Cascade Connections Home Care

What Cascade Connections Home Care does

Cascade Connections is a Washington State 501(c)(3) nonprofit social services organization headquartered in Bellingham, Washington, serving Whatcom County since its 1976 founding as Cascade Christian Services (rebranded in 2014). The organization operates an integrated portfolio of five core programs: Home Care (in-home personal care for seniors and individuals with disabilities), Supported Living (personalized independent-living support for 43 adults in their own homes), Cascade Christian Home (an 8-resident group home in Lynden), Vocational Services (employment placement and job coaching, with 1,070+ placements created since 1992), and a Department of Health-approved Training Center delivering HCA certification, continuing education, and Red Cross CPR/First Aid/AED courses. It employs 362 staff and serves 350+ individuals across Residential and Vocational programs.

The organization generates revenue primarily through government contracts — Washington State DDA Medicaid waivers, DVR contracts, and DSHS funding (Supported Living is 99% state/federally funded) — with secondary private-pay revenue from Senior Services at $47-$55/hour, fee-based Training Center tuition, and charitable donations. The underlying delivery model is human-led, in-person care with no proprietary technology platform; competitive differentiation rests on a 45-year community presence, regulatory licensure as a Medicaid/DDA provider, DOH-approved training infrastructure, and high employee tenure.

Cascade Connections' go-to-market is referral-driven through case managers at DSHS, DDA, DVR, and community organizations, supplemented by direct outreach to Whatcom County employers for Vocational Services placements and a consultative intake process for private-pay home care. Distribution is geographically constrained to a single county, with operations in Bellingham, Ferndale, and Lynden, and a new consolidated Ferndale headquarters slated to open in 2026. Leadership is provided by Executive Director Allison Hill and a Board of Directors chaired by Scott Duffey.

Name

Cascade Connections Home Care

Legal name

Cascade Connections

Website

https://cascadeconnections.org

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

251–500 employees

Short description

Cascade Connections is a Whatcom County, Washington nonprofit (founded 1976) operating Home Care, Supported Living, Vocational Services, a group home, and a DOH-approved Training Center to support individuals with disabilities and seniors, primarily through government contracts.

Ownership category

akta.pro rank

Product category

Disability and Home Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (6216), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232)

SIC

Services-Home Health Care Services (8082), Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Respite Care for Adults with Disabilities / Special Needs (HSABAGAI)

akta.pro secondary industries

Short-Term & Temporary 24/7 In-Home Care (Bridge Coverage) (HSABAHAI), Post-Diagnosis Transition & Hospital-to-Home Dementia Support (HSABAEAL), Facility-Based Respite (Assisted Living/SNF/Memory Care Short Stays) (HLADAKAB), Dementia & Alzheimer’s Respite Care (HSABAGAF)

Keywords

• Home care services
• Supported living
• Developmental disability services
• Vocational rehabilitation
• Caregiver training

Headquarters

HQ city

Ferndale

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Government Contracts (Medicaid Waivers, DDA, DVR): The majority of revenue comes from government-funded programs including Developmental Disabilities Administration (DDA) Medicaid waivers, Division of Vocational Rehabilitation contracts, and DSHS funding. Supported Living programs are 99% state/federally funded. Home Care expanded in 2014 to serve seniors through private pay.
2. Private Pay Home Care: Senior Services offered on a private pay basis since 2014, providing hourly home care at tiered rates ranging from $47-$55/hour depending on shift length, with holiday rates at 1.5x.
3. Donations and Charitable Giving: The organization raises funds through individual donations, corporate sponsorships (e.g., Haggen's $42,750 wheelchair van donation), monthly giving programs, and planned giving. Donations are directed to programs benefiting individuals served. A 2025 end-of-year giving campaign aimed to add 45 new monthly donors.
4. Training Center Tuition and Fees: The Training Center offers fee-based certification courses including 75-hour HCA training, continuing education classes, CPR/First Aid/AED certification, and specialty training. Revenue supports the accredited training department.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels11 records

Core offering

Cascade Connections Home Care is a Whatcom County, Washington-based nonprofit providing in-home personal care, supported living, residential group-home care, vocational employment support, and Department of Health-approved caregiver training for adults and children with developmental disabilities, individuals with traumatic brain injury, and seniors. Services are primarily funded through Washington State DDA, DVR, and DSHS contracts, with private-pay senior home care billed at tiered hourly rates since 2014.

