What SKB Banka does

OTP banka d.d., formerly SKB Banka, is a Slovenian universal bank and the principal franchise of OTP Group's Slovenian sub-group (OTP Skupina Slovenija). It serves retail customers, three tiers of business clients (self-employed/micro, SME, and large enterprise & public sector), and dedicated Premium and Private Banking segments through the largest branch network in Slovenia, complemented by Pošta Slovenije postal units, OTPtočka service points, a contact center, and the Bank@Net web platform and mBank@Net mobile application. The bank was acquired by OTP Group in 2019 and legally merged in 2024; legacy SKB transactions were redirected to OTP accounts by May 31, 2025.

The bank's product platform spans current accounts and bundled packages (Paket Komplet, Paket Ekstra, Net račun, Osebni Plus račun), consumer and housing loans (Kredit Naprej, Stanovanjski krediti), Visa debit/credit/installment/prepaid cards, mobile token-based authentication (mandatory from March 2026) and push notification authentication, Garmin Pay and Click to Pay, the Individual Investment Account (INR), mutual funds from multiple asset managers, securities trading via OTP Trader, and bancassurance distribution with Generali, Groupama, Triglav, and Sava. The underlying technology stack is a cloud-based digital banking platform supporting Bank@Net, mBank@Net (activatable in one minute for users aged 15+), PSD2 open banking APIs, Google Analytics, Salesforce Marketing Cloud Personalization, Hotjar, and Visa card rails, with subsidiary SKB Leasing entities and OTP faktoring d.o.o. extending into leasing and factoring.

Revenue is generated through net interest income from lending (consumer, mortgage, business), transaction and service fees (accounts, cards, payments, FX, wire transfers), commission-based distribution of mutual funds and insurance products, and leasing/factoring fees through subsidiaries. The Slovenian sub-group reported EUR 311 million net profit and 18% ROE in 2024. Distribution runs through owned physical branches, postal and OTPtočka service partners, self-serve digital channels, and an inside-sales contact center, supported by marketing across website, social media (Facebook, Instagram, LinkedIn, TikTok), email, sponsorships (Slovenian Olympic Committee 2024–2028, NK Maribor, RK Celje), and a "Pripelji prijatelja" referral programme.

Name

SKB Banka

Legal name

OTP banka d.d.

Website

https://skb.si

Company type

Public

Founded year

1991

Operating status

Operating

Headcount range

501–1,000 employees

Short description

OTP banka d.d. (formerly SKB Banka) is a Slovenian universal bank serving retail, SME, and Private Banking customers via the country's largest branch network and Bank@Net/mBank@Net digital platforms, operating within OTP Group.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Commercial Banking (52211), Depository Credit Intermediation (5221)

SIC

National Commercial Banks (6021), State Commercial Banks (6022)

akta.pro primary industry

SME Deposits & Business Accounts (Operating, Savings, CDs) (FSABABAC)

akta.pro secondary industry

Digital Banking & Neobank Platforms (BPAMAFAD)

Keywords

• Retail banking services
• Consumer lending
• Corporate banking
• Wealth management
• Digital banking

Headquarters

HQ city

Ljubljana

HQ country

Slovenia

HQ region

Europe

Offices10 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Interest Income: Net interest income from lending activities including consumer loans, housing mortgages, and business loans. Core traditional banking revenue stream.
2. Banking Service Fees: Fees from payment services, account management, card transactions, wire transfers, and foreign exchange transactions.
3. Investment and Fund Management Products: Distribution of mutual funds (OTP funds, Sava Infond, Triglav Investments, Raiffeisen Capital Management, Amundi, Moorea, BNP Paribas), individual investment accounts (INR), and securities brokerage. Revenue from fund management company partnerships and trading commissions.
4. Insurance Distribution: Distribution of insurance products (life, property, travel, health) through banking channels in partnership with Generali, Groupama, Triglav, and Sava. Commission-based revenue from cross-selling insurance to banking customers.
5. Leasing Services: Leasing products offered through SKB Leasing d.o.o. and SKB Leasing Select d.o.o., part of OTP Group Slovenia.
6. Factoring: Factoring services offered through OTP faktoring d.o.o., providing working capital solutions to business customers.

Go-to-market motion2 records

Distribution channels10 records

Marketing channels8 records

Core offering

OTP banka d.d. (formerly SKB Banka) is a Slovenian universal bank offering retail and business banking services including current accounts, bundled banking packages, consumer and housing loans, Visa debit/credit/prepaid cards, savings and investment products (mutual funds, individual investment account INR), insurance distribution, premium and private banking, and business banking solutions (POS, factoring, leasing via subsidiaries). Core digital channels are the Bank@Net web platform and mBank@Net mobile app, supported by the country's largest branch network and Pošta Slovenije postal units.

