Infolex

What Infolex does

Infolex specializes in output management solutions, offering services such as document digitization, secure printing, and workflow automation. The company is the official partner of Lexmark, Kofax, Ringdale, and Bottomline Technologies in several countries, including Greece, Cyprus, and Malta. Infolex serves both private and public sector clients, providing managed print services and document management solutions.

Name

Infolex

Legal name

Infolex S.A

Website

https://www.infolex.gr

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

Infolex offers legal information systems and partners with Lexmark, Kofax, and Ringdale.

Ownership category

akta.pro rank

Product category

Office Printing Equipment & Managed Print Services

NAICS

Support Activities for Printing (323120), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Service Industries For The Printing Trade (2790), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM)

akta.pro secondary industries

Managed Print Hardware (Fleet/Departmental Printers) (HDACAEAK), OCR, ICR & Intelligent Document Processing (IDP) (BPAAAKAB)

Keywords

• Managed print services
• Office printing equipment
• Document management solutions
• Multifunction devices
• Print fleet management

Headquarters

HQ city

Pallíni

HQ country

Greece

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Hardware Sales: Sale of Lexmark printers and multifunction devices across home, small office, and enterprise segments. Products range from basic monochrome printers to high-end A3 color laser multifunction devices.
2. Consumables: Sale of genuine Lexmark consumables including toners and supplies with extended life and guaranteed quality.
3. Managed Print Services (MPS): Ongoing managed print services providing print infrastructure optimization, monitoring, and maintenance.
4. Document Management Services: Services including document management, scanning, workflow automation, and print management cloud solutions.
5. Warranty Extensions: Extended warranty and service pack offerings for Lexmark devices.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Infolex is the authorized Lexmark distributor in Greece, distributing Lexmark laser printers and multifunction devices (MFPs) plus genuine consumables across home office, SMB, and enterprise segments. The company complements hardware sales with a portfolio of eight professional services including Managed Print Services (MPS), Document Management, Print Management & Cloud Solutions, Document Scanning & Workflow, Mobile Printing, Embedded Solutions, Print Fleet Management, and Information Security. Distribution and support are delivered through more than 1,700 authorized sales and service partners across Greece and the wider Balkan/Mediterranean region.

Product overview

Infolex S.A. is a Greek technology company and authorized Lexmark distributor offering a comprehensive portfolio of laser printers and multifunction devices (MFPs) for home office, small-to-medium businesses, and enterprise customers. The product line includes monochrome and color laser printers ranging from 22 to 66 pages per minute, with featured models such as the Lexmark CX962se, MX953se, CX961se, and CS963e for enterprise A3 printing. The portfolio is organized across three segments: home/small office (home office and small workgroups), small-medium businesses (SMB), and enterprise (large workgroups with high-volume needs). Beyond hardware, Infolex provides authentic Lexmark consumables (toners), warranty extensions, equipment accessories, and spare parts. The service offering includes eight professional solutions: Document Management Services, Print Management and Cloud Solutions, Document Scanning and Workflow Services, Mobile Printing Solutions, Embedded Solutions for Document and Workflow Management, Print Fleet Management Service, Information Security Service, and Managed Print Services (MPS). With over 30 years of experience and a network of more than 1,700 sales and service points across Greece, Albania, Cyprus, Kosovo, Malta, and North Macedonia, Infolex delivers both products and ongoing technical support throughout the region.