Product overview

Cascade Connections Home Care is a non-profit organization providing an integrated suite of social services for individuals with disabilities and seniors in Whatcom County, Washington. The portfolio consists of six core services: Home Care (in-home personal care), Supported Living (independent living support), Cascade Christian Home (group residential care), Training Center (caregiver certification and continuing education), and Vocational Services (employment support). The Home Care program serves as the primary offering, with Supported Living and Cascade Christian Home providing residential alternatives. The Training Center cross-serves all programs by providing certified caregivers, while Vocational Services enables employment outcomes for individuals with disabilities. Together, these services create a continuum of care supporting individuals at home, in residential settings, in training, and in the workplace.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Care In-home personal care services for individuals with developmental disabilities, children with disabilities, individuals with traumatic brain injury, and seniors (private pay). Includes personal care, housekeeping, respite, and senior services in Whatcom County.
• Supported Living Personalized assistance for adults with developmental disabilities to live independently in their own homes, with individualized support ranging from a few hours per week to 24-hour care. Currently serves 43 adults.
• Cascade Christian Home Group training home in Lynden, WA serving eight adult residents with developmental disabilities, providing quiet country living with individualized support and quick access to surrounding Whatcom County communities.
• Vocational Services Employment services for people with disabilities including job training, assessment, placement, and supported employment through partnership with Whatcom County businesses. Has created more than 1,070 employment opportunities since 1992.
• Home Care Aide (HCA) Training Certification Accredited 75-hour state-approved training certification preparing students for careers as home care aides, including Orientation and Safety, CORE Curriculum, and Population Specific classes.
• Continuing Education Classes Department of Health-approved continuing education classes for home care aides and long-term care workers, including Nurse Delegation, RIGHT RESPONSE, Mental Health, and Dementia trainings.
• CPR/First Aid/AED Training American Red Cross-certified Adult and Pediatric First Aid/CPR/AED courses available in-person, providing certificates valid for two years.

Quantifiable outcome

• 1,070+ employment opportunities created for people with disabilities since 1992
• +4 more outcomes

Named customers18 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

18 partnerships are on record, tiered core, minor and flagship.

