NewEdge Services
NewEdge Services is a Texas-headquartered GIS consulting and implementation firm that deploys Trimble Cityworks, Esri ArcGIS Enterprise, and AWS cloud hosting solutions for municipal governments, counties, and water/wastewater utilities across the United States.
- Company typePrivate
- Founded2015
- HeadquartersFrisco, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What NewEdge Services does
NewEdge Services, LLC is a Texas-headquartered GIS consulting and implementation firm founded in April 2015 that specializes in deploying and supporting Esri ArcGIS Enterprise, Trimble Cityworks (Server AMS and PLL), and AWS cloud-hosted solutions for municipal governments, counties, water/wastewater utilities, and special districts across the United States. The company describes itself as helping hundreds of clients become more efficient, productive, and engaged with its GIS and asset management implementations, with operational roots in cloud hosting dating back to 2011.
The firm's product portfolio centers on three core implementation tracks: Trimble Cityworks Server AMS for work order and asset management across departments such as Public Works, Water/Wastewater, Streets, Parks, and Fleet; Trimble Cityworks PLL for permitting, licensing, and land management workflows including code enforcement and building inspections; and Esri ArcGIS Enterprise implementations ranging from foundational GIS assessments to advanced multi-agency deployments. Supporting services include GIS Health Checks, Enterprise GIS JumpStarts, GIS Data Creation and Maintenance (including utility mapping and digitization of historical as-built sheets), the proprietary Unique ID Tool for Cityworks/GIS ID management, custom API/WebHook integrations (Munis ERP, Tyler Incode, Tyler Munis, CUSI, Northstar, AUS CIS, SeeClickFix, etc.), and AWS-based managed cloud hosting with 24/7 monitoring. The technical architecture is built on AWS EC2-hosted Esri and Trimble Cityworks environments with ArcGIS GeoEvent Server for real-time sensor/IoT data ingestion.
The business model combines project-based professional services (GIS consulting, system implementation, custom integration, training, and upgrades) with recurring managed services revenue from multi-year AWS cloud hosting contracts. Pricing is quote-based and not publicly disclosed; as a TIPS Purchasing Cooperative Awarded Vendor, government agencies can procure at pre-negotiated rates without competitive bidding. Distribution is sales-led with direct outreach, website CTAs, phone sales, and partner referral channels through the Esri Gold Partner Network, Trimble Cityworks Platinum Partner Program, and AWS Advanced Technology Partner Network. The company holds DBE, MBE, Texas HUB, Choctaw/Chickasaw Nation Preferred Vendor certifications, opening preferential procurement pathways across federal, state, local, and tribal government markets. Offices are located in Frisco, TX (HQ), Spring, TX, and Colorado Springs, CO.
NewEdge Services firmographics
Firmographics- Name
- NewEdge Services
- Legal name
- NewEdge Services, LLC
- Website
- https://newedgeservices.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- NewEdge Services is a Texas-headquartered GIS consulting and implementation firm that deploys Trimble Cityworks, Esri ArcGIS Enterprise, and AWS cloud hosting solutions for municipal governments, counties, and water/wastewater utilities across the United States.
- Ownership category
- akta.pro rank
NewEdge Services industry classification
Industry- Product category
- GIS Consulting and Implementation Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming Services (7371), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Water & Wastewater Infrastructure Asset Management (EUAEAMAH)
- akta.pro secondary industry
- Construction Program Management (Multi-site/Portfolio) (IMAFAAAF)
Keywords
Where NewEdge Services is headquartered
LocationHeadquarters
- HQ city
- Frisco
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
NewEdge Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- GIS Consulting and Implementation Services: Professional services revenue generated from GIS consulting, Esri ArcGIS Enterprise implementation, Trimble Cityworks (AMS and PLL) implementation, system integrations, health checks, and jump-start programs. Services are delivered through on-site and remote engagements with municipal clients. Engagements are project-based with multi-phase scopes.
