Vivu Travel

What Vivu Travel does

Vivu Travel is a privately held Vietnam-based tour operator founded in 2006 by Nguyen Minh Tuan and legally registered as KT Adventure. The company sells guided tour packages across five Southeast Asian countries — Vietnam, Cambodia, Laos, Myanmar, and Thailand — with a portfolio of 348 tours covering 44 Vietnam destinations and 150+ hotel partnerships. Core products are pre-designed itineraries (classic, family, luxury, adventure, honeymoon, and budget variants) ranging from 1-day to 30+ day durations, alongside fully customized tailor-made tours designed by private travel consultants. Supporting services include private transportation (4-, 7-, and 16-seat vehicles), domestic and regional flight bookings, hotel reservations (2-star to luxury 5-star), and visa processing via the Vietnam Visa Provider sub-brand (vietnamvisaprovider.com).

The business operates as a direct-to-consumer travel agency with no third-party resellers. Customers submit free, no-commitment travel inquiries through the website, which are routed to private travel consultants providing 24/7 support with typical response times of 0.5-23.5 hours. Pricing is unit-based per service (e.g., $32 for a 4-seat airport transfer, $40-$200+ per hotel night), with a low 15-30% booking deposit requirement, 100% refund guarantee, and seasonal surcharges. The technology layer is a conventional online booking platform with inquiry forms and SEO-optimized destination content; there is no disclosed API, mobile app, or AI/ML capability.

Vivu Travel holds International Tour Operator License No. 01-258/TCDL-GPLHQT and is a member of VNAT, PATA (since 2015), VISTA, and ASTA. The company operates from a Hanoi headquarters with regional offices in Ho Chi Minh City, Hue, and Sapa, plus representative offices in Bangkok, Siem Reap, and Luang Prabang. It has served over 40,000 customers cumulatively, holds a #5 TripAdvisor ranking among 2,987 Hanoi tours, and earned the 2024 TripAdvisor Travelers' Choice award. The owner-operator remains the founder, and the company is bootstrapped with no disclosed external funding.

Name

Vivu Travel

Legal name

KT ADVENTURE

Website

https://vivutravel.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Vivu Travel is a privately held Vietnam-based tour operator, founded in 2006, selling guided multi-country tour packages across Vietnam, Cambodia, Laos, Myanmar, and Thailand to individual travelers, couples, families, and small groups via a direct-to-consumer model with private travel consultants.

Ownership category

akta.pro rank

Product category

Tour Operator Services

NAICS

Tour Operators (56152), Travel Agencies (561510)

akta.pro primary industry

Private/Customized Multi-Day Tour Operators (THAKADAC)

akta.pro secondary industry

Custom Itinerary Planning with Booking & Fulfillment (Full-Service) (THAKAOAO)

Keywords

• Guided tour packages
• Travel agency services
• Indochina tour operator
• Private travel consulting
• Visa processing services

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Tour Packages: Customized and pre-designed tour packages covering Vietnam, Cambodia, Laos, Myanmar, Thailand, and Indochina. Packages range from 2-day to 30+ day tours with varying accommodation levels and include transportation, guides, and activities.
2. Transportation Services: Private transfers and transportation services including airport transfers, city tours, and inter-city transportation in various vehicle sizes (4-seat, 7-seat, 16-seat) across Vietnam
3. Flight Booking: Domestic and regional flight ticket booking services within Vietnam and between Indochina countries
4. Hotel Booking: Hotel reservation services across all tour destinations with various star levels from 2-star to luxury 5-star properties
5. Visa Processing Services: Vietnam visa on arrival processing through vietnamvisaprovider.com brand, providing expedited visa arrangements for international travelers

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels10 records

Core offering

Vivu Travel is a Hanoi-based tour operator that designs and sells customized and pre-designed guided tour packages covering Vietnam, Cambodia, Laos, Myanmar, and Thailand, with 348 tour offerings ranging from 1-day to 30+ day itineraries. The company bundles private transportation, professional multilingual guides, hotel reservations, and flight booking into each package, and supports travelers with 24/7 private travel consultant service. A sub-brand, Vietnam Visa Provider, delivers Vietnam visa-on-arrival processing as a standalone service.

