What Phoenix House does

Phoenix House is a nonprofit substance use disorder treatment organization founded in 1967 and headquartered in Long Island City, New York, operating across four U.S. states: California, Florida, New York, and Texas. The organization delivers its services through a peer-led recovery and harm reduction treatment model in which individuals with lived recovery experience serve as peer counselors, recovery coaches, and street outreach workers. Its core offering consists of direct substance use disorder treatment services, including peer counseling, recovery coaching, harm reduction, and workforce development programs designed to create employment pathways for clients in recovery.

The organization serves individuals with substance use disorders, with a particular concentration of activity in New York City following its selection in May 2026 as one of seven community-based organizations to receive funding under a $12 million NYC Opioid Settlement Fund investment. This grant will support the creation of 500 new peer specialist positions over four years and aligns with the city's HealthyNYC goal of reducing overdose deaths 25% by 2030.

Phoenix House generates revenue through two primary streams: insurance reimbursement, as it is in-network with most major insurance carriers and accepts Medicaid at some locations, and government grants and settlement funds. The organization does not employ commercial marketing techniques; client acquisition occurs through community partnerships, government referrals, and insurance network visibility. Its distribution is anchored by physical treatment facilities in four states, with services delivered directly to individuals rather than through a technology platform or distributed channel model.

Name

Phoenix House

Legal name

Phoenix Houses

Website

https://phoenixhouse.org

Company type

Private

Founded year

1967

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Phoenix House is a nonprofit substance use disorder treatment organization founded in 1967, operating across California, Florida, New York, and Texas. It delivers peer-led addiction recovery, harm reduction, and workforce development services to individuals with substance use disorders.

Ownership category

akta.pro rank

Product category

Substance Use Disorder Treatment & Rehabilitation

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220), Residential Mental Health and Substance Abuse Facilities (62322)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)

akta.pro secondary industries

Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO), Residential Substance Use Rehabilitation (Inpatient Rehab) (HLAFACAE)

Keywords

• Substance use disorder treatment
• Addiction recovery services
• Peer-led recovery programs
• Harm reduction services
• Rehabilitation centers

Headquarters

HQ city

Long Island City

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Government Grants and Settlement Funds: Phoenix House receives government funding from opioid lawsuit settlements to support peer-led addiction recovery programs, workforce development, and street outreach services. The $12 million NYC investment will fund 500 additional peer workers over four years.
2. Insurance Payments: Phoenix House is in-network with most major insurance carriers and accepts Medicaid at some locations, generating revenue through reimbursement for treatment services provided to patients.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Phoenix House is a nonprofit organization that delivers substance use disorder treatment through peer-led addiction recovery and harm reduction programs. Services include peer counseling, street outreach, recovery coaching, and workforce development delivered at treatment facilities across California, Florida, New York, and Texas, with insurance and Medicaid accepted.

Product overview

Phoenix House operates as a single unified nonprofit service offering rather than a platform-plus-modules architecture. Their core offering consists of substance use disorder treatment services, specifically peer-led addiction recovery and harm reduction programs. The organization operates across four states (California, Florida, New York, Texas) and receives funding from government sources such as NYC's Opioid Settlement Fund to support expanded peer specialist positions, mobile outreach, and workforce development at community-based locations.

Differentiator

Problem solved

Functional benefit

Products and services

• Addiction Recovery Services

Quantifiable outcome

• 28% reduction in overdose deaths in NYC in 2024
• +1 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered minor.

• Fortune SocietyminorOthers · 6 May 2026Co-recipient of the $12 million NYC Opioid Settlement Fund investment for peer-led recovery services; one of seven community-based organizations receiving funding alongside Phoenix House.
• Samaritan Daytop VillageminorOthers · 6 May 2026Co-recipient of the $12 million NYC Opioid Settlement Fund investment for peer-led recovery services; one of seven community-based organizations receiving funding alongside Phoenix House.
• Odyssey HouseminorOthers · 6 May 2026Co-recipient of the $12 million NYC Opioid Settlement Fund investment for peer-led recovery services; one of seven community-based organizations receiving funding alongside Phoenix House.
• ExponentsminorOthers · 6 May 2026Co-recipient of the $12 million NYC Opioid Settlement Fund investment for peer-led recovery services; one of seven community-based organizations receiving funding alongside Phoenix House.
• Community Health Action of Staten IslandminorOthers · 6 May 2026Co-recipient of the $12 million NYC Opioid Settlement Fund investment for peer-led recovery services; one of seven community-based organizations receiving funding alongside Phoenix House.
• The PillarsminorOthers · 6 May 2026Co-recipient of the $12 million NYC Opioid Settlement Fund investment for peer-led recovery services; one of seven community-based organizations receiving funding alongside Phoenix House.

Scale indicators4 records

Recent moves4 records

Expansion highlights5 records

Broad incumbents

• Hazelden Betty Ford Foundation: Nation's largest nonprofit addiction treatment provider, operating residential, outpatient, and recovery housing across multiple states. Comparable core service line and nonprofit model, with substantially larger scale and broader geographic reach than Phoenix House.
• Montefiore Health System - Addiction Psychiatry: Large New York health system operating outpatient and residential addiction medicine programs, including peer support components. Comparable geographic overlap and SUD service line, but embedded within a broader hospital system rather than standalone nonprofit.
• Caron Treatment Centers: National nonprofit addiction treatment operator offering residential, outpatient, and recovery support programs. Comparable in nonprofit structure and clinical SUD offerings, though more geographically concentrated in Pennsylvania and Florida.

Direct peers

• Odyssey House: New York-based nonprofit providing residential and outpatient substance use disorder treatment, recovery housing, and harm reduction services. Directly comparable as a NYC SUD nonprofit and named co-recipient of the same NYC Opioid Settlement Fund investment.
• Fortune Society: New York nonprofit providing reentry, substance use treatment, and harm reduction services with a strong peer-specialist workforce. Comparable model and target population; also co-recipient of the same NYC settlement fund tranche.
• Samaritan Daytop Village: Large New York-area nonprofit offering residential substance use treatment, mental health services, and recovery housing. Direct peer in scope, geography, and funding profile; also named co-recipient of the same $12M NYC opioid settlement investment.
• Community Health Action of Staten Island: New York nonprofit delivering harm reduction, substance use treatment, and recovery support services. Comparable peer-led model and population focus; also a co-recipient of the $12M NYC settlement investment.
• Exponents: New York-based nonprofit providing substance use treatment, harm reduction, and peer-led recovery services. Directly comparable service mix and target population; named co-recipient of the same NYC opioid settlement funding.

Emerging players

• Bay Mark Health Services: Multi-state for-profit provider of medication-assisted treatment, outpatient SUD, and counseling services. Comparable outpatient SUD and opioid treatment offerings but operates under a for-profit ownership model and broader national footprint.
• The Praxis Initiative: Peer-run recovery community organization providing harm reduction, recovery coaching, and workforce development in NYC. Overlaps directly with Phoenix House's peer-led, street-outreach, and recovery-coaching offerings at smaller scale.

Market position

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Phoenix House