- Cloud Hosting and Managed Services: Ongoing managed services revenue from hosting GIS and asset management systems in the NewEdge AWS cloud environment. Includes system administration, monitoring, security, backups, and routine maintenance. Clients sign multi-year hosting contracts (e.g., 3-year renewals cited). Revenue is recurring in nature.
- Training and Support Services: Ongoing training services including user training, administrator training, Crystal Reports training, and custom reporting services for Trimble Cityworks. Delivered as part of implementation engagements and ongoing support contracts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | TIPS Purchasing Cooperative pricing for public sector agencies |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels7 records
NewEdge Services product offering
Product offeringCore offering
NewEdge Services implements and manages Esri ArcGIS Enterprise and Trimble Cityworks (AMS and PLL) platforms for municipal governments, counties, water/wastewater utilities, and special districts. The firm delivers project-based GIS consulting, system integrations, and ongoing AWS cloud hosting of these platforms, enabling clients to replace paper-based workflows with digitally enabled, GIS-integrated asset, work order, permitting, and licensing operations.
Product overview
NewEdge Services is a GIS consulting and implementation firm offering a portfolio of solutions centered on Trimble Cityworks and Esri ArcGIS platforms. The core product lines include Trimble Cityworks Server AMS (Asset Management System) for work order and asset tracking across municipal departments, and Trimble Cityworks PLL (Permits, Licensing, and Land) for permitting and code enforcement workflows, both built on Esri GIS technology. Supporting services include Esri ArcGIS Enterprise implementations, AWS cloud hosting, GIS Health Checks, Enterprise GIS Jumpstarts for rapid deployment, and the Unique ID Tool for custom ID generation. These products work together as an integrated system: ArcGIS Enterprise provides the spatial data foundation, Cityworks AMS and PLL manage work orders and permits against that spatial data, and cloud hosting ensures 24/7 availability. Add-on modules include Storeroom Management, Operational Insights, Respond, Public Access portals, and ArcGIS GeoEvent Server for real-time monitoring.
Differentiator
Problem solved
Functional benefit
Products and services
- Trimble Cityworks Server AMS Implementation Professional implementation services for Trimble Cityworks Server Asset Management System (AMS), a GIS-centric work order and asset management solution enabling cities and utilities to track assets, manage work orders, and monitor infrastructure across departments including water, wastewater, streets, parks, and fleet.
- Trimble Cityworks PLL Implementation Professional implementation services for Trimble Cityworks Permits, Licensing, and Land (PLL) software, designed to simplify permit, license, and land deal applications for residents while streamlining workflows for government teams including code enforcement, building inspections, and planning and zoning.
- Esri ArcGIS Enterprise Implementation Full-service implementation covering system design, installation, configuration, and customization of Esri ArcGIS Enterprise deployments for spatial data management and analysis, enabling organizations to create tailored geospatial infrastructure aligned with unique business needs.
- GIS Cloud Hosting on AWS Managed AWS cloud hosting services for Esri ArcGIS Enterprise and Trimble Cityworks Server AMS/PLL environments, providing high availability, 24/7 system monitoring, security, backups, and routine system administration under multi-year recurring contracts.
- GIS Health Checks System analysis service that evaluates existing GIS platform, infrastructure, and performance to ensure accurate data management, reduce redundant efforts, and maintain system efficiency for government and utility clients.
- Enterprise GIS Jumpstarts Rapid deployment service that streamlines ArcGIS Enterprise setup for quick implementation and seamless integration, customizing configurations to meet unique organizational needs and accelerating time-to-value compared to custom deployments.
- GIS Data Creation and Maintenance Comprehensive dataset development for water, sewer, stormwater, centerlines, parcels, and infrastructure assets, capturing institutional knowledge and maximizing return on investment for government and utility clients.
- System Integrations Integration services connecting Trimble Cityworks with third-party applications using APIs, WebHooks, and EURL to reduce duplicate entry and manual notifications across ERP, utility billing, citizen engagement, GIS web maps, and fleet fuel management systems.
- Cityworks Upgrades and Training Comprehensive upgrade and training services ensuring seamless transitions to new Trimble Cityworks versions, with ongoing user training, administrator training, and Crystal Reports expertise delivered to government clients.