• Fred Meyer Lakeway (Bellingham)coreStrategic or Co-development PartnerSupported employment partnership where Fred Meyer Lakeway employs Cam, a worker with disabilities supported by Cascade Connections Vocational Services job coaches. The partnership demonstrates inclusive hiring practices and provides ongoing workplace support, training, and skill development.
• Fred Meyer Bakerview (Bellingham)coreStrategic or Co-development PartnerSupported employment partnership at Fred Meyer Bakerview where Jeremy works as a grocery clerk with Cascade Connections job coaching support. Features ongoing workplace accommodation and skill building.
• Lynden SafewaycoreStrategic or Co-development PartnerLynden Safeway has employed Teri through Cascade Connections Vocational Services for 10+ years. Safeway has been recognized as Employer of the Quarter (Winter 2024) by Cascade Connections for its sustained commitment to inclusive employment.
• Park Bowl / Splitz GrillecoreStrategic or Co-development PartnerPark Bowl/Splitz Grille was recognized as Employer of the Quarter (Spring 2024) for its inclusive hiring practices supporting individuals with disabilities. Cascade Connections provides on-site job coaching and support.
• Pickford Film CentercoreStrategic or Co-development PartnerPickford Film Center was named Employer of the Quarter (Summer 2024) for its commitment to inclusive hiring. Partnership provides meaningful employment opportunities for individuals with disabilities.
• Blaine Ace HardwarecoreStrategic or Co-development PartnerBlaine Ace Hardware was Employer of the Quarter (Winter 2024). Partnership creates inclusive employment opportunities with on-site support from Cascade Connections Vocational Services.
• BurlingtoncoreStrategic or Co-development PartnerBurlington was named Employer of the Quarter (Winter 2023) for supporting inclusive hiring through Cascade Connections Vocational Services, providing job placement and ongoing workplace support.
• FitEvocoreStrategic or Co-development PartnerFitEvo was Employer of the Quarter (Fall 2023), demonstrating inclusive workplace practices through partnership with Cascade Connections Vocational Services.
• Justesen Industries Inc.coreStrategic or Co-development PartnerJustesen Industries Inc. was Employer of the Quarter (Spring 2023) for creating inclusive employment opportunities for individuals with disabilities through Cascade Connections Vocational Services.
• Seedlings Early Learning CentercoreStrategic or Co-development PartnerSeedlings Early Learning Center was Employer of the Quarter (Summer 2022), demonstrating commitment to inclusive employment through Cascade Connections Vocational Services.
• Elenbaas Country StorecoreStrategic or Co-development PartnerElenbaas Country Store was Employer of the Quarter (Spring 2022) for inclusive workplace partnership with Cascade Connections.
• Woods CoffeecoreStrategic or Co-development PartnerWoods Coffee was Employer of the Quarter (Winter 2021) for inclusive hiring practices through Cascade Connections Vocational Services.
• FastCapcoreStrategic or Co-development PartnerFastCap was Employer of the Quarter (Winter 2020) for inclusive employment partnership with Cascade Connections Vocational Services.
• Connections Speech Language PathologycoreStrategic or Co-development PartnerConnections Speech Language Pathology was Employer of the Quarter (Fall 2020) for inclusive workplace practices through partnership with Cascade Connections.
• Arc of Whatcom CountyminorOthersListed as a resource/partner agency. The Arc of Whatcom County exists to improve quality of life, increase independence, and ensure full inclusion of persons with developmental disabilities in the community.
• Max Higbee CenterminorOthersListed as a community resource partner providing recreation programs for teens and adults (ages 14+) with developmental disabilities.
• Division of Vocational Rehabilitation (Washington State)coreOthersState agency that helps individuals with disabilities participate fully in communities and become employed. Cascade Connections became a provider for DVR services, allowing the organization to serve individuals with non-developmental disabilities.
• Developmental Disabilities Administration (DDA) - Washington StateflagshipOthersDDA is the primary state funding and oversight body for Cascade Connections' services to individuals with developmental disabilities. Cascade Connections' Supported Living program serves individuals receiving the CORE waiver.

Scale indicators7 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Pennant Group: Public holding company (PNTG) operating home health, hospice, and senior living across the U.S. Operates in Washington with senior home health overlap; broader incumbent with significantly larger scale and clinical scope.
• BrightSpring Health Services: Public company (BTSG) providing home and community-based services including IDD services, home health, and pharmacy across the U.S. Large-scale diversified incumbent with overlapping IDD and home health services.
• Aveanna Healthcare: Public home health company (AVAH) providing pediatric and adult home care, private duty nursing, and medical solutions. National incumbent with private duty nursing capabilities Cascade Connections cannot offer.

Direct peers

• Full Life Care: Seattle-area nonprofit providing home care, supported living, and adult day services for adults with disabilities and seniors. Directly comparable in service mix (home care + supported living) and Washington geography.
• Northwest Center: Seattle-based nonprofit providing integrated services for people with disabilities including employment, residential, early learning, and home care. Directly comparable integrated portfolio and mission-driven IDD focus.
• Sunrise Services: Auburn, WA-based provider of residential, supported employment, behavioral health, and community-based services for individuals with developmental disabilities in Washington State. Comparable in scope and Washington State footprint.
• Easterseals Washington: Washington chapter of Easterseals, a national nonprofit providing disability and senior services including home care, residential, vocational, and training programs. Highly comparable integrated service model and IDD/senior population focus.
• Volunteers of America Western Washington: Western Washington affiliate of VOA providing housing, behavioral health, and support services for vulnerable populations including individuals with disabilities. Comparable nonprofit model and Western WA geography.
• Catholic Community Services of Western Washington: Western Washington faith-based nonprofit providing aging and disability services, home care, and supported living programs. Comparable integrated service portfolio and Western WA service area.
• The Arc of Washington State: State chapter of The Arc, providing advocacy and direct services for individuals with intellectual and developmental disabilities in Washington. Comparable IDD mission and Medicaid/DDA-funded service delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@cascadeconnections
• Facebookfacebook.com/cascadeconnections
• LinkedInlinkedin.com/company/cascadeconnections
• Instagraminstagram.com/cascade_connections

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cascade Connections Home Care