Ordago

What Ordago does

Ordago is a French B2B telecommunications operator that exclusively serves the médico-social sector, providing fixed telephony (Centrex hosted PBX, SIP trunking, PoPC softswitch), mobile telephony, multi-technology internet connectivity (ADSL, VDSL, SDSL, FTTH Pro, dedicated fiber, 4G/5G, WiFi bridges) with multi-operator redundancy, Enterprise Mobility Management (EMM) for mobile-fleet control, VPN MPLS/IP Sec security, mobile insurance, smartphone recycling, and a Studio voice-message service with text-to-speech. The company was founded in 2012 by Jérôme Coulanges, is led by Directrice Générale Muriel Coulanges, and operates as a SARL under the STELOGY brand following its 2023 union with the Stelogy group; it is headquartered in Poilley, France, with an operational address in Villeneuve-Lès-Bouloc.

The company monetizes primarily through monthly subscription contracts for fixed lines, mobile lines, internet and EMM licenses sold to home-care and dependency service providers (SAAD, SSIAD and similar associations), supplemented by hardware sales, mobile insurance premiums and add-on services such as the Ordago Contact app. Its go-to-market is sales-led and enterprise-focused, combining direct field sales targeting large médico-social organizations with inside-sales handling mid-market accounts via website eligibility testing and scheduled advisor consultations. Distribution is reinforced through co-development partnerships with dominant sector software publishers Groupe Up (Domatel Mobile, since 2014) and Arche MC2 (reinforced 2022), as well as carrier infrastructure provided by Sewan Communication since the 2015 transition from distributor to service operator.

Scale signals reported by the company include more than 1,000 client organizations, over 75,000 active mobile lines, more than 2,000 fixed telephony lines, and more than 51,000 EMM licenses deployed across Metropolitan France. Value propositions center on regulatory alignment with Decree n° 2023-608 (Service Autonomie à Domicile), extended-hours call routing for caregivers and on-call services, secure mobile fleet supervision, and a bundled device-plus-connectivity-plus-insurance proposition that creates cross-sell within each client relationship. Headcount is reported at 11-50 employees, and revenue is not publicly disclosed.

Name

Ordago

Legal name

ORDAGO, SARL

Website

https://ordago.fr

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Ordago is a French B2B telecom operator that exclusively serves the médico-social sector, providing hosted telephony, mobile, multi-technology internet, EMM and connected-device services to over 1,000 home-care and dependency-service organizations across Metropolitan France.

Ownership category

akta.pro rank

Product category

Medico-Social Telecommunications Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

VoIP Access & ITSP Services (HDAIAHAD)

akta.pro secondary industries

Voice Quality, Monitoring & Analytics (QoS/QoE, call recording, compliance) (HDAIAHAM), Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK)

Keywords

• Hosted telephony services
• Mobile telecom plans
• Enterprise mobility management
• Medical-social communications
• Multi-technology connectivity

Headquarters

HQ city

Saint-sauveur

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Fixed Telephony Services: Hosted telephony (Centrex) and SIP Trunk services for telephone switchboards. Includes features like call routing, CTI coupling, call back requests, scheduling, and statistics. Revenue generated from monthly subscriptions and per-user fees.
2. Mobile Telephony Services: Mobile line services including unlimited call/SMS/MMS plans (France and EU) with data volumes from 1GB to 1TB. Revenue from per-line monthly subscriptions.
3. Internet & Connectivity: High-speed internet solutions including multi-technology options (FTTH, 4G/5G, DSL variants). Revenue from connectivity subscriptions with bandwidth-based pricing.
4. EMM Licenses: Enterprise Mobile Management licenses for mobile fleet management, security, and remote device configuration. Revenue from per-device or fleet licensing.
5. Mobile Device Sales: Sale of specialized smartphones, tablets, and accessories for médico-social professionals. Revenue from one-time hardware purchases.
6. Mobile Insurance: Innovative mobile insurance covering accidental damage, oxidation, and theft with replacement within 72 hours. No deductible, no depreciation, no hidden costs.
7. Smartphone Recycling Program: Free smartphone recycling service collecting old mobile devices. Revenue generated through resale value donated to partner associations as part of RSE commitments.
8. Studio Pro: Professional voice message creation service with customizable voices and music options.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Ordago is a French telecom operator that provides turnkey telephony, mobile, internet connectivity, and Enterprise Mobility Management (EMM) solutions exclusively to organizations in the médico-social sector, including home care providers (SAAD, SSIAD), associations, and public health bodies. Its offering combines hosted Centrex telephony, multi-technology internet with VPN security, mobile plans with optional insurance and device procurement, EMM for mobile fleet supervision, and complementary services such as text-to-speech voicemail creation and a smartphone recycling program, all aligned with Décret n° 2023-608 home autonomy requirements.

