The London Medical Clinic

What The London Medical Clinic does

The London Medical Clinic Limited is a private, partner-owned multi-disciplinary medical clinic operating from a single 3,600+ square foot facility on the 9th floor of 1 Duddell Street in Central, Hong Kong. Founded in 2012 by three UK-trained general practitioners — Dr Lily Wong, Dr Tony Wong, and Dr Gordon Cheung — the clinic delivers general practice, an in-house specialist referral panel (gastroenterology, cardiology, orthopaedics, general surgery, paediatric surgery, psychiatry), and a broad allied health portfolio (physiotherapy and Clinical Pilates, osteopathy, podiatry, chiropractic, acupuncture, psychology and counselling, dietetics, homeopathy, dental). Diagnostic and procedural offerings include health screening packages ('My Physical'), child and travel vaccination, sexual health screening, cryotherapy, minor surgery, ear wax removal, and an onsite pharmacy with online repeat prescription requests.

The clinic's core technology stack is light and primarily operational: a website with online appointment booking, online repeat prescription requests (since 2016), a dedicated iOS/Android mobile app, and Zoom/Skype-based teleconsultation introduced during the COVID-19 pandemic. There is no proprietary clinical platform, AI/ML tooling, or integrations disclosed. Service delivery is in-person at the Central site, supported by digital scheduling and remote consultation channels.

Commercially, TLMC operates a professional services revenue model with quote-based, per-consultation pricing that is not publicly disclosed. Revenue is generated across B2C individual/family visits (the primary segment, including expatriates), B2B corporate contracts (pre-employment medicals, executive screening, drug and alcohol testing, travel vaccinations), and a discounted domestic helper health check stream. Direct billing arrangements with insurance companies reduce patient friction. The clinic employs 11-50 staff, is Hong Kong domiciled as a private limited company, is explicitly not affiliated with The London Clinic Ltd in the UK, and has no disclosed external institutional investment or funding rounds.

Name

The London Medical Clinic

Legal name

The London Medical Clinic Limited

Website

https://thelondonmedicalclinic.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

The London Medical Clinic is a privately owned, multi-disciplinary medical clinic in Central, Hong Kong, founded in 2012 by UK-trained doctors. It offers general practice, in-house specialists, allied health therapies, dental, and an onsite pharmacy to expatriate families, individuals, and corporate clients.

Ownership category

akta.pro rank

Product category

Private Medical Clinic Services

NAICS

Offices of Physicians (62111), Offices of Physicians, Mental Health Specialists (621112), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Outpatient Mental Health & Counseling Clinics (HLAFABAC)

akta.pro secondary industry

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

Keywords

• Private medical clinic
• General practice services
• Specialist medical referrals
• Health screening packages
• Vaccination and travel medicine

Headquarters

HQ city

Central

HQ country

Hong Kong SAR China

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Medical Consultations: The clinic generates revenue primarily through consultation fees for GP services, specialist consultations, physiotherapy, psychology, and other allied health services. Patients pay per visit or per consultation.
2. Health Screening Packages: Comprehensive health check packages including 'My Physical' annual examinations, sexual health screening, domestic helper medicals, pre-employment checks, and corporate health screenings.
3. Vaccinations and Travel Medicine: Revenue from administering vaccines including childhood vaccinations, travel vaccines, HPV, influenza, and specialty vaccines like Shingrix and meningitis vaccines.
4. Onsite Pharmacy: In-house pharmacist dispenses medications directly to patients. Repeat prescriptions available for stabilized chronic conditions after doctor consultation.
5. Corporate Services: Customized health services to companies including pre-employment medicals, drug and alcohol testing, executive screening, annual health check-ups, and travel vaccinations for corporate clients.
6. Dental Services: Dental and orthodontic services including routine dental care, orthodontics (Invisalign, metal braces, clear braces), crowns, bridges, root canals, and cosmetic procedures.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

The London Medical Clinic is a multi-disciplinary private medical clinic in Central, Hong Kong, offering general practice consultations, specialist referrals, allied health services (physiotherapy, osteopathy, podiatry, psychology, psychiatry, dietetics, acupuncture, homeopathy, chiropractic), health screening packages, vaccinations, dental and orthodontic services, minor surgery, sexual health screening, and an onsite pharmacy. The clinic serves both individual/family patients and corporate clients from a 3,600 sq ft facility.

