What Process Intelligence does

Process Intelligence (Pi) is a UK-based privately-held software and systems specialist founded in 1987 that delivers custom-developed software, systems integration, and proprietary module licensing for technical, industrial, and commercial applications. The company operates with 1-10 employees from a single UK headquarters (Evesham/Worcestershire area) and serves primarily biotech/pharmaceutical research organizations and industrial control/automation clients. Pi's project portfolio spans laboratory-scale and pilot plant fermentation systems, bioprocess information and management systems, high-throughput screening systems for drug discovery, direct digital and supervisory control systems, batch and process automation, and laboratory robotics.

Pi's technology foundation rests on proprietary applications environments and function libraries accumulated over nearly four decades, which are combined with third-party software components, custom-developed code, and integrated hardware (I/O devices, laboratory and industrial analytical equipment, process equipment). The company differentiates through deep integration expertise spanning both software and hardware, with stated experience interfacing a very wide range of technical and industrial equipment and supporting networked and distributed applications. Pi's competitive advantages are concentrated in systems integration interoperability (rated strong), proprietary function libraries (moderate), and domain specialization in biotech/pharma and industrial control (moderate).

Revenue is generated through four streams: custom software development (professional services), standard software and hardware modules drawn from proprietary libraries (one-time license), systems integration services (professional services combining software and hardware), and long-term service and support contracts (managed services spanning the full project lifecycle). Pi operates a consultative, direct sales-led go-to-market with no intermediary channels, no public pricing, and no disclosed partnerships or integrations. Marketing is limited to an informational website, and customer engagement is initiated through phone and email to develop project specifications. No external funding, leadership team, named customers, or geographic footprint beyond the UK headquarters are disclosed in available source material.

Name

Process Intelligence

Website

https://processintelligence.co.uk

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

1–10 employees

Short description

Process Intelligence (Pi) is a UK-based privately-held software and systems specialist that delivers custom software development, systems integration, and proprietary module licensing primarily to biotech/pharmaceutical research and industrial control/automation clients.

Ownership category

akta.pro rank

Headquarters

HQ city

Ebrington

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales

Revenue model

1. Custom Software Development: Development of software designed to specific customer requirements, supporting customer choice of operating systems and development tools while leveraging Pi's function libraries and applications environments.
2. Standard Software and Hardware Modules: Supply of standard software and hardware modules from proprietary software libraries and hardware designs.
3. Systems Integration Services: Systems integration services combining software and hardware resources, integrating input/output devices, third-party applications, and Pi modules into fully functional applications.
4. Long-term Service and Support: Ongoing service and support services for installed systems and software applications, providing full software and hardware expertise throughout the project lifecycle.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Process Intelligence (Pi) designs and develops custom software and integrated systems for technical, industrial, and commercial applications. The firm supplies bespoke software development, standard software and hardware modules from proprietary libraries, systems integration across software/hardware resources, and long-term service and support. Core application areas include bioprocess and pharmaceutical R&D systems (fermentation, cell culture, high throughput screening), industrial control and automation (direct digital/supervisory control, batch and process automation, laboratory robotics), and broader technical/commercial system integrations.

Product overview

Process Intelligence (Pi) operates as a custom software development and systems integration firm rather than a product-based company. Pi provides specialized software and systems for technical, industrial, and commercial applications, offering both customized software development services and standard software/hardware modules from their proprietary libraries. The portfolio encompasses laboratory automation solutions (fermentation systems, high throughput screening, laboratory robotics), industrial control systems (direct digital control, batch automation, process automation), and systems integration services. Pi's approach centers on their proprietary applications environments and function libraries, which serve as the foundation for delivering customized solutions across biotech/pharma, industrial control, and laboratory automation domains.

Differentiator

Problem solved

Functional benefit

Products and services

• Laboratory-Scale and Pilot Plant Fermentation Systems Custom-designed fermentation systems for laboratory-scale and pilot plant applications, serving biotech and pharmaceutical research and development needs in microbial and cell culture.
• Bioprocess Information and Management Systems Information and management systems designed for bioprocess operations, supporting biotech and pharma companies in managing fermentation and cell culture processes.
• High Throughput Screening Systems for Drug Discovery Automated screening systems designed for high throughput drug discovery applications, enabling rapid testing and analysis in pharmaceutical research.
• Direct Digital and Supervisory Control Systems Control systems providing direct digital control and supervisory control capabilities for industrial automation applications.
• Batch and Process Automation Systems Automation solutions for batch processing and continuous process control in industrial environments.
• Laboratory Robotics Robotic systems designed for laboratory automation, enabling automated handling and processing of samples and experiments.
• Systems Integration Services Integration of input/output devices (computer peripherals, laboratory and industrial analytical and process equipment), third-party applications, Pi modules, customized software, networked/distributed applications, and supply and integration of hardware components into fully integrated applications.
• Customized Software Development Custom software development services tailored to specific customer requirements, supporting various operating systems and development tools, with expertise in user interfaces, database applications, networked systems, and interfacing to a wide range of technical and industrial equipment.
• Standard Software and Hardware Modules Supply of standard software and hardware modules from Pi's proprietary software libraries and hardware designs, used as building blocks in customer projects.
• Long-Term Service and Support Ongoing service and support for installed systems and software applications, providing full software and hardware expertise throughout the project lifecycle.

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators1 record

Recent moves3 records

Expansion highlights3 records

Direct peers

• Hamilton Company: Specialized lab automation and robotics vendor with strong bioprocess and drug discovery applications. Comparable to Pi's lab robotics and high throughput screening capabilities.
• Tecan Group: Laboratory automation and robotics provider serving drug discovery and bioprocess applications. Comparable to Pi's laboratory robotics and high throughput screening product offerings.

Broad incumbents

• AVEVA Group: UK-based industrial software firm specializing in engineering and process manufacturing software. Comparable to Pi's industrial control and systems integration focus, though AVEVA operates at enterprise scale with productized platforms.
• Cytiva (Danaher): Major bioprocess solutions provider (formerly GE Biopharma) offering bioreactors, process control software, and bioprocess information management. Comparable to Pi's biotech/pharma applications portfolio at a much larger scale.
• Emerson Automation Solutions (DeltaV): Major process automation and DCS vendor whose DeltaV platform handles batch and process automation for pharmaceutical and industrial customers. Comparable to Pi's direct digital and supervisory control offerings.
• Rockwell Automation: Global industrial automation and information provider serving process and discrete manufacturing. Comparable to Pi's industrial control and batch automation offerings, though at vastly larger scale.
• Sartorius AG: Global leader in bioprocess equipment and bioprocess information management software. Directly overlaps with Pi's bioprocess, fermentation, and pharma lab automation offerings, though at vastly larger scale and with productized platforms rather than custom integration.
• Honeywell Process Solutions: Process automation incumbent with Experion and PlantCruise platforms serving pharmaceutical and industrial process customers. Directly comparable to Pi's DCS and batch automation offerings.
• Siemens Digital Industries: Dominant industrial automation and digitalization vendor with SIMATIC PCS 7 and similar platforms. Serves the same batch and process automation customer base as Pi.
• ABB Process Automation: Global process automation and industrial software provider with the System 800xA platform. Serves overlapping pharma and industrial control customers to Pi's industrial automation offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Process Intelligence