Promoambiental Distrito

What Promoambiental Distrito does

Pacaribe S.A.S E.S.P., operating under the corporate entity Promoambiental Distrito, is a regulated Colombian public utility (Empresa de Servicios Públicos) providing urban cleaning and waste management services exclusively in Cartagena. Its service portfolio covers waste collection and transportation, street sweeping, beach cleaning, grass cutting, tree pruning for trees over two meters in height, public area washing focused on high-traffic zones such as bridges and roundabouts, and installation and maintenance of public trash bins. All services are governed by CRA Resolution 720 of 2015, which establishes the Costo de Limpieza Urbana por Suscriptor (CLUS) tariff framework, and the company operates under the direct regulatory oversight of Superservicios. Pacaribe holds ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018 certifications issued by Bureau Veritas, covering quality, environmental, and occupational health and safety management.

The company serves residential and commercial subscribers across Cartagena through a regulated subscription model billed monthly, with collection executed via direct invoices and an integrated billing partnership with Acuacar (Aguas de Cartagena) that allows residents to consolidate water, sewage, and sanitation payments. Internally, Pacaribe runs a set of proprietary operational platforms: AIDA and AIDA-OPERATIVO for administrative and operational workflow management, AIO for service coordination integration, STATUS for real-time service monitoring, and SIPA for security and access management. Its go-to-market is direct-to-consumer with no intermediaries beyond the Acuacar billing channel, and it engages in periodic customer satisfaction surveys, an active careers pipeline, and multi-channel digital marketing including social media (Facebook, Instagram, YouTube, Twitter) and a customer service portal. The company reports 1,001-5,000 employees, operates as a single-jurisdiction utility, and does not disclose revenue figures. Note: firmographic data lists Bogotá as the city, which contradicts the operational evidence pointing exclusively to Cartagena as the service territory.

Name

Promoambiental Distrito

Legal name

Pacaribe S.A.S. E.S.P.

Website

https://promoambientaldistrito.com

Company type

Private

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Pacaribe S.A.S E.S.P. is a regulated Colombian public utility providing waste collection, street sweeping, beach cleaning, and urban maintenance services to residential and commercial subscribers in Cartagena under CRA Resolution 720 of 2015.

Ownership category

akta.pro rank

Product category

Municipal Waste Management and Urban Cleaning Services

NAICS

Waste Collection (56211)

SIC

Sanitary Services (4950), Refuse Systems (4953)

akta.pro primary industry

Residential Subscription / Backdoor Collection (EUAIAAAB)

Keywords

• Waste collection services
• Urban cleaning services
• Municipal sanitation
• Street sweeping services
• Public utility services

Headquarters

HQ city

Bogotá

HQ country

Colombia

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales, Others

Revenue model

1. Waste Collection and Disposal Fees: Public sanitation services billed to residential and commercial subscribers in Cartagena. Services are regulated by CRA Resolution 720 of 2015. Revenue is collected through direct invoices (factura directa) and integrated water/sewage billing via partner Acuacar.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Promoambiental Distrito, operating as Pacaribe S.A.S. E.S.P., is a designated public utility (Empresa de Servicios Públicos) providing municipal solid waste collection, transportation, and final disposal, along with street sweeping, beach cleaning, grass cutting, tree pruning, public area washing, and installation and maintenance of public trash bins in Cartagena, Colombia. Services are billed monthly to residential and commercial subscribers, regulated under CRA Resolution 720 of 2015.

Product overview

Pacaribe S.A.S E.S.P is a public sanitation service provider operating as a unified platform of complementary urban cleaning services for Cartagena, Colombia. The core offering consists of waste collection and transportation, street sweeping, beach cleaning, grass cutting, tree pruning, public area washing, and public trash bin installation/maintenance — all regulated under Resolution 720 of 2015. The company also offers Special Services (Servicios Especiales) as add-on solutions for integral service improvement. All services are delivered directly to residential subscribers, commercial entities, and public areas across the city.

Differentiator

Problem solved

Functional benefit

Products and services

• Waste Collection and Transportation (Recolección y transporte de residuos)

Quantifiable outcome

• 2025 was one of the most positive balances in urban cleaning and environmental management in recent years for Cartagena

Named customers2 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core.

• Bureau VeritascoreOthersInternational certification body providing ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018 certifications for quality, environmental, and occupational health and safety management systems.
• Alcaldía de CartagenacoreStrategic or Co-development PartnerMunicipal government of Cartagena, the primary stakeholder and partner in providing urban cleaning and environmental services throughout the city. The company is committed to an environmentally friendly Cartagena in partnership with the local government.
• Acuacar (Aguas de Cartagena)coreChannel Partner/ Reseller/ DistributorIntegrated billing partnership where Pacaribe sanitation services are included with water and sewage billing through Acuacar's payment gateway, allowing residents to pay all services in a single bill.
• CRA (Comisión de Regulación de Agua Potable y Saneamiento Básico)coreOthersColombian regulatory commission for drinking water and basic sanitation. Regulates Pacaribe's services under Resolution 720 of 2015, establishing the urban cleaning cost per subscriber (CLUS).
• Superservicios (Superintendencia de Servicios Públicos Domiciliarios)coreOthersColombian public utilities superintendent that supervises and regulates public utility companies including Pacaribe. The company holds the 'Vigilado' distinction indicating official regulatory oversight.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Atenor / Grupo Verde Colombia: Colombian-focused waste management operator running regulated municipal collection contracts under the same E.S.P./CRA framework; closest mid-sized local competitor for new concession bids.
• Aseo Capital (Bogotá): Designated public-utility operator for residential and commercial waste collection in Bogotá, Colombia; closest direct functional peer in the same regulatory framework (CRA) and similar E.S.P. structure.

Broad incumbents

• Urbaser Colombia: International municipal waste collection and urban services operator present in multiple Andean markets; offers the same bundled suite (collection, sweeping, public-area maintenance) under regulated utility contracts.
• Promoambiental (Parent Group): Apparent parent/affiliated operator running similar municipal waste collection and urban cleaning concessions in other Latin American cities; shares service model, billing practice, and likely operating playbook with Promoambiental Distrito.
• Empresas Varias de Medellín (EPM Group): Multi-utility subsidiary of EPM providing waste collection and street cleaning in Medellín metro area; offers a directly comparable regulated urban sanitation service line to municipal subscribers.
• Veolia Colombia: Global environmental services major with established urban waste collection operations across Colombia; competes for similar municipal contracts but offers a much broader portfolio (water, energy, hazardous waste).
• FCC Servicios Medio Ambiente Colombia: Spanish-origin waste management and environmental services operator with active concessions in Colombia; comparable urban cleaning and waste collection service mix targeting Latin American municipalities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Promoambiental_
• YouTubeyoutube.com/channel/UCikpdesGYzqCkJVdEVdW-Rg
• Facebookfacebook.com/PromoambientalDistrito
• Instagraminstagram.com/pacaribe/?hl=es-la
• LinkedInlinkedin.com/company/promoambiental-distrito

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Promoambiental Distrito