What Milestones Area Agency on Aging does

Milestones Area Agency on Aging is a nonprofit Area Agency on Aging (AAA) designated by the Iowa Department on Aging to serve 17 counties in southeastern Iowa (Appanoose, Clinton, Davis, Des Moines, Henry, Jefferson, Keokuk, Lee, Louisa, Lucas, Mahaska, Monroe, Muscatine, Scott, Van Buren, Wapello, and Wayne). The organization provides a coordinated portfolio of programs for older Iowans aged 60 and older, organized into three service areas: Nutrition Programs (home-delivered meals, community cafés, nutrition counseling, the Senior Farmers Market Nutrition Program, and food bank resource referrals); Wellness Programs (evidence-based interventions including A Matter of Balance, Tai Chi for Arthritis, and Better Choices Better Health); and Support Programs & Services (SHIIP Medicare counseling, caregiver support, elder abuse prevention, care coordination, and information and assistance). In SFY2024 the agency delivered 283,964 meals, served 2,083 individuals with information/assistance, and assisted 465 caregivers through 325+ volunteers.

Milestones operates three regional offices in Davenport (its headquarters), Burlington, and Ottumwa, with services delivered via home visits, congregate meal sites, caregiver support groups at community venues, and wellness classes. The agency is part of the LifeLong Links network, Iowa's Aging and Disability Resource Center (ADRC). Technology is limited to a TAG-developed website and Mailchimp newsletters; no proprietary platforms or AI systems are in use. Its business model is government-funded: primary revenue derives from federal Older Americans Act funding administered through the Iowa Department on Aging, supplemented by state appropriations, private monetary donations, in-kind corporate contributions (e.g., TBK Bank, Nestlé Purina, Group O, Ray'z Barber Shop), and volunteer labor. Services are provided at low or no cost to eligible older adults based on age (60+) and need-based criteria. The organization is governed by an independent Board of Directors and Advisory Council with no disclosed parent company or institutional investor ownership.

Name

Milestones Area Agency on Aging

Legal name

Milestone Area Agency on Aging

Website

https://milestonesaaa.org

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

101–250 employees

Short description

Milestones Area Agency on Aging is a nonprofit Area Agency on Aging designated by the Iowa Department on Aging, delivering nutrition, wellness, caregiver support, and care coordination services to residents aged 60+ across 17 southeastern Iowa counties.

Ownership category

akta.pro rank

Product category

Aging Services / Senior Social Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industries

Caregiver Support & Education Programs (Center-Based) (HSABANAN), Senior Social Clubs & Community-Based Day Programs (Non-Clinical) (HSABANAK), Community & Senior Center Lifelong Learning Programs (EDAAAMAB), Caregiving, Aging-in-Place & Home Safety Education (For seniors & family caregivers) (EDAAAMAL)

Keywords

• Aging services
• Senior nutrition programs
• Caregiver support
• Evidence-based wellness
• Elder care coordination

Headquarters

HQ city

Davenport

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Government Funding: Federally and state-funded nonprofit providing services to older adults. Receives federal Older Americans Act funding through the Iowa Department on Aging and state appropriations.
2. Private Donations: Accepts monetary donations from individuals and businesses to support programs such as Santa for Seniors and general operations.
3. Volunteer Contributions: Relies on 325+ volunteers (SFY2024) to deliver meals and support services.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Milestones Area Agency on Aging is a nonprofit Area Agency on Aging designated by the Iowa Department on Aging to deliver nutrition, wellness, caregiver support, and information-and-assistance services to older adults aged 60 and older across 17 counties in southeastern Iowa. Core offerings include home-delivered meals, congregate community cafés, nutrition counseling, evidence-based fall-prevention and chronic-condition self-management classes (Tai Chi for Arthritis, A Matter of Balance, Better Choices Better Health), SHIIP Medicare counseling, caregiver respite and support groups, elder abuse prevention, and care coordination services, primarily delivered through three regional offices and partner community sites.

Product overview

Milestones Area Agency on Aging is a social services organization that provides a coordinated portfolio of programs and services for older Iowans across 17 counties in southeastern Iowa. The organization's offerings are organized into three main service areas: Nutrition Programs (including Home Delivered Meals, Community Cafés, Nutrition Counseling, and the Senior Farmers Market Nutrition Program), Wellness Programs (including evidence-based programs like A Matter of Balance, Tai Chi for Arthritis, and Better Choices Better Health), and Support Programs & Services (including Information & Assistance, SHIIP insurance counseling, Caregiver Support, Elder Abuse Prevention, and Care Coordination). These programs are designed to help older adults live safely and independently at home.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Delivered Meals

Quantifiable outcome

• 283,964 home-delivered meals served in SFY2024
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered minor, core and moderate.