Differentiator

Problem solved

Functional benefit

Products and services

• Lexmark B2236dw Monochrome Laser Printer Monochrome A4 laser printer with up to 34 pages per minute print speed, recommended monthly volume of 250–2,500 pages, duplex printing, WiFi and Mobile Print support. Targeted at home office and small office users seeking an entry-level device priced around €310.
• Lexmark MB2236adw Monochrome Laser Multifunction Device Monochrome A4 laser multifunction device with fax, print speeds up to 34 pages per minute, recommended monthly volume of 250–2,500 pages, duplex printing, WiFi and Mobile Print support. Targeted at small offices and home offices needing print, scan, copy, and fax.
• Lexmark MC3224dwe Color Laser Multifunction Device Color A4 laser multifunction device with up to 22 pages per minute, recommended monthly volume of 250–1,500 pages, duplex printing, WiFi and Mobile Print support. Targeted at small offices and home offices requiring color output.
• Lexmark CX962se Color Laser Multifunction Device A3 Color A3 laser multifunction device with print speeds up to 45 pages per minute, one-pass duplex scanning, recommended monthly volume of 7,000–50,000 pages. Targeted at large workgroups and enterprises needing high-volume color A3 output.
• Lexmark MX953se Monochrome Laser Multifunction Device A3 Monochrome A3 laser multifunction device with speeds up to 55 pages per minute, intelligent storage drive, 10-inch color touchscreen, monthly cycle 7,000–50,000 pages. Targeted at large enterprises needing high-volume secure monochrome output.
• Lexmark CX961se Color Laser Multifunction Device A3 Color A3 laser multifunction device with print speeds up to 35 pages per minute, 10.1-inch touchscreen, recommended monthly volume of 7,000–50,000 pages. Targeted at large organizations needing reliable, high-quality A3 color output.
• Lexmark CS963e Color Laser Printer A3 Color A3 laser printer with speeds up to 55 pages per minute, 4.3-inch color touchscreen, designed for professional-grade A3 output. Targeted at enterprises requiring dedicated single-function high-speed color A3 printing.
• Lexmark Genuine Consumables (Toners and Supplies) Authentic Lexmark consumables including toners and supplies, offering quality, reliability, longer lifespan, and reduced printing costs. Sold alongside Lexmark printers and MFPs to support ongoing printing operations.
• Warranty Extensions and Service Packs Extended warranty options and service packs providing additional coverage beyond standard warranty for Lexmark devices. Sold as recurring post-sale protection for hardware customers.
• Document Management Services Comprehensive document management solutions covering the full lifecycle of business documents from creation to archiving. Targeted at organizations needing end-to-end document handling beyond basic printing.
• Print Management and Cloud Solutions Cloud-based print management solutions enabling centralized control, monitoring, and optimization of printing operations. Targeted at enterprises seeking remote visibility and control over distributed print fleets.
• Document Scanning and Workflow Services Document scanning services and workflow automation to streamline document processing and business operations. Targeted at organizations digitizing paper-based processes.
• Mobile Printing Solutions Mobile printing solutions enabling printing from smartphones, tablets, and other mobile devices. Targeted at flexible and hybrid work environments.
• Embedded Solutions for Document and Workflow Management Integrated embedded solutions combining document management and workflow automation within existing business systems. Targeted at organizations integrating print/document workflows with ERP or back-office systems.
• Print Fleet Management Service

Quantifiable outcome

• Technical support within 48 hours guaranteed anywhere in Greece
• +1 more outcomes

Named customers33 records

Segments8 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• LexmarkcoreTechnology or IntegrationInfolex is an authorized Lexmark distributor in Greece, offering the complete Lexmark portfolio of printers, multifunction devices, and consumables. This exclusive distribution partnership is the foundation of Infolex's business, providing access to Lexmark's enterprise-grade printing technology and support infrastructure.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Lexmark: OEM whose full printer, MFP, and consumables portfolio Infolex distributes in Greece. Comparable as the upstream supplier and brand anchor for Infolex's entire hardware and consumables business.
• HP: Global printer and MPS incumbent with comparable enterprise print fleet and managed services offerings; competes for the same Greek and Balkan enterprise and public-sector contracts that Infolex targets.
• Canon: Global OEM of printers, MFPs, and managed print/document solutions; competes with Infolex's Lexmark-based portfolio across enterprise and SMB segments.
• Xerox: Major managed print services and document technology provider with a comparable end-to-end MPS, document management, and workflow automation offering for enterprise customers.
• Ricoh: Global MPS and workplace services incumbent offering printers, MFPs, managed services, and document workflow solutions that overlap directly with Infolex's portfolio.
• Konica Minolta: Provides printers, MFPs, managed print, and document management services for enterprises; competes with Infolex in the European mid-market and enterprise print fleet segment.
• Brother: Printer and MFP manufacturer with strong SMB and SOHO presence; competes for the lower-end home office and SMB customers that Infolex addresses with Lexmark.
• Kyocera: Printer, MFP, and document solutions manufacturer with comparable enterprise fleet offerings and an ECOSYS long-life consumables model similar to Lexmark's, serving overlapping customer segments.
• Sharp: Offers printers, MFPs, and managed document services for enterprise and SMB markets; comparable in product portfolio, target segments, and recurring MPS revenue model.

Emerging players

• DocuWare: Cloud document management and workflow automation platform comparable to Infolex's document management, scanning, and embedded workflow solutions; a potential competitor or partner for the higher-value services layer of Infolex's offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@infolex1764
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• Instagraminstagram.com/infolex.gr

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infolex