What Chrysalis Global does

Chrysalis Global, LLC is a privately held professional consulting firm headquartered in Indianapolis, Indiana, founded approximately 25+ years ago (circa 1998–1999) by Sheldon Phelps (Founding Partner, ex-Deloitte/Ford/GM, MIT-educated) and Suzanne Phelps (Managing Partner, ex-Price Waterhouse/Crowe Chizek/BDO Seidman). The firm specializes in Operational Readiness, Activation, and Transition (ORAT) services — a proprietary methodology developed and refined across 100+ projects and $15B+ in cumulative delivered project value, focused on preparing people, processes, and facilities for seamless day-one operations following construction or major change events.

The firm's service portfolio spans seven core offerings: ORAT Solutions (flagship methodology), Facility Activation, ERP Selection and Implementation, Process Optimization and Operational Efficiency, Project Management, Move Management and Physical Relocation, and Research and Analysis. Chrysalis operates across six verticals — Aviation (primary), Healthcare, Nonprofit and Government, Sports and Entertainment, Technology and Manufacturing, and Transportation and Mobility — with aviation representing the dominant share of disclosed engagements and marquee logos including Delta Air Lines, United Airlines, LAX, Salt Lake City International Airport, Indianapolis International Airport, Asheville Regional Airport, the FAA, and General Motors. The firm holds WBE (Woman-Owned Business) and DBE (Disadvantaged Business Enterprise) certifications supporting public-sector procurement.

Chrysalis generates revenue through project-based professional consulting engagements, with fees custom-quoted based on scope, complexity, duration, and team requirements. There is no disclosed proprietary software or technology platform; the firm's competitive value derives entirely from human-executed methodology, stakeholder coordination expertise, and a reference portfolio of high-visibility, zero-disruption project outcomes (e.g., Delta LAX terminal swap with no canceled flights). Distribution is direct enterprise field sales targeting airports, airlines, government agencies, and large organizations, supplemented by thought leadership channels including AAAE/ACC Symposium participation, FAA-funded research (PARAS 0061 via National Safe Skies Alliance), and earned media in trade publications such as Airport Improvement Magazine. The firm maintains 11–50 employees and has shown no external funding rounds, indicating a self-funded, profitable operating model.

Name

Chrysalis Global

Legal name

Chrysalis Global, LLC

Website

https://chrysalisglobal.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Chrysalis Global is an Indianapolis-based professional consulting firm specializing in Operational Readiness, Activation, and Transition (ORAT) services for airports, airlines, government agencies, and large organizations. With 25+ years and 100+ projects delivered across $15B+ in project value, the firm helps clients execute seamless facility openings and major operational transitions.

Ownership category

akta.pro rank

Product category

Operational Readiness and Transition Consulting

NAICS

Management Consulting Services (54161), Other Management Consulting Services (541618), Management, Scientific, and Technical Consulting Services (5416)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Organization Design & Change Management Consulting (BPAHACAD)

akta.pro secondary industry

Security, Safety & Fire/Life Safety Management (BPABAAAE)

Keywords

• Operational readiness consulting
• Facility activation services
• ORAT transition consulting
• Move management consulting
• Project management consulting

Headquarters

HQ city

Zionsville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Professional Consulting Services: Chrysalis generates revenue through professional consulting engagements, providing operational readiness, activation, transition, project management, and related advisory services to clients across aviation, healthcare, government, sports/entertainment, technology/manufacturing, and transportation sectors. Engagements are project-based and typically structured around specific deliverables or phases.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Chrysalis Global is a professional consulting firm that provides operational readiness, activation, and transition (ORAT) services to organizations undertaking complex facility openings, relocations, and operational changes. The firm delivers seven core consulting services — ORAT Solutions, Facility Activation, ERP Selection and Implementation, Process Optimization, Project Management, Move Management, and Research and Analysis — across aviation, healthcare, government/nonprofit, sports/entertainment, technology/manufacturing, and transportation sectors, using its proprietary ORAT methodology refined over 25+ years and 100+ projects.

Product overview

Chrysalis Global is a consulting firm offering professional services rather than a software product platform. The company provides seven core consulting service offerings that work together to help organizations plan, execute, and sustain meaningful change: ORAT Solutions (the flagship proprietary Operational Readiness, Activation, and Transition methodology), Facility Activation, ERP Selection and Implementation, Process Optimization and Operational Efficiency, Project Management, Move Management and Physical Relocation, and Research and Analysis. These services are delivered across six core industries: Aviation, Healthcare, Nonprofit and Government, Sports and Entertainment, Technology and Manufacturing, and Transportation and Mobility. The company operates as a Certified Woman-Owned Business (WBE) and Disadvantaged Business Enterprise (DBE) with over 25 years of experience.

