What Catering Industries does

Catering Industries is a family-owned Australian contract hospitality services provider founded in 1977 and headquartered in Chatswood, NSW. The company operates across four vertical segments: aged care and retirement facilities, boarding schools and colleges, corporate and government clients, and remote site and mine camp catering. Its core service offering is an integrated bundle of three functions: food services (fresh daily meal preparation by trade-qualified chefs), aged care cleaning (micro-fibre cleaning systems and infection control), and laundry management (compliant with AS/NZS 4146:2000). The technology backbone consists of HACCP-based site-specific food safety programs, ISO 9001:2015 quality management, and ISO 45001:2018 workplace health and safety systems, with a full-time National Quality Assurance Manager overseeing unannounced audit response.

The business model is built on direct B2B enterprise sales of multi-year managed service contracts, with services delivered on-site at client facilities by Catering Industries' own employees. Pricing is bespoke per contract, determined by service scope, facility size, and resident/student/employee headcount. Revenue is diversified across four vertical segments and more than 150 facilities nationally, with stated volume of over 10 million meals prepared per year. Supporting services include clinical nutritionist-led menu development aligned with Australian Dietary Guidelines, site-specific cleaning schedules, and tracked personal garment handling for aged care laundry. A scaling signals include active hiring across all Australian states (NSW, VIC, QLD, ACT, WA, TAS, SA).

Distribution is exclusively direct on-site delivery with no intermediary channels; the go-to-market relies on the company website, 1300 phone number, enquiry forms, and extensive client testimonials. Marketing emphasizes quality, compliance, and service excellence, with community involvement (Salvation Army, Rotary, children's hospitals) used to build brand goodwill. No public revenue is disclosed, no funding rounds are reported, and the company has remained independent and privately held throughout its 47-year history, with no M&A, leadership changes, or restructuring events on record.

Name

Catering Industries

Legal name

Catering Industries

Website

https://cateringindustries.com.au

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Catering Industries is a family-owned Australian contract hospitality provider founded in 1977, delivering integrated catering, cleaning, and laundry services across aged care, education, corporate, government, and remote site segments, operating 150+ facilities and serving 10+ million meals annually.

Ownership category

akta.pro rank

Product category

Contract Catering & Hospitality Services

NAICS

Caterers (722320), Food Service Contractors (722310), Food Service Contractors (72231), Caterers (72232)

akta.pro primary industry

Contract Foodservice Management (Outsourced Catering) (THAFAIAH)

akta.pro secondary industries

Institutional Catering (Schools, Hospitals, Government) (THAFAIAE), Corporate & Office Catering (THAFAIAA), Corporate Catering & Refreshment Services (HSACADAD)

Keywords

• Contract catering services
• Aged care catering
• Commercial cleaning services
• Laundry management services
• Facilities management catering

Headquarters

HQ city

Chatswood

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Contract Catering Services: Long-term contract-based catering services provided on-site at client facilities (aged care, schools, corporate, remote sites). Revenue generated through ongoing service contracts with recurring fees based on scope of services, number of residents/employees served, and facility requirements.
2. Aged Care Cleaning Services: Professional cleaning services for aged care facilities with tailored cleaning solutions, using latest cleaning technology including micro-fibre systems. Revenue from ongoing cleaning service contracts.
3. Laundry Management Services: Aged care laundry services with tracked personal garment handling, on-time delivery systems. Revenue from per-facility laundry service contracts.
4. Corporate Event Catering: One-time and recurring event catering for corporate functions including product launches, awards dinners, cocktail events, and social gatherings. Pricing based on per-head or per-event arrangements.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Catering Industries provides contract catering, cleaning and laundry management services delivered on-site at client facilities across Australia. The company serves aged care and retirement facilities, boarding schools and colleges, corporate and government organisations, and remote mining camps, with menus developed by a Michelin Star Trained Executive Chef and clinical nutritionist.

