Nordfjordnett

What Nordfjordnett does

Nordfjordnett is the operational unit (driftseininga) of the IKT Nordfjord inter-municipal ICT cooperation, jointly owned by five Norwegian municipalities in the Nordfjord region: Bremanger, Gloppen, Kinn, Stad, and Stryn. The company delivers a full-stack managed ICT service to its municipal owners, covering user support, infrastructure operations, server and application hosting, consulting, and project management. It operates two modern data centers in Måløy and Nordfjordeid with active-active replication, redundant power (UPS and diesel generators), and an environmentally friendly cooling system using fjord water. The organization also operates the regional fiber network Nordfjordfiberen connecting municipal sites.

The service portfolio is codified in a formal Service Catalog (Tenestekatalog) and includes 15+ specialized services: a central helpdesk (Brukarstøtte) available 08:00-15:30 weekdays, 24/7 emergency watch (Beredskapsvakt) for critical health, care, VA, and telephony systems, network and application operations, identity management tied to HR and school master systems, remote access via VPN, video meeting platforms (Microsoft Teams, Cisco WebEx, Norsk Helsenett), telephony and tablet fleet management, installations, and standard ICT equipment provisioning. The Fagportalen specialist portal provides centralized access to professional systems (fagsystemer) for municipal employees.

The business model is a managed-services arrangement funded through inter-municipal cooperation agreements. Nordfjordnett is not a commercial enterprise competing in the open market; its revenues are sourced from municipal budgets under negotiated multi-year service agreements, with cost allocation defined by the Service Catalog. There is no external revenue from private-sector customers. The organization employs 18 permanent staff plus 2 apprentices and 1 work practice placement, and is led by CEO Willy Nordpoll and Assistant CEO Anne Ruth Botn Bjørlo. The strategic unit IKT Strategi sits in Nordfjordeid, while the operational headquarters and primary data center are in Måløy (Deknepollen).

Name

Nordfjordnett

Legal name

Nordfjordnett

Website

https://nordfjordnett.no

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Nordfjordnett is the operational unit of the IKT Nordfjord inter-municipal ICT cooperation in Norway, delivering full-stack managed ICT services — including dual-site data center operations, fiber networking, user support, application hosting, and 24/7 emergency watch — to the five member municipalities of Bremanger, Gloppen, Kinn, Stad, and Stryn.

Ownership category

akta.pro rank

Product category

Municipal ICT Managed Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Communications Services, Nec (4899), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Rural Broadband & Cooperative Fiber Operators (HDAIACAG)

akta.pro secondary industry

Subsea & Terrestrial Backhaul to Data Centers and Cloud On-Ramps (IX/DC Interconnect) (HDAIALAJ)

Keywords

• Municipal IT services
• Data center operations
• IT infrastructure management
• Managed ICT services
• Fiber network operations

Headquarters

HQ city

Deknepollen

HQ country

Norway

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Others

Revenue model

1. Municipal ICT Services: Nordfjordnett is funded through inter-municipal cooperation agreements with five member municipalities. Services are delivered under a formal Service Agreement with costs allocated according to the Service Catalog. Revenue comes from municipal budgets through negotiated service contracts covering infrastructure management, data center operations, user support, application management, and consulting services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Nordfjordnett is the operational unit of the inter-municipal ICT cooperation IKT Nordfjord, delivering complete managed ICT services (infrastructure, dual data centers, fiber networks, server and application hosting, user support, consulting and project management) to the five Nordfjord municipalities of Bremanger, Gloppen, Kinn, Stad and Stryn. Services are delivered under formal inter-municipal service agreements through a centralized operations center in Måløy with a backup data center in Nordfjordeid.