• TBK BankminorGTM or Marketing Partner · 16 December 2025TBK Bank supported the Santa for Seniors program by collecting both donated items and monetary contributions to help brighten holidays for homebound older adults.
• Group OminorGTM or Marketing Partner · 16 December 2025Chris Ontiveros of Group O donated 50 gift cards valued at $25 each to support the Santa for Seniors program, bringing warmth and joy to older adults.
• Nestlé PurinaminorGTM or Marketing Partner · 16 December 2025Nestlé Purina gathered essential goods for the Santa for Seniors program, with Melanie Nemeth, HR Coordinator, delivering contributions to the Milestones office.
• Ray'z Barber ShopminorGTM or Marketing Partner · 16 December 2025Ray'z Barber Shop donated 50 gift cards valued at $25 each as part of the Santa for Seniors program.
• LifeLong Links NetworkcoreStrategic or Co-development PartnerMilestones is part of the LifeLong Links network, Iowa's Aging and Disability Resource Center (ADRC), providing coordinated access to services for older adults and people with disabilities.
• KWQC-TVmoderateGTM or Marketing PartnerLocal television station partnership for 'Senior Moments' segment and 'Paula Sands Live' interviews to promote caregiver conferences and home-delivered meal programs.
• Iowa Department on AgingcoreStrategic or Co-development PartnerState government agency that designates and funds Area Agencies on Aging across Iowa, including Milestones serving 17 southeast Iowa counties.
• Bettendorf Public LibraryminorGTM or Marketing PartnerTemporary location for Quad Cities Caregiver Support Group meeting in August, demonstrating community partnership for service delivery.
• Our Lady of the River Church (LeClaire)minorGTM or Marketing PartnerRegular meeting location for caregiver support group meetings on first Monday of each month.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• AARP: Large national aging-services and advocacy organization that operates across the same 50+ population and influences OAA funding and caregiver policy. Comparable as a broad incumbent, though it is primarily an advocacy/insurance/membership body rather than a direct service provider.
• Addus HomeCare Corporation: Public home- and community-based services provider offering personal care, hospice, and home health across multiple states. Comparable as a broad incumbent in the eldercare delivery space; it competes with AAAs for Medicaid HCBS waiver clients in some markets.
• BrightSpring Health Services: Public company providing home- and community-based services including home health, hospice, and pharmacy for complex populations. Comparable as a broad incumbent in the aging services space, though it operates under a for-profit, multi-state model rather than a designated-AAA nonprofit structure.
• National Council on Aging (NCOA): National nonprofit that supports the AAA network, including evidence-based program dissemination and advocacy. Comparable as a broader incumbent shaping policy and funding frameworks that Milestones operates within.

Direct peers

• InnovAge Holding Corp. Operates PACE (Program of All-Inclusive Care for the Elderly) centers that bundle medical, nutrition, and social services for dual-eligible seniors. Comparable to Milestones in targeting frail elders with multidisciplinary support, though PACE adds a capitated Medicaid/Medicare funding layer not present in the AAA model.
• Connections Area Agency on Aging: Southwest Iowa AAA serving a multi-county region. Same Iowa Department on Aging designation structure and Older Americans Act service portfolio, making it a directly comparable peer for benchmarking service volumes and funding.
• Aging Resources of Central Iowa: Another Iowa-designated Area Agency on Aging serving the Des Moines metro and surrounding counties. Directly comparable as a fellow Iowa AAA delivering nutrition, caregiver support, and wellness programs to older adults under OAA pass-through funding.
• Northeast Iowa Area Agency on Aging (NEI3A): Iowa AAA serving a 17-county region in northeast Iowa. Direct peer under identical Iowa Department on Aging funding and program framework, delivering the same menu of OAA nutrition, wellness, and caregiver services.
• Heritage Area Agency on Aging: Iowa Area Agency on Aging serving 29 counties in east-central and northeast Iowa. Direct peer with the same AAA designation, OAA funding model, and nutrition/caregiver service mix as Milestones.

Others

• Meals on Wheels America: National umbrella organization for local home-delivered meal programs, many of which subcontract to AAAs. Comparable as an ecosystem counterpart for Milestones' home-delivered meal service line and a likely federal-funding partner.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/milestonesaaa
• Xx.com/MilestonesAAA
• LinkedInlinkedin.com/company/milestones-area-agency-on-aging

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Milestones Area Agency on Aging