What Medis does

Medis (株式会社メディス) is a privately held Japanese Kabushiki Kaisha founded in 1986 that operates as a comprehensive healthcare and welfare services group, with its System Division functioning as the captive internal IT department for the Heisei Medical Welfare Group — a single national operator of 100+ hospitals and welfare facilities focused on recovery and chronic-stage medical care. Beyond IT services, Medis runs commissioned catering (approximately 22,000 meals per day across 50+ facilities using steam-convection and HACCP methods), elderly care services, training and publishing (Medis Publishing produces healthcare/welfare books), and hospital development planning/advisory.

The company's core technology is the in-house developed 'Aloe' electronic medical record system, built on a 'standardized ready-made' philosophy rather than facility-by-facility customization, deployed across 26 group hospitals with completion of the group-wide rollout in 2022. The Aloe stack is implemented in VB.net/SQLServer on Nutanix and VMware virtualization, with web applications built in PHP/Laravel/React.js/jQuery using GitHub, Redmine, and Jenkins CI/CD; a complementary 'large Aloe' analytics layer aggregates data across facilities for operational predictions including bed occupancy forecasting. The System Division supplements Aloe with Medis Plan (care plan support), Medis Kenshin (health checkup management), an in-house help desk, computer leasing, network design/construction, IT consulting, and an Amazon Connect-powered cloud call center established in 2020. Medis also integrates third-party systems including Konica Minolta IPacs-EX PACS, AstroStage Nazca PACS, ORCA Project billing, Fukuda Denshi biosignal monitors, and Terumo blood glucose measurement.

Medis generated approximately ¥7.231 billion in revenue for the fiscal year ending January 2022 (up from ~¥5.602B in January 2018) on a headcount of 622 employees, and is led by Representative Director Kotani Miyuki (小谷みゆき). Its go-to-market is effectively internal and direct: the System Division delivers IT services to the Heisei Medical Welfare Group's facilities across Kansai, Kanto, Shikoku, and Chugoku regions of Japan, supplemented by recruitment-focused content marketing via the Medis Media platform. Revenue mechanics are a blend of recurring subscription-like system services for the Group and project-based professional services in catering, care, consulting, and publishing.

Name

Medis

Legal name

株式会社メディス

Website

https://medis.bz

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

251–500 employees

Short description

Medis is a privately held Japanese healthcare and welfare services group whose System Division operates as the captive IT function for the Heisei Medical Welfare Group's 100+ hospitals, providing the proprietary 'Aloe' electronic medical record system, infrastructure, help desk, and call center operations, alongside catering, elderly care, and publishing services.

Ownership category

akta.pro rank

Product category

Healthcare IT and Medical Welfare Services

NAICS

Health Care and Social Assistance (62), Nursing and Residential Care Facilities (623)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Health Services (8000), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Health Information Management (EHR) & Medical Office Administration (EDAOAJAF)

Keywords

• Medical welfare services
• Electronic medical records
• Healthcare IT consulting
• Hospital catering services
• Elderly care services

Headquarters

HQ city

Kobe

HQ country

Japan

HQ region

Asia

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Catering Services: Commissioned meal services providing approximately 22,000 meals per day to 50+ facilities, using advanced technologies like steam convention and HACCP methods.
2. Elderly Care Services: Comprehensive nursing and welfare services for elderly care facilities.
3. Training and Publishing Services: Seminars, training programs, and publication of healthcare/welfare-related books for professionals and caregivers.
4. System Services: Electronic medical record systems, IT consulting, infrastructure services, and call center operations for the healthcare/welfare sector.
5. Development Planning Services: Hospital/clinic startup support, medical management consulting, architectural design planning, and medical facility evaluation support services.
6. Rental Meeting Room Services: Rental conference room services for external use.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Medis operates a comprehensive healthcare welfare services business spanning commissioned catering (22,000 meals/day to 50+ facilities), elderly care services, healthcare training and book publishing, hospital IT infrastructure and consulting, and facility development planning. Its System Division develops, deploys, and maintains the proprietary 'Aloe' electronic medical record (EMR) system across the Heisei Medical Welfare Group's 100+ hospitals and welfare facilities, supplemented by add-on modules (Medis Plan for care planning, Medis Kenshin for health checkups), IT help desk, Amazon Connect-based call center operations, network design/construction, and equipment rental/lease services.

Product overview

Medis provides a comprehensive healthcare IT product and service portfolio centered on its in-house developed electronic medical record (EMR) system, branded as both「メディスカルテ」and「Aloe」. The core Aloe EMR system — featuring a 'small Aloe' (EMR core) and 'large Aloe' (integrated data aggregation and analytics network) — is supplemented by add-on modules for care planning (メディスプラン) and health checkup management (メディス健診). Beyond its own software, the company supports third-party medical IT integrations (PACS, billing, nursing care claims, biosignal monitoring, blood glucose systems) and delivers a full suite of IT services including help desk, network design/construction, IT consulting, Amazon Connect-powered call center operations, and computer equipment rental/lease. Medis also operates a publishing division (メディス出版) and broader healthcare welfare services (meal, care, training).