Product overview

Nordfjordnett is a municipal ICT service organization serving five municipalities (Bremanger, Gloppen, Kinn, Stad, Stryn) as the operational unit of the inter-municipal IKT Nordfjord collaboration. The organization operates as a complete ICT supplier with its own modern data centers in Måløy and Nordfjordeid with active-active replication. The service portfolio consists of core service areas including Brukarstøtte (User Support/Helpdesk), Infrastruktur (Infrastructure), Server/applikasjon (Server/Application), Rådgjeving/prosjekt (Consulting/Project), Datasenter (Data Center), and an extensive Tenestekatalog (Service Catalog) with 15+ specialized services such as Beredskapsvakt (24/7 Emergency Watch), Videomøter (Video Meetings), Telefoni og nettbrett (Telephony/Tablets), Nettverksdrift (Network Operation), Applikasjonsdrift (Application Operation), Identitetshandtering (Identity Management), Fjerntilgang (Remote Access), and standard equipment/software provisioning. The organization also provides project management and consulting for larger ICT investments. Nordfjordnett operates with three main professional areas: Infrastructure, Server/Application, and User Support, delivering services through a central helpdesk in Måløy.

Differentiator

Problem solved

Functional benefit

Products and services

• Brukerstøtte (User Support / Helpdesk) Central helpdesk function that handles receipt, registration, and resolution of support requests for all ICT services delivered to municipalities. Available 08:00-15:30 on weekdays via web, phone (95 00 60 15), or email.
• Infrastruktur (Infrastructure Operations) Operation and monitoring of all municipal infrastructure including data centers in Måløy and Nordfjordeid, networks, switches, access points, and the Nordfjordfiberen fiber network. Features scalable infrastructure with redundancy and eco-friendly water-based cooling.
• Server/applikasjon (Server and Application Management) Operation and management of municipal systems including servers, server infrastructure, fagsystem (professional systems), and software. Includes system changes, implementation of new systems, and IT architecture/design.
• Rådgjeving/prosjekt (IT Consulting and Project Services) Advisory and project coordination services for larger ICT investments in municipalities, including technical quality assurance, project mandate work, operational planning, status reporting, risk assessment, and supplier contract follow-up.
• Datasenter (Data Center Services) Own modern data centers in Måløy and Nordfjordeid with active-active replication. Environmentally friendly cooling using fjord water, redundant systems, UPS and diesel generators, fire alerting, redundant water cooling, disaster recovery with data mirroring, network switches, firewall and security solutions.
• Tenestekatalog (Service Catalog) Comprehensive catalog defining all ICT services delivered to municipalities, organized by service area including user support, infrastructure, server/application, consulting/project, data center, and specialized services.
• Standard IKT Equipment and Software Provisioning Provision of standard desktop/laptop PCs, printers, scanners, mobile phones, and tablets configured by Nordfjordnett. Includes standard software (office support, collaboration tools, browser, antivirus), network printers, secure printing, and scanner access.
• Applikasjonsdrift (Application Operations) Operation of all applications and professional systems delivered by Nordfjordnett, either on-premises or as external cloud services. Includes server operation, database administration, daily backup, security copies, capacity management, upgrades, and user guidance.
• Nettverksdrift (Network Operations) Operation of data lines and communication equipment including the Nordfjordfiberen fiber network, municipal fiber, and radio links. Covers firewalls, routers, switches, and wireless access points with monitoring, capacity assurance, and fault correction.
• Identitetshandtering (Identity Management) Automation of user access (new/modify/delete) through system integrations and self-activation portal. HR system acts as master data for employees, and administrative school system as master data for students, with manual execution of access for special roles.
• Fjerntilgang (Remote Network Access) Secure access to job network from external networks using multifactor authentication via mobile phone. Managed devices get full network access including systems with personal-sensitive information; private devices get limited access to internal zone.
• Videomøter (Video Meeting Services) Operation and management of video meeting rooms from selected suppliers including Norsk Helsenett (NHN), Cisco WebEx, and Microsoft Teams. Includes new/modify/delete of video meeting rooms, access management, monitoring, fault handling, and security assurance.
• Telefoni og Nettbrett (Telephony and Tablets) Advisory services for purchasing telephone equipment (mobile/fixed) and tablets, including operation and user support for equipment/systems, fleet management of mobile units, number porting, and contact with suppliers.
• Beredskapsvakt (24/7 Emergency Watch) 24-hour emergency service for critical data systems. Covers health and care systems (Infodoc, Cosdoc, Visma Profil, Visma Familia), VA systems, culture systems (ticket systems), network operations, and telephony. Response time targets within 30 seconds or callback within 15 minutes.
• Anna utstyr i nettet (Networked Equipment and IoT) Network-connected equipment requiring customized solutions including ventilation systems, welfare technology, payment terminals, interactive boards, Smart TVs, surveillance equipment (cameras), access systems (locks), information terminals, video conferencing, wireless screen sharing, streaming services (KommuneTV), and IoT devices.
• Installasjon (Installation Services) Installation services for servers, network components, PCs, printers, scanners, and standard software. Includes testing and approval that products function operationally before users are granted access.