Product overview

Catering Industries is a family-owned contract hospitality service provider operating since 1977, offering an integrated suite of three core services: Food Services (fresh daily meal preparation by trade-qualified chefs), Aged Care Cleaning (tailored cleaning solutions with micro-fibre technology), and Laundry Management (compliant laundry processing). These core services are delivered across four market segments—Aged Care & Retirement, Schools & Colleges, Corporate & Government, and Remote Site & Mine Camp Catering—all supported by quality management systems, food safety protocols, and nutrition services. The company operates over 150 facilities nationally, serving over 10 million meals per year, with a focus on hospitality excellence, compliance, and quality assurance.

Differentiator

Problem solved

Functional benefit

Products and services

• Food Services Fresh daily meal preparation by trade-qualified chefs using seasonal produce and high-quality ingredients, with menus developed by a Michelin Star Trained Executive Chef and clinical nutritionist. Delivered on-site at client facilities across Australia.
• Aged Care Cleaning Tailored cleaning solutions for aged care and nursing home facilities using micro-fibre cleaning systems, with infection control and compliance with accreditation standards.
• Laundry Management On-time fresh and clean laundry delivery for aged care, remote sites and boarding schools, meeting AS/NZS 4146:2000 standards with strict sorting protocols and garment tracking.
• Aged Care & Retirement Catering Turn-key catering for aged care and retirement facilities focused on resident dining experience, nutritional requirements and compliance with the new Aged Care Standards.
• Boarding Schools & Colleges Catering Catering for boarding schools and colleges including balanced diets, themed meals, canteens, cafes and special functions, with student involvement in menu planning.
• Corporate & Government Catering Corporate canteens, cafeterias and event catering including buffets, cocktail parties, sit-down waiter-service and silver service for corporate and government clients.
• Remote Site & Mine Camp Catering Comprehensive hospitality services for remote mining camps including food services, accommodation management, cleaning, laundry, grounds maintenance and support services.

Quantifiable outcome

• 100% compliance record to all federal, state and local accreditations
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Scale indicators6 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Cater Care: Australian-owned contract catering company providing catering and hospitality services to aged care, education, corporate, and remote site clients. Most directly comparable peer in terms of service model, target verticals, and Australian market focus.

Broad incumbents

• Compass Group Australia: Australian arm of global contract foodservice and support services giant. Directly comparable as a major provider of contract catering to corporate, education, aged care, and remote site clients, though with substantially larger scale and broader service portfolio.
• Sodexo Australia: Multinational contract foodservice and facilities management provider operating across Australia. Comparable in serving corporate, healthcare, education, and remote site clients with integrated catering, cleaning, and related services at significantly larger scale.
• ISS A/S (ISS Facility Services Australia): Global facility services provider with Australian operations delivering integrated services including catering, cleaning, and security. Comparable as a bundled contract services provider to institutional and corporate clients.
• Serco Australia: International public services company operating in Australia across healthcare, defense, and custodial services. Comparable in providing outsourced service delivery to government and institutional clients, including food services in remote and institutional settings.
• Elior Australia: French multinational contract caterer with Australian operations serving corporate, healthcare, and education markets. Comparable in delivering contract catering services with focus on quality and tailored menu solutions.
• Spotless Group: Major Australian facilities management and contract services provider (now part of AP Eagers). Comparable in delivering integrated catering, cleaning, and support services across diverse sectors including healthcare, education, and corporate.
• Aramark Australia: Global contract foodservice and uniform services provider with Australian operations. Comparable in delivering contract catering to corporate, education, healthcare, and remote site clients, with substantially larger scale and broader service offerings.

Emerging players

• Catering Solutions Australia: Smaller Australian contract caterer providing catering services to corporate and event clients. Comparable in business model and Australian market focus, though operating at a smaller scale with more limited vertical diversification.

Regional players

• Morrison Healthcare: US-based healthcare-focused contract foodservice provider. Comparable in specialized healthcare and aged care catering expertise, though primarily serving the North American market rather than directly competing in Australia.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Catering Industries