Product overview

OTP banka (formerly SKB Banka) operates as a universal bank offering a comprehensive digital banking platform. The core offering consists of Bank@Net (web-based online banking) and mBank@Net (mobile banking app) which serve as the primary digital channels for all banking services. These platforms integrate with various account packages (Paket Komplet, Paket Ekstra, Net račun, Osebni Plus), credit products (Kredit Naprej, Stanovanjski krediti), payment cards (Visa debit, Obročna kartica with installment options, Predplačniška kartica), investment products (Individualni naložbeni račun, Vzajemni skladi), and premium services (Premium paket, Private Banking). The ecosystem also includes supporting services like Mobilni žeton for authentication, mDenarnic@ for mobile payments, and OTP Trader for securities trading. The bank differentiates through its digital-first approach with push authentication, multi-device accessibility, and integration with OTP Group's international network for cross-border banking.

Differentiator

Problem solved

Functional benefit

Brands

• Bank@Net: Online banking platform for personal and business customers
• mBank@Net
• Premium Banking
• Private Banking

Products and services

• Paket Komplet Bundled personal banking package combining account, payment services, and banking benefits for individuals, promoted with 9 months free account management for new customers until July 31, 2026.
• Paket Ekstra Banking package with enhanced benefits and additional features for retail customers seeking comprehensive account services.
• Net račun Digital-focused personal account package with low fees and online banking access targeting tech-savvy retail customers.
• Osebni Plus račun Premium personal account with additional benefits including enhanced insurance coverage and priority services.
• Premium paket Premium banking package combining top-quality services for comfortable, secure, and easy banking operations with exclusive benefits for high-value retail customers.
• Private Banking High-end private banking services including financial planning, LoungeKey airport lounge access at 1,500+ global airports, and personalized wealth management for affluent clients.
• Kredit Naprej Quick personal loan with no approval fees (until further notice) for fast and simple consumer financing needs; can be initiated digitally via the mobile banking app.
• Stanovanjski krediti Housing mortgages for purchasing, renovating, or refinancing residential properties with various term options for individual borrowers.
• Debetna kartica Visa Visa debit card enabling cashless purchases and payments domestically, internationally, and online; issued to personal account holders.
• Obročna kartica Visa Visa credit card with delayed payment option allowing purchases to be split into up to 24 installments for large purchases.
• Predplačniška kartica Visa Prepaid Visa card for controlled spending, suitable for budget management or use as a gift card.
• Individualni naložbeni račun (INR) Individual investment account offering tax-advantaged long-term investing in stocks, bonds, treasury bills, ETFs, and mutual funds, openable in branches and digitally.
• Vzajemni skladi (Mutual Funds) Distribution of mutual funds from OTP Fund Management, Sava Infond, Triglav Investments, Raiffeisen Capital Management, Amundi, Moorea, and BNP Paribas for diversified investment portfolios.
• mDenarnic@ Mobile wallet service for storing payment cards and making contactless payments via mobile devices.
• Spletni plačilni servis Online payment service enabling businesses to accept card payments through e-commerce websites.
• OTP Trader Trading platform for financial instruments including stocks, bonds, and other securities with real-time market access, available to SME and retail clients.
• Bank@Net Web-based online banking platform enabling retail and business customers to manage accounts, make payments, view statements, conduct investment transactions, and apply for loans via web browser.
• mBank@Net Mobile banking application providing full account management, payments, card controls, loan applications, and investment access; users aged 15+ can activate without visiting a branch in 1 minute.
• Click to Pay Simplified online card payment service enabling faster checkout for e-commerce purchases using tokenized card credentials.
• Garmin Pay

Quantifiable outcome

• Net profit EUR 311 million, ROE 18% (2024 results)
• +1 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability3 records

Feature7 records

Partnerships

16 partnerships are on record, tiered core, minor and flagship.