Differentiator

Problem solved

Functional benefit

Products and services

• ORAT Solutions Operational Readiness, Activation, and Transition (ORAT) services using a proprietary approach to prepare people, systems, and spaces for opening day — ensuring every element is trialed, trained, and ready to perform. Designed for airports, airlines, government agencies, and large organizations undergoing complex facility openings or transitions.
• Facility Activation Bridges the gap between design, construction, and operation — coordinating systems, people, and processes to ensure a seamless, efficient launch. Aimed at organizations activating new or renovated facilities across aviation, healthcare, government, sports/entertainment, technology/manufacturing, and transportation sectors.
• ERP Selection and Implementation Guides ERP initiatives from selection to go-live with structured support, ensuring the chosen system integrates seamlessly with operational goals and team workflows. Targeted at government agencies and enterprises modernizing legacy systems.
• Process Optimization and Operational Efficiency Targeted process improvements helping organizations operate with greater clarity, speed, and alignment, reducing friction and elevating enterprise-wide efficiency. Aimed at enterprises seeking measurable operational cost or performance improvements.
• Project Management Manages complex projects with precision, aligning scope, schedule, and stakeholders to ensure successful delivery and lasting impact through structured, proactive approaches. Designed for organizations running complex multi-stakeholder projects across the firm's six core industries.
• Move Management and Physical Relocation Plans and oversees relocations from initial strategy through post-move stabilization, coordinating logistics, stakeholders, and timelines for smooth transitions into fully operational spaces. Used by enterprises and government entities executing large physical relocations.
• Research and Analysis Delivers tailored research providing actionable insights to inform strategic decisions and reduce operational risk, investigating market trends, policy landscapes, stakeholder needs, and emerging technologies. Aimed at aviation authorities, government agencies, and enterprises needing applied research.

Quantifiable outcome

• Reduced internal team time burden by up to 95% on relocation projects
• +3 more outcomes

Named customers16 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Three partnerships are on record, tiered minor and core.

• AAAE/ACC (American Association of Airport Executives)minorStrategic or Co-development Partner · 1 March 2026Chrysalis Managing Partner Suzanne Phelps moderated a panel at the AAAE/ACC Airport Planning, Design, and Construction Symposium in Indianapolis, exploring ORAT programs and airport operational readiness strategies with industry leaders from WSP, Consertus, Spokane International Airport, and Nashville International Airport.
• National Safe Skies AlliancecoreStrategic or Co-development Partner · 1 July 2024Chrysalis Global Aviation was selected by the National Safe Skies Alliance to conduct research for PARAS 0061, a security-focused FAA-funded initiative. Andrew Young served as Principal Investigator leading the research team, with David Wolfe Bender as primary author. The partnership produced comprehensive guidance for airport security operational readiness during facility construction and activation phases.
• Colliers InternationalminorImplementation/ SI/ Consulting PartnerWorked with Colliers International as the Skyview Facilities Manager for the City of Los Angeles Skyview Center Internal Renovation/Relocation project, coordinating multi-phased administrative moves for LAWA.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• WSP: Global engineering and professional services firm with a substantial aviation planning, design, and construction practice. Co-presented with Chrysalis at the AAAE/ACC ORAT panel, directly competes for airport activation, transition, and program management mandates with overlapping service lines.
• Consertus: Aviation-focused program management and activation consultancy. Co-panelist with Chrysalis at AAAE/ACC on ORAT and pursues the same airport owner/authority clients for operational readiness and transition work, making it a head-to-head specialist competitor.

Broad incumbents

• Arup: Global engineering and design consultancy with a significant aviation practice spanning terminal design through to operational readiness. Competes with Chrysalis on major airport capex programs as a larger, multi-disciplinary incumbent with global reach.
• Bechtel: Global engineering, procurement, construction, and project management firm active on major airport infrastructure programs. Competes for program management mandates that include activation and transition scopes similar to Chrysalis's ORAT work.
• ICF International: Professional services firm with aviation, transportation, and government consulting practices that delivers operational and program advisory work to airport authorities and federal agencies comparable to Chrysalis's client base.
• Mott MacDonald: Global engineering, management, and development consultancy with deep aviation infrastructure practice including airport planning, design, and activation. Competes with Chrysalis on large aviation programs as a broader, multi-disciplinary incumbent that can bundle ORAT into larger program mandates.
• Booz Allen Hamilton: U.S. management and technology consulting firm with deep federal aviation (FAA) and transportation practice comparable to Chrysalis's FAA and State of Indiana work. Competes for government-facing operational readiness, transition, and program support contracts.

Emerging players

• HOK (now part of CannonDesign): Global design, engineering, and planning firm with a substantial aviation practice spanning terminal design through to activation support. Adjacent competitor in the airport activation ecosystem where Chrysalis delivers ORAT services to many of the same owner clients.
• PA Consulting: Global consulting firm with dedicated aviation and transportation practices providing transformation, operational readiness, and program management services. Overlaps with Chrysalis on the management and operational transformation side of airport and government engagements.

Regional players

• Hatch: Global engineering and project management firm with strong infrastructure and transportation practices serving airport and transit clients on program management and activation work, comparable in scope to Chrysalis's project management and ORAT engagements.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/chrysalis-consulting-llc

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chrysalis Global