What Samtrans does

Samtrans Omsorgsresor AB is a Swedish specialized passenger transport company headquartered in Solna and operating as a wholly-owned subsidiary of Nobina AB (publ), the Nordic region's largest public transport operator. Founded in 1988 and employing between 501 and 1,000 staff, the company delivers special collective transport services — färdtjänst (paratransit / wheelchair taxi), sjukresor (medical travel), skolskjuts (school transport), and group travel — on behalf of Swedish municipalities and regions, executing approximately 1.7 million passenger trips annually.

The core product portfolio is organized around procurement contracts with Region Stockholm and more than ten Stockholm-area municipalities, supplemented by direct-to-consumer services (Privatresor private wheelchair taxis and the new Ekerö Flex app-based rideshare). Underlying technology includes the Samtrans Resor mobile app with real-time GPS vehicle tracking and BankID-secured login, the Ekerö Flex app with Stripe-powered in-app payment and rideshare dispatch, ISO 9001 and ISO 14001 certified quality and environmental management systems, and a network of contracted taxi companies (åkerier) whose drivers must complete Samtrans's training and certification program.

Revenue is generated primarily through managed-services contracts with public-sector buyers under Swedish public procurement, with secondary transactional revenue from private wheelchair taxi fares (start fee plus distance-based tariff) and fixed-fare Ekerö Flex rides at 43 SEK per journey. Customer quality metrics are externally validated, with 95% driver-treatment satisfaction and 97% booking-center satisfaction recorded by Svensk Kollektivtrafik's Anbaro quality measurement.

Name

Samtrans

Legal name

Samtrans Omsorgsresor AB

Website

https://samtrans.se

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Samtrans is a Swedish specialized transport company (subsidiary of Nobina AB) that provides färdtjänst wheelchair taxis, school transport, and medical travel for Swedish municipalities and regions, plus private wheelchair taxi and app-based rideshare services in the Stockholm area.

Ownership category

akta.pro rank

Headquarters

HQ city

Solna

HQ country

Sweden

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Government Contracts: Primary revenue stream from contracts with Swedish municipalities and regions (Region Stockholm, various Stockholm municipalities) for providing special transport services including färdtjänst (special transport service), sjukresor (medical travel), and skolskjuts (school transport). Contracts are typically multi-year public procurement agreements.
2. Private Wheelchair Taxi: Direct-to-consumer service for private wheelchair taxi trips in Stockholm. Customers pay a start fee plus distance-based fare. Available to anyone regardless of färdtjänst permit status.
3. Ekerö Flex: App-based on-demand taxi service in Ekerö area with ride-sharing. Fixed fare of 43 SEK per single journey, paid via app.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels4 records

Core offering

Samtrans provides specialized transportation services for people with disabilities and special mobility needs in Sweden, primarily in the Stockholm region. Core services include Färdtjänst (paratransit/wheelchair taxi for permit holders), Skolskjuts (school transport for students with special needs or long distances), Sjukresor (medical travel), Privatresor (private accessible taxi without permits), Ekerö Flex (app-based on-demand taxi with ride-sharing), and Gruppresa (group travel for 6+ passengers). The company delivers approximately 1.7 million passenger trips annually under contracts with municipalities and regions.

Product overview

Samtrans Omsorgsresor operates as a platform of specialized transport services for people with special needs, primarily organized under the Nobina Care business area. The core portfolio consists of Färdtjänst (wheelchair taxi services for permit holders), Skolskjuts (school transport), and Privatresor (private accessible travel without permits). These are complemented by Ekerö Flex (app-based taxi service), Gruppresa (group travel), and the Samtrans Resor app for trip management. The company performs approximately 1.7 million person trips annually on behalf of municipalities and regions.

Differentiator

Problem solved

Functional benefit

Brands

• Ekerö Flex: An app-based taxi service launched in 2026, offering flexible, shared rides within a defined area on Ekerö during weekdays 09:00-14:00. Uses electric vehicles and operates on a ride-sharing model.
• Samtrans Resor
• Rullstolstaxi

Products and services

• Färdtjänst (Rullstolstaxi) Wheelchair taxi and medical travel services for passengers granted special transport permits in Stockholm Region. Available 24/7 via telephone booking (08-1200 1200). Provided under supplier agreement with Färdtjänsten (Region Stockholm).
• Skolskjuts (School Transport) School transport service for students who live far from school or need special vehicles due to special needs. Services are ordered by municipalities and cover daily travel to and from school and daily activities.
• Privatresor (Private Wheelchair Taxi) Private wheelchair taxi service available to everyone, even without a special transport permit. Users book and pay for their own accessible travel within Stockholm, with start fee plus distance-based fare and payment via Nets at booking time.
• Ekerö Flex App-based on-demand taxi service for Ekerö operating weekdays 09:00-14:00. Based on ridesharing within a defined area on Ekerö, booked via app, with fixed 43 SEK fare and in-app payment via Stripe. Children up to 12 travel free with paying adult.
• Gruppresa (Group Travel) Group travel service for trips requiring at least 6 passengers using Ftj-cards or when at least three buses are needed. Orders must be submitted 3 days before departure via [email protected] or 08-720 57 50.
• Samtrans Resor App Mobile and web application for viewing planned trips, tracking vehicle location on a map, booking and cancelling trips, and receiving notifications about passenger pickup and drop-off for school transport and scheduled trips.

Quantifiable outcome

• 95% of surveyed travelers satisfied with driver treatment
• +2 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

Five partnerships are on record, tiered flagship, core and minor.

• NobinaflagshipOthersNobina is the parent company and Nordic region's largest public transport company. Samtrans Omsorgsresor operates as part of the Nobina Care business unit alongside Göteborgs Buss and Telepass brands in Stockholm, Västra Götaland, and Skåne. The partnership provides financial stability, brand credibility, and operational synergies across the Nordic transport sector.
• Färdtjänsten (Region Stockholm)coreStrategic or Co-development PartnerSupplier agreement with Region Stockholm's Färdtjänst for wheelchair taxi services. Samtrans is the largest provider of wheelchair taxis in Stockholm, operating under the regional transport authority's framework.
• Åkerier (Taxi Companies)coreChannel Partner/ Reseller/ DistributorNetwork of contracted taxi companies providing vehicles and drivers under Samtrans brand standards. Drivers must have taxiförarlegitimation (taxi driver license), complete Samtrans certification training, and meet quality standards. Åkerier apply to join Samtrans network and receive ongoing training and support.
• Min Stora DagminorStrategic or Co-development PartnerCharitable partnership supporting children with serious illnesses by providing travel to 'big day' experiences. Samtrans donates transportation services as part of Nobina Group's social responsibility initiatives.
• Situation StockholmminorStrategic or Co-development PartnerSamtrans sponsors Situation Stockholm, a newspaper and social enterprise that provides economic assistance to homeless people and supports sellers in their path back to society.

Scale indicators5 records

Recent moves5 records

Expansion highlights6 records

Market position

Weaknesses5 records

Competitive moat5 records

Customer concentration

• Facebookfacebook.com/samtranssverige
• LinkedInse.linkedin.com/company/samtrans-omsorgsresor-ab
• Instagraminstagram.com/samtranssverige
• Xx.com/SamtransSverige

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Samtrans