Brockhaus Lünen

What Brockhaus Lünen does

Brockhaus AG is an independent German IT services firm headquartered in Lünen, North Rhine-Westphalia, with a secondary office in Dortmund. Founded in 1988/1989 and operating with 170+ employees, the company specializes in consulting and custom software development for the German insurance industry, where it has accumulated approximately 20 years of focused vertical experience out of more than 35 years of total operating history. Its primary customer segment is enterprise insurance companies (Versicherer), with adjacent exposure to banking/financial services (Finanz Informatik, Atruvia) and energy trading. Named customers include SIGNAL IDUNA, ERGO, Barmenia, PROVINZIAL NordWest, AXA, Concordia Versicherungen, Hannover Re, and Volkswohlbund.

The company's portfolio spans IT consulting, business consulting, agile transformation (AGILEVERSITY), application modernization and cloud migration, BPMN/DMN-based process automation, UX design (UX Factory), DevOps, test and quality management, and insurance-specific sales systems including TAA online completion channels and BiPRO norm implementation. Core technologies are Java and Microsoft .NET (the firm is a Microsoft Gold Application Partner and an official Camunda partner), supplemented by a proprietary ESG-Präferenzen-Checker for IDD-compliant ESG preference collection and a recently documented Agentic Orchestration Framework that combines BPMN/DMN with AI agents for controlled autonomy in insurance processes. Active membership in BiPRO's technical (TAUS) and specialist (FAUS) committees gives the firm standards-setting influence over German insurance data exchange.

The business model is professional services: revenue is generated through project-based engagements and consulting hours under quote-driven, multi-year enterprise contracts, with pricing not publicly disclosed. The go-to-market is direct enterprise field sales supported by a thought-leadership-driven inbound engine spanning LinkedIn, a dedicated #fredwagner YouTube interview series, blog content, whitepapers, GitHub, and industry events. Marketing, sales, and client-partner functions are explicitly staffed, indicating a consultative, relationship-driven motion rather than product-led or self-serve distribution. The company is privately held, with no external investors, parent, or funding rounds identified, and is led by Matthias Besenfelder (Vorstand) under the chairmanship of Prof. Dr. Fred Wagner.

Name

Brockhaus Lünen

Legal name

Brockhaus AG

Website

https://brockhaus-ag.de

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

101–250 employees

Short description

Brockhaus AG is an independent German IT services firm headquartered in Lünen that delivers consulting, custom software development, BPMN/DMN process automation, and AI-driven orchestration solutions to enterprise insurance companies across the DACH market.

Ownership category

akta.pro rank

Product category

Insurance IT Consulting and Software Development Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Management Consulting Services (54161)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

akta.pro secondary industries

Business Rules & Decision Management Platforms (BRMS/DMN) (HDAEAKAG), DevOps, SRE & Platform Engineering Consulting (BPAHAEAK), Enterprise Application Reporting, BI & Analytics Enablement (BPAEAGAK)

Keywords

• Insurance IT consulting
• Custom software development
• Digital transformation services
• Process automation BPMN
• Insurance sales digitization

Headquarters

HQ city

Lünen

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Consulting & Software Development: Custom software development and IT consulting services for insurance companies, including application modernization, cloud migration, and digital transformation projects. Revenue is generated through project-based engagements and consulting hours.
2. Business Consulting: Business analysis, requirements engineering, and process optimization consulting services. Helps insurers understand challenges and develop Fachliche Lösungen (business solutions) before technical implementation.
3. Knowledge Transfer & Training: Training services including agile methods, Continuous Integration, JavaScript fundamentals, and other technology workshops delivered to client teams.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels10 records

Core offering

Brockhaus AG delivers individualized consulting and IT solutions for the German insurance industry, combining business analysis and Fachberatung with custom software development in Java and Microsoft .NET. The company modernizes legacy systems, migrates workloads to the cloud, and implements BPMN/DMN-based process automation, BiPRO-compliant sales systems, TAA online completion channels, and an IDD-compliant ESG preference checker, supported by DevOps, QA, UX, and agile transformation (AGILEVERSITY) services.

Product overview

BROCKHAUS AG is an independent IT service provider with over 35 years of experience in the insurance industry. The company offers a portfolio of consulting and IT solutions for insurance companies, combining specialized insurance expertise with tailored IT implementation. The portfolio includes: AGILEVERSITY for agile transformation; Application Modernization Services including cloud migration; Business Analysis & Requirements Engineering; Data & Analytics; DevOps; Process Automation using BPMN; Test & Quality Management; UX Factory for user experience; and Sales Systems (Vertriebssysteme) for distribution including TAA online completion channels and BIPRO norm compliance. The core technology offerings include Java and Microsoft .NET development. A notable specific product is the ESG Checker for IDD-compliant ESG preference queries that integrates into TAA sales channels.

