Spokane Treatment and Recovery Services

What Spokane Treatment and Recovery Services does

Spokane Treatment and Recovery Services (STARS) is a non-profit behavioral health agency founded in 1980 and headquartered in Spokane, Washington, operating a six-program continuum of care for adults with substance use disorders and co-occurring mental health conditions. The service portfolio comprises SUD and DUI/Mental Health Assessments, Sobering/Triage and Transition services, 24/7 Withdrawal Management (sub-acute and acute detoxification with self-administered medication protocols), two gender-segregated residential treatment facilities (Cub House for men and Karen's House for women), and Co-Occurring Intensive Outpatient Services that coordinate with the higher-acuity programs. STARS serves the Inland Northwest region with three owned physical sites — 628 S. Cowley St. (withdrawal management and sobering), 105 W. 3rd Ave. (outpatient and assessments), and the two residential houses — and embeds a Hospital Diversion program that channels emergency department referrals into the continuum alongside court-mandated DUI assessments. The technology underpinning the offering is clinical rather than digital: evidence-based practices, ASAM six-dimension assessments, individualized treatment planning, psychiatric medication management, and human-delivered individual and group therapy, with no proprietary AI, digital platform, or software product disclosed.

The business model is reimbursement-driven under Washington's managed Medicaid framework: STARS accepts Molina, Community Health Plan of Washington, Coordinated Care, and Amerigroup/Wellpoint and explicitly does not accept private insurance, supplemented by a sliding-fee scale for income-qualified clients and cash/card payments. As a 501(c)-style non-profit, the organization is governed by a Board of Directors (led by President Stacey Chay, Vice President Shad St. Paul, Treasurer Vincent Cardiel) and accepts charitable contributions via Network for Good and an Amazon wishlist for program supplies, but donations are supplementary rather than primary revenue. Referrals flow through a community-embedded GTM motion — healthcare providers, court systems, social services, and self/walk-in intake — rather than traditional demand-generation channels, with marketing limited to a functional website, a Facebook page, and an email mailing list. STARS employs 11-50 staff under Executive Director Ryan Kent (since 2014) with a tenured clinical leadership team (Joseph C Peloso III since 2005, Jackie Ford since 2005, Eric Deno since 2014, Maria Korneychuk since 2015) and is actively hiring behavioral health technicians, SUDP/Ts, and co-occurring therapists, indicating ongoing capacity expansion. The organization operates within a competitive behavioral health landscape specific to Eastern Washington but benefits from 44 years of community trust, licensed program status, and referral integration that constitute its principal defensibility.

Name

Spokane Treatment and Recovery Services

Legal name

Spokane Treatment and Recovery Services

Website

https://spokanerecovery.org

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

11–50 employees

Short description

Spokane Treatment and Recovery Services (STARS) is a Spokane, Washington non-profit behavioral health agency operating a six-program continuum — assessments, sobering/triage, 24/7 withdrawal management, two residential houses (Cub House for men, Karen's House for women), and outpatient/IOP — for Medicaid-covered adults with substance use and co-occurring mental health conditions across the Inland Northwest.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220), Psychiatric and Substance Abuse Hospitals (6222)

SIC

Services-Health Services (8000), Services-Social Services (8300), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Residential Substance Use Rehabilitation (Inpatient Rehab) (HLAFACAE)

akta.pro secondary industries

Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN), Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO)

Keywords

• Substance use disorder treatment
• Behavioral health services
• Mental health treatment
• Residential addiction treatment
• Withdrawal management services

Headquarters

HQ city

Spokane

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Medicaid Reimbursement: STARS accepts Medicaid from multiple providers (Molina, Community Health Plan of Washington, Coordinated Care, and Wellpoint/Amerigroup/Wellpoint) for substance use disorder and mental health treatment services.
2. Client Fees and Sliding Scale Payments: The organization accepts cash and card payments from clients, with a sliding fee scale available for those who qualify based on income.
3. Donations and Charitable Contributions: As a non-profit organization, STARS accepts donations through Network for Good and Amazon wishlist contributions for program supplies.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Spokane Treatment and Recovery Services (STARS) is a non-profit behavioral health agency that provides a full continuum of care for substance use disorders and co-occurring mental health conditions. Services span assessments, 24/7 withdrawal management, sobering and triage, gender-specific residential treatment (Karen's House for women, Cub House for men), and co-occurring intensive outpatient programs, all delivered at owned facilities in Spokane, Washington.