Quantifiable outcome

• Municipalities achieve cost savings through shared ICT services rather than maintaining individual IT departments
• +1 more outcomes

Named customers5 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature5 records

Partnerships

Four partnerships are on record, tiered supporting and core.

• Selected Emergency Response SubcontractorsupportingOthersIKT Nordfjord has agreements with selected subcontractors for emergency response to ensure satisfactory and effective functionality of the Nordfjordfiberen fiber network. This arrangement provides operational resilience for network services.
• Norsk Helsenett (NHN)coreTechnology or IntegrationNordfjordnett has approved vendor status for video meeting solutions from Norsk Helsenett (NHN), providing video conferencing infrastructure for municipal services. NHN provides national health network infrastructure that integrates with municipal systems.
• Cisco WebExsupportingTechnology or IntegrationCisco WebEx is one of the approved video meeting platform providers for video meeting rooms managed by Nordfjordnett, providing enterprise video conferencing capabilities for municipal operations.
• Microsoft TeamscoreTechnology or IntegrationMicrosoft Teams is a core platform for video meetings, collaboration, and telecommunications managed by Nordfjordnett. The platform is used for telephony, video conferencing, and document collaboration across municipalities.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Atea: Major Nordic IT infrastructure and managed services provider headquartered in Oslo, supplying hardware, networking, and managed services to municipalities, healthcare, and enterprises. Comparable to Nordfjordnett on the infrastructure and managed-services side, but at much broader national/regional scale.
• CGI: Global IT consulting and systems integration firm with a major Nordic public-sector presence, including municipal and central-government IT services across Norway, Sweden, Denmark, and Finland. Competes for the same digitalization and managed-services contracts as Nordfjordnett at scale.
• Capgemini: Global IT services firm with Nordic public-sector and government engagements, providing application management, cloud, and digital transformation services. Comparable at the high end of municipal digitalization contracts Nordfjordnett's member kommuner may tender.
• Knowit: Nordic IT and digital consultancy with public-sector engagements across Norway and Sweden, providing digitalization, system development, and technology advisory to kommuner and government agencies. Comparable on the consulting/digitalization side of Nordfjordnett's Rådgjeving/prosjekt offering.
• Netcompany: Danish-headquartered IT services company with a substantial Nordic public-sector practice (following acquisitions of KMD and EVRY's Norwegian operations). Competes for municipal digitalization, ERP, and managed-services contracts across Norway.
• Sopra Steria: European IT services group with significant Nordic government and public-sector operations, including digitalization, application management, and infrastructure services for municipalities and central government. Overlaps with Nordfjordnett in managed application and infrastructure services.
• Tietoevry: Largest Nordic IT services and software company, with a significant public-sector and municipal IT practice across Norway, Sweden, Finland, and Denmark. Directly competes for municipal ICT outsourcing and platform contracts, but operates at a national scale with a broader portfolio that includes industry-specific software.

Direct peers

• IKT Agder: Norwegian inter-municipal ICT cooperation serving municipalities in the Agder region. Structurally the closest analog to Nordfjordnett: jointly owned by member kommuner, delivering shared ICT, data center, and user-support services under a formal cooperation framework.
• Combine: Swedish municipality-owned IT cooperative providing shared ICT services, platforms, and digitalization to member municipalities — structurally similar to Nordfjordnett's interkommunalt samarbeid model, but operating in Sweden at a larger aggregated scale.

Others

• Visma: Nordic software vendor providing ERP, HR, and specialist systems (e.g., Visma Profil, Visma Familia) widely used by Norwegian municipalities. Functions as a software supplier and integration partner rather than a competing ICT operator, but shapes the application landscape Nordfjordnett operates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/nordfjordnett.no
• LinkedInlinkedin.com/company/nordfjordnett

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nordfjordnett