Israel Postal Company

What Israel Postal Company does

Israel Postal Company (דואר ישראל) is the state-owned national postal operator of Israel, providing universal postal service under government ownership. The company was founded in 2006 as a government company and is headquartered in Jerusalem, operating a nationwide network described as "over 1,000 branch locations" staffed by 5,001-10,000 employees. Its product portfolio spans four core revenue streams: (1) Postal and courier services — domestic mail, international shipping (EMS, ECO POST), door-to-door courier, Click2Post online shipping, MY POST branch-to-home delivery, and the Gett Post 30-minute on-demand service; (2) Financial services through the Post Finance / Bank HaDoar (בנק הדואר) sub-brand — Western Union and EuroGiro international money transfers, reloadable Visa prepaid cards with 10% cashback, foreign currency exchange and delivery, student loans, and account services; (3) Insurance brokerage for car, travel, and new-driver insurance; and (4) an e-commerce storefront at shop.israelpost.co.il. Sub-brands include Bank of the Post, Post Finance, EMS, ECO POST, MY POST, and Gett Post.

The underlying technology platform integrates a physical branch network with a digital services layer comprising iOS and Android mobile applications, an online portal with tracking, branch locator, and appointment booking, and a digital registered mail service. Distribution operates through physical branches, the mobile app, an online shop, a courier delivery fleet, and a network of postal agents/franchisees. The company earns revenue primarily through transaction fees on mail, parcel, remittance, currency, and insurance brokerage services, supplemented by card-based payments processing. Customer segments are bifurcated between individual consumers (universal service mandate) and business customers served through dedicated accounts, EMS business products, ECO POST merchant shipping, and Click2Post delivery-point solutions. Strategic partnerships with Western Union, EuroGiro, Visa, Apple (Apple Pay), and Gett extend the platform's reach into remittances, consumer payments, and on-demand logistics without Israel Post bearing the full technology build cost.

Name

Israel Postal Company

Legal name

Israel Postal Company

Website

https://israelpost.co.il

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Israel Postal Company is the state-owned national postal operator of Israel, providing domestic and international mail, courier, financial (Post Finance), and insurance brokerage services to consumers, SMEs, and government bill payers through 1,000+ branches and a digital platform.

Ownership category

akta.pro rank

Product category

Postal and Logistics Services

NAICS

Postal Service (491110), Postal Service (4911), Postal Service (491), Postal Service (49111), Couriers and Express Delivery Services (4921), Local Messengers and Local Delivery (49221)

SIC

Telegraph & Other Message Communications (4822)

akta.pro primary industry

Post Office Network & Retail Counter Services (TLAAAAAF)

akta.pro secondary industries

Domestic Parcel Post / Ground Parcels (TLAAAAAB), Mail Sorting, Processing & Transport Operations (TLAAAAAH), Postal Banks & Postal Financial Services (FSABAKAJ), International Parcel Post (Inbound/Outbound) (TLAAAAAL), Direct Mail / Marketing Mail & Bulk Mail Services (TLAAAAAJ)

Keywords

• Postal delivery services
• Courier services
• International shipping
• Money transfer services
• Postal banking

Headquarters

HQ city

Jerusalem

HQ country

Israel

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain

Revenue model

1. Postal Services: Core mail and parcel delivery services including domestic mail, international shipping, EMS, and ECO POST for e-commerce sellers
2. Financial Services: Money transfers via Western Union and EuroGiro, prepaid/reloadable cards, currency exchange, banking services through Bank HaDoar (Postal Bank)
3. Insurance Brokerage: Car insurance, travel insurance, and general insurance comparison and brokerage services through dedicated insurance division
4. E-commerce/Marketplace: Online shop selling postal products, shipping supplies, and various consumer goods through shop.israelpost.co.il

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Israel Postal Company (Israel Post) is a state-owned national postal operator providing domestic and international mail and parcel delivery, courier services, and digital shipping tools (Click2Post, EMS, ECO POST). Through its Post Finance (Bank of the Post) sub-brand, it offers financial services including reloadable prepaid cards, currency exchange, Western Union and EuroGiro money transfers, and bill payment. It also operates an insurance brokerage division for car, travel, and general insurance products, distributing them through its nationwide branch network, online platform, and mobile application.

Product overview

Israel Postal Company operates as a diversified postal and financial services organization offering both physical postal operations and digital services. The core product portfolio centers on mail and parcel services including Click2Post (domestic and international online shipping), Door-to-Door Courier, EMS International Express, and ECO POST for e-commerce merchants. The MY POST and Gett Post services provide flexible home delivery options. Financial services are delivered through the Post Finance sub-brand offering reloadable cards, currency exchange, Western Union transfers, and insurance brokerage. The company also operates a digital storefront and mobile application. Services are offered through physical branches, online platforms, and mobile apps, with a network of over 1,000 branch locations across Israel.