Differentiator

Problem solved

Functional benefit

Brands

• Aloe（メディスカルテ）: 電子カルテシステム。標準業務フローを基にしたレディーメードのシステムで、医療・福祉の業務フローを効果的に標準化。
• メディスカルテ
• メディスプラン
• メディス健診
• Medis出版
• 平成医療福祉グループ

Products and services

• Medis Karute (メディスカルテ) Electronically manages patient clinical records, orders, nursing documentation, and departmental systems across hospitals. It standardizes clinical workflows across all group facilities using a 'ready-made' approach based on standard business flows rather than customized per facility.
• Aloe Electronic Medical Record System (電子カルテシステム Aloe) In-house developed EMR system for the Heisei Medical Welfare Group (平成医療福祉グループ). Based on standardized clinical workflows, it enables cross-facility consistency and features a 'Small Aloe' (the EMR core) and 'Big Aloe' (integrated network with data aggregation and analytics for hospital operations management).
• Medis Plan (メディスプラン) Care plan creation support system that assists care managers in developing and managing individualized care plans for long-term care recipients.
• Medis Kenshin (メディス健診) Health checkup management system that manages routine medical examination data, patient health records, and examination scheduling.
• IT Help Desk Service (ヘルプデスク) IT helpdesk service providing first-line support for hospital and care facility staff on systems, hardware, and software inquiries.
• PC, Server, and Network Equipment Rental/Lease Computer rental and leasing service for PCs, servers, and network equipment to support hospital IT infrastructure needs.
• Computer Network Design and Construction Design and construction services for hospital computer networks, including infrastructure planning, LAN redesign, and new facility network deployment.
• Medical Welfare IT Consulting (医療介護 IT consulting) IT consulting services using ICT to analyze operational challenges and recommend optimal system implementations to modernize healthcare and welfare facility management.
• Cloud Call Center Operations (Amazon Connect) Cloud-based call center operation using Amazon Connect, handling IT-related inquiries from all group hospitals and care facilities, with remote support capabilities for operators.
• Medis Publishing (メディス出版) Publishing division producing books on elderly care, rehabilitation, nursing care management, and chronic disease hospital selection, targeted at healthcare professionals and caregivers.
• Catering Services (給食サービス) Commissioned meal services providing approximately 22,000 meals per day to 50+ facilities, using advanced technologies such as steam convection and HACCP methods. Targets hospitals and elderly care facilities.
• Elderly Care Services (介護サービス) Comprehensive nursing and welfare services for elderly care facilities.
• Training and Seminars Services Seminars and training programs for healthcare and welfare professionals and caregivers.
• Development Planning Services (開発企画サービス) Hospital/clinic startup support, medical management consulting, architectural design planning, and medical facility evaluation support services.
• Rental Meeting Room Services Rental conference room services for external use.

Quantifiable outcome

• System Division headcount increased 2.3x (from 40 to 93) and organizations increased 5x (from 2 departments/6 teams to 5 departments/28 teams) over approximately 5 years
• +1 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature3 records

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Software Service, Inc. One of Japan's leading independent EMR (electronic medical record) vendors, serving hospitals with proprietary software. Highly comparable to Medis's Aloe product in category, target customer (Japanese hospitals), and in-house development model.
• EM Systems Co., Ltd. Japanese EMR and medical information systems vendor focused on clinics and hospitals. Comparable as a domestic EMR specialist targeting the same Japanese healthcare provider market with proprietary software offerings.

Broad incumbents

• Sompo Holdings (Sompo Care): Major Japanese insurance and care services conglomerate operating a large elderly care facility chain. Comparable as a multi-facility chronic/elderly care operator that could be a target customer for an EMR product like Aloe, similar to Heisei Group.
• Nichiigakkan Co., Ltd. Japanese diversified healthcare/welfare services company offering nursing care, meals, and staffing to elderly care facilities. Comparable to Medis's non-IT revenue streams (catering, elderly care) at much larger scale.
• PHC Corporation: Healthcare-focused subsidiary of PHC Holdings (formerly Panasonic Healthcare) providing medical IT, diagnostics, and life sciences solutions to hospitals and clinics. Comparable as a healthcare technology incumbent with overlapping EMR-adjacent capabilities.
• Fujitsu Limited: Major Japanese IT incumbent offering healthcare solutions including EMR and hospital information systems as part of a broad portfolio. Comparable as a larger player operating in the same healthcare IT space but not specializing in Medis's chronic/recovery-stage hospital niche.
• NEC Corporation: Diversified Japanese technology incumbent with a healthcare IT business unit serving hospitals and clinics. Comparable as a broader incumbent offering overlapping EMR and hospital IT capabilities, though not specialized in chronic-stage facilities.

Regional players

• Benesse Style Care Co., Ltd. Japanese elderly care facility operator and services provider. Comparable as a multi-facility welfare operator (similar to Heisei Group's customer base) that represents the demand-side of the market Medis serves with care, catering, and IT.

Emerging players

• 3D Informatics Corporation: Smaller Japanese healthcare IT vendor focused on hospital information systems and EMR. Comparable as a niche EMR-focused competitor serving a similar hospital customer base in Japan.
• Medical Data Vision Co., Ltd. Japanese healthcare data analytics company that aggregates hospital and clinical data. Comparable to Medis's Big Aloe data layer in building value on top of hospital operational/clinical datasets.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/share
• Facebookfacebook.com/share.php

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medis