Product overview

Ordago is a French telecom operator specializing in the medical-social sector, offering an integrated portfolio of telecommunications services organized around four core pillars: Fixed Telephony (hosted Centrex with features like call routing, CTI, and call center capabilities), Internet & Cybersecurity (multi-technology connectivity with MPLS/VPN solutions), Mobile Telephony (with data plans and device procurement), and Enterprise Mobility Management (EMM for mobile device security and management). The portfolio includes complementary modules such as Studio (voice message creation with text-to-speech), mobile insurance, smartphone recycling, and the Ordago Contact mobile app with virtual assistant. All services are designed specifically for home care, home assistance, and medical-social organizations, with features addressing sector-specific regulatory requirements including the 2023 Décret Service Autonomie à Domicile.

Differentiator

Problem solved

Functional benefit

Products and services

• Téléphonie Fixe (Hosted Centrex Fixed Telephony) Hosted Centrex telephony exchange adapted for the medical-social sector, providing automatic call routing, computer-telephony integration (CTI), callback requests, statistics, waiting music, and intelligent switchboard capabilities for home care structures. Sold as a recurring subscription service to organizations in the médico-social sector.
• Internet & Cybersécurité (Internet & Connectivity) High-speed connectivity solutions including ADSL, VDSL, SDSL, FTTH Pro, dedicated fiber, 4G/5G, and WiFi bridge technologies, with multi-operator redundancy and VPN MPLS / VPN IP Sec security for data transport. Sold on recurring subscriptions to organizations needing resilient and secure connectivity across multiple sites and field workers.
• Gestion Terminaux Mobiles (EMM) Enterprise Mobility Management solution for securing and managing mobile devices, applications, and data on caregiver fleets, with real-time supervision, security rule deployment, remote device control, and App' only and PlayStore g\u00e9r\u00e9 modes. Delivered to medical-social organizations needing compliance-grade mobile fleet security.
• Téléphonie Mobile (Mobile Telephony) Mobile telecom services including unlimited call/SMS/MMS packages in France and EU, data plans from 1GB to 1TB, and mobile device procurement tailored for mobile médico-social professionals. Sold as recurring per-line subscriptions.
• Ordago Contact (Application) Mobile application featuring the Emma virtual assistant that enables users of Ordago services to quickly reach technical support and customer advisors through a simple click. Available on iOS App Store and Google Play, serving as a digital customer support entry point for Ordago's medico-social clients.

Quantifiable outcome

• 75,000+ mobile lines and 2,000+ fixed lines managed
• +3 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature10 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Stelogy GroupcoreStrategic or Co-development Partner · 1 January 2023Union with Stelogy Group in 2023 marking a new phase for Ordago. This merger enables growth while preserving Ordago's identity, providing greater strength and performance through shared resources and expanded market reach.
• Arche MC2coreStrategic or Co-development Partner · 1 January 2022Partnership reinforcement in 2022 with Arche MC2, a software publisher for the médico-social sector, providing integrated solutions and strengthened support for shared clients.
• WIKOminorStrategic or Co-development Partner · 1 January 2017Collaboration in 2017 with WIKO smartphone manufacturer to design and commercialize the first smartphone dedicated to médico-social sector professionals. This specialized device guarantees secure usage without side effects for Domatel Mobile application.
• Sewan CommunicationcoreTechnology or Integration · 1 January 2015Strategic partnership signed in 2015 enabling Ordago's transition from telecom distributor to telecom service operator. Sewan provides underlying infrastructure and carrier services supporting Ordago's hosted telephony and connectivity solutions.
• Groupe UpcoreStrategic or Co-development Partner · 1 January 2014Partnership established in 2014 with Groupe Up, a software publisher for the médico-social sector, for the launch of Domatel Mobile application. The collaboration ensures quality support and service continuity for clients through combined telecommunications and software expertise.
• Colosse aux pieds d'argileminorOthersAssociation created in 2013 by Sébastien Boueilh, former rugby player and abuse victim, focused on prevention and awareness of sexual violence, bullying and harassment. In 8 years, 220,000 children sensitized and 1,800 victims supported. Ordago's smartphone recycling value is donated to this association.
• Atxik MathieuminorOthersAssociation created to help Mathieu, a 22-year-old pelota player injured in 2016, with daily expenses, rehabilitation, equipment and social inclusion. Ordago's smartphone recycling value is donated to this association.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/ordago-telecom

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ordago