Infotic

What Infotic does

Infotic S.A. is a Colombian mixed-economy corporation (Sociedad Anónima de Economía Mixta) founded in 2006, headquartered in Bogotá with a regional office in Manizales, and majority-owned (51%) by Infimanizales — the municipal financing and development entity of Manizales — with the balance held by private investors including Tecnología y Finanzas, 3T Business Partners, and Inversiones Tecnológicas del Siglo XXI. The company delivers integration, outsourcing, and IT services to Colombian public-sector institutions, operating under the core brand INFOTIC Soluciones Inteligentes alongside sub-brands for vehicle impound logistics (Patios y Grúas), telemedicine, and child-safe internet filtering (Internet Sano/INFOTIC Kids).

The service portfolio spans nine integrated categories: connectivity (Red Digital RSI, ADSL, satellite, wireless), IT infrastructure (networks, servers, storage, cloud), document management (classification, indexing, custody), information security (SOC operations, vulnerability analysis, ISO/IEC 27001-certified), technology platforms (chatbots with NLP/sentiment analysis, BPM), logistics operations (specialized transport, warehousing), BPO (contact center, correspondence, HR, finance), and IT consulting. Notable proprietary platforms include the SIBUS unified transport fare-collection and fleet-control system deployed in the Área Metropolitana de Barranquilla, an Environmental Big Data Platform integrating 417 sensors across 25+ applications for Cundinamarca/CAR, and a Solar Power System for rural and remote government facilities. The company has obtained ISO 9001, ISO/IEC 27001, and RUC certifications and scored 94/100 on the Procuraduría-mandated transparency index.

Infotic operates a sales-led, enterprise field-sales go-to-market model with dedicated account managers (Gerentes de Cuenta) covering national ministries, autonomous agencies, and departmental/municipal governments, and participates in SECOP public procurement processes. Revenue is generated through multi-year professional services, managed services, and BPO contracts priced per project; the company reported 2023 operational revenue of COP 108.87 billion (approximately USD 27–28 million), up from COP 50.28 billion in 2020, representing roughly 29% CAGR, with 2023 operating costs at 68% of revenue. The company serves over 50 government institutions and self-finances through operational income without shareholder capital injections.

Name

Infotic

Legal name

INFOTIC S.A.

Website

https://infotic.co

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Government IT Services

NAICS

Computer Systems Design and Related Services (54151), Other Computer Related Services (541519)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

akta.pro secondary industries

IT Operations, Event & Incident Management (NOC/SOC-to-ITSM) (BPAEAJAH), IT Program/Project Management (PMO) & Delivery Assurance (BPAEAAAO), Fleet, Asset Tracking & Telematics Location Platforms (BPAMANAF)

Keywords

• IT services
• Government technology solutions
• Business process outsourcing
• Connectivity services
• Document management services

Headquarters

HQ city

Bogotá

HQ country

Colombia

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Professional Services: Technology implementation, IT consulting, project management, and specialized technical services for government institutions
2. Managed Services: Ongoing technology operations, connectivity services, document management, and logistics support
3. BPO Services: Business process outsourcing including Contact Center, Correspondence, HR, Finance and Administration, and Mobility services

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

INFOTIC S.A. provides integrated technology, connectivity, IT infrastructure, document management, cybersecurity, logistics operations, BPO, and IT consulting services to Colombian government institutions at national, departmental, and municipal levels. The company also delivers specialized technology products including a unified transport system (SIBUS), environmental monitoring Big Data platform, AI-powered chatbot, and photovoltaic solar energy solutions.

Product overview

INFOTIC S.A. is a mixed-economy company providing comprehensive intelligent solutions for the public and private sectors. The company operates under the main brand INFOTIC Soluciones Inteligentes and offers specialized sub-brands including INFOTIC Patios y Gruas (vehicle transport solutions), INFOTIC Telemedicina (telemedicine), and Internet Sano (safe internet filtering). Core service categories include: Conectividad (connectivity services including Red Digital RSI, ADSL, satellite, wireless), Infraestructura TI (networks, servers, storage, cloud), Gestión Documental (document management), Seguridad de la Información (cybersecurity and SOC services), Plataformas Tecnológicas (chatbots, BPM, multipurpose platforms), and Operative services (Operación Logística, Soluciones BPO, Consultoría). Notable technology products include Solar Power System for photovoltaic energy, SIBUS for unified transport systems, Chatbot Platform with NLP capabilities, and Environmental Big Data Platform integrating 417 sensors for environmental monitoring.