Differentiator

Problem solved

Functional benefit

Brands

• Bank of the Post (בנק הדואר): Financial services division of Israel Post offering banking services, money transfers, currency exchange, and related financial products.
• Post Finance (דואר פיננסים)
• EMS
• ECO POST
• MY POST (my-post)
• Gett Post

Products and services

• Click2Post (Domestic and International) Online mail and package preparation service allowing customers to prepare, pay for, and schedule domestic or international postal items from home without visiting a branch.
• Door-to-Door Courier (שליחויות מדלת לדלת) Subscription-free home delivery courier service providing door-to-door parcel delivery within Israel for individual and business senders.
• Digital Letter (מכתב דיגיטלי) Online registered mail service allowing users to send official registered letters digitally through the Israel Post website.
• MY POST to You (MY POST עד אליי) Service that delivers packages waiting at a branch directly to the customer's home address via courier.
• Gett Post Express package delivery service using Gett ride-hailing that brings parcels from a post office branch to a chosen location within 30 minutes.
• EMS International Express Fast international express courier service for urgent shipments to destinations worldwide, with a dedicated business variant for merchants.
• ECO POST Cost-effective international shipping service designed for online merchants and small businesses sending small packages abroad, with a dedicated business tier.
• Tracking Service (דואר עוקב) Online tracking service for items sent via courier, domestic registered mail, international EMS, and ECO POST.
• Post Finance (דואר פיננסים / Bank of the Post) Financial services division of Israel Post offering banking services, reloadable cards, currency exchange, Western Union and EuroGiro money transfers, bill payments, account services, and student loans.
• Reloadable Cards (כרטיסים נטענים) Prepaid reloadable Visa cards offered by Post Finance with cashback rewards and Apple Pay integration, available online with home delivery from 45 ILS.
• Insurance Services (ביטוח) Insurance comparison and brokerage services including car insurance, travel insurance, and new driver insurance.
• Western Union Money Transfers International money transfer service offered in partnership with Western Union at Israel Post branches for sending and receiving cross-border funds.
• Foreign Currency Delivery (מט"ח עד הבית) Foreign currency ordered online and delivered to the customer's home address.
• Online Shop (חנות דיגיטלית) E-commerce platform selling postal products, stamps, shipping supplies, and consumer goods online with home delivery.
• Express 10 (שליחות 10) Urgent courier service with delivery within 10 minutes for package pickup from a branch to destination.
• Click2Post - Delivery Points Package delivery service to designated pickup points for business customers and online stores.
• Israel Post Mobile App Smartphone application for managing postal services, tracking packages, paying bills, and accessing Post Finance account features, available on iOS and Android.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record.

• GettTechnology or IntegrationGett Post service enables customers to order delivery of their mail/parcels from branches within 30 minutes using the Gett ride-hailing platform integration.
• AppleTechnology or IntegrationIsrael Post reloadable cards are integrated with Apple Pay, allowing customers to add their postal payment cards to Apple Wallet for contactless payments.
• VisaTechnology or IntegrationIsrael Post offers reloadable Visa cards with cashback rewards (10% cash back on purchases), branded and managed in partnership with Visa.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Le Groupe La Poste: French state-owned national postal operator with diversified postal, parcel, and financial services (La Banque Postale) — closely comparable to Israel Post's diversified state-owned model including Bank HaDoar.
• Deutsche Post DHL Group: German national postal operator that has expanded into global logistics (DHL) — directly comparable as a postal-origin peer with international parcel capabilities competing with Israel Post's EMS.
• Canada Post: Canadian crown corporation providing universal postal service, parcel delivery, and financial products — directly comparable state-owned postal operator with similar scale and service breadth.
• Poste Italiane: Italian national postal operator with integrated postal, financial (BancoPosta), and insurance services — directly comparable diversified state-owned postal-financial model.
• Royal Mail (International Distributions Services): UK national postal operator with similar universal service obligation, parcel/letter delivery, and branch network model — directly comparable in regulatory structure and revenue mix to Israel Post.
• PostNL: Dutch national postal and parcel operator providing similar mail, parcel, and last-mile delivery services in a regulated European market — comparable to Israel Post in service portfolio.
• Australia Post: Australian government-owned postal operator offering letters, parcels, retail counter services, and financial services — directly comparable diversified state-owned postal model.
• United States Postal Service (USPS): US independent government agency providing universal postal service, parcel delivery, and mail processing — directly comparable as a large state-owned national postal operator with similar structural challenges.
• Swiss Post: Swiss national postal operator providing postal, courier, financial, and retail counter services — directly comparable diversified public postal model.

Broad incumbents

• Japan Post Holdings: Japanese state-owned postal group with mail, parcel (Yu-Pack), banking (Japan Post Bank), and insurance (Japan Post Insurance) — broader incumbent version of Israel Post's postal-financial model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/PostIsrael
• LinkedInlinkedin.com/company/israel-post

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Israel Postal Company