Product overview

Spokane Treatment and Recovery Services (STARS) is a non-profit behavioral health agency offering a comprehensive continuum of care for substance use disorders and mental health conditions. The organization operates as a single unified service portfolio comprising six interconnected programs: Assessments (SUD and Mental Health evaluations), Sobering/Triage and Transition services, Withdrawal Management (24/7 detox), Karen's House (women's residential), Cub House (men's residential), and Outpatient/Intensive Outpatient Services. These programs are designed to address client needs at every stage of treatment, with coordinated referrals between levels of care from crisis intervention through outpatient recovery support.

Differentiator

Problem solved

Functional benefit

Brands

• Karen's House: Women's residential treatment facility providing services for individuals with mental health conditions and substance use disorders within a therapeutic home-like environment.
• Cub House

Products and services

• Assessments Substance Use Disorder (SUD) and Mental Health assessments provided to help clients access care or fulfill court requirements, structured around the American Society of Addiction Medicine's six dimensions.
• Sobering, Triage and Transition Safe and supervised environment for intoxicated individuals offering a temporary therapeutic space for monitoring until functionally sober (up to 23 hours and 59 minutes), with assessment and referral to appropriate behavioral health services.
• Withdrawal Management 24/7, 365-day-a-year program for adults presenting with sub-acute or acute withdrawal symptoms, offering clinical consultation, self-administered medications, and referral to medication-assisted treatment when appropriate.
• Karen's House Women's residential treatment facility providing services for individuals with mental health conditions and substance use disorders within a therapeutic home-like environment, including group counseling, individual therapy, and medication management.
• Cub House Men's residential treatment facility providing services for individuals with mental health conditions and substance use disorders within a therapeutic home-like environment, including daily groups, individual counseling, medication monitoring, and transportation services.
• Outpatient (Co-Occurring Intensive Outpatient Services) Full range of mental health and substance use disorder treatment services including behavioral health assessments, individualized treatment plans, group and individual therapy, case management, and psychiatric medication evaluation, coordinated with other STARS programs.

Named customers3 records

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Lakeside-Milam Recovery Centers: Pacific Northwest non-profit substance use disorder treatment provider offering residential, detoxification, and outpatient services. Directly comparable to STARS in geography (Washington State), non-profit status, and multi-level SUD care continuum.
• Sundown M Ranch: Washington State-based non-profit residential and outpatient substance use disorder treatment provider serving adults and adolescents. Directly comparable to STARS in mission, non-profit status, and Pacific Northwest regional focus.

Broad incumbents

• Hazelden Betty Ford Foundation: Large national non-profit provider of residential and outpatient substance use disorder and co-occurring mental health treatment. Comparable to STARS in operating model (non-profit, full continuum of SUD care including residential and outpatient), though at national scale versus STARS' regional Spokane footprint.
• Acadia Healthcare: Large publicly traded behavioral health operator with extensive psychiatric and substance use disorder treatment facilities. Comparable to STARS in providing withdrawal management, residential, and outpatient SUD services, though at national scale and for-profit.
• Caron Treatment Centers: Non-profit addiction treatment provider offering residential, outpatient, and co-occurring disorder programs at a multi-region scale. Closely comparable to STARS in terms of integrated co-occurring treatment model and gender-specific residential offerings.
• Recovery Centers of America: Regional-network substance use disorder treatment operator with multiple inpatient and outpatient facilities. Comparable to STARS in operating co-occurring treatment programs across the full continuum of care, though at a multi-state scale.

Emerging players

• Talbott Recovery: Specialized substance use disorder treatment provider offering residential and outpatient programs for professionals and adults. Comparable to STARS in offering residential SUD programs with outpatient/continuing care components.
• Ideal Option: Addiction medicine provider with a strong Spokane, Washington presence offering outpatient medication-assisted treatment. Comparable to STARS as a same-market SUD treatment option, though narrower scope (MAT-focused outpatient vs. STARS' full continuum including residential).

Regional players

• Valley Cities Behavioral Health: Washington State non-profit behavioral health agency offering mental health and substance use disorder treatment across multiple sites. Comparable to STARS as a regional non-profit behavioral health provider serving Medicaid populations in Washington.

Others

• Catholic Charities of Spokane: Spokane-area non-profit social services and behavioral health provider. Comparable to STARS as a same-market, non-profit agency providing behavioral health and social support services to Medicaid and low-income populations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/STARSspokane
• LinkedInlinkedin.com/company/spokane-treatment-and-recovery-servicesofficial

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Spokane Treatment and Recovery Services