- Unique ID Tool Proprietary custom tool for generating unique IDs and GIS features that integrate smoothly with Cityworks databases, supporting multiple ID formats within the same attribute, global uniqueness across the database to prevent duplication, easy configuration, automatic ID assignment, and batch generation for new or imported datasets.
Quantifiable outcome
- Over 400,000 historical work order tickets successfully migrated into Cityworks for the City of Beaumont, preserving decades of operational data
- +5 more outcomes
Companies that use NewEdge Services
Customer profileNamed customers20 records
Segments5 records
Ideal customer profiles4 records
NewEdge Services technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
Feature4 records
NewEdge Services partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- EsricoreAs an Esri Gold Partner, NewEdge specializes in ArcGIS Enterprise implementations ranging from foundational GIS assessments to advanced multi-agency deployments. The partnership enables NewEdge to receive referral leads through the Esri Partner Network and access Esri resources, certifications, and co-marketing opportunities.
- Trimble Cityworks (Trimble)coreAs a Trimble Platinum Implementation Partner, NewEdge implements Trimble Cityworks Server AMS and PLL for municipal governments. The partnership includes referral leads through Trimble's partner program, access to Trimble product development resources, and co-marketing at events such as the Trimble Innovate User Conference where El Paso County and NewEdge were recognized as premier clients.
- Amazon Web Services (AWS)coreNewEdge is an AWS Advanced Technology Partner and Public Sector Partner. The company has been hosting GIS solutions on AWS since 2011, designing, deploying, and managing GIS and asset management systems in the AWS cloud. AWS provides referral leads through the AWS Partner Network for organizations seeking GIS cloud hosting.
- TIPS Purchasing CooperativecoreTIPS (The Interlocal Purchasing System) is a purchasing cooperative through which NewEdge is an Awarded Vendor. TIPS members (government agencies) can purchase NewEdge's GIS, Cityworks, and Cloud Hosting Services at pre-negotiated discounted pricing without competitive bidding, saving agencies time and money.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
NewEdge Services competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key highlights7 records
Customer concentration
NewEdge Services social profiles
Digital presenceNewEdge Services compliance and trust
Trust signalCompliance7 records
NewEdge Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
NewEdge Services leadership team
Management profileNumber of profiles
Profiles7 records
NewEdge Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NewEdge Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NewEdge Services
What does NewEdge Services do?
NewEdge Services implements and manages Esri ArcGIS Enterprise and Trimble Cityworks (AMS and PLL) platforms for municipal governments, counties, water/wastewater utilities, and special districts. The firm delivers project-based GIS consulting, system integrations, and ongoing AWS cloud hosting of these platforms, enabling clients to replace paper-based workflows with digitally enabled, GIS-integrated asset, work order, permitting, and licensing operations.
Is NewEdge Services a public or private company?
NewEdge Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was NewEdge Services founded?
NewEdge Services was founded in 2015. It employs 1 to 10 people.
Where is NewEdge Services based?
NewEdge Services is headquartered in Frisco, United States, in the North America region.
How does NewEdge Services make money?
Three revenue lines are on record. GIS Consulting and Implementation Services are the primary driver. The others are cloud Hosting and Managed Services and training and Support Services.
Does NewEdge Services have an API?
Yes. Trimble Cityworks exposes APIs and WebHooks that enable integration with third-party applications. NewEdge staff are experts using Trimble Cityworks APIs and WebHooks to communicate with third-party systems outside of Trimble Cityworks. Integration examples include ERP systems, utility billing systems, and GIS web maps. Additionally, custom tools utilizing the Cityworks API were developed to enable faster processing for specific workflows.
What industry is NewEdge Services in?
NewEdge Services's product category is GIS Consulting and Implementation Services. Its primary akta.pro industry code is EUAEAMAH, Water & Wastewater Infrastructure Asset Management, with a secondary code of IMAFAAAF, Construction Program Management (Multi-site/Portfolio). Its NAICS code is 54151 and its SIC code is 7371.