as a broader alternative to CCG's administration and agent support platform for HR-adjacent buyers.
• ADP TotalSource (Run Powered by ADP): ADP is a broad HR, payroll, and benefits administration incumbent serving employers and brokers at scale. It is comparable to CCG as an alternative for outsourced benefits administration, though it operates across a far wider portfolio of services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ccgfamily

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cost Containment Group