Differentiator

Problem solved

Functional benefit

Brands

• INFOTIC Patios y Gruas: Solutions for vehicle transfer and deposit services
• INFOTIC Salud (Telemedicina)
• INFOTIC Kids (Internet Sano)

Products and services

• INFOTIC Soluciones Inteligentes Comprehensive intelligent solutions brand encompassing logistics operations, BPO, connectivity, IT infrastructure, document management, information security, technology platforms, and consulting for enterprises and government institutions.
• INFOTIC Patios y Gruas

Quantifiable outcome

• Revenue growth from $50.28B COP (2020) to $108.87B COP (2023)
• +2 more outcomes

Named customers15 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature6 records

Partnerships

Four partnerships are on record, tiered core and minor.

• INFIMANIZALES Holding CompaniescoreStrategic or Co-development PartnerINFOTIC is part of the INFIMANIZALES corporate holding, which includes utilities and service companies: Aguas de Manizales, Cable Aéreo, CBEC, Efigas, Emas, Frigocentro, People Contact.
• FENOGE (Fondo Energético Nacional para la Operación de Grandes Empresas)minorStrategic or Co-development PartnerPartnership for photovoltaic solar energy pilot projects in rural municipalities, targeting vulnerable populations with limited purchasing power.
• Corporación Autónoma Regional de Cundinamarca (CAR)coreStrategic or Co-development PartnerInteradministrative contract for environmental monitoring platform with IoT sensors, chatbot for agricultural commerce, and solar energy solutions for municipalities.
• Colegio Mayor de AntioquiaminorStrategic or Co-development PartnerAcademic cooperation agreement for joint activities promoting academic development and student community benefit.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Infosys: Indian IT services multinational with growing Latin American presence, including Colombia, providing similar IT consulting, systems integration, and managed services to enterprise and government clients at global scale.
• Accenture: Global IT services and consulting leader with major Colombian operations serving both private and public sector clients, providing overlapping capabilities to Infotic but at much larger scale with broader geographic footprint.
• Globant: Argentine-founded global digital transformation and IT services firm with Colombian operations, offering overlapping IT consulting and digital services but at significantly larger scale and global brand recognition.
• Tata Consultancy Services (TCS): Indian global IT services giant with active Colombian operations serving government and enterprise clients with consulting, systems integration, and BPO services — a direct competitor on larger-scale government modernization tenders.

Direct peers

• Stefanini Group: Brazilian-origin global IT services and consulting firm with strong Colombian operations providing IT outsourcing, infrastructure, and digital transformation services — competing for similar enterprise and government IT engagements in Colombia.
• Indra Sistemas: Spanish IT services and systems integrator with a major presence across Latin America, particularly in government, defense, and transport verticals — already listed as an Infotic technology partner, indicating direct overlap in Colombian public-sector IT contracts and tender competition.
• Sonda S.A. Largest pure-play Latin American IT services company, headquartered in Chile, with operations across the region including Colombia, offering systems integration, managed services, and digital transformation comparable to Infotic's public-sector IT portfolio.
• TIVIT: Brazilian IT services and digital transformation provider offering cloud, managed services, and IT infrastructure solutions comparable to Infotic's infrastructure and managed services portfolio across Latin America.
• Softtek: Mexican-origin IT services company with established Colombian nearshore delivery centers providing application management, IT consulting, and BPO comparable to Infotic's services across LATAM.
• NEORIS: Latin American IT consultancy (now part of Globant) with operations in Colombia providing systems integration, digital transformation, and IT consulting comparable to Infotic's professional services and integration offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCKpLsL0YWpygyHPZmwwfnKw
• Facebookfacebook.com/61567076967431
• LinkedInlinkedin.com/company/infotic
• Instagraminstagram.com/infoticsoluciones
• TikToktiktok.com/@infoticsoluciones
• Xx.com/INFOTICSA

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infotic