District 19 Community Services Board

What District 19 Community Services Board does

District 19 Community Services Board, operating as Greater Reach Community Services Board (GRCSB), is a Virginia state-designated Community Services Board providing public behavioral health, mental health, substance use, and developmental disability services to residents of Virginia's District 19 catchment. Headquartered at 20 West Bank Street in Petersburg, Virginia, the organization employs 51-100 staff and operates a portfolio of mandated services including Same Day Access (walk-in behavioral health intake), the 988 Lifeline (suicide prevention and crisis intervention), a Community and Crisis Department, Narcan distribution for opioid overdose response, a digital Resource Library, and a curated Behavioral Health Links directory. Service access is delivered through multiple 24-hour crisis hotlines (local, toll-free, and Emporia-area), in-person walk-in centers, and an informational website.

The organization's operational model is built on direct human clinical and crisis intervention services rather than on proprietary technology platforms. Digital infrastructure consists of a CivicPlus government website, a Samanage employee service desk, an iRecruit recruitment platform, and a multi-channel social media presence (Facebook, LinkedIn, Instagram) supported by a quarterly newsletter cadence. No software products, mobile applications, APIs, or technology integrations are listed. There are no patents, trademarks, or proprietary data assets disclosed.

GRCSB's revenue model is public-sector appropriation-based. As a governmental entity under the Virginia Department of Behavioral Health and Developmental Services, the organization is funded through state and local government allocations, with services provided at no direct cost to eligible individuals. No commercial pricing, contracts, or revenue streams are disclosed. The organization has no parent company, no subsidiaries, no funding rounds, and no M&A activity, consistent with its character as a designated unit of local government fulfilling a state-mandated service role.

Name

District 19 Community Services Board

Legal name

Greater Reach Community Services Board

Website

https://d19csb.com

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

District 19 Community Services Board (DBA Greater Reach Community Services Board) is a Virginia-designated Community Services Board providing public behavioral health, crisis intervention, and substance use services to Petersburg-area residents through 24-hour hotlines, walk-in access, and community programs.

Ownership category

akta.pro rank

Product category

Community Behavioral Health Services

NAICS

Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industry

Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Behavioral health services
• Mental health crisis
• Substance abuse treatment
• Community services board
• Crisis intervention

Headquarters

HQ city

Petersburg

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure

Distribution channels2 records

Marketing channels5 records

Core offering

District 19 Community Services Board (operating as Greater Reach Community Services Board) is a Virginia-designated Community Services Board providing publicly-funded behavioral health services to residents of Petersburg and the surrounding District 19 service area. It delivers a continuum of care including same-day access to mental health and substance abuse services, 24/7 crisis intervention via the 988 Lifeline and local hotlines, community-based mental health programs, opioid overdose response resources, and a digital resource library for community education and support.

Product overview

Greater Reach Community Services Board operates as a community services board providing behavioral health and crisis services to the Petersburg, Virginia area. The organization offers a coordinated portfolio of services including same-day access to care, the 988 Lifeline crisis hotline, community and crisis intervention programs, a resource library, and connections to opioid reversal resources. The services are delivered through multiple channels including their website, crisis hotlines, and community outreach, rather than as a software product platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Same Day Access

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves5 records

Expansion highlights3 records

Regional players

• Loudoun County Community Services Board: Virginia CSB delivering behavioral health, crisis, and developmental disability services in Loudoun County. Operates under the identical CSB statutory model but in a different geographic catchment with a more affluent demographic profile.
• Arlington County Community Services Board: Virginia CSB providing behavioral health and developmental disability services in Northern Virginia. Comparable in mission and statutory framework, but serves a different, more urbanized district with different demographic and funding dynamics.

Emerging players

• Crisis Text Line: National 24/7 crisis intervention service providing text-based support. Comparable in providing crisis-line service delivery and behavioral health intake, but operates nationally and via a different channel (text vs. voice) than the CSB.

Direct peers

• Chesterfield Community Services Board: Another Virginia Community Services Board providing behavioral health, developmental disability, and substance use services in an adjacent district under the same state-mandated CSB framework. Directly comparable in mission, funding model, and service portfolio.
• Richmond Behavioral Health Authority: Virginia's behavioral health authority serving the City of Richmond, operating the same CSB model with crisis services, outpatient behavioral health, and Same Day Access. Operates in the same region (adjacent to District 19) and the same statutory framework.
• Fairfax-Falls Church Community Services Board: Largest Virginia CSB, providing the same core CSB service portfolio (crisis, behavioral health, developmental services) within a designated regional catchment under Virginia DBHDS oversight.
• Prince William County Community Services Board: Virginia CSB offering behavioral health, intellectual/developmental disability, and substance use services under the same state CSB framework. Comparable in scope, regional authority, and 24/7 crisis line operations.
• Henrico Area Mental Health & Developmental Services: Virginia CSB providing behavioral health, developmental disability, and crisis services to Henrico County. Closely comparable in service mix (mental health, substance abuse, crisis intervention) and Virginia CSB funding model.

Broad incumbents

• Pinnacle Treatment Centers: Private multi-state behavioral health and substance use treatment provider operating residential and outpatient programs in Virginia. Overlaps with the subject organization on substance use and mental health services, but operates under a private-pay/insurance model rather than state appropriation.
• Virginia Department of Behavioral Health and Developmental Services (DBHDS): State-level agency that oversees and funds all Virginia CSBs including District 19. Not a direct peer in service delivery, but defines the regulatory and funding framework within which the subject organization operates.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/district19csb
• LinkedInlinkedin.com/company/982164/admin/dashboard
• Instagraminstagram.com/greaterreachcsb
• Xx.com/d19csbexec

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about District 19 Community Services Board