Product overview

The London Medical Clinic (TLMC) is a UK-trained, Hong Kong-based private medical clinic founded in 2012, offering a comprehensive portfolio of medical services spanning primary care, specialist referrals, allied health therapies, and digital health services. The clinic operates from a 3,600 sq ft facility in Central, Hong Kong, serving families and corporate clients. The service portfolio includes core General Practitioner services for men's and women's health, corporate medicals, and health check programs ('My Physical'); specialist medical services through in-house specialists in gastroenterology, cardiology, orthopaedics, general surgery, and paediatrics; allied health services including physiotherapy & Clinical Pilates, osteopathy, podiatry, psychology, psychiatry, acupuncture, homeopathy, and dietetics; and clinical procedures such as child vaccination, travel clinic, STD screening, cryotherapy, minor surgery, ear wax removal, dental services, and an onsite pharmacy. The clinic also provides digital health services through online appointment booking and repeat prescription request systems, with teleconsultation capabilities introduced during the COVID-19 pandemic. This multi-disciplinary approach allows the clinic to serve as a one-stop healthcare destination with both in-person and virtual consultation options.

Differentiator

Problem solved

Functional benefit

Products and services

• Men's Health Services Comprehensive health services for men including health screens, erectile dysfunction treatment, fertility counselling, male menopause management, prostate examination, sexual health screening, and smoking cessation.
• Women's Health Services Women's health services including cervical cancer PAP exams, family planning, IUD/Mirena coil insertion and removal, breast examination, sexual health testing, pregnancy tests, menopause management, osteoporosis testing, and pre-marriage screening.
• Corporate Health Services Customisable corporate health programs including pre-employment medicals, partnership medicals, drug and alcohol testing, executive screening medicals, annual health check-ups, influenza and travel vaccinations, with direct billing arrangements.
• Health Check Programs ('My Physical') Annual male and female physical checkups including medical history questionnaire, physical examination, personalised results report with graphs, and follow-up. Additional packages for sexual health, child/teenage health, domestic helper medicals, adoption medicals, premarital checks, fertility checks, and corporate health checks.
• Child Vaccination Services Childhood vaccination services following HK Department of Health recommendations, including DTaP-IPV Hib, Pneumococcal, Hepatitis A & B, Rotavirus, MMR, Chickenpox, TB BCG, Meningitis ACWY and B, Japanese Encephalitis, Influenza, and HPV Gardasil.
• Travel Clinic Travel medicine service providing destination-specific vaccinations including Typhoid, Tetanus, Polio, Japanese Encephalitis, Rabies, Meningitis, Hepatitis A & B, and malaria prophylaxis advice.
• Sexual Health Screening (STD Clinic) Comprehensive STD testing and treatment services including Chlamydia, Gonorrhoea, Herpes, HIV rapid and standard testing, Hepatitis B & C, Syphilis, HPV, Mycoplasma, Ureaplasma, and Trichomonas with same-day HIV testing available.
• Dental and Orthodontic Services Family dental and orthodontic services including routine dental care, Invisalign, metal and clear braces, crowns and bridges, dentures, root canal treatment, teeth whitening, and gum disease treatment by qualified dentists from the US and UK.
• Psychology and Counselling Psychology services including Cognitive-Behavioural Therapy (CBT) and Psychodynamic Therapy for adults, adolescents, couples, and families. Also includes psycho-educational assessment.
• Psychiatry Psychiatric services including specialist consultations for mental health conditions with expertise in child psychotherapy studies and treatment since 2015.
• Physiotherapy and Clinical Pilates Physiotherapy services including spinal assessment, manual therapy, acupuncture, Clinical Pilates with Reformer, ante-natal and post-natal care, and post-operative rehabilitation.
• Osteopathy Osteopathic treatment using joint manipulation, deep tissue massage, myofascial release, cranial osteopathy, and neural treatment for musculoskeletal pain and movement dysfunction.
• Podiatry Services Podiatry services including lower limb biomechanics, orthotics prescription, sports injuries treatment, nail surgery, fungal nail laser therapy, verruca treatments, diabetic foot screening, and pediatric foot care.
• Chiropractic Services Chiropractic treatment focusing on spinal joint misalignments, musculoskeletal performance, circulation enhancement, hormonal balance, pulmonary function, and neural function improvement for children (from 3 years) and adults.
• Homeopathy Services Homeopathic medicine services including treatment for allergies, digestive issues, skin conditions, sleep issues, immunity balancing, hormonal and weight issues. Also includes SIBO testing for gastrointestinal issues and IBS.
• Dietitian Services Registered dietitian services for weight management programs, cardiac rehabilitation nutrition, diabetes management, lipid disorder counseling, gestational diabetes support, allergy management, and kidney disease nutrition.
• Cryotherapy Non-invasive procedure using super-chilled liquid nitrogen to freeze and remove skin lesions, stubborn warts and verrucae by forming ice crystals inside cells causing cell death.
• Minor Surgery On-site minor surgical procedures including mole removal, skin papilloma excision, and small lump removal with local anesthesia, suturing, and biopsy for histology.
• Ear Wax Removal Ear irrigation service using electronic ear syringe to remove earwax buildup with controlled water flow at body temperature, plus suctioning options.
• Onsite Pharmacy In-house pharmacy dispensing medication and vaccinations directly to patients, including repeat prescriptions for chronic conditions and international medication substitutions.
• In-House Specialist Referral Service Medical specialist referral service with in-house visiting specialists including Gastroenterology & Hepatology, General Surgery, Cardiology, Orthopaedics & Traumatology, and Paediatric Surgery, with coordination of hospital referrals and insurance letters.
• Teleconsultation Services Virtual medical consultations available via Zoom for patients who cannot attend in person, including those with respiratory symptoms or who need home COVID-19 testing. Skype consultations available for psychiatry and psychology services.
• COVID-19 Testing Services COVID-19 PCR and antibody testing service at an approved Hong Kong laboratory (Pathlab) for travel certificates, fitness to return to work, or symptom concerns.
• Pre-Employment Medicals Pre-employment health examinations for corporate clients including medical history, examination, and written report of results.
• Domestic Helper Health Check Comprehensive medical check for domestic helpers including full history, examination, investigations, and written report with reduced consultation rates.
• Online Appointment Booking Online appointment booking system allowing patients to schedule consultations with any doctor or specific clinicians including specialists, physiotherapists, psychologists, and dietitians, with choice of date and time slot.
• Online Repeat Prescription Request Online drug prescription request service for existing patients, vetted by regular doctors with email or telephone notification when medication is available.