• OTP faktoring d.o.o.coreOthersWholly-owned subsidiary of OTP banka d.d., part of OTP Group Slovenia. Provides factoring services to business customers for working capital and receivables management.
• SKB LEASING d.o.o.coreOthersSubsidiary of OTP banka d.d., part of OTP Group Slovenia. Provides leasing solutions for vehicles, equipment, and real estate to business and retail customers.
• SKB Leasing Select d.o.o.coreOthersSubsidiary of OTP banka d.d., part of the SKB Leasing group, providing specialized leasing products alongside SKB LEASING d.o.o.
• Sava d.d. (Zavod za zdravstveno zavarovanje)minorStrategic or Co-development PartnerHealth insurance partner. Sava provides supplementary health insurance products distributed through OTP banka branches.
• Generali d.d.minorChannel Partner/ Reseller/ DistributorInsurance partner offering life and property insurance products distributed through OTP banka branches. Includes products such as Groupama Varno življenje (life), Varen dom (property), Varen Junior, Varen Senior.
• Raiffeisen Capital ManagementminorChannel Partner/ Reseller/ DistributorMutual fund provider whose products (RCM funds) are distributed through OTP banka branches and digital platforms.
• BNP ParibasminorChannel Partner/ Reseller/ DistributorMutual fund provider whose products are distributed through OTP banka branches and digital platforms alongside other fund partners.
• Pošta Slovenije d.d.minorChannel Partner/ Reseller/ DistributorSlovenian Post partnership enabling banking services (deposits, withdrawals, basic transactions) through the post office network, extending physical accessibility beyond bank branches.
• Triglav d.d.minorChannel Partner/ Reseller/ DistributorInsurance partner (Triglav insurance company) offering property, life, and travel insurance products through OTP banka distribution channels.
• Sava pokojninska družba d.d.minorChannel Partner/ Reseller/ DistributorPension fund provider offering supplementary pension insurance and pension products distributed through OTP banka.
• Sava Infond d.o.o.minorChannel Partner/ Reseller/ DistributorSlovenian asset management company whose mutual funds (Sava Infond) are distributed through OTP banka branches and online platforms. OTP Group subsequently acquired Primorski skladi, a competing Slovenian asset manager.
• Visa Europe LimitedcoreTechnology or IntegrationPayment card network partner providing debit (Visa debit) and credit card (Visa with deferred payment, installment card) services. OTP banka issues Visa-branded cards and participates in Visa's payment network.
• Groupama Biztosító Zrt. (Branch)minorChannel Partner/ Reseller/ DistributorInternational insurance company with a Slovenian branch offering property and casualty insurance products through OTP banka's distribution network.
• OTP Fund Management Ltd.coreOthersPart of OTP Group, manages OTP mutual funds distributed in Slovenia. In 2025, together with OTP banka successfully completed the acquisition of Primorski skladi d.o.o., strengthening OTP Group's presence in the Slovenian capital market.
• Primorski skladi d.o.o.coreStrategic or Co-development PartnerSlovenian asset management company successfully acquired by OTP banka d.d. and OTP Fund Management Ltd., expanding OTP Group's fund management capabilities in Slovenia.
• Slovenian Olympic Committee (Olimpijski komite Slovenije)flagshipGTM or Marketing PartnerOTP banka is the main sponsor of the Slovenian Olympic Committee for the 2024-2028 Olympic cycle with significantly increased financial support.

Scale indicators5 records

Recent moves10 records

Expansion highlights6 records

Broad incumbents

• NLB Skupina: Parent group of NLB with regional SEE presence including Serbia, Bosnia, Montenegro, and North Macedonia. Comparable as a regional CEE banking group with Slovenian roots and international footprint similar to OTP Group's positioning.
• Erste Group Bank: Major Austrian banking group with extensive CEE retail and SME banking presence. Comparable as a broad regional incumbent operating across multiple CEE markets with a universal banking model.

Direct peers

• Nova Ljubljanska Banka (NLB): The largest Slovenian bank and OTP bank's primary domestic competitor. NLB competes head-to-head across retail, SME, and corporate banking in Slovenia, making it the most directly comparable peer.
• Addiko Bank: Regional CEE-focused bank with a Slovenian retail and SME banking franchise. Comparable business model focused on consumer lending and deposit gathering across the Western Balkans and CEE.
• Intesa Sanpaolo (Banka Intesa Sanpaolo): Slovenian subsidiary of Intesa Sanpaolo, one of Italy's largest banking groups. Offers a comparable universal banking proposition to OTP banka in retail, SME, and corporate segments.
• UniCredit Banka Slovenija: Slovenian subsidiary of UniCredit, a major pan-European banking group. Competes with OTP banka on corporate banking, treasury services, and premium retail offerings.
• Nova KBM (NKBM): Second-largest Slovenian bank, majority-owned by Apollo Global Management. Competes directly with OTP banka across retail accounts, mortgages, and SME lending in the Slovenian market.
• Raiffeisen Banka (Slovenia): Slovenian arm of Raiffeisen Bank International, offering retail, SME, and corporate banking. Directly comparable as another international group subsidiary competing in the Slovenian market.

Emerging players

• Revolut: UK-headquartered global neobank with strong adoption in Slovenia for FX, payments, and everyday banking. Comparable as a digital-native disruptor competing for the same retail customer wallet in cross-border payments and card spending.
• Hype (AI Bank): Slovenian digital-first neobank offering mobile-led retail banking. Comparable as an emerging competitor targeting the same Slovenian retail segment with a lower-cost digital-only model that pressures OTP bank's traditional offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/otpbankasi
• TikToktiktok.com/@otpbankasi

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SKB Banka