What D-TECH does

D-TECH (legal entity D-Tech Solutions, DBA D-Tech Billing and Claims) is a privately-held, founder-owned dental billing and revenue cycle management firm headquartered in Largo, Maryland (metro DC area), founded in 1998 by CEO DeVon Banks. The company provides outsourced insurance claims management, patient billing, payment posting, and account reconciliation services to small and mid-sized dental practices across the United States, acting as an extension of each practice's back office. Its core product is daily remote access into clients' practice management systems for billing operations, with a supplementary add-on service that delivers Dentrix practice management software training, HIPAA training, and HR/financial compliance support.

The underlying technology is a secure remote-access workflow that allows D-TECH billing specialists to log into each client's practice management environment (predominantly Dentrix) to submit claims, track insurance aging, post payments, and reconcile accounts without requiring on-site presence. The firm pairs each client with a dedicated account manager and billing specialist, runs a 90-day onboarding process, and conducts monthly review calls. Differentiators cited include a 98% retention rate, no-contract client relationships (some spanning 17+ years), and a holistic operational support model that incorporates compliance with state, federal, and ADA billing guidelines as well as HIPAA, PCI-DSS, GDPR, CCPA, and CalOPPA.

D-TECH generates revenue through managed-service fees for revenue cycle management and through professional services fees for Dentrix training; pricing is not publicly disclosed and is custom-tailored per practice. Go-to-market is sales-led with national US coverage via a remote-first delivery model, supported by content marketing, SEO, and Calendly-driven discovery sessions. The firm is bootstrapped with no disclosed institutional investment, no subsidiaries, and a small leadership team consisting of the CEO, a Director of Dental Billing, and a Director of Human Resources. The customer base is overwhelmingly SMB dental practices, with no large enterprise anchors disclosed.

Name

D-TECH

Legal name

D-Tech Solutions

Website

https://dtechbc.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

D-TECH is a privately-held, founder-owned dental billing and revenue cycle management firm that provides remote claims processing, patient billing, and Dentrix software training to small and mid-sized dental practices across the United States, reporting a 98% retention rate.

Ownership category

akta.pro rank

Product category

Dental Billing and Revenue Cycle Management

NAICS

Office Administrative Services (5611)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

Dental Support Services Organizations (Non-Clinical MSO/Back-Office Platforms) (HLABAKAN)

akta.pro secondary industry

Dental & Vision Claims & Utilization Management (FSAIAHAM)

Keywords

• Dental billing services
• Revenue cycle management
• Insurance claims processing
• Dental practice management
• Dental software training

Headquarters

HQ city

Upper Marlboro

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Revenue Cycle Management Services: Comprehensive billing and claims management services for dental practices including claim submissions, claims aging management, medical claims submission, and patient billing. Revenue is generated through operational support fees where the company acts as an extension of the dental practice to optimize revenue flow.
2. Software Training Services: Dentrix practice management software training services provided during onboarding and ongoing throughout the partnership. Training includes scheduling, appointment lists, treatment planning, family file data entry, code charge entry, reports and data analytics, HIPAA compliance, HR, and financial management.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

D-TECH provides outsourced revenue cycle management for dental practices, accessing client Dentrix practice management systems remotely on a daily basis to submit insurance claims, post payments, send patient statements, retrieve electronic remittances, reconcile accounts, and follow up on aged claims. The company also delivers Dentrix software training covering scheduling, treatment planning, code charge entry, reports, HIPAA compliance, and HR/financial workflows.

Product overview

D-TECH offers a unified billing and revenue cycle management service for dental practices, consisting of two integrated offerings: Billing and Claims (core service) handles daily claim submissions, insurance payments, patient billing, and account reconciliation; and Software Training (add-on module) provides Dentrix practice management software training. Together, these services enable dental practices to focus on patient care while D-TECH manages the business operations backend.

Differentiator

Problem solved

Functional benefit

Products and services

• Billing and Claims (Revenue Cycle Management) Outsourced revenue cycle management service for dental practices. D-TECH remotely accesses client practice management systems daily to submit insurance claims, post payments, send patient statements, retrieve electronic payments from insurance companies, reconcile payments, and make account adjustments. Includes claims submission, claims aging, medical claims submission (e.g., TMJ, sleep apnea, oral surgery), and patient billing with a dedicated toll-free call center.
• Software Training (Dentrix Practice Management Training) Dentrix practice management software training service delivered to dental practices during onboarding and on an ongoing basis. Includes scheduling, appointment lists, treatment planning, family file data entry, code charge entry, reports and data analytics, HIPAA compliance, HR, and financial management, provided via monthly training sessions of 2–4 hours.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• DentrixcoreTechnology or IntegrationD-TECH has a former Dentrix Certified Trainer of 15+ years on staff. They provide training and support for Dentrix practice management software as part of their service offerings. The partnership enables them to help dental practices maximize their Dentrix investment through comprehensive software training including scheduling, treatment planning, reports and data analytics.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Curve Dental: Curve Dental provides cloud dental practice management software with integrated billing and reporting, competing with Dentrix-centric workflows that D-TECH is built around.
• Open Dental: Open Dental offers open-source dental practice management software with billing and insurance modules, representing an alternative PMS stack that competes for the same dental practices D-TECH serves.
• Access Healthcare: Access Healthcare delivers outsourced revenue cycle management and billing services across healthcare including dental-adjacent specialties, offering a scaled services competitor to D-TECH's SMB-focused model.
• Medusind: Medusind is a larger revenue cycle management and billing services provider serving dental and medical specialties, overlapping with D-TECH on outsourced dental claims processing at greater scale.
• Waystar: Waystar provides enterprise-scale healthcare revenue cycle and claims management technology, including dental and ambulatory workflows, offering a much larger incumbent alternative to D-TECH's RCM services.
• Planet DDS (Denticon): Planet DDS offers cloud-based Denticon dental practice management with built-in billing and claims workflows, representing a broader platform alternative that competes with D-TECH's services layer.

Direct peers

• Vyne Dental: Vyne Dental provides dental-specific revenue cycle management, claims processing, and payer connectivity solutions, directly overlapping with D-TECH's core billing and claims service for dental practices.
• Sikka Software: Sikka Software provides practice management integrations and apps that connect to dental PMSs for billing, payments, and analytics, operating as a software-enabled competitor to D-TECH's remote-access RCM approach.
• eAssist Dental Solutions: eAssist Dental Solutions offers outsourced dental billing and insurance claim management to practices nationwide, competing head-to-head with D-TECH in the dental RCM services niche.

Emerging players

• Dental Intelligence (DentalIntel): Dental Intelligence provides SaaS analytics, patient engagement, and revenue optimization for dental practices, overlapping with D-TECH's practice-performance optimization value proposition through a software lens.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/dtechbc
• Facebookfacebook.com/dtechbc
• LinkedInlinkedin.com/company/dtechbc

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about D-TECH