Quantifiable outcome

• Comprehensive health check programs with personalized results, easy-to-understand graphs, and practical advice to minimize health risks
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered minor and core.

• DoctorsDirectminorOthersReferral partnership for after-hours urgent medical problems. When the clinic is closed, patients with urgent medical issues are directed to contact DoctorsDirect, a private GP on-call service operating at www.doctorsdirect.com.hk.
• Top Private HospitalscoreStrategic or Co-development PartnerThe clinic arranges specialist appointments and referrals to top private hospitals for screening and surgeries such as colonoscopy and endoscopy. The nursing team coordinates referrals and insurance letters. Specialists provide patient updates to clinic doctors ensuring continuity of care.
• Insurance CompaniescoreChannel Partner/ Reseller/ DistributorDirect billing services available for corporate clients and patients with appropriate insurance coverage. Companies can set up direct billing arrangements for employee health services. Insurance letters provided for specialist consultations.

Scale indicators3 records

Recent moves7 records

Expansion highlights4 records

Emerging players

• Doctor Anywhere: Singapore-headquartered digital health and telehealth platform with a Hong Kong presence. Adjacent emerging player that competes with TLMC's teleconsultation service and could capture virtual-care patient flow over time.

Direct peers

• OT&P Healthcare: Hong Kong-based private medical group with multiple clinics providing family medicine, specialists, and allied health services primarily to expatriates. Comparable in multi-disciplinary offerings and expatriate customer focus.
• Central Health Medical Practice: Hong Kong private multi-specialty clinic offering GP, specialist, and allied health services to expatriates and corporate clients. Most directly comparable peer in terms of multi-disciplinary model, expat focus, and Central HK catchment.
• Dr. Vio & Partners: Hong Kong private medical practice offering family medicine and specialist services with an expat and local focus. Comparable mid-sized peer with similar multi-doctor private clinic structure.

Regional players

• Raffles Medical Group (Hong Kong): Singapore-headquartered private healthcare group with a Hong Kong clinic presence serving expatriates and corporate clients. Comparable in GP/family medicine model but operates across multiple Asian markets rather than as a Hong Kong specialist.

Broad incumbents

• Quality HealthCare Medical Services: One of Hong Kong's largest private clinic networks (backed by Tencent) providing GP, specialist, dental, and allied health across many locations. Overlaps with TLMC in service mix but operates at much larger scale with broader geographic coverage.
• Hong Kong Sanatorium & Hospital: Premier private hospital in Happy Valley offering comprehensive multi-specialty services. Larger incumbent that competes with TLMC for premium-segment and corporate patients and absorbs specialist referral flow.
• Matilda International Hospital: Established Hong Kong private hospital on The Peak serving expatriates and affluent local families with multi-specialty inpatient and outpatient services. Larger-scale incumbent offering overlapping clinical capabilities with TLMC's specialist referral network.

Market position

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/thelondonhk

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The London Medical Clinic