Shield Force

What Shield Force does

Shield Force (legal entity INCIDENT RESPONSE SA DE CV) is a Mexico-based cybersecurity services provider founded in 2019 and headquartered in Mexico City. The firm delivers five core service lines: Defensive Security, Offensive Security (penetration testing and simulated attacks), Protection and Prevention, Cybersecurity Consulting, and managed CSOC (Cybersecurity Security Operations Center) services with continuous monitoring and incident response. Its core technology offering is people-driven professional services, augmented by a broad technology partner ecosystem that includes Arctic Wolf, CrowdStrike-referenced vendors, Cloudflare, Trend Micro, Trellix, Bitdefender, Salt Security, Horizon3.ai, Levo.ai, Halcyon, and others, enabling best-of-breed solution delivery rather than a proprietary platform.

Shield Force targets mid-to-large enterprise clients in Mexico across at least 13 verticals, with notable concentration in banking and financial services (Santander, Banorte/Iberia, Bancrea, Gentera, Monex, Konfio, Invex, Bankaool, Provident, Finvero, Finamex), retail (Coppel, Elektra, Price Shoes, Flexi, Miniso, La Comer), media and telecommunications (Televisa, TV Azteca, Totalplay), government (CFE, CONUEE), healthcare (Dentalia, Grupo Chopo), automotive (Mazda, Italika), aerospace (Aeroméxico), construction (ICA), and insurance (Mapfre). The company claims trust from more than 200 enterprises in Mexico.

The business model is professional services and managed security sold via direct enterprise sales engagement (website contact forms, dedicated sales phone and email, and presence at industry events such as Infosecurity México, Cloudsek 2025, and Cybermonth Scotiabank). Revenue is generated through project-based cybersecurity engagements and likely recurring CSOC retainers. In November 2025 the firm announced a strategic partnership with AccuKnox and DeepRoot Technologies to extend into Zero Trust CNAPP and AI Security offerings across Mexico and Latin America, signaling geographic and product-line expansion beyond its domestic services base.

Name

Shield Force

Legal name

INCIDENT RESPONSE SA DE CV

Website

https://shieldforce.mx

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Shield Force is a Mexico-based cybersecurity services firm (INCIDENT RESPONSE SA DE CV) founded in 2019 that delivers incident response, offensive and defensive security, consulting, and managed CSOC services to more than 200 enterprise clients across banking, retail, telecom, government, and other sectors in Mexico.

Ownership category

akta.pro rank

Product category

Cybersecurity Services

NAICS

Investigation and Security Services (5616)

SIC

Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

Executive/Board Security Advisory & Risk Briefings (BPAKADAK)

Keywords

• Cybersecurity services
• Incident response
• Managed security operations
• Penetration testing
• Security consulting

Headquarters

HQ city

Benito Juarez

HQ country

Mexico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Cybersecurity Professional Services: Shield Force generates revenue through professional services contracts for cybersecurity, including incident response, defensive security implementations, offensive security assessments (penetration testing), protection and prevention services, and managed CSOC (Cybersecurity Operations Center) services. Revenue is likely project-based or retainer-based given the enterprise service model.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Shield Force is a cybersecurity consultancy delivering five service lines to enterprise clients: Defensive Security, Offensive Security (penetration testing), Protection and Prevention, Cybersecurity Consulting, and managed CSOC (Security Operations Center) services for continuous monitoring and incident response. Engagements are project-based or retainer-based professional services contracts sold directly to mid-to-large Mexican organizations across banking, retail, manufacturing, telecom, automotive, healthcare, and government sectors.

Product overview

Shield Force operates as a cybersecurity services provider offering a portfolio of five core service offerings: Defensive Security (Seguridad Defensiva) for protection of organizational assets, Offensive Security (Seguridad Ofensiva) including penetration testing and vulnerability assessments, Protection and Prevention services, Cybersecurity Consulting, and Managed CSOC (Cybersecurity Security Operations Center) services. The company serves over 200 clients across Mexico with an incident response focus.

Differentiator

Problem solved

Functional benefit

Named customers35 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• AccuKnoxcoreStrategic or Co-development Partner · 10 November 2025Shield Force announced a partnership with AccuKnox and DeepRoot Technologies to promote Zero Trust CNAPP (Cloud-Native Application Protection Platform) and AI Security across Mexico and Latin America. This partnership focuses on delivering advanced cloud security and artificial intelligence-powered security solutions to the Latin American market.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• Mnemo: Spanish-headquartered IT and cybersecurity services firm with operations in Mexico; delivers managed security, offensive, and consulting services for enterprise clients and appears in Shield Force's site as a referenced party.
• Scitum: Mexico-headquartered managed security and cybersecurity services provider serving enterprise and government clients across LATAM with similar incident response, SOC, and consulting offerings.
• Cipher (Prosegur): LATAM-focused cybersecurity services business owned by Prosegur; provides managed security, offensive, and governance/risk services to enterprise and financial-sector customers similar to Shield Force's segment.
• Neosecure: Latin American cybersecurity services firm with presence in Mexico, offering managed detection and response, offensive security, and consulting comparable to Shield Force's portfolio.

Broad incumbents

• Accenture Security (Mexico): Big-4-adjacent consulting and managed security arm operating in Mexico; competes for large enterprise cybersecurity transformations with deep delivery teams — direct competitive headwind for scaling Shield Force on bigger RFPs.
• Kudelski Security: Global managed security and incident-response services provider with established LATAM delivery; competes with Shield Force for enterprise incident response and CSOC contracts, particularly with multinational clients operating in Mexico.
• Deloitte Mexico — Cyber & Strategic Risk: Advisory-led cybersecurity practice of a Big 4 firm in Mexico; serves the same bank, fintech, and government clients as Shield Force with regulated-industry advisory, assessment, and managed services.
• NTT DATA Cybersecurity: Global systems integrator and managed security services provider with a strong Mexican footprint; competes for enterprise security transformations, managed SOC, and consulting work across banking, retail, and government.

Others

• Trellix (partner ecosystem): Listed Shield Force technology partner for XDR solutions; an established cybersecurity vendor whose managed-service expansion increasingly overlaps with Shield Force's CSOC scope, making it both ally and competitive threat.
• Arctic Wolf (partner ecosystem): Listed Shield Force technology partner for managed detection and response; while a current partner, Arctic Wolf's market-leading MDR offering represents the most direct productized competition to Shield Force's CSOC service.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• Xx.com/sh1eld4
• LinkedInlinkedin.com/company/shieldforce

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shield Force