Product overview

Vivutravel is a Vietnam-based tour operator offering a comprehensive portfolio of travel services across Vietnam and the Indochina region (Cambodia, Laos, Myanmar, Thailand). The core offering consists of guided tour packages organized by destination country and travel style (classic, family, luxury, adventure, honeymoon, budget). These are supported by add-on services including transportation (private transfers), flight booking, hotel reservations, visa processing (via Vietnam Visa Provider sub-brand), and customized travel planning. The company operates primarily as a B2C travel agency with a network of private travel consultants providing 24/7 support.

Differentiator

Problem solved

Functional benefit

Products and services

• Vietnam Tours
• Indochina Tours
• Cambodia Tours
• Laos Tours
• Thailand Tours
• Myanmar Tours
• Vietnam Visa Provider
• Transportation Services
• Flight Booking Services

Quantifiable outcome

• Over 40,000 satisfied customers served since 2006
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Pacific Asia Travel Association (PATA)coreStrategic or Co-development Partner · 1 January 2015Official member since 2015, providing industry networking, best practices access, and credibility within the Pacific Asia travel industry.
• Vietnam National Administration of Tourism (VNAT)coreStrategic or Co-development PartnerOfficial member of Vietnam National Administrator of Tourism, demonstrating regulatory compliance and industry recognition as a legitimate international tour operator in Vietnam.
• Vietnam Tourism Association (VISTA)coreStrategic or Co-development PartnerMember of Vietnam Tourism Association (VISTA), supporting industry standards and local tourism development in Vietnam.
• American Society of Travel Agents (ASTA)minorStrategic or Co-development PartnerMember of ASTA, providing access to American travel industry standards and market connections.
• Vietnam AirlinescoreChannel Partner/ Reseller/ DistributorPrimary airline partner for domestic and regional flights within Vietnam and Indochina. Flight prices prominently displayed on website with Vietnam Airlines as main carrier.
• Hotels and Accommodations (150+)coreChannel Partner/ Reseller/ DistributorPartnership with 150+ hotels across Vietnam, Cambodia, Laos, Thailand, and Myanmar. Hotels are carefully selected and undergo yearly inspection to ensure quality standards.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Buffalo Tours: Long-established Vietnam and Indochina tour operator offering private and group tours, hotel bookings, and ground services across the same countries Vivu Travel serves, with a similar inbound-traveler focus.
• Mango Voyages: Vietnam-based inbound tour operator offering tailor-made Vietnam, Cambodia, and Laos tours with private guides, comparable in scale and product mix to Vivu Travel's private-tour business.
• Travel Indochina: Australia-headquartered tour operator specializing in custom and small-group Indochina (Vietnam, Cambodia, Laos) itineraries. Closely comparable to Vivu Travel in product offering, customer segment, and multi-country private-tour focus.
• Indochina Voyages: Vietnam-based tour operator offering customized Vietnam, Cambodia, Laos, and Thailand itineraries with private guides and drivers, directly competing with Vivu Travel's custom-tour core proposition.
• Vietnam Original Travel: Vietnam-focused inbound tour operator designing private, tailor-made Vietnam and Indochina tours with similar consultant-led service model and comparable multi-country itineraries.
• Hello Vietnam: Vietnam-based DMC offering custom private tours, hotel bookings, and transfers in Vietnam and surrounding countries, overlapping Vivu Travel's service portfolio and inbound customer base.

Broad incumbents

• Intrepid Travel: Large global small-group adventure tour operator with a substantial Southeast Asia portfolio including Vietnam and Cambodia, competing for the same cultural and adventure traveler segment but at much larger scale.
• Klook: Asia-focused online travel activities platform offering tours, attractions, transfers, and local experiences across Vietnam and Indochina, representing the digital OTA competitive threat to traditional operators like Vivu Travel.
• G Adventures: Global adventure tour operator with multi-country Indochina itineraries (Vietnam, Cambodia, Laos, Thailand). Overlaps with Vivu Travel in cultural and adventure tour offerings, though operates at significantly larger scale.
• GetYourGuide: Global OTA for tours, activities, and attractions with growing Vietnam and Southeast Asia inventory, competing for the same inbound leisure traveler demand as Vivu Travel via self-serve online booking.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/vivutravel
• YouTubeyoutube.com/channel/UCtNGvICOtKiO8H2a5riT5Qw
• Facebookfacebook.com/110196812373090
• LinkedInlinkedin.com/company/vivutravel
• Instagraminstagram.com/vivutravel

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vivu Travel