Differentiator

Problem solved

Functional benefit

Brands

• AGILEVERSITY: A service offering for agile transformation in insurance companies
• ESG-Präferenzen-Checker

Products and services

• AGILEVERSITY Method and service for agile transformation in insurance companies, including agile project management consulting and knowledge transfer for client teams.
• Application Modernization Services Modernization of legacy applications, including cloud migration and legacy system replacement for insurance carriers, on Java and Microsoft .NET stacks.
• Business Analysis & Requirements Engineering Professional requirements analysis and business consulting service to understand challenges and develop comprehensive business solutions for insurance companies before technical implementation.
• Data & Analytics Data and analytics solutions tailored for insurance companies to support data-driven decision making.
• DevOps Services DevOps services to accelerate IT development processes for insurance companies, including CI/CD enablement.
• Process Automation (BPMN) Business process automation services using BPMN for insurance companies, with DMN-based decisioning and AI agent integration.
• Test and Quality Management Professional planning, implementation and management of software testing and quality assurance for insurance IT projects.
• UX Factory User experience design and optimization services for insurance distribution processes, covering Nutzerführung and UX across digital sales channels.
• Sales Systems (Vertriebssysteme) for Insurance Sales systems for insurance distribution, including TAA (Tariff, Offer, Application) online completion channels and BiPRO norm implementation (including BiPRO 430.4 migration).
• ESG Checker (ESG-Präferenzen-Checker) Sustainability preference query tool for insurance sales processes. Supports IDD-compliant ESG preference collection, integrates into TAA sales channels, conforms to EIOPA requirements, and is customizable to corporate design.

Quantifiable outcome

• Successful system migration from GDV to BIPRO 430.4 under real market conditions for Concordia Versicherungsgruppe without interruption to broker partners

Named customers12 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• BiPRO (Branchennorm Prozessoptimierung e.V.)coreStrategic or Co-development PartnerBrockhaus AG is a member of the BiPRO industry initiative (Branchennorm Prozessoptimierung e.V.) and participates in both the technical (TAUS) and specialist (FAUS) committees. The company is actively involved in shaping BiPRO standards and process adaptations in insurance economics, providing them deep expertise in BIPRO norm implementation for their insurance clients.
• TU Dortmund (Technische Universität Dortmund)minorStrategic or Co-development PartnerAcademic partnership with Technical University of Dortmund for research collaboration and talent development.
• FH Dortmund (Fachhochschule Dortmund)minorStrategic or Co-development PartnerPartnership with University of Applied Sciences Dortmund for talent development and academic collaboration.
• Softwareallianz DeutschlandminorStrategic or Co-development PartnerAlliance of IT service providers in Germany. Brockhaus AG is part of this consortium of independent IT service providers.
• bitkomminorStrategic or Co-development PartnerGerman digital association. Brockhaus AG is a member, providing industry representation and networking opportunities.
• it-club dortmundminorStrategic or Co-development PartnerRegional IT professionals network in Dortmund region for IT expert networking and collaboration.
• Leistungszentrum Logistik und ITminorStrategic or Co-development PartnerPerformance center for logistics and IT, supporting innovation and research in the logistics and IT sector.
• Charta der VielfaltminorStrategic or Co-development PartnerCharter for Diversity in Germany. Brockhaus AG is a signatory, demonstrating commitment to diversity and inclusion in the workplace.
• Komm mach MINTminorStrategic or Co-development PartnerNational initiative to promote STEM (MINT) careers. Brockhaus AG is a partner, supporting efforts to attract talent to STEM fields.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• PPI AG: Hamburg-based IT services firm specialized in the insurance industry, offering consulting, software development, and claims/policy administration — direct peer competing for German Versicherer digitization mandates.
• GFT Technologies: German IT services and consulting firm with a strong financial services and insurance practice, offering digitalization, legacy modernization, and platform engineering — directly comparable in target vertical, geography, and delivery model.
• adesso SE: German-headquartered IT services firm with a sizeable insurance line of business (adesso insurance solutions), serving German Versicherer with custom software, consulting, and digitalization — directly comparable to Brockhaus's core offerings and customer base.
• msg group (msg life): Germany-based IT specialist focused on insurance, banking, and public sector; msg life is a core insurance-IT subsidiary offering core systems, process consulting, and digital transformation — the closest domain-overlap peer to Brockhaus.
• Sopra Steria: European IT services group with a dedicated insurance vertical (Sopra Steria Insurance) providing core system, digital, and BPM-led transformation to insurers across Europe — comparable in services mix and BPMN/DMN expertise.
• FINCON Unternehmensberatung: German IT consulting firm specializing in financial services and insurance, offering digital transformation, core systems integration, and regulatory-driven modernization — closely comparable in vertical focus and mid-market German footprint.

Broad incumbents

• Accenture: Global systems integrator with one of the largest insurance industry practices, offering large-scale digital transformation and BPM programs — a broad incumbent competing for top-tier German insurance mandates.
• T-Systems: Deutsche Telekom's enterprise IT arm, serving German insurers (e.g., GDV telemetry, SAP for insurance) with cloud, integration, and digitalization at much larger scale — a broad incumbent competing for the same enterprise RFPs.
• Capgemini: Global IT services and consulting group with a dedicated Financial Services / Insurance practice delivering digital, cloud, and data transformation — broad incumbent competing for enterprise insurance digitization deals in DACH and globally.
• Allianz Technology: In-house IT services arm of Allianz SE, increasingly offering services externally; relevant broad incumbent because it both buys insurance IT services and competes for mandates in the German market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/BROCKHAUS_AG
• GitHubgithub.com/BROCKHAUS-AG
• YouTubeyoutube.com/@brockhaus_ag/?sub_confirmation=1
• Facebookfacebook.com/BROCKHAUSAG1
• LinkedInlinkedin.com/company/brockhaus-ag
• Instagraminstagram.com/brockhaus_ag

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Brockhaus Lünen